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    Cabrini Moving Service

    3.9 (12 reviews)
    Closed 8:00 am - 4:30 pm

    Services - Cabrini Moving Service

    In-state moving

    Out-of-state moving

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    U-Pack Moving

    U-Pack Moving

    (13 reviews)

    Servicio mega eficiente desde la llamada para orientación hasta que todo llego a mi Isla. En día 30…read morede abril recogieron en MA y ya el día 6 de Mayo estaba en PR día 8 ya en la puerta de mi casa a las 7am. Costo 10/10, Eficiencia 10/10, servicio al cliente 10/10, chóferes 20/10..Excelente servicio. Mega recomendado.

    On May 2nd 2022, I started the process to reserve a U Pack Pod. Delivery set for 08/12/22, pick up…read moreset for 08/17/22. Delivery at destination scheduled 08/26/22. U Pack / ABF did not bring the appropriate equipment (a forklift) for drop off of a pod on 08/12/22. I provided (per clause 7 in the contract) an appropriate space for the pod -- a space to park the truck and a paved area sufficient for the pod itself. ABF/UPack refused to retrieve a forklift from the neighboring town for an additional $500 cost to them. The company did NOT offer viable alternatives. The alternatives were: 1) I could find another space for the pod to be parked (ex. permitted street parking: not feasible in the circumstance), 2) I could delay the pod arrival to Monday, 08/15/22, or 3) I could load the pod over the weekend at the moving facility (I would not have reserved a pod if I knew I'd also need to reserve a moving truck). I reluctantly opted to delay the pod's arrival to Monday, as this was the only feasible option -- including working with another company given the total lack of notice ahead of time regarding the forklift situation & time sensitive nature of the move. No discount was offered for the extreme inconvenience. I was also hung up on multiple times on 8/12/22 when trying to figure out a solution with dispatch. I was treated as a chore rather than a person in a stressful situation (because of U-Pack) trying to receive service on the reservation/guarantee that U-Pack assured me (since May!). I was also informed that the company did not assess the location prior to delivery, which is a discrepancy from typical protocol. Had this happened, perhaps the company might have thought of alternative solutions ahead of 08/12/22 and reached out to me. The pod was dropped off that Monday and picked up on Wednesday. The pick up could not be delayed or else delivery by the 26th would not be guaranteed. I was told that the company would call prior to picking up the pod; They did not. A result from the delay and lack of promised communication regarding pick up: I had no time to finish packing -- half of my belongings were left out of the pod as a direct result of the negligence of U Pack. This was totally unacceptable. The onus of problem-solving was on me and the company took no responsibility for their lack of appropriate equipment and poor customer service. I have pictures of the truck, pod, contract, furniture left out, etc. I also have written records of phone and in-person conversations with date & time marked. I have included a portion of these below. This company cost me hundred to thousands of dollars in furniture replacement with no remorse or compassion. Their guarantees are meaningless, and they made a very stressful time 100x more stressful.

    Sitterly Movers

    Sitterly Movers

    (16 reviews)

    Sitterly movers were moving in a downstairs neighbor, and decided to grab a statue in my garden to…read moreprop a door open as they moved the neighbor in without asking. I got home and noticed this and I took the statue upstairs, and through my window heard them complaining that I had taken in the statue. When I called them out through my window they started yelling at me and couldn't care less that they had done it. If this is what the company is like to neighbors I can't even imagine what they would do to the people who's things they're charged to move.

    So maybe our experience was just a fluke but…read more.. We booked Sitterly to move our furniture to our new apartment. They were supposed to arrive at 8:30/9 AM, which was confirmed by phone by them the day before. 9...9:15...nothing. We call their office-- they're closed on Saturdays. We call the salesperson who quoted us-- no answer. Finally, I think around 10 we hear from the sales guy. It turns out that the movers grabbed the paperwork for a move in two days, showed up, the people said, hey you're early, and they left. (Lesson #1: If you grabbed the wrong paperwork, wouldn't you return to the office to get the right paperwork?) Salesperson talks to them and tries to see if they can still come. We hear back. Yes, the movers will come at 11:30/12. It's 12...12:15...nothing. We call salesperson back. Voicemail. (Lesson #2: You already stood us up once, your movers ostensibly have our paperwork and therefore contact number...why aren't they informing us that they'll be late?) We hear back from salesperson. It seems like today won't work, might have to be tomorrow. We say we need to think about it and call back. We do, and insist on today (we've now spent/wasted like 6 hours waiting for movers to come). Salesperson tells us that they're not sure it's going to happen this weekend. We ask if we can talk to the dispatcher. We can't because that person only has a personal cell. (Lesson #3: So if you move on a weekend, there's no one you can contact if there's a problem? Lesson #4: Why can't you come this weekend? Because you're too booked? Can't you give us more information?) The salesperson was nice enough to recommend someone else who was available, but we decided to move everything ourselves because we were so fed up / didn't trust anyone anymore. We've never used movers and thought it would be such a good break. Instead, this experience made our move twice as long. Appreciate that mistakes happen, but this is three in one day (1. AM time missed; 2. PM time missed; 3. Cancellation on same day.)

    Cabrini Moving Service - movers - Updated May 2026

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