I've never been more impressed by the Quality of service and the attitude of the people working for…read moreYear Round Heating and Air. From the receptionist to Julian the repair technician that showed up. His show of expertise and troubleshooting was on point. Thank You for providing such a positive experience. All this service without a bill.

My system is a 20 year old system that limps along but still works and I was weighing the options…read moreof a tune up to get through the season or put repair money towards a new system. I sent out inquiries on yelp and Year Round was one of the contractors. They got back pretty quickly but I was unable to take the call for a bit and they were texting and calling a ton, very persistent. In general, the company seemed very friendly, very competent, but their pricing is quite a bit on the high side, and their sales tactics are a bit tired. I don't think they deserve a 1 star for it but fair warning to others to watch out for sales tactics. When I was finally able to field a call, they got a tech out the next day. Tech was very friendly, took amperage measurements of the capacitors and motors and priced out a new capacitor and fan motor for $1700 but mentioned a more senior tech was not far and he could come by and take a look. The more senior tech cleaned my condenser without me asking which, ok, cool, thanks, but that felt kind of like entrapment by doing it without permission so I was a bit wary that it was a tactic. They said that yeah the 1700 fix could get me through the season but that the system was on its last legs and that I should meet with a sales person to talk about replacing. I was a bit wary again, a dedicated sales person is a bit of a red flag. Told them I'd rather not, they then offered to replace the capacitor and the fan motor then and there and if I decide to buy a full system they'd credit that 1700 towards that. Again, I said no thanks (remember, my system technically still works), I'd rather not waste the tech's time if I end up buying anyway, which he hesitantly accepted. The sales person was supposed to come by in the evening and about an hour before they came by the fan on the condenser unit stopped working. I'm not saying they did anything to it cause I don't know for sure, but the timing was a bit too convenient so I'm putting it in my review. I went out and got it spinning again and it has worked ever since. He wanted to check the unit again when he got here and seemed a bit perplexed that when I said it was running fine. After he checked out the unit and we chatted about backyard stuff (guy was very friendly) we went inside and it turned into a timeshare presentation at my dinner table. He had laminated pages in a binder, package printouts, and everything. After some hemming and hawing about the differences between the units he shared prices. $24k for a single stage Lennox system, $27.8k for a 2 stage compressor Lennox system, and $34.9k for a variable rotary Lennox system. I was starting to understand why they were willing to "fix" my compressor at sunk cost with the bet that I would buy. The margin was huge. I asked if that included any duct work, he said no. I was about ready to say no thanks but then he found an excuse to "call their dispatcher" which just about made my eyes roll because this is such a tired sales tactic. TLDR, they "could offer my the two stage for the price of the one stage if I get the work done tomorrow" and that if I said no they wouldn't honor the offer in the future. I said I understood and said farewell. Again, very friendly, attitude seemed good, but there were so many coincident sales tactics that took place that made me feel really uncomfortable going with them.

Just had Burgeson's here to install 3 gfci plugs in the kitchen, clean and service our solar, and…read moreremove and replace 2 bathroom sink faucet sets. Price was quite reasonable. We've used them for several years now, and always received excellent service. This time was no exception. Fast, clean, and perfect installs. Also, excellent customer relations experience. Thank you Brandon the electrician, and Eugene the plumber!

Cannot say enough about this company…read more Employees are well trained, knowledgeable, and very respectful. Had our first unit serviced while in the dreadful summer days and our service tech Ian was amazing! He made sure everything was running great and spent his time clean our unit out in this heat for us. House has never felt better, and we have never loved a company more! Thanks again Ian and to all the Burgeson employees making this as smooth as one would hope!

Service person listened to my requests and answered my question. Preformed very professionally…read more Explained what work he did and what supplies and parts were used. I feel I got a job well done and cost was reasonable.

Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

I called after hours and they still had a receptionist/scheduler who took my information and…read morescheduled an appointment for me the next day at the time of my request, the time that worked best for me. Gary came out right on time, called twenty minutes before arrival letting me know that he was on his way in a company truck, and not only replaced two thermostats, but also replaced a worn out rusted compressor. He had all the parts I needed to get both of my systems running great. He worked fast, didn't wear too much cologne, and had a mellow cool demeanor. He was the type of guy who won my trust quickly, as did the company. Thanks All City for a job well done, knew what to do, handled quickly, and had all the parts needed.

We had an issue with the drains in our bathroom, so Hernan came out to service them and did an…read moreawesome job. He was very friendly, professional, and worked quickly to resolve the issue; he gave a thorough explanation of what he was going to do, and I appreciate that he didn't try to upsell or pressure us for any additional services. It was a five-star experience going with All City Plumbing--thank you, Hernan!

We had Control Temp repair our AC unit in our San Bernardino house. What a great company. Control…read moreTemp was reasonably priced and repaired our AC unit in a timely manor. Josiah was very professional and he was a great tech. We have had such bad experiences in the past with HVAC companies who want to over charge and want to make a big job out of a little one. It is refreshing to know that honest and reputable companies like Control Temp still exist. They should be the only ones to call for your HVAC needs.

AC wouldn't kick on, and the problem wasn't the thermometer. Called Control Temp and they were…read moreable to come the same day and early enough that I could make it to work on time. The technician was professional and pleasant, fixed the problem quickly and also cleaned the unit and recharged it.

The company is excellent. When my AC went out, I was in a tough situation, and they scheduled a…read moresame-day appointment right away. I even called back to see if they could come earlier, and they did their best to accommodate me. The technician they sent, Brandon, was incredibly helpful and considerate. He explained everything clearly as he worked, which I really appreciated. This is also the same company that installed and continues to maintain my unit, and they've always been professional and customer-friendly. I highly recommend them to anyone in need of AC service.

Edgar Valenzuela came out for a complimentary service, in less than 5 min he was able to deduce…read morethat we needed $3500 worth of parts and labor before the compressor went out and we had to replace the whole unit. Mind you, we just bought this AC unit within the last 5 years. Literally the next day the air started blowing hot...now we're wondering what Edgar did during his "inspection". We have to call out our home warranty cause we're definitely not going to have this place fix anything! Suggest watching them during the inspection process

I have been with Fire-N- Ice for many years. Thanks to them my A/C and Heating work flaw less…read more Their professional maintenance of system provides comfortable and worry free service throughout the year. Thank you Fire-N-Ice. Raj K

Fire-N-Ice Air Conditioning placed a new HVAC system in my home. I am so pleased with it. So…read moreefficient and also my electric bill is much lower than it used to be! Since then I have been a Comfort Club Member . Yesterday Jason came to my home for my Summer A/C tune up. such great service. Now I am all set for summer!

Great response time. Great pricing…read more Honest Quality work Satisfied customer Returning customer

Derek L. came out today to look at our AC Unit, which has been struggling when the temperatures…read moregets over 95 degrees, but otherwise cools the house. We were looking for a diagnosis and an estimate for repair or replacement. Derek said we had an old unit and the compressor windings were broken. He agreed to send us an estimate. After Derek left, I noticed my thermostat was off, which meant the whole unit was off. My husband reached out to Derek and was told he had turned everything off before leaving. We weren't advised of this before Derek left, had not agreed to any work or set up a return date, and were left in the 100+ degree heat. The off/on switch is on the unit, which is on the roof. There was no offer to come turn the unit back on. Note the unit was working when temps are below 95 degrees. I would have liked to have had a choice in whether he was turning the entire unit off and leaving us with no AC. The estimate was $5000 to replace the compressor or $13,000 for a new unit. Needless to say I had to call someone else out to turn the unit back on. At that time, I was told the we ultimately needed a new unit, as we have an old unit and when the compressor gets too hot, it turns off. Makes sense. In looking at whole sale new units they run about $4000.

We bought a new AC unit from JL Cantrell a few years ago, and last night, when it's the hottest…read moreit's been all summer, our AC went out. Of course, that's apparently in the book of rules, just at the most opportune time, right? So, my husband texted Jeff, with the company and he responded first thing this morning and actually came out to the house before noon and replaced the faulty capacitor AT NO CHARGE!!! who does this anymore?? This is reminiscent of the 'old fashioned' service you'd hear about from your grandparents! It seems unheard of today and I'm so impressed! Of course I would recommend this company for all of your heating and air conditioning needs, they are FANTASTIC! Thanks Jeff, you're a cool guy and it says a lot about your company!

He came to replace a capacitor, but also discovered a refrigerant leak. He fixed that right away…read more He taught me a lot about the unit, and explained everything in terms I could understand. Really appreciate him coming on a Saturday morning to address the problems. Nice guy, affordable, and very very knowledgeable.