This practice is focused strictly on generating revenue. When I made it clear I was not interested…read morein any procedures other than cleaning they referred me to a periodontist. I have since been treated by two other legit practices that say my teeth and gums are excellent. Avoid this shameful place unless you've got money to waste. **You probably expunged my records when I complained previously. Best news is I was able to find 2 other trustworthy practices able to give me standard cleanings and assured me I did NOT need special periodontia treatment as my teeth are in very good shape.**

The woman at the front desk told me they would only bill services to the FIRST dental policy number…read moreI gave them. I said, "I understand that, but that was the wrong policy number. Here's the correct one. " She said no. There was no further discussion on the subject as far as she was concerned. Funny thing, about a month later, I got a text message from the billing department at Dream Dental with "good news." They DID bill the correct policy number and got back over $800 in fees I had already paid. They asked if I wanted the check sent to me. I said yes. That was November 2024. I was so happy to have an extra $800 or so for the holidays! No check in November. No check in December. No check in January. I even called twice to follow up, and both times they acted like they had NO IDEA what I was talking about. I just hung up...I don't get into back-and-forth with people who are clearly jacking me around. Then it occurred to me. I had a cleaning scheduled in February 2025, and they are SITTING ON that money till I come in to put it towards other services they tell me I need. I called and cancelled the cleaning appointment without saying anything else. Guess what!?! The check arrived 3 days later.

I always have a great experience at Palm Springs Dental. The staff is awesome, kind and helpful. I…read morerecommend this office if your looking for a Dentist. I switched over and have been happy with my switch.

I used to be very apprehensive whenever I had to go to the dentist-- Palm Springs Dental has…read moremanaged to change that and I don't dread dental visits anymore! Today's visit was for a chipped tooth and Dr Schroeck and Linda (I think that was her name!) made me feel very comfortable and took care of fixing my tooth in record time! I'm also impressed with the office staff--they are so efficient and friendly! I highly recommend this dental practice!

I had my bottom teeth remover and new teeth screwed on implants for top and bottom. I am 82. I…read morewas NOT sedated as advertised, it was very traumatizing and the pain very bad , He has no bedside manner and never talked to me during the procedure as to what he was doing. I was very badly bruised from my lips and down my neck was dark purple. His receptionisn't said I didn't get put out was because I hadn't paid for it yet. Total Amount 5.ooo.oo. 1.000 to be put out which I had, Would not recommend...

Best and most honest dentist I have ever been to. Dr. Oliver's advice and expertise is always on…read morepoint!

I love Dr. Oliver. He was very gentle with me but right down to the facts. I will be back and…read morerecommend him to others.

I am so thankful to have just found Dr Jay Arnold's office! My prior two dentists had retired, and…read moreI wanted to find a trustworthy new dentist. I know that is so hard! I am so happy! I immediately clicked with my Hygienist Jennifer! I can't recommend her enough! She cleaned my teeth so gently that I had to check my mirror to make sure they were really clean-and they were! Dr Arnold is amazing too. I love how honest he is. They stay up to date on new technology and you are given a choice if you'd prefer fluoride or hydroxyapatite. Tip-choose the hydroxyapatite always! I have already recommended this office to 3 of my friends. Oh, and the best thing! Dr Arnold is young! He shouldn't retire for a long time!

I really hate to give good reviews, because then the place I reviewed starts getting crowded and…read moreexpensive and they stop caring about the customer and everything goes downhill. But, in this case, I can't help myself because I'm so excited by my good fortune at having found discovered such a fantastic dentist. I *thought* I had the best dentist in all of Florida...or at least, within reach of my house. He charged about 50% more than anyone else, wouldnt take insurance, and made you pay in full when you booked the appointment, but it was worth it. In November he discovered a cavity hidden under a crown, and the soonest I coul dget an appointment to fix it was February. (Case in point.) Reluctantly, I asked if he could recommend someone else, and he suggested Dr. Jay Arnold. Holy cow. My first impression was pretty good when I went in for a quick check in early December. No long wait for an appointment, Beautiful office. Super friendly staff. Dr. Jay explained *everything*. AND he found not one but TWO cavities hidden under an old crown. Bad news, but at least his rates were a lot lower, and his office handled my insurance. Oh... but how long before I could get them take care of? Well, it's STILL mid-December, and he took care of them today. This is why I am so enthusiastic. Dr Arnold has the most high-tech dentistry I have every seen. That makes everything better and faster and easier on everyone. No waiting. No pain. And FAST - but not rushed. Dr. Arnold continued to explain everything and was just as freindly as his staff. In no time at all he was done and wishing me a Merry Christmas. Wow. If you know anything about crowns, you know that I have to go back for the "permanent" ones in a couple weeks. They are being produced in a lab using a digital 3D scan the technician took using a little camera that peeked around inside my mouth. No molds. No fitting. It'll be exact based on the 3D digital scan. If the lab was quicker, I could have had them today. Instead, I've got the temporaries which they produced in the office from a less durable material. They fit exactly the first time, too. But don't go here. I don't want it to get crowded.

Amazing staff. They made sure I was comfortable the whole time. I appreciate how they explained…read moreeverything. Well worth the money. My crown was well made and works great. Excellent care.

THIS IS A REVIEW FOR PARENTS OF TODDLERS/YOUNG KIDS…read more The complaint I have is actually regarding the way they approached my toddler's care. 1. Asked on the phone if they could treat a young child of two years (the answer on the phone was yes, and to bring them in during my appointment). However when I arrived with them they seemed to be very uncomfortable with a young child and the doctor actually didn't look at their teeth, but instead one of the hygienists who "used to work at a pediatric dentist" did. 2. The teeth staining I had concern about (because they can lead to decay and infection) I was told was not a big concern. I was also advised against using fluoride toothpaste and to keep brushing their teeth using baby toothpaste. No additional instructions were given until they could spit better. At the time I felt informed and that my concerns were answered, but this was me putting too much trust in them I think, and how they present themselves as a "family dentistry for all ages". 3.My toddler now has two cavities because of following this advice (or lack of advice). I tried to do the right thing and go to a professional in advance, but I didn't get that here. I am extremely disheartened and wish I had skipped this place and brought my child to a pediatric dentist back then. My toddler is very likely facing oral surgery now because I was given false assurance that things were fine. *Please if you are a parent concerned about your young toddlers teeth look into a pediatric dentist first or at least make sure the doctor will actually look at your child's teeth as he didn't look at my child's directly. You could save yourself from a very unwanted and preventable situation!* My care for my own teeth was very good here, which is why it makes me especially sad that this situation happened because it seems as though they are kind enough and skilled enough but simply didn't take the situation seriously for my child . I have no issues with the care of my teeth, but I would never recommend this place for a young child's care based on my experience.

Unfortunately my review is downgraded due to reasons listed below:…read more1. During a crown placement a tooth was cracked and Danielle Brambila, DMD Dr refused to extract it even though service is listed on site. She did however prescribe antibiotics and sent me to another dentist. 2. It appears there are so many new people you never know who'll you'll see except Danielle Brambila, DMD Dr. 3. On over paying for a service ($1500) but instead of refunding the funds, it was held for over a year before I was told, not sure why? 4. Receptionist(s) seem preoccupied even rude when you call to seek answers. Really miss old dentist who retired.

Wekiva Dental provides a uniquely professional level of dental care and an inviting family…read moreatmosphere that truly demonstrates why they've earned 5 Stars on Yelp. Every aspect of the experience from the Hygienist, Dentist, X-rays and YES, even the pmt process, was pleasant, easy and painless. (pun intended) They were also capable of condensing two separate appointments into one with their efficiency and competency. Thank you, Wekiva Dental for putting my teenage daughter at ease and providing such excellent care and service with a smile!!

TLDR: you will want to have this place be your dentist…read more Let me start by saying, before Dr. Holz I hated going to the dentist. I did not have the best dental hygiene growing up which has compounded into a mouth that needs a lot of work. Previous dentists I went to made this seem insurmountable and it was too overwhelming and I ultimately would give up every time. Dr. Holz did the opposite of that. In my initial consult with him on 9/20/2021 he also explained that my mouth was in really bad condition, but he took the time to explain how we could systemically approach it and what needed to be taken care of right away and what could wait for the future. He also did not judge me when I shed a few tears over how overwhelming it all was. 1.5 years later, 6 teeth pulled, 4 crowns, 10+ fillings (I was able to not need some over time which was great), 14 visits later I am still as happy as I am that first visit. Every visit to the office is dare I say fun. Everyone at the office works together to take care of you so that you have the best experience. I had some complications from the teeth being pulled that required lots of coordination and the front office stepped in and made sure everything was taken care of so that I could focus on what I needed to. Also Dr. Holz and the different assistants explain every step of the way what they are doing so that I never have to wonder what that weird sound is in my mouth. Also, Dr. Holz is the best at numbing I have ever experienced. The experience is top notch while you are in the chair is also top notch. The massage chairs and televisions with Netflix and disney+ are a wonderful added bonus that help distract you when you have longer treatments. I could continue to go on and on with how much this location has changed my life but I will leave you with this, 1.5 later I've finally moved out of the first phase of treatment and get to begin on the optional parts of my treatment, and I have never enjoyed my smile more. I cannot thank Dr. Holz and team for all they do enough.

I am still amazed by the experience I had at this location. I got to enjoy the friendliness and…read moreamazing equipment. Once I arrived I was welcomed in and checked in right away. I had paperwork to fill out. I the office provided complimentary drinks in the lobby. After my paperwork work was completed I was able to go to the back to get a full scan of my mouth. It was in 3D with color. I was a bit skeptical because of my experience at sage dental but they said not to worry. After going over some of my goals for my smile I felt so relaxed. The dentist understood everything and answered all of my questions. After that I got to relax and watch my show on Netflix because they had TVs mounted on the ceiling while you get your cleaning done. Now the cleaning was such a peaceful moment. She cleaned my teeth with so much care. There were three flavors of toothpaste for the cleaning. I got to try the cinnamon and one other. I really enjoyed the cinnamon but decided to stick with the other that I cannot recall. I even got walked out and was gifted a tumbler too. I absolutely love my new dental office.

My mouth was messed up for years. I used a partial for a long time. Every night I had to remove it…read moreand every morning I had to put it on. I didn't go in public without it. Even with it, it was noticeable that my teeth were messed up. I had to watch how wide my smile could be. Every time I laughed, I had to cover my mouth and it lowered my self esteem. I went to different dentist offices and got different quotes and it just seemed impossible to be able to afford it. One day I called Contemporary in altamonte. Francesca picked up the phone and I started asking her questions. She helped me so much! I went to the office and everyone was so nice and warm. Dr. Quan reassured me that it was possible to smile freely again. Bruno, Ernesto, Emilia, and Angela were God sent. They're experienced professionals that care about customers individually. I thank God that I found them and will continue to be my dentist. I got 4 implants 2 crowns I also had my teeth whitening. They gave me my smile back which is priceless. I now laugh without covering my mouth. I feel more confident. I recommend them to everyone. Give them a try, you won't regret it.

The worst experience you will ever have! I had a wonderful smile, thats gone now . My smile is…read morelopsided and when I smile, it looks like I am in pain.

On February 18, 2023 which was a Saturday, I went in for a cleaning and was charged $90. I asked…read morethe young lady why I was being charged and she couldn't accurately tell me why other than informing me it's my portion and that she wasn't sure why, l thought that was odd especially when I've got my insurance on file. A few days later I contacted my insurer and explain the situation and they went through my benefits and informed me that my cleaning is free, I submitted a proof of payment to my insurer and waited to be reimbursed. After a few weeks of waiting, I contacted my insurer and they informed me that the dental office submitted a claim a for the exact amount I paid out of pocket and I was not supposed to be charged. Then told me that the provider needs to reimburse me. So on October 13, 2023, I went in for a scheduled cleaning and brought it up and the young lady at the front desk couldn't explain why I was asked to pay and that it was a different crew that works on the weekends (Saturday ). she then proceeded to tell me that my cleaning is tree per my insurance, I responded I'm aware. She asked for the last 4 numbers of my card so that she can process my refund and that it was a "different " department that takes care of it. I waited until December 19, 2023 to inquire once again and I was told to give my last 4 numbers of my card so that they can reimburse me and you guessed it, no reimbursement. Today 01/17/24 I went in to have my tooth extracted and no mention of my reimbursement was mentioned and at this point, I'm over having to ask a service provider to do right by me and its patients and having to run you down for an reimbursement . what's displeasing to me is the fact that they would charge which they shouldn't have but to turn around and submit a claim soon after is very low. That shows a lack of integrity to do right by patients and a total disregard for account keeping. The dental hygienist and the doctors are not to blame, this is a front desk issue because I spoke to them twice and gave them ample time to correct this matter . February 18, 2024 will be a year since l was charge for a service I wasn't supposed to be charge for and l've yet to be reimbursed. I will further research within the state how to file a complaint against this service provider , they need to be held accountable or even penalize for how they do business . On 01/18/2024 I contacted customer service at 9:26AM Eastern Time ( Humana Dental ) and explained my situation once again , the same way I did back in February / March of 2023 to express my frustration and explore my options concerning my service provider. Amber from customer service was exceptional , she listened to my frustration/grievance , didn't interrupt, which showed her attentiveness and even went as far as contacting Coast Dental Altamonte Springs to investigate. I was too fed up with the treatment that i had received from this dental office to stay on line as she inquired about my reimbursement . After a a few minutes of holding, Amber returned online and informed me that she spoke to Julia at the front desk and that they had submitted my concerns to corporate on 01/2/2024 and that corporate will investigate the matter . This incident took place in February 18, 2023 , I was more than patient with Coast Dental of Altamonte springs . I made mention of it to them in October and December of 2023 . For them to informed Amber that hey submitted my complaint to corporate on 01/02/2024 proves to me they were giving me the run around asking me for my credit card info to be reimbursed. On December 19, 2023 I made an appointment to be seen on 01/09/2024, which they cancelled and I'm beginning to think the only reason they allegedly submitted my complaint on 01/02/2024 because I was scheduled to be in for a cleaning . It's May 22, 2025 and you guessed it, I never received my $90.00 , which was never supposed to be charged and they would up to this point send me text messages to make an appointment for my regular cleaning . I would I do that , they're morally bankrupt and lack integrity, I'm guessing that's their motto .