This place has stepped up overall customer service. The tall younger guy was extremely helpful but…read morethe girls were also being very attentive to customers. My visit was Saturday June 6th, 2026.

Oh my gosh, the customer service at this famous footwear is out of this world. I have a daughter…read morewith sensory issues and she has been in the same pair of shoes for over a year and every time we've tried to find a pair she gets discouraged and frustrated and we end up walking out with nothing. Michelle went above and beyond helping us find a shoe that fit and that my daughter thought was cool. I can't say thank you enough.

I had the BEST experience at Fleet Feet! The staff was incredibly friendly, personable, and…read moreknowledgeable. I had never been fitted for running shoes before, so I wasn't really sure what to expect, but the woman helping me was amazing! She brought out so many different pairs, and somehow every pair felt great. It was honestly so hard to choose! She was incredibly patient, helpful, and never made me feel rushed. They were also so sweet to my 3-year-old son who came with me and even gave him a snack, which made the whole experience even better. You can tell they genuinely care about their customers and creating a great experience. I left with a pair of shoes I absolutely love and felt so much more confident about finding the right fit. Such an amazing team and such a wonderful experience from start to finish. I will definitely be back and would HIGHLY recommend Fleet Feet to anyone looking for running shoes!

Fleet Feet was amazing! Hands down some of the best customer service I have ever experienced. The…read morestaff was friendly, knowledgeable, and took the time to make sure I found exactly what I needed. The machine they used to scan and size my feet was really cool too and made the whole experience even better. 10/10 experience -- I would absolutely recommend Fleet Feet to anyone looking for running shoes or just great customer service!

Okay store. Nothing great. I don't shop at Tilly's on the regular - I've only been in one other…read moreTilly's years ago. Came in due to the mannequin displays in the window. They had a shirt that I liked on display in the window. The store was typical - basic service, nothing extraordinary. The parking situation was something else! You would have thought it was a few days before Christmas with only a few parking spots left!

Great selection of clothes the store was very clean definitely a highlight was the sales staff…read morewhose name was Carol. She introduced herself to me asking if there was anything she could assist me and finding check back in with me a couple times and then finish the transaction as the cashier. she thanked me for my business and gave me a friendly smile. This is a great example of superior customer service in a world or we don't always get a friendly sales person like Carol. Thank you Tillys and thank you Carol. I'll be back again soon.

We went here looking for walking/running shoes. I had no idea what I needed, and maybe I just…read moreexpected too much from this visit and needed to consult a podiatrist instead? I did research on reddit and this came up as a recommended store. Awesome. I looked at their website which says they have several steps they do with you. First they evaluate what your need is and the health of your foot, then they put you on this foot scanner, then they analyze the data for recommendations of shoe, then you pick your shoes based on the software data, then you use their treadmill to see how those shoes work. It was a long drive to this place but we were willing to do it because they're doing all this work to figure out your shoe type for you and we're like great. We know nothing about shoes, we'll get some analysis and some advice on what would be best for us as we're going to be spending a lot of time standing, walking and maybe running in them. There was no evaluation of our need. We get on the scanning device which provides more measurements than I could possibly understand along with your shoe size, and the pressure points and good points on your foot. The goal being to try to reduce the red areas or dark purples. The sales person starts bringing me a few pairs of shoes. They're all way too small. Turns out the scanner has me at one and a half shoe sizes too small. So much for the scanner. Another batch of small shoes is brought out that don't fit. Why isn't the sales person getting out the tried and true shoe tree that you put your foot on and adjust the heel and the width to get the correct size already? The other issue I have is there was never any linkage (that I was informed about) between the scanner and all its data and my arch, and my pressure points and the shoes that were being brought to me. Was the sales person just bringing the one size recommendation from the scanner, and none of the other data meant anything? I don't know. Ultimately they didn't have anything in stock that fit me, but one pair I thought might be okay. They didn't have any treadmill to try it out on. They didn't give me analysis like you pronate or whatever. So I don't know what I do foot wise. So you know what I did? I went online and ordered multiple sizes in a crap shoot and hoped one would fit. I found a size that fit this way. I still know nothing about my feet and what I should have bought. Oh well. All this stuff on their website did nothing for me. Take it for what it's worth. That's why I rate it a three. It was no better than walking into a Payless shoes for me or blind shopping on Amazon as no one provided any insight into anything for me. If I find something that seems to feel good, well I guess the shoe is properly doing its job.

What is not to love about this local running store! The staff is extremely attentive and listens to…read moreyour needs. They continue to grow the selection of shoes, gear and all the accessories. Make sure to check out all the fuel as they some unique and cleaner options. Logan and his crew are very involved in the community so check out their website and make sure to attend one or all of the events!!

When I used to hear 'outlet' my mind would conjure up images of things half off, or of deals so…read moregood you just couldn't pass them up. Nowadays when I hear 'outlet' I just think well I hope they have a decent selection. Nothing is cheap these days, even at an outlet store unfortunately. This is certainly true of Sketchers. But at least the shoes are nice and don't fall apart. So I guess maybe I need to reset my expectations when shoe shopping. I do like this location though, as they seemed to have more of a selection than the other Sketchers stores I've been in. The employees were friendly too, and it wasn't super chaotic in the store which was nice.

Great selection of wide width mens shoes. Store is clean, well lit and lots of stock. Staff is…read morefriendly and helpful. Prices are less than retail depending on the shoes. It's great to have store that stocks shoes that fit me. Much better shoes than the Chinese shoes on Amazon that are hit or miss fit and quality. Great return policy too.

My recent visit to Kohl's Queen Creek during the 50% off clearance event left me disappointed. When…read moreI visited the self-checkout, the employee Angelica was extremely rude, unprofessional, and unhelpful. When the clearance items rung up the incorrect price that was not shown on the tag, she argued and did not want to correct the price. After all the back and forth, we went to a register to get the proper assistance from Connie, Debbie, and Sheena. They were all so amazing and helpful with resolving the issues. I'm thankful for their amazing customer service, but the unprofessional employee Angelica was not helpful at all.

Disappointing Experience for a Long-Time Shopper (Saved by Connie & Debbie)…read more I have been a long-time Kohl's shopper, but my recent visit during their clearance event--which advertised an additional 50% off the marked clearance price--was extremely frustrating. The extra 50% discount wasn't applying correctly at self-checkout. When I politely asked for assistance, the employee supervising the area, Angelica, gave me a visible attitude and repeatedly argued with me, insisting the marked price was already correct without even checking the promotion. To make matters worse, manager Nicole (or Nikki) was also involved and displayed the exact same bad attitude instead of helping to resolve the pricing error. After ringing up all my items, the hostility from both the employee and manager forced me to void the entire transaction and wait in a long checkout line just to get to a regular register. Thankfully, Connie and Debbie at the main registers completely turned things around. They stepped in, immediately applied the correct promotional pricing without hesitation, and handled everything with a warm, welcoming smile. The selection was a few cute items but mostly winter items. Connie, Debbie and Sheena deserve 5 stars for fantastic customer service! However, the visible attitude, wasted time, and lack of professionalism from Angelica and manager Nicole/Nikki were completely unacceptable--especially toward a loyal, long-time customer. Kohl's needs to address staff courtesy and ensure management actually understands current store sales.

The price match "guarantee" comes with terms that are not listed on the sign at the register…read more According to the "manager for this weekend" they will only match Sheplers or their own Boot Barn website. Manager was a little dismissive when I pointed out the inconsistency between her stated policy and what was posted.

The staff is very friendly but I've never been in such a dirty boot barn. It's very obvious they…read morenever sweep, vacuum, clean the fitting rooms, or dust. I picked up a pair of men's jeans and no joke dust went EVERYWHERE. For a place that sells jeans that are almost $300 and nice quality items you'd think they'd take better care of the store. There were mounds of dirty in the dressing room, the walls were gross, I swear I never notice stuff like this. But you can't deny the dirty "vibes"? I'll go to a different boot barn.

RePurposed thrift sells second hand items. The store is staffed by students from Canyon State…read moreAcademy. The store is lively and the staff are in good spirits. They all appear to work well together. Kudos to the teachers that helps run the store alongside the students The items are priced by type instead of individual price tags. For examples shoes $6, women's long sleeve shirts: $4, dresses $6 and so on. They placed signs through out the store so it is easy to track prices. The store feels clean, well organized and you can tell it is taken care off. They offer dressing rooms which is a huge plus! They have scheduled days you are able to drop off donations.

Very large store with a nice selection of items. Most prices are clearly marked and the store…read moreitself is clean and well maintained with room between the aisles. The service was mediocre, not rude but not exactly friendly.

Been going to Red Wing locations my entire adult life and this is hands down the worst location…read moreI've ever been to. I have been here several times to purchase boots....they are understaffed and the staff they do have are so slow it will take you HOURS with just a couple people ahead of you in store, more than likely resulting in them not having the model you want in stock.

Walked in about two saturdays ago, there were two employees helping people so I decided to go to…read morethe sock rack to see what socks I might take with the boots I was planning on purchasing. I was looking for maybe 5 minutes then went to the front to wait until someone actually acknowledged I was there to purchase boots. I would say maybe 10-15 minutes went by since walking in and I never got greeted, glanced at or told I was going to be attended after one of the employees were done with their costumers. I decided to walk out and go to the Tempe store where I usually get my boots.

I am not a fan of Ross stores. However, their Halloween decor is already hitting shelves, and I…read morehave been hitting up all the local Ross stores in the area looking for a few specific Halloween decor items. This Ross did not have the specific items I was looking for, however, they did have lots of seasonal decor. This Ross was also pretty clean and organized compared to some of the other Ross stores I have been in lately. This Ross also seemed to have a ton of product available. This was honestly the best Ross I've ever been inside. I'll probably stop in again when I am in the area to look for seasonal items.

Historically, I love Ross. I don't know if it's just this store or the whole national chain - but I…read morejust had a miserable experience. The cashiers seemed helpful enough, so I don't particularly want to say anything bad about them if they truly have no authority to by-pass bad policies. If powerless, then they are just as I am with only an ability to express an opinion to the wind. No shade at all on the good people just trying to do their job under bad policies. If they did have authority to help, but didn't, then they do own some responsibility. It's so upsetting when a store deliberately has the people who have no authority interact with the people. It leaves the employees with no authority to successfully manage a really bad, low-class return policy which is what triggered my bad experience. Since I didn't have a receipt on me, but my item still had the store tag attached, I expected a store credit for my return which was fine because I had new items in my cart (about $100) and was intending to apply the credit to the new items. However, they informed me that the item had been discounted from $16-ish to about $11-ish within the last 30 days and could only reimburse store credit at the lesser amount. I was flabbergasted and asked for a manager who asked for other managers but all them responded with pleasant (not believable) apologies and some form of: "Too bad for you, that's store policy". Which is always not helpful in customer service situations. I looked at them and tried to apply logic which is also not helpful in stores with bad policies. "Really? For $5-ish dollars you are going to lose out on a cartful of purchases and a lifelong customer?" They responded with: "It's store policy". I wasted everyone's time by explaining that this is unethical behavior on the store's part because they intentionally discount after 30 days and at the same time don't honor store tags after 30 days. Nobody cared. In the end, I got my $11 on store credit for a store I no longer wanted to patron. I took out 2 items from the cart that were closest to the $11 which ended up being around $16. The amount I was supposed to have been reimbursed. So I paid the extra $5 difference which should have been reimbursed, not charged, just to not waste the $11 store credit. Now that I have items with a receipt, perhaps I should return the items for cash. This way I can get the $11 cash they wouldn't give me today. I'll look at them and say, "it's policy". Hehe. The people in charge of the policy and the bad customer experience don't care and won't ever be held accountable. (I'm not looking for suffering just someone to take responsibility!). The good people at the counter had to listen to an upset customer that never should have been upset and might even be 'corrected' and 'advised' when it's the policy makers that need a review. But nothing will likely happen anywhere and I had to hand over my driver's license to receive an $11 credit so now a bunch of strangers who had to listen to my bad customer service rant have my personal information. I left feeling so miserable, fearful and despondent. In hindsight, I wish I had taken back my item to return on different day with different people - now that I fully understood my losses. What an unnecessary miserable experience over $5. :-( I would like to know if this is nationwide or a local issue, but otherwise, I don't want to spend anymore energy or money on Ross. I'll be looking for other places to buy cheap, garbage clothing. With in-person return policies this bad, I may as well take my chances with places like Shein. I walked away thinking, maybe we should all start sewing again instead of dealing with all these low-class clothing stores, their bad policies and their intentionally powerless service personnel... LOL. Hopefully, my bad experience will save you from similar.