Don't recommend at all they don't take the time to call or understand what information is needed Constantly going back and forth after giving Leslie all the information but only talking to the assistant is insane Don't recommend at all unless it's something easy that u need read more

Leslie and her team deliver top-notch service for my auto policy and are always available to answer questions or clear up any concerns. My agent April is the best at what she does--she explains everything super thoroughly. Plus, I get water and cookies every time, so that's a win too. Thank you! ‍ read more

Awesome agents to work with .....they are constantly monitering for any changes to your policy , to make it more affordable !

I own a couple commercial trucks and they aren't easy to insure as they range from the basic one to the full on bells and whistles. Leslie's team understands how to get the vehicles filed and insured so that I don't run into any issues. Rarely have to call them but when I do. They get it done. read more

Leslie and her team are really knowledgeable when it comes to commercial auto. When I have a question. They are there to answer. Love that they are ready to help and if they don't know the answer. They will call back later. read more

I had the best experience with Angel -- who helped me figure out my car insurance and made it so easy for me to get. She really listened to everything I wanted and helped me get the coverage and price I was looking to pay. If you need help I recommended her 100% read more

Amazing team and service, they are here to help. Whenever I have a question, they got the answer. Response is so fast, a joy to speak with as well. Shout out to April and everyone at the office. Thank you ladies so much!! read more

I had a few questions regarding my insurance policy and wanted to make a few changes. Angel was a great help and is very kind. Highly recommend read more

I'm so happy to be insured with Leslie and her amazing team. Aranza goes above and beyond every time I call in for information or questions about my policies and is always so patient with me and thorough. If she's unavailable at the time, I can always count on her or someone from their team to get back to me in a timely manner. Overall I am extremely satisfied with their customer service. read more

Lesie and her team are amazing. They are always there to answer any questions and guide me in the right direction. If you are looking for an insurance office to take care of you, I definitely recommend them. read more

This State Farm team went above and beyond to help me after my accident. Samuel did an amazing job on my case and kept me updated throughout the entire process. My stress level was through the roof but I'm glad I had these guys to help me out. Great job you guys! read more

This agency really has no idea what they're doing. First off, I NEVER get to speak with Leslie who is my insurance rep, I always get random girls that work in the office that don't even know what they're doing. Secondly, they raise your rates monthly for no reason and say "we have to keep up with inflation" so our bill goes up $20 for EACH item being insured. Lastly, when you call there's associates that are completely clueless in what they're saying. I ask a question and they say we will get back to you tomorrow to research or they stay quiet and say "I'm not sure" after our calls when the person is done "helping" we look into our account and realize they didn't do what we asked or see no changes made. Stay away from this insurance company. They complete suck and have no idea what they are doing. read more

need to do a better job training their employees! I understand LESLIE my agent is quite busy dealing with other ppl but every time we get to speak to their assistants they don't seem to know the proper information. I myself am busy as well and it's just time consuming dealing with false information to last minute receiving my changes and turning out to be all WRONG! I'm shocked at this point. stressful situation to deal with. I understand changes have to be done yearly but something always seems to go wrong, it's not that hard to get it right the first time! read more

I've been a long time customer of Leslie and have always had amazing service provided by her and now even her team. I had a question and knew I can just call her office and whoever would pick up would also provide high quality care. I was not disappointed in the slightest. Yesenia greeted me in a professional and cheerful manner, was able to help answer my question and even went beyond by telling me what to watch out for when using said part of service. I'm a dummy when it comes using my insurance benefits for my car needs but she made me feel comfortable to ask my questions and helped me out. Thankful to have Leslie and her staff in my times of need! read more

Yesenia is very patient and explains things thoroughly. Been with State Farm for over 20 years and Leslie's office is always very helpful.

Leslie was great help on providing me information on life insurance! Great customer service from her office that reached out to me in regards to this, i received another call from Leslie a few days later and quickly had an appointment scheduled. Quick and easy process, thank you Leslie and team! read more

Great and informative very helpful person and her staff. We met at the farmers market a long while ago I honestly can't remember but I gave Leslie my number to look into getting life insurance and possibly changing car insurance. She called me a few time but honestly didn't bug like some other insurance sales people and I decided to change car insurance she help me get a great quote that I took it and hasn't stop helping me ever since. Her staff is also very helpful and I highly recommend this place. read more

I want to thank Leslie for always helping me with all my insurance needs. She is very experienced and always goes out of her way to help me! Thank you Leslie. Thank you for always protecting my family. Made my auto insurance shopping so seamless. read more

This agency will raise your rates for no reason and if you call to complain, they threaten you with another increase in the premium if you keep complaining. Stay away from this business. read more

Leslie is very quick to help you with your insurance needs, being a mother to 2 it can get crazy and she is straight to the point and I appreciate that. Don't look elsewhere or waste your time with other agents. Go with Leslie Carrillo office, you won't regret it. read more

I left Flo with progressive to join Leslie Carrillo and the State Farm team and I'll tell ya, I have no regrets. Leslie and her team are very attentive, responsive and knowledgeable. Do not take your business elsewhere.... this is the agency you want to trust for all your insurance needs. read more

Leslie is the top of the line! I always thought State Farm may be pricey, but after speaking with her on a quote and what my needs were, she made a heck of deal for me! I'm covered with renters, life, and auto insurance. I even got my boyfriend on it for such a great price. We had moved to Colorado and she even went out of her way to help transfer us to a State Farm agent over there and made sure we would be taken care of! We moved back to CA and we're happy to be back with her. Customer Service is the best of the best with Leslie and her team! I wouldn't want to go anywhere else. 10/10 recommend to friends and family. read more

Thank you Stacey for an amazing experience with my life insurance . I'm 24 years old and i want to make sure my family is taken care of in the future . She provided me with details about the different life plans they have and told me about one that's most fitted to me . I'm glad she helped me it and will definitely recommend her to my friends and family . Thanks for all the help Stacey . read more

Got a quote the same and bought the insurance the same day. Service was so much better than my other insurance. Leslie explained they coverages to me. I've had insurance since I was 18 and this is the first time I truly understood what I was buying. read more

Leslie has helped me get good car insurance and life insurance. She broke down every detail to the best of her ability and im grateful for her hard work. She's the best around and will help those that reach out so for all of you out there that are looking for a better option don't hesitate to contact Leslie! read more

Awesome office ! They are all so helpful . I switched over about a year ago from Allstate and let me tell you the provide the best service . Monce sanchez my agent provided me with the whole breakdown and explained to me in detail what I was paying for. 10 stars for Monce! read more

Leslie and her team have been absolutely amazing and helpful. She provides the best customer service anyone can ever ask for! She breaks down everything and makes everything easy to understand and is always willing to help no matter the time! The teams involvement with the community puts them above and beyond any other office! I plan on staying with Leslie Castillo State Farm for a very very long time! read more

if you're looking for a reliable on point agent look no further, this is the place. She will give you the best quot possible. Lesley will take care of you as if you were part of the family. I've been in the real estate business for the past 20 years and I've tried other companies and Lesley is the best that I have worked with highly recommend it. read more

Friendly clean place! All are very knowledgeble, they helped me insure all of my vehicles in a flash. I had my cars insured with the help of Monce. She is a great representative. Also got my business insurance here! 5 stars! read more

Leslie and State Farm have been taking care of me for a couple of years now and never have had a problem with my insurance. Always there to help and take care of me and my family. Leslie has been helpful in every process i have had. Great quotes. Road side assistance super handy. read more

I recently switched from another insurance company, after being with them 13 years, and am now part of State Farm. I've been working with Monce at this office and have had a really great experience, she's been very helpful and has answered every question and need. I moved all my policies, and glad to be part of this office. Thanks Monce! read more

State farms the best and this office is just as great you need something and they're there you have a question and they always answer I think everybody should have State farm we all do in my family. I am currently getting the rest of my friends to join State farm because of the business they do at this office without any hesitation there there for you.you don't only get auto insurance you get insurance for your house renters and whatever your needs are from the outside it looks like any other everybody should have State farm everybody should call this office it's the greatest read more

Leslie was extremely helpful, her patience and killer attention to detail cannot be matched! She educated me how life insurance works without adding pressure of purchasing a package (I did purchase). Leslie is a master in her craft and can educate anyone so they can make a well informed decision! Thank you Leslie for your help! read more

Leslie and the State Farm team are always very attentive,professional, and helpful. She didn't just sell me the insurance she went step by step explaining everything and everyone that was covered.She goes the extra mile for my family and I which I'm very grateful of. I would definitely recommend if you're looking for car,auto,life insurance. read more

After being with AllState for 7 years, I was skeptical about switching companies after a major accident. I placed an online quote for State Farm and was very fortunate to have been referred to an office where I met Leslie nearly 5 years ago now. I had the opportunity to watch Leslie master her craft as an agent to opening her own agency with a dynamic team. Leslie has always made me feel at home rather than being in a place of business. It is apparent that she and her team make an effort to make the most of every experience. I appreciate how attentive Leslie is without pressuring you to close a deal. She never fails to fully inform me about every process and opportunity which was lacking in my past experiences. She not only makes her clients feel like a priority but she empowers her team as individuals. It's been an incredible journey to watch her grow. I look forward to getting older with Leslie in my corner. Thank you for making me feel like family! read more

My husband and I were recommended Monce Sanchez by an associate due to having issues getting insurance for our small business vehicle with other insurance agencies. One other insurance company even recommended that we change our business name in order to receive insurance with them. We didn't know what to do because we had already invested so much in advertising. Thankfully, we spoke to Monce and the process was quick, easy and clear. We had insurance that same day. There were no issues due to our business name, and we were even given a great quote. I will definitely pay it forward and recommend this State Farm to others. read more

I needed to find homeowners insurance-I sent messages to multiple local offices via the website. Due to no replies-I kept scrolling through the page and made a request to this office. A few minutes after my inquiry- I received a phone call from Yesenia. Due to the current phone spam epidemic I sent the call to voicemail. Yesenia immediately sent me a text and we corresponded through text and brief phone calls. Yesenia was professional and attentive to my concerns. She sent me a quote after a very short amount of time and clearly explained the process for transition. Yesenia's good attitude and attentive manner made my decision much easier. If you're looking for a streamlined process- this is a great place. Thank you for your help! read more

Leslie was super helpful and went the extra mile to make sure I knew what I was purchasing. She was always a phone call away and would call me if she had any suggestions or concerns throughout the process. I would recommend her off the customer service alone, yet the prices are also very reasonable. All around a great agent who actually cares for her customers. read more