I just moved some stuff in to one of their 5x10 units. SO far I am very happy with my experience…read morethere. I feel like my stuff is very safe... they have a couple who run the place on site all the time and the gate and security code are a huge plus. The facilities are the nicest in the area (I looked at a couple other ones in the area and nothing compares to the quality there). I know I haven't been there very long, but I would definitely recommend these guys. I should also add that they have UHaul rentals here too. MAde my moving super convenient.

We were able to get a storage unit immediately. They have several sizes to pick from. Sara was very…read moreinformative and helpful. This is the sfirst cond time we have have used A Storage Place!

Thank you Candace, you've been so helpful I appreciate you taking the time to answer all of my…read morequestions and concerns.

This place is the worst. I've had a unit here for over fifteen years and am about to finally cancel…read moreand move my things out. The prices are ridiculous and paying over 500 a month in insanity. They will also overcharge you EVERY MONTH and say it's up to you to call your bank, like other people have mentioned. BTW They will do this EVERY SINGLE MONTH!!! The worst customer service!!!.

Just got yelled at and told I was not able to access my storage unit at 9:45pm…read more Gate closes at 10pm. I needed to get something out of my unit. The lady was on her apartment balcony over looking the gate and told me I was not allowed to access the unit. She said I should be leaving at 9:45, not coming in. I argued until she finally allowed me in. I was in and out in less than 5 minutes. I will be switching to a different storage soon. Rediculous.

Nobody Available During Working Hours & Bad Policies…read more Last weekend, my company asks me to visit a storage unit they have been renting for almost two years, maybe longer. Nobody's opened the unit in all that time. It's been so long that they don't even know if we have the right key. The key I have fails to open the lock on the unit, so I go ask the manager for help opening the garage. A paper on the door says: The front office is closed during working hours for a meeting and staff, will be back at 3:30 PM. I find and follow a staff person who has been ignoring my door knocks. He looks bothered: he says he can't help me and doesn't know why the manager's gone nor when he'll be back. After waiting at the door, I leave for lunch. When I return, the door's still locked even though they should be back by now. It's 4:30 PM and the sign says they should have been back at 3:30 PM. While waiting, I see other people try to talk to someone with no success. I consider hiring a locksmith. Finally the manager shows up. I'm so relieved! Until he says he can't help me and will make it difficult for me if I use a locksmith to open my company's garage. If the company won't let me open the garage without complicating things for me because it's "against the rules," then there should be rules that guarantee someone is available by phone or in person during working hours--or at the time they themselves say they will be back, according to a paper on the door.

Wish I could give this place zero stars. Tonight I was 6…read moreminute late leaving the property. They close at 10pm. I arrived at 9:50 to Pick up a few things from my unit and was at the gate to leave at 10:07. First time late leaving ....ever. Onsite manager comes up to me, at the gate, and tells me I'm trespassing and that she will "let me Leave" this time. She was rude and condescending. I hope the owners read this. She needs a different job elsewhere. She is not representing you well. She could have very easily said "hey it looks like you're getting out of here a few minutes late tonight. Please try to be out a little earlier next time". But she was nothing like that. I'll start looking for a different storage tomorrow.

I visited today looking for a storage unit, and Mia at US Storage Center was incredibly friendly,…read morehonest, and upfront about all the pricing. She took the time to explain my options and even helped me secure a discount, which I really appreciated. Their rates were lower than the other storage facilities I had received quotes from, making the decision easy. Great customer service, competitive pricing, and a convenient location. I highly recommend working with Mia if you're looking for storage in the area.

If I could give zero start I would!!! DO NOT STORE YOUR…read moreTHING HERE THEY WILL ROB YOU I had my things here when I moved and when I came back for my things half of my things were missing!! We placed a complaint and recite no help from the owners!!! Thousands of dollars worth of my things were stolen and have not been compensated for anything STAY AWAY FROM HERE!!

Avoid this place! My family had a unit there, and lots of expensive items were stolen. A police…read morereport was made, but this storage place did nothing about it. They claimed their insurance didn't cover stolen items.

We rent a locker here and have for close to 2 years. The facility is always clean and it has been a…read morereally easy experience. Our rent did go up twice over our time here and you do pay a "protection fee" which is not included in the quoted price. It's still affordable and we have enjoyed using their facility.

DO NOT STORE HERE! Horrible experience. They have raised our…read morerent 2 times in 8 months. It's almost doubled since we started with them less than a year ago. We also had fraud on our card while we were out of the country. When we returned they had added numerous fees and required us to buy another lock as they had already gone through our unit. Worst experience with a storage facility ever. Avoid!

Loved this unit for the first year. But then they kept charging me for insurance when I had given…read morethem proof I had insurance. Then the rate hike this year by 30%! Give me a break, there is ZERO change in anything on the property to merit that kind of hike. $400 a month isn't worth it. I'm moving my stuff out.

I got my storage unit in March 2, 2025 and since then the have up my payment twice I would not…read morerecommend them. My payment is now $189 dollars starting Nov 1st it only took them 7 months to up it. The first time was July 3rd 2025 and the tried to put it up to $180 but I was able to get them to lower the amount to $101 but obviously that didnt last long because starting next month it will be $189. They dont car that most people are struggling with jobs they just want their money. Let's see how long it takes them to go over $200 I post it when they do. My response to the comment below from the business! I understand businesses have expenses, but saying rate increases are based on "market conditions" feels unfair. People's wages aren't increasing as often or as fast as storage prices are. Not everyone works full time and many of us are just doing what we can to make ends meet. And honestly, I don't really understand how "market conditions" even apply to a storage facility. It's not like you're selling products or dealing with fluctuating supply costs -- it's a fixed building. Unless your property taxes are changing every few months (which I know they're not, having worked in a tax company), these frequent rate hikes just don't make sense. It really feels like profit is being put above people. Aside from basic upkeep like cleaning, pest control, lighting, security systems, the occasional building or roof repair, and insurance anf property tax there isn't much that truly changes in cost. That's about it -- none of those justify constant, steep price increases. Storage facilities don't have inventory, product costs, or major utilities for tenants, so "market fluctuation" or "maintenance" excuses usually just mean profit-driven rent hikes, not real expenses. Do you increases your employees pay as fast and as much as your increases payments to your customers?

Un professional -Rude- Dismissive -embarrassing behavior from the staff member Luna. Let me be…read moreclear and stating that I do know storage Quest and U-Haul are two separate entities. They share a contract and therefore you were able to rent U-Haul trucks through their facility. I have never rented a storage unit at this location, but from the reviews, I am reading. There's no way I would ever do so. My experience with the associate named Luna was from the beginning unwelcoming. With U-Haul they give you the option to." check in online or pick up with your mobile app." Which is total BS. You still have to go More information to pick up the truck. That's the case with everywhere whom have a contract with U-Haul. Again not storage Quest's problem. But as a customer service representative of the storage Quest facility, she should have met me with kindness and professionalism. Instead, after getting all of my details, including my credit card numbers copy of my ID, my address, etc. she printed off a receipt stating I wasn't allowed to rent with U-Haul and she wasn't sure why...slides me the receipt in which only holds a QR code for me to take care of the issue on my own. Personally, I think she should have called U-Haul herself while I was in the lobby so that we could take care of the issue together. Nevertheless, I did do my due diligence of calling and taking care of the issue on my own. upon arriving back into the lobby, where I had about 15 minutes before clothes, which she was not going to stay one minute after that's for sure... She looked at me with a blank stare and says so do you need my help or are you going to complete this online? I asked her to please help me... Meanwhile, in the process of finalizing my rental, I forwarded her a copy of the receipt for a balance I had just paid which was preventing me from renting the new truck. I started to ask if she could simply print off the receipt but before I could finish my sentence, she interrupted me saying I don't have that much paper or ink so I can't print anything for you if that's what you're going to ask. I made a very subtle grunt under my breath, rolled my eyes and continued waiting for her to finalize my new rental. I'd say approximately two minutes went by before she tossed literally tossed the key over the counter, making zero eye contact with me and simply says trucks outside. I walked out with no thank you no instructions to proceed forward nothing. Thank goodness I got it on video.

Site saff still fine, but payment policy/system is 0/5 stars. Phone system also down too…read morefrequently (hung up on me 10 times today) . Chat agent also hung up on me. God forbid you have to make a late payment... -FYI, expect an annual rent increase. -Payment from multiple sources no longer allowed. (I don't know any other businesses that do this). -Emails always identified as SPAM, even if white-listed, and are sent to junk mailbox. Email provider blames Storquest. -Late monthly payment of rent and fees NOT ACCEPTED as soon as following month is shorty due. Payment system set to only accept if following month is also included. (again, don't know any other business that will reject a full late payment, because they want a second payment also) -Late payment is cash-only after 45 days. If second month becomes late, second month is cash-only after 15 days (because required to pay at same time).