Windermere Center for Dentistry…read more Finding a dentist you actually look forward to visiting is no easy task, but I've definitely found mine here. The Windermere Center for Dentistry is a clean, welcoming office that's about a 20-minute drive for me--super convenient and right near downtown Windermere. The waiting area is simple and standard (no spa-like frills, but honestly, I'm not here for the magazines). The staff at the front desk are friendly and efficient, which makes the check-in process smooth every time. Where this office really shines is the dental team itself. Everyone I've worked with has been professional, kind, and genuinely good at what they do. Cleanings are thorough but not uncomfortable, and they recently upgraded their chairs to include pillows--which is a surprisingly nice touch of comfort when you're reclined for a while. Dr. Rapport is excellent. She's knowledgeable, attentive, and you can tell she cares about her patients' dental health. Sometimes it's a little tough to catch everything she says through the mask, but that's part of the times we're in. What matters is that she explains clearly, makes sure you're taken care of, and most importantly--she keeps me on track with my oral health. At the end of the day, it's a team effort: I do my part at home, and they keep me polished and on track here. As long as Dr. Rapport keeps being impressed with my teeth, I'll keep coming back with a smile. "My shiny teeth and me!"

This space is not handicap accessible as the entrance is far into a plaza, without adequate parking…read moreor handicap access. The space is a poor attempt at a neo-spa environment. Though with open bays, staff and patients shouting when they should be talking, and an assembly line-like rush of services. Not conducive to individuals suffering from PTSD or anxiety of any type. Furthermore they failed to make a reasonable accommodation for a disabled person by calling in a prescription for a Schedule IV drug under F.S. 893.03 is acceptable. Instead forcing me to physically go to the pharmacy multiple times as a hardship to my disability.

By far one of the best dental experiences you'll ever have. From the moment you walk into the…read moreoffice you feel relaxed and cared for. The staff is too notch and clearly love what they do for a living because they treat every patient like their own family. Doc Dorsey is one of the best to do it. It doesn't matter whether complex procedures or simple chipped tooth, everyone gets attentive care. He explains everything to you, is gentle makes sure you're not in pain and they follow up after you leave. I highly recommend colonial drive preventative dentistry. A1!!!

I have been a patient of Dr. Dorsey's for many years, and this is not an easy review for me to…read morewrite. For more than eight years, I have not had dental insurance, yet Dr. Dorsey and his team have often worked with me to help make necessary dental care more affordable. I have always appreciated that. I also want to give a special thank you to Julia, the dental hygienist. She is wonderful, compassionate, gentle, and consistently does an outstanding job. She is one of the reasons I continued coming back. Unfortunately, my experience with the front office has changed significantly. I referred a former friend to the practice, and her dental treatment later had complications because she did not follow the post-procedure instructions she was given. After I ended that friendship, I began noticing a dramatic change in how I was treated by the office staff. Whether those events are related or not, the difference has been hard to ignore. Over the past several months, I have been given conflicting information, have been told things that later turned out to be untrue, and, most frustratingly, my phone calls have gone unanswered or unreturned. The male and female at the front desk know exactly who they are. On multiple occasions, they assured me they would call me back, yet those calls never came. I should not have to call a dental office seven different times just to get an answer or a simple return phone call. That level of communication is unacceptable, especially for someone who has been a loyal patient for many years. I do not know whether Dr. Dorsey is aware of what has been happening. My concerns are directed at the front office, not at him or Julia. I truly hope he sees this review because I believe he would want to know if long-time patients feel overlooked. My overall impression is that if you have excellent insurance or the financial means to pay for treatment without concern, you will likely have a very good experience. However, if you are uninsured or are trying to manage the cost of dental care, you may not receive the same level of attention and communication that I once experienced. It saddens me to write this because I have genuinely valued this practice for many years. I only hope this feedback encourages some reflection. Every patient, regardless of their insurance status or financial situation, deserves to feel heard, respected, and valued. Sometimes it's worth remembering the people who supported a practice long before things became more successful.

They are amazing people, they will work with you, the staff is great and helpful, very…read moregood,depending your work been done, they affordable, and they are very good. I would try then, I do not think you'll regret it.

Bad dentist do not go unless u want your teeth ruined and sand. They made me cavities and ruined my…read moresmile I'm so upset you can see all over my teeth there's black from medicine and it won't go away. They didn't tell me before putting it that there will be stains that doesn't go away.

Quality care at its finest. I was in the dental field for 10…read moreyears and worked with a few doctors who all referred their patients to this office, so when I needed a periodontal consultation myself, I knew just where I wanted to go! Greeted warmly by the front desk team, check-in was easy and quick. I had already finished the "paperwork" over the phone via a provided link prior to the appointment. The assistant who brought me in and took my x-ray was very welcoming and soft-handed. Dr. Roca-Mendro conducted a thorough examination, great chair side manner, listened to my concerns and addressed them all with empathy and compassion. She put me at ease regarding my possible treatment and took the time to answer questions and explain her reasonings. The office is beautiful and clean. The rooms are peaceful. The waiting room is equipped with a coffee maker and water bottles. Ample seating. Lovely team! Happy to be a patient.

1 star -- and only because I can't give zero…read more Our experience at this practice was unacceptable from start to finish. The issues began before my wife's appointment with Kimmie in the front office. She insisted our insurance wouldn't cover the CBCT scan because "my wife already had one this year." We told her that was my claim, not my wife's. Instead of checking properly, she argued with us for nearly 10 minutes, suggesting the other dentist billed incorrectly or that we just didn't remember. I ended up calling the insurance myself and then doing a three-way call with the insurance agent, who confirmed that the benefits were available for my wife. The agent also made it clear that Kimmie only looked online and did not check the correct channels to get accurate information. When my wife finally saw Dr. Ryan, she wasn't given any options -- just told "here's what needs to be done," shown a cartoon diagram of the procedure, and then redirected to other issues she wasn't even there for. He claimed her gums were "super inflamed" and that she had "tons of plaque," which was confusing because she had been seen by her regular dentist just two weeks prior and received a clean bill of health. To make matters worse, a second periodontist confirmed just days later that her gums were healthy. This makes the service seem sketchy and our right "sellsy". Next issue: getting antibiotics for an implant-tooth infection on a Friday morning. The receptionist (not the doctor) told my wife it "wasn't the implant" and acted like she didn't need antibiotics at all -- again, giving medical advice with no evaluation. This level of care -- or lack thereof -- is unacceptable. I work in the medical field. I know how insurance works. Our office always verifies benefits, but this office seems to place everything on the patient to figure out. When presenting the treatment plan, they openly said they didn't call insurance but "they'll pay something, so you'll just be excited when they do." Meanwhile, they required 35% up front, which could easily be more than what we actually owe -- leaving us to fight for a refund later. That is absolutely not how a practice should operate. We will never return and cannot recommend this office to anyone.

My dentist is so great and she referred me to come see the Dr.'s at this office. I didn't have a…read morepreference to who I saw but I was lucky enough to get Dr. Beattie. The front desk ladies are an absolute delight! When I went for my consultation I was scared. But, Dr. Beattie was very thorough with all his explanations. He gave me detailed step by step about my procedure and suggest what the best option for care would be. I opted for going with the option of removing all 4 of my wisdom teeth. The day of surgery I was petrified. Again, Dr. Beattie and his assistant assured me everything was going to be okay. They were very detailed about the procedure and their level of professionalism made me fully trust them. Plus, my surgery room had a lovely/peaceful lake view. I had a thought surgery and Dr. Beattie made sure to tell me that, along with providing me with extra information for my care post surgery. The have an emergency 24 hr phone line that you can call and a Dr. will call you back to answer/provide care. I used this line multiple times. Due to how complicated my surgery was it took me a little longer to heal and when I felt that something wasn't right I called the office and they got me in to see Dr. Beattie right away. I was soo thankful and impressed of how much good care they take of their patients. Don't be afraid to ask question and to call their emergency line if needed. They are very helpful! Their office is a little dated. It could use some modernization but is all esthetics. That doesn't take away from how great and professional they are. I will definitely recommend this office to anyone.

As a dentist in North Orlando for 30 plus years I can choose any Oral Surgeon for my family. I…read morechose Dr. Garfinkel to remove my daughters wisdom teeth and my owwn...He brings a wealth of experience and compassion for his patients and turns difficult cases into simple ones. You will find no finer clinician and no finer care for your family.

They don't take ANY insurance and didn't bother telling me that at booking. After they had me…read morewaiting exactly 51 minutes past my appt, they presented me with an estimate for $1800 for the work. Then the owner called and said no periodontists take insurance which is simply not true as I've had the same procedure done 5 years ago locally on the same insurance. Save yourself precious time and money going elsewhere. The owner did call and apologize but that doesn't make up for the waste of time. Honestly, so bad I may not go back my primary dentist who referred me to them.

Best Dental Office. Very efficient. I appreciated the latest technology cameras and portable…read morex-rays. I was able to instantly see images on the monitor. Dr Rose did a great cleaning and all the staff were professional, courteous and wonderful. I would give more than 5 stars if I could.

OMG!! Why are these reviews not 5.0?? New to Clermont, FL and Dr. Patel and Team are Heaven sent…read more They take their time to explain everything, offer payment options, and more. Listen, my children love it here and that's a miracle getting your kids to go to the dentist. So, if you are looking for a Family Dentist...Look no further! Thank you!

Okay so I REALLY loved the front desk staff, dental assistant (Bani?), and Dentist (Dr. Shina i…read morethink) I felt they were all very kind, knowledgeable, and efficient. My biggest issue is that I confirmed twice over the phone that the exam, X-rays, and cleaning were covered under my insurance. So I was surprised when I got to the front desk and she's listing off things such a fluoride and some machine (which I was under the impression were the x-rays) that she was applying "in house discounts" to, which brought my total to $157. That may not be a-lot to some but it is to me. Not only was it not covered, but the fluoride and machine thing just seemed like the normal things you get done at a dentist? They weren't said to be extra or not included. I also didn't love how pushy the dentist was for Invisalign (which is not covered by insurance) first I was told they were running a special for $1500 off, and they would need a deposit of $1750, I told her I definitely don't have that so she said "maybe we could do $500" it felt very weird to be almost bartered with while in the dental chair. Then I again said I don't have that, to which she then asked if I had parental help? I'm in my early 20's so I feel that's a strange thing to ask anyone, besides maybe a teenager. I really wish my experience were different, again everyone was great but I'm not sure if I'll be back.

I was referred to Smiles of Orlando for tooth restoration after my general dentist did all she…read morecould do to correct my smile after implant surgery. Dr. Martinez was very patient and thorough with my complicated case. The main thing that I loved was that he would not allow me to leave with crowns that did not meet his aesthetic standards. He listened to my concerns as we went through the process. He was also very keen on ensuring the end results were natural looking. The office staff was very personable as they made me feel welcome every time I visited. I would absolutely suggest giving Smiles of Orlando a try for your smile correction needs.

My regular dentist, whom I trust completely and consider the best, referred me to Dr. Martinez…read more Unfortunately, my experience did not live up to that recommendation. I have never written a review this negative before--it takes a lot to get me this frustrated--but the treatment and billing here forced me to speak out. Years ago, I actually worked on the design of a computerized billing system for Delta Dental services, so I am highly familiar with dental insurance fee coding. After this visit, I thoroughly researched local standard charges. I know for a fact that the $700 total fee I was hit with was completely inappropriate. Specifically, I was charged a bit less than $300 consultation fee that makes absolutely no sense because no separate consultation ever took place. There was no evaluative discussion; the actual dental work was started immediately. Charging a steep consultation fee alongside immediate treatment is a blatant, improper overcharge. We do not have dental insurance. As retirees living on a fixed income (outside of my husband's part-time job), a $700 inflation of a bill deeply impacts us. The rest of the charge, a bit less than $400, for the actual work, was ridiculously high, but apparently standard. To make matters worse, Dr. Martinez's bedside manner was completely nonexistent, making the entire appointment highly uncomfortable. Between the complete lack of care and the deceptive billing, I cannot recommend this practice. I will definitely let my regular dentist know about this experience so they might hesitate sending patients here. The other reviews are glowing, so I am in the minority. Maybe many have dental insurance so the ite is not as painful. I cannot imagine how those with a lower income can afford this type of dental care without insurance.