I saw "Mary" for a #2 pedicure. She was friendly, offered me a drink and did a good competent job in a timely manner. The price was good too - $45. Recommend. read more

I rarely leave negative reviews, but this was by far the worst experience I've ever had at a nail salon. The appointment started with my nails being cut much shorter than I asked for. On top of that, they weren't filed into the shape I requested. By the time I realized what had happened, the only way to correct the shape was to file them down even more, leaving my nails painfully short and irritating the skin around them. The quality of the manicure was unacceptable. Several nails were filed unevenly, the polish application was messy, and the overall finish looked rushed and sloppy. I genuinely felt like they were going to let me leave with nails that looked unfinished. I finally asked them to redo one of the nails, but somehow the redo looked even worse. To make matters worse, I paid over $65 total ($45 for the manicure plus an additional $20 for Dazzle Dry), expecting a long-lasting, high-quality result. By the very next day, two nails had completely peeled off in one piece like paper, and several others had already chipped. I've never had polish fail this quickly. The customer service only made the experience worse. The woman at the front desk was rude and dismissive when I tried to provide feedback instead of addressing my concerns professionally. Between the poor workmanship, the lack of attention to detail, the polish failing almost immediately, and the disappointing customer service, this was an incredibly frustrating experience. I would not recommend this salon, and I definitely won't be returning. read more

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Edit: i would highly not recommend this place. Terrible customer service and lack of professionalism. if you were looking for long acrylic, gelx, or designs, don't come here. Very rude, & unprofessional, and not that great of nail techs for what I needed. read more

Caché Nail Lounge - Nail Salons Near Me - Fort Worth, Texas

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Enjoyable experience. Clean and professional. Very busy. More to the upscale clientele.

I walked in and was told that they could see me, I was just getting a basic manicure. I sat down and waited for 20 minutes and asked the manager if he knew how much longer and he said another 20 minutes. he didn't seem apologetic or even seem to care. I'm not sitting and waiting 40 minutes for someone to start on my nails. read more

Horrible experience. Staff were rude and unhelpful. Employee caused serious damage to nails. Can't recommend less.

Best foot massage by CiCi. I almost fell asleep. I highly recommend this place and I will be returning. I got the gel pedicure with actual milk and honey. read more

Caché Nail Lounge - Massage massage massage - Nail Salons Near Me - Fort Worth, Texas

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Love this nail salon, has became my go to. I'm super picky on what my nails look like but so far I haven't had a tech who made my nails look horrendous. The place is clean and there's nothing out of norm that goes on. Looks like the techs are properly trained. However, some often rush and would end up either nipping a skin or drilling too hard and that hurts! read more

Caché Nail Lounge - Nail Salons Near Me - Fort Worth, Texas

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Nail Tech Amazing very clean And Nice Employees Will be coming back. The guy I had Was Kinda in a rush and went on his phone in the back a couple of time but he did let me know he was coming right back. So it Was probably a family emergency read more

This is my favorite nail salon in Fort Worth. Everyone is so nice, it is clean, efficient and a great experience! They put so much attention into my nails and do a consistently great job every time! Highly recommend. read more

Caché Nail Lounge - Nail Salons Near Me - Fort Worth, Texas

Lee did my nails today. She is top notch. If you're looking for a professional With amazing skill and a kind sweet personality to go with it ...... go here and ask for her. She did exactly what I asked for , With a smile. Thank you Lee! You're stuck with me now read more

Caché Nail Lounge - Nail Salons Near Me - Fort Worth, Texas

I have made a review before but I think the service today was due for another! I didn't catch the name of the woman who did my pedicure but she was amazing with the service and massage and Jay who did my nails was SO attentive with detail and perfection! Emily did my hand massage and it's the best I have ever had! I love this salon and will recommend it everytime! Thank you!! read more

Caché Nail Lounge - Dip w/massage - Nail Salons Near Me - Fort Worth, Texas

I didn't have time to drive to my normal nail lady before my trip, so I popped here and they were able to get me in immediately. Leyna (I think that was her name) was awesome! She did a great job at my dip and the shape and length. She consistently checked to make sure it was looking the way I wanted. I like a very natural round nail, and it's been difficult to find someone that doesn't go too almond or too square. She cleaned up my cuticles really well and the overall product was exactly what I wanted before my trip. I also appreciated she only worked on one hand at a time, so I could browse my phone and work on my homework. Nancy did my pedicure and did great. I just got the basic pedicure, so I can't attest to what the more luxury ones are. The last several pedicures I've gotten have been uncomfortable, but she was able to take care of my feet without me having any pain (I struggle with ingrown nails). She was gentle enough but not too gentle that I was suffering from being tickled the whole time. read more

Caché Nail Lounge - Round tip dip nail by Lenya (or Leyna... I can't remember the spelling) love it!! - Nail Salons Near Me - Fort Worth, Texas

Horrible service I will never go back . the nail tech seems like she was and a rush. read more

They were very clean and professional! Loved everything they provided. Totally recommend if you have the money but sadly it isn't in my price range. Will come back when I want a special treat tho!! I got the crystal pedicure and a classic manicure. They took special care and made sure I was certain with what I wanted! read more

professional, clean, and they did a good job! I was extremely impressed by how organized and put together they were. I also loved how they had a good range in prices for the services they offered read more

Came here to get nails done for my sisters wedding and they gave us gifts and wine for our whole wedding party!!!Everyone was so nice and it literally took 30 minutes for them to do a full set on my hands and feet DEFINITELY will be going back!! read more

Caché Nail Lounge - Hailey Bieber nails - Nail Salons Near Me - Fort Worth, Texas

I absolutely love this salon. I've been coming here since 2020 and have never been disappointed. The new management has really stepped up and created a wonderful and elevated experience without jacking up prices. The techs are amazing and I've never left with nails I didn't like. All the techs are so kind and skilled. I love coming here and feeling so welcome everytime I walk through the door! Definitely check them out if you're looking for great staff and a great experience. read more

I usually go here with my mom and it always seems like her mani/pedis come out better than mine! She sees Paula or Nat who both do awesome jobs. I give the salon 3 stars because I feel like they don't completely listen to me and DDMWT exactly what I ask for. I asked 5 times for a full manicure before getting my dip set done and they did NOT do it. They kept saying they'd cut my cuticles at the end. They did, but my nails were already done so it just didn't make sense. And they also cut my toe nails too short. I paid $75 for a basic pedi and a dip set (they didn't charge me for a manicure because they didn't do it). This place is good if you go to the right person. Otherwise, it's maybe decent. read more

Caché Nail Lounge - Cuticles not done after asking 5 times. - Nail Salons Near Me - Fort Worth, Texas

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The owner body shamed my friend and was talking poorly about her when she wanted her nails redone because she didn't get what she asked for ..... DON'T GO. read more

I wanted to provide an update. Lee is an amazing manicurist and the best I've been able to find here in Fort Worth! She is gentle, detail-oriented, and consistently produces great results. She was the first manicurist I went to when I first moved to Fort Worth. I then tried other places hoping to find something closer to home, but those manicures were mediocre (at best) so after several failed attempts at other places, I decided to come back to Lee. She has NAILED IT every time since I've come back and I plan to only get my manicures from her from now on. read more

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I just want to start off by saying that my last three visits to this establishment we're nothing short of phenomenal. However last Sunday, my fiancé and I went in to get a manicure for him and a full set with gel polish for myself. The nail tech that did my nails was very kind. I typically only do dip, however I noticed my nails were starting to get weakened so I decided to switch it up and get a full set this time around. I had inquired to the nail tech if my nails would sustain if I got them longer than my actual nail length. She insured me that they would be fine. Once the acrylic nails were applied, filed, buffed and shaped it was in time to apply the gel color. The color I had chosen was a shimmery awesome goldish color with brown hughes. When picking this color on their color sample ring it looked flawless. However, once the job was done I realized the color was very streaky. I had mentioned to the nail tech about my concerns and she informed me that it was normal. Me being that I'm a non-confrontational woman that I am, and knowing I will be back in two weeks to get a fill and change the color I let it rest & went on my way. That following Wednesday I had two nails break completely off which obviously caused my real nails underneath to break off as well. Then today being Thursday the 17th of June I had a third break off (mind you- I work on a computer all day). I originally paid close to $100 when I had originally gotten my nails done. Getting my nails done is a luxury for me as I work 60 hours a week and literally have to squeeze in time to get them done when able. Sense three nails had broken off after being insured by my original nail tech that the length would Sustain and be fine and it clearly not being fine I decided to call the salon today and kindly express my concern and if they would take care of me by fixing my nails and changing to a different color. To my point of a 1 star review- I was beside myself when, the "Head Maiden (manager who goes by Tina) would not only let me finish explaining to her what had happened but continuously cutting me off and was incredibly short with me. Basically what I'm saying, is that she was unkind, showed zero professionalism and zero customer service to a client, being myself that left my nail salon of 4 years to be a client at her salon. She abruptly told me to just come in and she will get it fixed and then hung up on me. Once I arrived to the nail salon today, I greeted her with a hello and complemented her on her cute green jumper she was wearing. I usually complement her when I come in as she is always dressed very nice. She said thank you in a very irritated manner and then said in an ugly way let me see your nails. She then sat me down in a chair and was aggressively placing three new tips on the fingers that had broken off and filing them in a rage. I did not say anything to her as I try to have grace for people- (maybe she was having an off day) regardless, I certainly did not deserve her unkindness or her rude demeanor. After placing the three tips on- another nail tech came to finish taking care of me by the name of Ruby who was absolutely pleasant and very kind. Someone such as myself who is an owner of a very well establishment and has been in management for over 15 years- I stand appalled and shocked with her behavior as a manager of an establishment that I was looking forward to being a long-term client at. For me, customer service is everything. I don't care how clean, nice, even if other fellow associates in the establishment are wonderful- it only takes (1) to loose a client. Tina the manager did that to me today. The establishment that I am reviewing right now may read this and just pass it off as a bitter customer. However, I would like to express that I am not bitter but solely disappointed in being treated the way I was when I am nothing but pleasant and kind to the manager Tina and staff always. I firmly believe in treating people the way you want to be treated. I watched the manager Tina after leaving me today with another tech (Ruby- who is wonderful) smile and be kind to everyone else that walked in and out of that establishment. It was just sad and confusing to see her be so kind to everyone else and incredibly ugly to me. I have over 300 associates and "was" referring them to your 2 salons in your area. I will no longer be referring anyone here. Do not make your clients feel bad for asking you to rectify a service that was not done properly the first time let alone treat them poorly. You have lost my business and I'm sure current clients that I have referred to you. I hope your day, week, month and year get better for you Manager Tina. You have poor customer service. read more

Lee is amazing!!! Use her every time I go. Nice clean place to visit and very friendly staff.

Lee did a great job with my pink & white ombré! I had only 1hr and she got the job done!!! read more

Caché Nail Lounge - Nail Salons Near Me - Fort Worth, Texas

Prices are average. Various pedicure choices. Make an appointment, walk-ins can take awhile. Nail tech Lee is amazing, beware everyone is good. read more

Best pedi chairs in town! Kimmy is really good and very fast! I always get the best customer service!

Absolutely love this place! All the staff is so friendly and great at what they do! Victoria is my absolute favorite technician. She is detail oriented and consistent. She gives an awesome pedicure massage too! Color selection for dip and gel are very extensive and they stay on trend with what people are looking for now. They are staying busy during COVID while following state and local guidelines for sanitation and checking their clients each and every time they visit. read more

I have gone to this salon for 15 years but especially after my last visit I will no longer be going back. This incident was back in December but the manager blatantly violated covid safe practices (milling around the salon without a mask) and gave me dirty looks when I asked my manicurist to change the channel of the tv in front of me from OANN (still on all the other monitors). She wouldn't let them change it!! So I had to ask again and finally they did. The situation shouldn't have been a big deal as they usually don't care about changing the channel but all the tv monitors being OANN only is a recent change. She was just plain rude, and would continue to shoot me nasty looks after. I'm here overpaying your employee to do my nails and you want to do that bc I don't want to watch your news channel during my stress free hour? Happily taking my business elsewhere. I'm getting my nails done to relax and take care of myself. I don't need her forcing her opinion down my throat and risking my health. I was so irritated I almost called the health department. All in all, manicurist staff is pretty good and the wine is terrible. read more

I went today 1/17/20 to get my cuticles cut only. It was Horrible they charged me $16 to cut my cuticles only.It was pretty comical that the pricing was that high, it took all of 7 min for it to be done and it wasn't up to Par, I had to asked for them to be cleaned up or buffed. When I inquired about the high price she said if you would have got your dip done here a cuticle cut is only $5. So basically Bc you didn't get your nails done here then I'll charge up you more. I don't see a price listing in there at all nor do they have a website, so unable to see pricing. The lady never even offered me a receipt! I was so upset about the cost I paid and left out, I'm currently sitting in my car typing this review . Wouldn't recommend this place to my enemy. read more

Went to this place it was nice clean but my gel manicure didn't last 3 days. When I contacted them they didn't even care to offer any resolution. They told me I should've taken a picture of it. What sort of tomfoolery is that? If that's your policy to guarantee good work then you should have it posted or put in writing. I will not name the manicurist hopefully she'll get better at her job but it was not a great job. I also have a license for 30 years so I'm qualified to say it wasn't an acceptable gel manicure. Also the man became combative over the phone and hung up the phone in my face when I was speaking. Go there at your own risk. I assured him I'd give him a not good review he didn't seem to care at all read more

I went into this place by recommendation. I should've let the rude person that answered the phone keep me from going in there. I asked for the most experienced person to do my nails..she could not give me an answer and was very rude on the phone. They should've been my hint to never step foot to this place. I went in for an hombre dip with Li she was nice the first time. After a couple days, I realized by my cuticle It's not filed down properly, and it was sticking up way too far. I keep my nails done I've been to many places and I've never experienced such poor workmanship. I went in to get it fixed and Li was so rude and we also had a communication gap, possibly a language barrier. She was so horrible I asked her to send somebody else over to me to fix my nails..The other lady that came over her name was Linh.. She was even more rude had no customer service skills and actually threatened me that she me she was gonna take my nails off..I have never been treated so rudely by anybody in a nail place.. Please don't go to this business.. I asked where the owner was they said she's never there I asked her to call me and she never called me.. read more

owner is an ass and was rude because gf scheduled polish and nail girl said no polish today to let nails heal and he topd gf she should've scheduled appropriately.. then he overcharged and said I was wrong despite my receipt in hand and bank already showing charges on my debit card. Highly don't recommend read more

When I'm there they are courteous and kind. My service is always pleasant. Friendly staff

The lady at the front did not wear a mask. She did my sisters nails and did not wear a mask, and if she pulled it up it only covered her mouth, and she intentionally left her nose out. She was also coughing A LOT!! And got in our personal space. Usually I wouldn't leave a bad review, but it seemed like she intentionally ignored CDC guidelines, and put us all at risk. Her name started with a B, and she had long dark hair. If you're worried about Covid, I would go somewhere else. read more

Went here and picked out a pretty sage green dip color and when the lady did them she barely used the drill to even them out and to lighten them cause I thought it would lighten out and they are a bit lumpy and the color I have on my nails isn't even sage green ! She was rushing a bit and I asked just to file my real nails cause they were long and squared and I told her to just file them a little to get them more square and they are not even and she filed some of them weird! Definitely not going to come here again even it was my first time... read more

Dropped daughter and friend off at mall I had couple hours kill. I though get pedi close by mall. Found e n p looked fancy but most do nowadays. Desk lady wasn't the most friendly with greeting but she was busy. Picked the second pedi from cheapest since first time. Get called back nail tech tells me how sit and put feet in when seated. It was hot but I handle very hot water just fine and usually minn so I'm comfortable. Waters still filling I tell her getting lil hot she Sez hold on she'll add cold. I lift feet few secs. She said ok now try. Since was bearable first and thinkn added cooler water I put both feet in and almost screamed a bit lifted out and was like omg. It felt like scalding water. Then said oh sorry and made water more tolerable. I had tears. So put feet back in water ok now scraped feet first after just putting water no soaking and was ok then goes to nails removes polish and than cutical scraper lol painful mind my feet very red up to calf. Then started cuticles and was so rough I finally had ask please stop I can't take more. I cried I was so embarrassed and never had happen before. Maybe after scalding burn cuticles sensitive but she was hurting me so much. I swear I've never been through. I asked please can just paint and finish I don't need rest please. Got desk girl they spoke and desk girl stuck hand in water which was cooled off and 20 some minn later. Never asked me anything. I felt like I was being tortured. It felt like scrubbing my cuticles. I didn't get nail edges smoothed after cutting nor heels and just wanted polish and go. Asked tissue nail lady got paper towel. I had nother client ask if ok. I would never ask for anything free or discount. Never even got say anything on experience. Had credit card ready went pay and payed amount on menu. I wanted 40 but she charged me 28/29 since I stopped. I payed. Got car and seen how bad look and went back in ask if get same color and paint end two toes. And desk girl did bud was rude and after said be careful this time. Like I smudged it after left. I swear I was so much pain and prob close to the most lesset degree burn. But she was worst ever. read more

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I had a pedi with Paula and a mani with Chan. Both of the ladies did a wonderful job and were very accommodating. The salon itself is lovely. They have a new customer. read more

Favorite place in Fort Worth to get my nails done! Everything is brand new and so clean! My go-to girls are Chan and Paula. They have a great little area in the back that would be great for wedding parties bc the chairs all face each other. read more

Caché Nail Lounge - Nail Salons Near Me - Fort Worth, Texas

My daughter and her friends went here to have their nails done for a birthday party. All 4 girls doing their nails were so rude and my daughter's person told her "honey if you turn around again I will stop doing your nails". My daughter was turning her head slightly to look at her friends' nails nothing overly dramatic to justify her saying this. Another girl cut back one girl's nails without asking what length she wanted and then got mad because she was unhappy. I understand that our girls were "only 12" but these nail techs were rude and made the birthday girl feel bad about herself. I will make sure everyone who asks for recommendations online and in-person where not to go and knows to avoid this place like the plague. read more

Well. i didnt think the service was bad, but unfortunately it is very hot in here. the a/c does not work here. everyone is very humid and sweaty. With covid going around and the face mask. breathing space is limited too. but i recommend this place either fixes their ac. for turn it down a bit. i'm a summer individual but it was too hot in this store this particular day. read more