Loved this unit for the first year. But then they kept charging me for insurance when I had given them proof I had insurance. Then the rate hike this year by 30%! Give me a break, there is ZERO change in anything on the property to merit that kind of hike. $400 a month isn't worth it. I'm moving my stuff out. read more

I got my storage unit in March 2, 2025 and since then the have up my payment twice I would not recommend them. My payment is now $189 dollars starting Nov 1st it only took them 7 months to up it. The first time was July 3rd 2025 and the tried to put it up to $180 but I was able to get them to lower the amount to $101 but obviously that didnt last long because starting next month it will be $189. They dont car that most people are struggling with jobs they just want their money. Let's see how long it takes them to go over $200 I post it when they do. My response to the comment below from the business! I understand businesses have expenses, but saying rate increases are based on "market conditions" feels unfair. People's wages aren't increasing as often or as fast as storage prices are. Not everyone works full time and many of us are just doing what we can to make ends meet. And honestly, I don't really understand how "market conditions" even apply to a storage facility. It's not like you're selling products or dealing with fluctuating supply costs -- it's a fixed building. Unless your property taxes are changing every few months (which I know they're not, having worked in a tax company), these frequent rate hikes just don't make sense. It really feels like profit is being put above people. Aside from basic upkeep like cleaning, pest control, lighting, security systems, the occasional building or roof repair, and insurance anf property tax there isn't much that truly changes in cost. That's about it -- none of those justify constant, steep price increases. Storage facilities don't have inventory, product costs, or major utilities for tenants, so "market fluctuation" or "maintenance" excuses usually just mean profit-driven rent hikes, not real expenses. Do you increases your employees pay as fast and as much as your increases payments to your customers? read more

US Storage Centers - This is proof of my payments going up all within 7 months! - Self Storage Near Me - Corona, California

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Yes! I've had a storage with them for several years now and think they are the best in town when it comes to customer service and the quality of their units. Yesica, in the office is friendly, professional, and extremely helpful!! I can't say enough good things about her. She's a great asset to US Storage, always willing to go the extra mile to help and does it with a smile! read more

Just a quick update... I should have posted this last week. I rented a storage unit at US Storage Centers in Corona, CA for almost 5 years. Due to the unit rental cost going through the roof at this this location, I decided to move it out. I had only been to the storage unit TWICE in that 4+ year time frame. You would expect nothing to change inside your storage during that time because you're paying for security, basically, right...? I rented a truck and went to the storage location to move out. Upon entering the unit, I discovered that approx. half of my things had been gone through and moved around. The plastic bins were turned in a different direction from how I left them. The cardboard boxes were also "rearranged"... I had 1 key for 1 lock... or so I thought... All of the plastic bins had been gone through and any cardboard box that only had a single strip of tape closing the box were cut open and had been gone through. Like I said in my first review... Don't bother with this company or the Corona, CA (22237 Knabe Rd Corona, CA 92883) location of US Storage Centers. Avoid these guys at all costs. read more

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Yes ! The storage facility is well kept and clean as well as secure. The staff are very friendly and go over and beyond expectations!! Daniel is terrific ! I really appreciate his professionalism and dedication. He makes the experience very special. Thank you read more

I moved my things to this storage facility. I do like that it's clean and local to me BUT I recently reduced the size of my unit because of the massive price increase. Got situated into a smaller unit. After only four months, my rent increased by 300%. 300%!!!! I know it's common for increases to occur but I have never had such a steep increase in such a short period of time. $80 to $249. Ouch!!! I feel duped and robbed. read more

Alicia was such a great help answered all my questions and got me into my storage unit fast and easy highly recommend u guys calling and asking for her !! Also great move in prices read more

Daniel was very friendly, quick ,and efficient . Made it relaxing and simple !I would recommend and they have spacious units

3/16/2021: Finally someone called me about my complaint. Julie was kind enough to give a call today and apologize. She sounded sweet, sincere and compassionate; this is the attitude of a manager. She was going to look into my case and keep me updated. 3/13/2021: it's been 14 days im still waiting on the district manager to call me back . read more

I can't say enough about the management at this location. Carlos is wonderful! We only need temporary storage in the process of getting our garage done with epoxy coating and storage shelves. They have month to month and offer specials. Also they have a nice furniture flat dolly and one for boxes or refrigerator. They have a truck on location for temporary use and think free with specials. It's in a great location right off the 15 and very clean with 24 hr surveillance. We forgot our waters and Carlos was nice enough to give us two ice cold bottles after a day of moving in 90° weather! He was so kind and professional during the entire transaction and the day of moving our few items. Highly recommend for convenience of extra storage space or temporary while remodeling, moving, organizing, etc. read more

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I have to say that out of all of the storage facilities I have visited, this location is the best one in the area thus far. The staff is so professional and friendly, they made the storage rental experience so simple, anytime I have encountered an issue, they have addressed my concerns immediately. I highly recommend this location, the customer service provided by the office Manager, Carlos was simply amazing! He should be promoted! read more

I rented for a few months this summer, and everything was great! The facilities are tidy & lighting can be adjusted by timer, so it's not wasting electricity but it's also not dull and creepy like other storage places I've seen. Rent was a reasonable price & we've really had no problems here! Staff is very helpful and either answers or gets back to our calls pretty quickly. You can reserve their moving truck when you begin a unit rental (not for moving out though) which made our lives way easier. Both moving in and moving out were very simple processes. I'd definitely rent here again if I ever needed to! :) read more

Angelica was such a pleasure to work with! I gave this location a call after we had had a terrible experience at Corona Storage at Dos Lagos and she immediately wanted to help us. She took the time to show us around the property and genuinely cared about us as customers and people. The process of securing our unit was seamless thanks to her. Keep up the great work! read more

Carlos is extremely professional and helpful! Thank you for walking us through the process so well.

Outstanding customer service. Very friendly, accommodating to my storage needs. Kristina in the office is very Customer service centric and detailed in going over all that is available to you at the facility. The storage facility is clean, secured by gates and surveillance cameras. Highly recommend. read more

Hey everyone that has your storage in this Storage facility they are awful when it comes to fees they charge overall higher fees than most other storage facility they go up on your rates every 3 to 6 months by 28% plus fees on top of the fees this should be unconstitutional outrageous conduct because if you get behind they can lock you out and sell off your property I am angry that our consumers laws don't protect us the way we're protected by other consumers related issues!!!!!!!!!!!!US Storage Centers all over California beware!!!!!!!!!!!! read more

Carlos helped me in finding the right size of storage space for my needs. Rental process was easy and quick. Thank you!

Joey was very helpful and informative. The facility is well-cared for and easily accessible.

Very welcoming staff , great customer service & very professional management! Was looking for a place to get a storage & this was definitely the place we were happy with . They were able to answer every question I had & the process to get our storage was fairly quickly ! Thank you for all the help ! read more

We went to get storage and Carlos was amazing helpful we were pleased with his help and his knowledge on the property. The process was fast we got our keys and lock for our storage thank you Carlos . read more

Amazing customer service, took care of every need and concern. Clean facility. Fair pricing. Highly recommend!

Great storage facility and helpful staff. Many clean storage spaces. Close to the freeway and shoppings.

Great people here and great prices. Thank you again US storage for your service. Shoutout to Joey!

Local and clean. Occasionally lights are out and elevators don't work with your personal codes.

This location is nice and clean, safe with security cameras everywhere. Carlos was fantastic, super helpful! He gave us a great deal by combining 2 units! Really worked with us on what would we the best deal for us! Nice location. Highly recommend this storage facility. read more

Alma was so kind and very professional, one of the best customer service experiences I have ever had. The facility it self is very clean and would Definitely recommend it too anyone looking for storage! read more

This is a great facility. Carlos has been so helpful making sure we received the best rate for the length of stay and space we needed. Easy access from freeway and even use of their truck when available! Thank you Carlos!!! read more

I needed a unit and drove down the street to look at US Storage. I was greeted by Carlos who was super friendly and showed me my options. Not only is the place secure and clean, but he offered me a free truck to use to move my things. That sold me. He offered a wonderful deal. read more

This is my favorite storage center Carlos have excellent customer services they have a very great promotion move in special that help me and my family in this time of need. Keep up the good work guys ! read more

Awesome customer service. Impeccably clean. Really flexible with your schedule. When I walked in I was greeted immediately. You can tell they take pride in the appearance of this place!! Highly recommend. read more

This location is very accessible for me. It is very clean, Carlos is very professional. I recommend it!

Great customer service. Office, grounds and storage areas are super clean. In the two years I've had a space there, everyone I've dealt with (most recently Carlos) has been fantastic. I highly recommend. read more

Carlos was so kind and professional. The facility was very clean and well kept. I would recommend this place to others.

Craig was very helpful. In and out very quickly. Came in on super bowl Sunday and was all moved in and back home well before kick off. Low rates, great deal! read more