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    Caesar's Motorcycle Empire

    4.1 (10 reviews)
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    9 months ago

    Amazing service and atmosphere. Trustworthy and dependable. Also you greeted by 2 sweet pups every time .

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    6 years ago

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    7 years ago

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    Regan W.

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    6 years ago

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    Review Highlights - Caesar's Motorcycle Empire

    Caesar runs a great HD motorcycle supply business and is very supportive of the SLC motorcycle community.

    Mentioned in 2 reviews

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    Honda World - Dirty filter

    Honda World

    (65 reviews)

    This dealer needs to change their hours on Apple Maps. Apple Maps shows they are open 7 days a…read moreweek, but when I showed up, they were closed. Their actual days are Tuesday-Sat. EDIT: Due to the dealers response, changing the review to a positive one so that it doesn't negatively affect their ratings. Glad to see that they are attentive and responsive to reviews. That goes a long way!! :)

    came in genuinely excited to buy a new bike and was ready to finalize the deal pending confirmation…read moreof my loan rate with Cyprus Credit Union. I was upfront about everything and never tried to hide my intentions. I even planned to come back the next day to finish the paperwork once financing was squared away. But as soon as I said I wouldn't be signing that night without the confirmed rate, the tone shifted. I was pressured in front of the entire team, questioned on whether I had talked to other dealers, and even had a sarcastic offer of a $500 check if the rate wasn't what they insisted it would be--right in front of everyone. It stopped feeling like a professional transaction and started feeling like an ego contest. After I left, I received multiple texts that became increasingly guilt-trippy and unprofessional--accusing me of backing out, being dishonest, and placing blame over a "40-cent monthly difference." The reality is, I walked because of how I was treated, not the rate or the money. Everyone has the right to pause and confirm financing on a major purchase. If a dealership can't respect that, it says everything. I ended up finding a better experience elsewhere--no pressure, no theatrics, just transparency and respect.

    Moto United - South Valley - My bike

    Moto United - South Valley

    (37 reviews)

    I'm really disappointed with my experience here due to pricing and lack of transparency…read more I was initially charged $200 to disassemble my forks. When I later brought them back already fully disassembled and provided all required parts, I was charged $412 just for reassembly, plus an additional $35 in "parts" charges, despite the fact that all parts used were my own. In total, this came out to around $700 for the disassembly and reassembly of forks that were already OFF the bike. That pricing simply does not make sense. I've previously worked in a motorcycle shop and as a service writer, so I'm familiar with standard labor practices. Reassembly typically takes less time than disassembly, and when customers provide parts or bring components in pre-disassembled, labor time and parts charges are usually reduced. None of that was reflected here. I was never given a clear shop labor rate, the receipt was extremely vague, and when I asked for clarification on how the charges were calculated, I was not provided any meaningful details beyond "that's just how we do it." For a professional service shop, this lack of transparency and the final cost feel unreasonable. Customers deserve clear labor rates, itemized receipts, and pricing that reflects the actual work performed. Unfortunately, that was not my experience, and I would not recommend this shop.

    I love this location now that they've added Indian Motorcycles to their lineup and can service…read moreIndian as well. The staff I've interacted with have all been professional, friendly, and helpful. Right now as they're still in the process of finalizing everything with the remodel and the new lineup, things are a little hectic and not everything is in stock, but they've done their best and have ordered more than a few parts for me already. I also had a concern with my bike and wanted it looked at before I took it out on a week-long trip. They were super busy and still managed to squeeze it into a bay for a small adjustment to help me out. Ask for Chris if you need parts - great guy to work with.

    Karl Malone Powersports - First family trip to Little Sahara

    Karl Malone Powersports

    (102 reviews)

    8-11-2021 Very disappointed in Karl Malone powersports in…read moreProvo. Had my Can Am serviced got home and noticed it had not been greased any where, you can tell because the fittings were still covered with dust. I called and was told that I did not request to have it greased and it was an additional service. The drops of oil show that was changed but I don't know if any of the other fluids were checked, like coolant or gear oil so I may have to take it somewhere else to ensure it's in the best operating condition possible. 8-12-2021 Up Date- I received a call from Derek one of the managers. He asked me to explain what happened and what the issues were. He was very professional and offered to come pick my machine up correct the issue and deliver it back to me. It was still on the trailer so I ran it up met with him, he apologized for what had happened and he took care of all my concerns while I waited.

    We came in to specifically look at a Honda Pioneer. We were at the dealership for over two hours…read more They were unable to find the key for the machine. I got a call back a day later they said we found the key come on down . We are ready to purchase the day we were in there . Explained that I was disappointed in the debacle about the key . I have full text threads of the behavior of their sales agents Who actually disrespected me via text. What they don't understand is I am a retired guy and I buy Power Sports. I even requested an apology and got nothing. I will not be doing business with this dealership in the future.

    Caesar's Motorcycle Empire - motorcycledealers - Updated May 2026

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