Michael does not respond to any type of communication. I feel there should be a way to at least…read moremake an appointment. There is no customer service

I would be really careful dealing with this company and MICHAEL MARTINEZ. I was charged for five…read moremonths of additional premium full coverage for a brand new vehicle that I no longer had. When I asked him to fix it, he said it would be top priority and it never got fixed. I never got my reimbursement. He just kept all of it.

I was really struggling to secure renters insurance for my new place because of the LA wild fires,…read moreand Route 66 managed to find me an insurer for $260, but the cost was incredibly disappointing. I assumed that's just what the insurer was charging based on actuaries, Then I got the contract, they charged me $110 for the actual insurance policy and then slapped on an agency fee of $150. That's just too steep, especially after I called around and found out how much others were charging. It feels like blatant price gouging, taking advantage of the current crisis situation. It's frustrating to see such excessive fees when you're already dealing with the stress of finding a safe place to live during these wildfires.

Hands down the best insurance agency and broker I've ever used. End it has been my point of contact…read morefor a few years now, it is handled everything that I've needed with promptness and professionalism. This includes constant questions, adding and removing vehicles, and even down to just returning my calls (which he always does.) Thank you again guys, looking forward to working more.

Adriana did a great job of getting us set up with a new company. She even help save us a good…read moreamount of money. She explained everything to me in detail and answered all my questions. She returned all my calls and messages right away. We will continue to do business with her.

Yes Adriana Saldívar!! She was amazing!! Her customer service her knowledge she was very personable…read moreand she knew every answer to every question very impressive!

I was very pleased with how quickly and easily Farmers Insurance was able to assist me in finding…read morethe best quote for my vehicles and home. Mirna Zavadil was the agent that assisted me. She is very courteous and professional. She helped get an auto quote lined up for me quickly when I purchased my vehicle. She helped me find the best deal and was very thorough in explaining all the finer details of the different policies. I am happy with Farmer's service and will continue to go through them for all of my insurance needs in the future. I highly recommend them to anyone looking for help in finding the best home and auto insurance, without all the headache and hassle of trying to go through the process on their own.

I felt like I always knew the importance of having a reputable company for car insurance, but never…read morereally truly learned how important until I came across Saed Albasha and Mirna. My previous companies have never taken the time to actually explain to me the important of having adequate coverage, and what the specifics are. Saed and Mirna both took the time to explain all of these things, and were patient throughout the entire process. I learned that each office is independently owned and operated, but I honestly can't imagine a better-run office than this one. They spoke to me and explained everything to me with such attentiveness that I've never experienced anywhere else. Sure, prices are higher here but you get what you pay for. I've been involved in accidents with people carrying crap insurance (I won't list the names) but they've been a nightmare to deal with. I have full confidence that it will be a pain-free experience with Farmers Insurance. Couldn't' recommend them more!

Leslie made it so easy to have my windshield replaced. When I first called to have the repair,…read moreLeslie directed me to the company that would make the repair. She followed through until I was reimbursed for the repair.

Don't recommend at all they don't take the time to call or understand what information is needed…read more Constantly going back and forth after giving Leslie all the information but only talking to the assistant is insane Don't recommend at all unless it's something easy that u need

I enjoyed working with my agent over the years. She was always responsive via phone and email, if…read morenot right away, she would eventually get back to you soon. The only thing I wasn't happy about was the fact that insurance required me to replace the roof, but yet there wasn't a list of certified contractors provided to customers. The roofer I ended up hiring had a sub-contractor that did sloppy work. Also not sure if an older home built in 1912 can uphold added heavy construction plywood. I give my agent 4 stars, but I give the roof administration process 1 star.

I have been using Kim Whippie's service here at this location for years! About a decade now…read moreactually! She is the very first auto insurance policy I ever got for my very first car, and now she carries both mine and my spouse's life insurance policies as well. She also does insurance for my grandparents. Needless to say I cannot recommend her enough. She is always prompt, professional, and super personable too! We always chit chat about our pets and careers and I feel everyone at this office just really truly loves the relationships they create with their customers. I cannot thank them enough for all they have done for me.

I met with a very knowledgeable and experienced agent. He was thorough in listening to my concerns…read moreand then explaining my insurance purchase options. I would definitely recommend this business for anyone looking to ensure they get medical, dental and vision plans that best suit their need as well as financial ability.

Was referred to Kirk Warner Insurance Agency by my Auto Insurance Agent…read more Somehow myself and the members in my group felt we were not getting the quality service we needed with our previous agent. We decided to reach out to Bill at Kirk Warner Insurance agency to discuss our current group plan and see what all our options were. Bill was great right from the beginning. He requested a list of all our members main information to review the best health plan and programs for our groups needs. Once he performed his research and gathered all the health prover and plan options together he reached back to us. We kindly asked for a favor from him to meet us one of our group member's house (one evening) to have a meeting and closely discuss the options. This was very helpful as some of our members had different schedules and important questions to ask. Bill was prepared with a few great options from leading health providers to compare from. Some with PPO options and some with HMO options. He was knowledgeable and patient in explaining the pros and cons of the leading providers, the plan options and costs associated with each. After about an hour or so of reviewing all the data and figuring our groups most important needs and interests we decided on a great health and dental plan. Bill also assisted our group with the technical side of submitting the proper employer paperwork to the health provider. He also made sure all the members of our group and dependents were covered in our new plan and assured us that our usual doctors were on our network. When it came time for renewing our plan before our yearly expiration, Bill would always arrange a session over the phone to navigate the best plan within our current provider. Having a knowledgeable expert like Bill is very important as there are so many plans, coverages and details in each policy. If you and your loved ones or group members are in search of an honest, reputable health insurance agent to assist in navigating the best insurance plan then look no further from Kirk Warner Insurance in Glendora, Ca. I promise you will not regret it.

Very friendly and helpful. The owner and the staffs always…read morego one step ahead to help us, the clients. It's hard to find agency like these who will put the customer's best interest at heart. Been become their clients for more than 20 years and I have never disappointed. Thank you.

Great service and nice people! Instead of push you to get…read moredone of everything, the agent tried to explain all coverages details to you. I saved $600 on my auto and $350 on my home. Will definitely do referral to them.

Went here for VIN verification for an out of state vehicle purchase. The staff is very diligent and…read morefriendly.

Needed a vehicle transferred to my name and I'm glad I was referred to Ray. He took care of the…read morepaperwork, and got my tags in 24 hours. I will definitely be referring all my friends and family to Ray.