Returned my phone call... I called on Monday.... June ... its over a week... no return. Phone…read morecall.. I wanted an estimate on changing out a timing belt...

Thought they were customer friendly quick and efficient…read more Location was central area they need to mention they're in old Napa building

I'm truly skeptical about going to someone other than my mechanic. I needed brakes along with…read moreshocks and struts. A very good price on parts. All done in a day so I didn't have to take off from work. And excellent customer service. They are my go-to if it's not my main mechanic.

Had a simple brake replacement and a check engine light on. They could not fix the engine light…read morewithout charging me $140 for a test plus the fix. They did not fix. They messed up a caliper when doing brakes. Did not advise me of this until they were done and wanted to charge me for their mistake. Also, if you change one caliper, you should change both. They did not. To me all they are good for is emission testing. Don't waste your time and money here.

Response to Valvoline's comments re: claim of 3/5/25. Resolved? Are you kidding me? You decided…read morenot to do the right thing. There was no negotiation. The least you could have done is to refund the wasted $80 oil change.

Despite the fact that they are an emissions center, there was NO SIGN whatsoever stating that they…read morewere not doing emissions. Had to sit and wait ten minutes for someone to be arsed enough to come outside and find out what we were waiting on. Nothing to say when I asked them why they felt the need to not hang a sign letting people know so they wouldn't have to navigate the ridiculous driveway. This place sucks, there's never anyone there that I see beyond one or two guys, and reading the other reviews just solidifies my opinion that this is a place to avoid. You lost customers because of your lack of preparation. You can't be bothered to hang a sign? Then I can't be bothered to waste my money on your ridiculous business. Go bankrupt and do Kenosha a favor.

I was on my way to work and my battery hazard light went on. After a brief panic, I called Robert…read moreat Waukegan Tire in Kenosha and he said with confidence to bring it in and they will take a look at it. I made a u-turn and headed there immediately. Angel at Waukegan Tire took care of me and he was so helpful and thorough! He fixed it before the end of the day! Thank you for the great service and excellent customer service! You're the best!!

They were very courteous and helpful, and fixed my tire problem nicely. I would highly recommend…read morethis place for all your vehicle needs and repairs. My hat is off to them!! I cannot say enough about their service. Five stars...

05/17/26 - Holy smokes We went up to Pleasant Prairie Outlet in Pleasant Prairie WI today. We…read morewere about 3 miles from the Woodman's in Pleasant Prairie so I decided to gas up there. My god the gas is $0.68/gal less than the cheapest gas @ Costco in Niles IL where I always gas up. The gas is always less in WI but the 48 miles to Woodman's makes it unrealistic to go there unless we are in the area. WOW $0.68/gallon less than The Niles Costco (cheapest gas in my area). Definitely worth going to if you're in the area. FYI I was talking to the guy at the next pump & he told me the Costco (which I didn't know) was about 10 mins away from the Woodman's. I always gas up at Costco because of the lower price good quality gas & a 5% premium back on my Citi Costco card

I brought my car to the Buffalo Grove location today to get my leak checked out and they going a…read moreloose oil plug, it was only hand tightened, this is not acceptable, thank you to the staff at the Buffalo Grove location for finding and fixing the leak.

Awesome service job and very quick. Great customer service and makes good recommendations.read more

Went for an oil change and they didn't have...oil? I was shocked! I thought it was a place to get…read moreOIL

This location is not open. I drove to it ten minutes ago and it's all closed up with a huge…read moredumpster outside

I had an awesome experience. First of all I am used to getting my oil changed at my mechanic…read morelocated in IL. I was getting ready to leave on a trip early Friday morning and ran out of time to get this done. I live in Pleasant Prairie so this was convenient. The location wasn't easy to get to because of all of the construction on Route 50, however once I figured out how to get across the street it was fine. They are located next door to Goodwill and Safelite Auto glass. All 3 gentlemen that worked on my car were awesome. They showed me my air filter which didn't need to be changed. They filled all of my tires and the oil change maybe took 20 minutes. They also replaced my rear windshield wiper. Very nice, informative and even screwed a piece that was loose, underneath my car. They definitely went the extra mile and I appreciate that.

Several great reviews have gone this way and I am going through add another. Nail in tire on a…read moreSunday, 15 minute repair another franchise could not be bothered with, but you know what? I pulled up to jiffy lube, they greeted with a smile and happy to see you attitude. They got the tire plugged quickly and at a fair price. I was in and out in a Jiffy

I would not come back. Despite being the only car here when I rolled up, the oil change did not go…read moreas fast as other locations I've visited with friends (over 30 minutes - didn't rotate tires , change filters, or anything else - literally just an oil change.) I would have changed my air filters, but they didn't have any in stock. My biggest issue was they left a ton of oil or some other residue on my center console when I got back into my car (and my glove compartment napkins were gone so they clearly tried to clean it quick, but it didn't work.) Finally, they somehow turned off my Smart Screen (that is my clock, access to radio, Apple Car Play, etc.) which I've never seen before (there isn't a power button) so I had to ask them to come back and show me what they did to disable it. It's not all bad...the one lady helping me was nice, I was able to do my free emissions testing, and the waiting room was clean and had water, coffee, air conditioning, and apparently free WiFi (didn't use).

Service was just great Customer service…read moreGood price And the did as I requested not trying to over sale I will highly recommend

Took my vehicle in to get a check engine light diagnosed. Took them multiple (4) visits to fix…read morethis, but they were extremely thorough with all the diagnostics and complete inspection of the vehicle. Friendly staff and customer service and courtesy rides to and from home or the workplace. Highly recommended. Will definitely go there again.

I have gone here for years and I always get quality service. I went there needing an oil change and…read moremy brakes done. They came out and showed me my cabin air filter was very dirty and needed re, but I couldn't afford it at that time. They were nice enough to blow out the filter which gave me more time to replace it.

Didn't want to give me estimate said the insurance company would send the people. Call the…read moreinsurance company and said no that they would do it. Talked to the manager got loud with attitude and finally complete the quote. Wasted a lot of my time