I'm so glad I found Cade Orthodontics! Super clean and the staff is top notch. I love that I was able to fill out all my new patient forms online prior to my appointment. I was able to call and get a next day new patient appointment with no problems. Very state of the art office. Dr. Penny was extremely nice! Funny she kept calling me sweetie.. I'm sure I'm older than her LOL. My consult was extremely thorough. They accepted my insurance and my consult was free. As an adult patient, I'm still deciding if I'm going to make the move with braces. My cost after insurance is still $2500. I will make a decision in the next few weeks and update my progress. But I will definitely be seeing Dr. Penny when I decide. read more

DO NOT I REPEAT DO NOT GO TO THIS PRACTICE! They will CLAIM to provide a service for Invisalign only to make you sign a contract and then steal about $6 thousand- and then never follow up or provide you with all of the materials. They also claim to provide a propel service that DOES not work and give you free teeth whitening. Make sure you write what they tell you all down! Their practice is UNETHICAL and only care about the money they steal from you in the end of the day! If they try to do this to you as they did to me GO to the BOARD of DENTISTRY and report them!!! read more

Dr. Penny is the best orthodontist! I love her! She is really smart! She care about her patients. You really feel she is sincere and not about the money. The staff are phenomenal! You feel at home when you come inside the clinic. read more

Dr. Penny was my primary orthodontist at another office prior to her taking over Cade Ortho. She was great. I have no complaints. She's genuine, patient, and good at what she does. I was in my early twenties when I decided to get braces for the first time and was slightly uncomfortable with the idea. When I started noticing results immediately I thought, "why didn't I do this sooner?" Now that my teeth are aligned I'm more confident and look a few years younger. I highly recommend Dr. Penny to anyone that wants an overall positive experience. read more

Excellent attention to detail and Dr. Penny is a joy to see, she really pays attention to each patient and remembers all of our cases. Great Orthodontist who's focused on outcomes. read more

If you are looking for an Otho that doesn't rush you, pays attention to detail, gives you customized treatment, and actually cares about you and your smile then you are in good hands with Dr. Penny. You are her patient, not just another customer, and she will surely make you feel welcomed. Each appointment I had, she explained the progress and the future plan thoroughly. My teeth responded very well to get adjustments. I had my braces off in no time. read more

Biggest regret of my life. After 27 months of treatment I ended up with new and worst issues. Chipped teeth, dying/ grey front tooth, sensitivity to hot and cold, and still have a lot of spacing after eating food it gets stuck between my teeth. They recommended propel treatment to increase movement by 50% but it did not help. Seems like it was a false sales pitch for an extra $900. I ended up being 9 months over treatment with thousands of dollars spent to have more problems than I came it with. I would highly recommend to steer away from this place and get an A rate orthodontist. Worst experience of my life read more

Awful service with respect to not informing patients that they are going to end up with longer brace time which results in additional fees. Apparently there was a gap in visits but no one seems to bother to remind busy parents who take time to get out of work, about potential issues. It's always about money. read more

I seem to be having the same problem as other people. I paid upfront for my Granddaughter's braces and a plan to have them off at a set date. That time has come and gone and now they are trying to charge more money. We paid for a Service, not the number of months that it would take. They are trying to blame us for having paid the Previous Management and that they have not been paid. There must have been a business deal that included the current patient's treatment. Their Management problems have nothing to do with my Granddaughter. If they had been upfront with their charges we would not have chosen this practice. read more

Awful service and be carefully when you sign the contract , they never tell you to pay addition fee with longer brace time . I have to pay addition almost 400 and now they ask to pay addition 150 for each appointment in 5 months to 8 months, I really not afford that kind of money but I have no choice read more

Horrible service. They don't tell you about fees. And did a poor job installing my bonded retainer. It broke off due to faulty glue and they offered to charge me 400 dollars for a new one instead of replacing it. Also a 99 dollar fee to remove the excess glue after their mistake... this following statement isn't due to my bad review but due to the overall experience I've had with this place over the last year: DO NOT GO HERE. The several times I have been there they have only cared about money. They don't care about actually helping you. Just find another place. It's better than this one anyways. read more

I had a similar experience as Jennifer who made a review 6 mos ago. I got invisalign in 2015, yes, 2015, through the previous owners (Champion) whom I felt performed a hard sale on me, meaning very pushy and strictly about the sales, not education. Nevertheless, in comes Cade with Dr. Penny who is extremely sweet. Fast forward, its now 2018-19 and I'm still in my aligners mainly due to some non compliance on my part, not wearing them as i should, because taking them in and out 3-5 xs a day to eat became aggravating, painful, and monotmous where it was not fully explained how I could be most successful or the cost of being non compliant. I missed an appointment and am never called, texted, vcmailed to reschedule EVER!!! Needless to say, over 6 months pass and I finally called them. Conveniently I am now out of contract. Go figure, hence no call back i presume. Nice. So now I am told my option is to pay out of pocket $150 monthly to continue treatment. So because I was unsuccessful with invisalign, I request to switch over to traditional clear braces since clearly I've paid $5500 for these braces. Even agreeing to still pay the $150 monthly just so not to start completely over. I'm told by Salena I could switch but only by paying another $5800!!! Did uou hear me?? More than my first contract!! She was very clear that I had no other options available to me with no consideration to me and the fact that I've been around long enough to know that concessions are made for those who probably act ugly and unprofessionally enough to get what they want. Approaching situations correctly and professionally gets you nowhere!! Note to self!!! I thought that decision was not patient friendly considering all I had gone through in the previous ortho dealings with the office and definitely not asking for any handouts just an adjustment to my situation. Only now to still be coming to appt after appt being drug out, moving backwards with aligners not sitting properly and being forced to do same number aligners over and over when I could have BY NOW been in regular clear braces simply MOVING FORWARD. Needless to say, I am an unhappy patient, to say the least, so be warned. It may be about the $$$, jus saying. read more