Stopped in to this little shop after I accidently left some of my motorcycle supplies at the house…read more 50 miles away. In the wrong direction. The gentleman working was awesome and made sure I left with what I needed and gave some great advice on my project. The customer service was spot on. Looking around the shop, it appears small but has a LOT of the stuff I need and use for my motorcycle. Pricing was excellent and I look forward to coming back to this spot, it is worth the drive!

Small but excellent! Go see Jim and get some of the best products for the best prices. He has…read moreeverything you need and a convenient location.

September 2025. I…read morethought I would try CycleGear instead of the dealer for a new tire. Ordered from the CycleGear website and it showed up in two days. Not bad. However the date code showed the tire was 2 years 10 months old. Seriously? I am hell on tires so I didn't complain as the tire won't be on my bike for more than 6 months anyway. I paid them to mount and balance the tire. Here's where it started to go downhill. First: Their shop has no outside access, so you have to carry your wheel/tire in the front door of the store. Pretty tough to do since you can't prop their doors open and trying to bring the tire through while fighting the door trying to close on you. Grr. Normally they have a dolly they will let you use, but I find it odd they couldn't find it. How do you lose a dolly? My guess is they had it in the back with inventory and didn't want to unload it. Okay, fine. But I found out later they have two dollies. Second: I asked how many tires they had in front of mine, they said none. I asked if I could wait since it was 30 minutes each way to get to their store from my home. The guy at the counter seemed annoyed that he had to deal with me to begin with, but this question set him off for whatever reason. He said they won't do tires same day even if there isn't a wait. I asked why and he said "that's Cycle Gears policy". So I had to make two trips for no reason? Oh come on. Why would a business create a policy like this? Third: The next day they called me to tell me the tire was done and I could come pick it up. At least they had the dolly this time. I wheeled the tire out and headed home. My mistake was not inspecting the tire before I left. The installer tore off the OEM factory Honda wheel weights, but did not remove the foam and glue. Instead, they just slapped a new set of weights on the old foam. They also didn't center the weight strip on the center of the wheel, but left it overhanging the edge of the rim's center. Look at my pictures and you will see the weights sticking up on the old foam, and overhanging the center ridge. This made the weights incredibly easy to pop off with barely any pressure from my finger. I would wager the weights would not have stayed attached the first time I went through a puddle or stream. That was just sloppy, lazy and potentially unsafe at high speed. Fourth: I had to drive to their store a third time to have this corrected. However, I removed the weights, the old foam and glue myself before going back to make sure they it was properly cleaned up. It took me about 2 minutes with a little denatured alcohol and a shop towel. I arrived and asked the girl at the counter to speak with the manager. He was currently talking to a customer, but she said he would help me as soon as he was done. I waited. Then I waited some more. Finally I went and sat on their couches. Two more customers came in and he started helping them. I stood up and tried to get his attention to remind him I was already waiting and needed his help. He avoided makeing eye contact with me, then spoke with the girl at the counter and disappeared into the back where and was gone for at least ten more minutes. Finally he came back up front and talked to me after I had been waiting for about 25 minutes. I explained the siuation with the weights and he said he would go mount and balance the tire again for me. I sat back on the couch and he took my wheel into the back. It took about 20 minutes. I asked if they would refund me anything for the mount and balance since I had spent 2.5 hours so far driving back and forth to the store and still had another half hour to get home. He said they won't issue discounts or refunds on wheel services, even though he didn't charge me for the remount and balance. Those two things don't really add up. I left very irritated at their lack of customer service and mechcanical aptitude. Fifth: You have got to be kidding me. The tire slow leaked about 2 PSI per day. There is no way I am going to let them touch my rim and tire again. So I took the wheel back off my bike and instead went to Wrights Motorcycle in Salt Lake, about 45 minutes away. I got there and had to pay about $60 to remount and balance my tire. I chose them as they were the only place that could do it same day. Wright's said the leak was because they didn't remove a small chunk of rubber from the side of the rim. They said it was about 30 seconds of work. In the end, it cost me $90 to have my tire installed. It was a horrible experience from the moment I set foot in their store. I will never, ever step foot back in that store again. The guy at the counter was a complete jerk. The shop guy and the manager are both terrible at their jobs and neither can figure out how to properly mount and balance a tire. You guys were rude, incompetant and disrespectful of your customers time and money. Ridiculous.

The Staff helped me find a helmet and was super helpful on my visit. I got a new helmet, Cardo, and…read moreother accessories. I will definitely be returning.

Great dealership. Dan, the manager (Chris has moved on) always gives a great deal to all of his…read morecustomers. Everything is transparent and you know exactly what you are paying for. Friendly staff and good selection of bikes, parts and apparel. Highly recommend.

amazing store. very friendly personnel eager to assist. I was in from Dallas and wanted to visit…read moreand get a t-shirt for the Mrs.

Even though they were in their busy season, they had an available lift for my bike and looked at it…read moreright away. It was a quick fix and he also inspected a couple other things, took a minute to explain the issues, and filled up the tires. I really appreciated their help.

It's been a while since I've been into White Knuckle, but I bought a new Kawasaki ZX-14R from them…read moreand was very happy with the entire process. They made sure to answer all my questions, allowed me to test drive the exact bike I was considering buying (not a demo), and were really competitively priced compared to other places I was considering shopping. In fact, it came down to this bike, or another at a dealer in Draper, and that dealer wouldn't even return my calls, even though I was ready to make a purchase and had money in-hand. The people at White Knuckle were the total opposite. Great experience all around. While they were doing a final mechanical check of my bike before handing it over to me, they let me take out other vehicles, such as their Teryxs, just so I could play around a little and keep from getting bored! ;-) It was an all-around good experience. Would definitely shop here again.

Terrible. Easily the worst experience I've had in any shop. I was recommended to Josh by some…read morefriends who had gone to him in the past when he was primarily running it by himself. It's painfully obvious now that there is no quality control over his guys. Went in with a simple issue my bike needed a new stator and he quoted me to replace my top end and I was told that the top end was the issue 2300 dollars later and I take my bike out for the first time after them having my bike for 4 WEEKS for a 7 hour job and have the exact same problem I brought my bike in for. They during this time ordered the wrong piston and somehow discovered that 30 minutes before I was supposed to pick it up?I came to find out all my bike needed was a new stator ($150 part) When I called back to explain the issue Josh was rude and wouldn't do anything to make it right. Terrible communication throughout the whole time my bike was there declined calls, ignored messages and excuses after excuses on why my bike was taking so long. When I finally got my bike back it had missing screws exhaust pipe falling off and still didn't run. Wouldn't recommend these guys to anyone! I've made sure to tell everyone I know about my terrible experience!

From the owner: Full Service Dirt bike shop, we offered customer service oriented repairs for racers and riders. We…read morespecialize in suspension, engine rebuilds and all services in between. We are a dirt bike only shop and offer next day turn around for fork and shock services, same day tire replacement and repair.

I had my BMW GS Adventure serviced with these guys recently. Since they're pretty much the only…read moredealer here in the Salt Lake City area, I didn't have much other options. They were professional, relatively prompt and had my bike serviced as well as address the factory recalls on my bike.

These guys took care of a really tough situation for me. I was selling a motorcycle to the new…read moreowner in the Salt Lake City area and the transport company dropped some thing and damaged the bike. The only BMW dealer anywhere around and they were able to get me in, get a part taken care of, and communicate with both me and the new owner to our satisfaction. Very high-quality repair, and a great bunch of folks.

Brought in a CRF250 that wasn't shifting well, the boys in service fixed my problem in 2 hours and…read morewhen I told them I couldn't pick it up because of weather they told me it was no problem and to come get it whenever I'm ready. Maddox and Rudy are top notch

Every time I go for work on my bike they get it done in a super timely manner, they are super nice,…read moreand they have reasonable prices. I am a girl and some places have been kinda weird about that fact. I have never felt any less valued by these people. They also always chat with me and I really appreciate the ideal chatter. 10/10 highly recommend ^~^

I've been taking my (late) Buell Lightning XB12 to these guys for over a year now. Rebel - the head…read moremechanic - is totally awesome and knows everything there is to know about bikes. He not only handles all the maintenance on my bike, but he was also quick to make suggestions for further customizations I could make to make the bike even more rad. In addition to being completely knowledgeable when it comes to cars and bikes, they also provide excellent customer service. They're easy to get ahold of, and try to knock jobs out as quickly as possible. If you have a motorcycle that you love, I highly recommend taking it to these guys for your basic maintenance and any other custom work you might want done.

I used to like this shop, but after my last experience, I'm afraid that I no longer have faith in…read morethis business. I brought in a '99 HD Super Glide Sport to have some maintenance done, as well as many wear and tear parts replaced. This bike was fast, super fun to ride, and was passed down by my dad to me. He was the original owner. To make a long story short, the bike I brought in was a sports car, and what I got back was a Toyota Prius. I spent over $2,000, mostly in labor, to have them replace worn parts and do the overall maintenance on my bike. I was patient as they spent several MONTHS trying to get it to "run right" by messing around with the carburetor. I finally got the call on August 15, 2024, that it's ready to roll. I went in and picked it up on August 22. Let me tell you, it was the most disappointing ride home of my life. I almost wanted to turn around and go right back to the shop because of how underpowered my bike had become. It felt like I was riding a moped. Every single gear has been completely botched. The bike has absolutely no power. I'm not confident that I could even take the bike on the freeway; that's how bad it performs. Naturally, I called back the very next day (8/23) and explained my frustrations about how the bike I brought in is worse than the bike I got back. I was told that if I brought it back, I'd have to pay another $800+ to have even MORE work done on it to try and correct the mistake that this shop made. Even then, they couldn't guarantee that it would be fixed. Is this truly how you do business in 2024? If so, I would highly recommend staying away from this shop. My bike was there for far too long, and for what? To run like a gas-powered scooter? Absolute insanity. At least own up to your mistake and get my bike right (however long that takes) without making me pay for it. If I had known that my bike would have ended up like this, I would have never brought it by in the first place. Additionally, I've noticed that this business only responds to positive reviews and ignores the negative ones. This is very telling of how they handle customer complaints and issues.