In August 2021, my husband and I put a $2,083 deposit on 2 pair of custom boots. Similar to other…read morereviews, we have yet to see these boots. I made phone call after phone call to the business, but was never able to speak with the owner. The employee who answered the phone always had a reason why he wasn't available. We were assured time and again that the boots were almost done. We were told they would be done way before our son graduated in May 2025. As May 2025 approached we were assured they would be ready for us to try on when we were there for graduation. When we were in Lubbock for my sons graduation we stopped by the shop to check status of the boots. The owner was not around and his wife came out to talk to us, but didn't know the status of the boots and refused to refund us for the down payment we had made on the boots. If you are considering placing an order for boots from this shop, don't. You will put a large down payment on a product you will never see.

We really like this local business, unfortunately, Tandy has control over what they can order. Too…read morebad the big franchises have such control over the individual owners. I'll find another place to order my leather materials and tools and NOT shop the bully, Tandy!!

Brought a David's bridal bridesmaid dress in. Needed alterations (1 inch hem and brought in at the…read morepleats) done in 1 week time. There was a rush charge, which I understand ($75). Total for alterations would be $255. Which is more than I paid for the $199 dress. When my husband picked up the dress a mother and daughter were picking up their dress after their quote and leaving because alterations were more than their dress cost as well. I took it to another location who had less seamstresses, got the alterations I needed and even altered the slit in the leg for me too, for $75. Completed in 2 days. Also I had an appointment made for 1 o'clock and the store was closed, someone showed up at 1:22. No communication. Staffing was friendly, so 2 stars.

Took my sons football jersey we got him at a Bears game to have the numbers sewn on because they…read morewere starting to come off after one wash. They matched all the colours and did a great job. Would recommend highly!

I went to Flex because of the reviews. Best choice I could have made. Young man was a blessing. He…read morelistened to what I had to say and in a very short time had solved the problem. I was overjoyed that he could fix it and that i didn't have to buy another phone. Highly recommend this shop!

I needed a fix on my iPhone they knocked it out best pricing in Lubbock by 30-40$ give them a go…read morejust in time for trade in promos do att

Update: I now have taken the phone and new screen into Gadget Doctors and let them look at it. They…read moresaid they don't have the Loca Glue to glue the new screen on, or Ultraviolet light to cure it. They just replace the whole front of the phone. That is why they charge $55 flat rate.

This selfish person destroyed a device that had my military pictures from Iraq. He did not…read moreapologize and did not care one bit. Find yourself a business that won't destroy your device.

nice place but tonight I can by to wash some clothes and there is an older lady who works here, she…read morehas a horrible attitude and gives us dirty looks. I guess I won't come here again.....hope you all get better worker!

Do not come here unless Elon Musk himself has decided to pick up the tab for you. I am about to…read morespend $40 on three loads of laundry! Machines are very nice and quite large in size and industrial looking. Using a "5 load" an "8 load" and a "10 load" sizing machine. Prices were $8, $14 and $17 respectively and they could have been higher depending on other options to select. No quarters you have to pay a dollar for a card that you load with money. Drying seems cheap though as the dryers are huge and cost $1-$2 for 20-25 mins. The people that own this place are either rife with greed or I have ALOT to learn about the costs behind establishing and up keeping a laundromat of this quality. All-in-all to frequent this place would put you well on the way to affording your own washer and dryer at home.