I had a good experience with this agency. The service is good and they are patient! Thank you a lot.read more

Good service, nice people, and help me a lot on the car insurance, be with them over 10 yearsread more

Judith is the best help me out fast and was very reasonable on getting me best quote she got me…read morefull coverage for my vehicle and I can gladly say that I am in good hands with Allstate

Maricela Guillen is the best for many years. Always a satisfied customer. Good above and beyond!…read moreThank you!

I would like to recognize Jordan for the excellent service he has provided in handling our…read moreprofessional liability insurance since November 2023. Throughout this time, Jordan has always been highly responsive, professional, and helpful. He has consistently answered our questions promptly and assisted us whenever needed. His excellent service has made our experience with your company very positive. We sincerely appreciate Jordan's support and would like your company to know what a great job he has done.

Customer is good! They worked on getting me the best rates possible for my business needs,…read moredefinitely would recommend.

I've worked with Cole a couple of times, and he has helped me save a ton on my business liability…read moreand workers comp insurance. Definitely sticking around with these guys. Thank you !

I was hesitant to leave this review initially hoping it was a one-time issue. A few weeks ago, I…read morereferred to Partner Agency from a friend and every time I call, the front desk is very friendly, but the agent is always busy. I have left multiple voicemails for the agent for quotes and each time, they promise to get back to me and I never hear back. I'm not sure what is going on since my friend said this was not an issue before. I asked my friend to call the directly and she has been having the same experience as well. The front desk promises to update the quotes and return our call, but we dont hear back. After several attempts across multiple weeks, I have unfortunately given up and looking for a different broker

Brisa and Griselda are both my agents I've had farmers for years and they have always been on top…read morefrom having my home my cars my jetskies even my umbrella policy and my life insurance policies they have always helped me with any question always looked out called me regularly to give me updates on any saving information on how to get discounts and letting me know of and if any changes are being made some might say it's too expensive but the coverage is there they go thru every detail of your policies they hide nothing I recommended them for their honesty and piece of mind you can't go wing with the Huerta team

So i thought this insurance would cover everything but they never let me know in the small letters…read morethat if i did uber i wouldn't be able to claim an accident so i had an accident and they told me flat out they would never pay for the other cars damages or take the claim so my question i asked myself why do i pay insurance if they wont cover me so be careful with this insurance im already looking for another one cause this wasn't what i expected from Griselda and farmers so disappointed with her and the way they treated me. Dont be the second they treat like me ...

I have had Kcal insurance for a year now. They have exceeded my expectations so far…read more 1. My Mortgage Co. is supposed to pay for my insurance, but they did not pay. Kcal insurance not only emails me to remind me. Their agent also calls me on the phone to remind me. 2. They are fast and efficient getting quotes to me on my properties. They carry a variety of the insurance companies and their pricing is very competitive. The larger the insurance agent, the more companies they are able to represent. 3. Kcal Insurance has the local feel with the national system. When I need help, I don't need to rely on having to wait for your agent to call Your back. They have a customer service phone number; every time I call a helpful representative always helps me right away. 4. When I called their phone number today an AI agent answered me in Chinese. Of course I didn't have good attitude with an AI agent and demanding to speak with a real person. The AI kindly asked what I needed, I answered it impatiently. To my surprise, the AI agent completely understood what I requested and repeated what I wanted and told me what I requested did require an actual agent and would transfer me right away. Wow. I was blown away by the Chinese AI Agent. It understood me and did not waste my time.

It doesn't make sense that, when requesting an insurance quote, Kcal requires me to send them my…read morecurrent policy and the quote.

Insured 3 of our vehicles through Ms. Solis. Good coverage at a reasonable price. I'm happy she is…read morein our neighborhood .

Hi, If you need car insurance Solis is the place. The quality of service Veronica & her associates…read moregives is beyond excellent. Superb customer service. I've been with her 1.5 yrs and my adult son as well and we are very happy and impressed with her services. She goes beyond to help and very quickly shall I say. My full coverage on my vehicles is hands down the lowest price I've ever had. She makes the process go smoothly. She deserves this honest review. So go on down and get yourself some insurance!

Marty was the absolute best. After calling many insurance agencies online I decided to walk into…read morehis office and not only was he able to help me much faster but he was able to get me the lowest rate

Daniel and Marty are amazing !! Extremely helpful !!!…read moreBeen doing business with them for about 10 years now Won't go anywhere else

Don't expect to ever talk to John. But you'll be sent to one of 15 other newbie agents who don't…read moreknow anything about insurance. None of them are friendly or helpful. They dropped me last month since I'm in a semi-fire zone(Glassell Park?) and didn't fight very hard to keep my business. Just said we're sending you to Foremost and your premium is now 3x what it was. Anyway, glad this all happened because I found a great agent with Bamboo insurance and the customer service is A+.

I left a message here almost 3 weeks ago and never received a call back. I reached out to at least…read more 5 other insurance companies and every business called me back except this office. I left a voicemail at this office based on their reviews but no response.

I was really struggling to secure renters insurance for my new place because of the LA wild fires,…read moreand Route 66 managed to find me an insurer for $260, but the cost was incredibly disappointing. I assumed that's just what the insurer was charging based on actuaries, Then I got the contract, they charged me $110 for the actual insurance policy and then slapped on an agency fee of $150. That's just too steep, especially after I called around and found out how much others were charging. It feels like blatant price gouging, taking advantage of the current crisis situation. It's frustrating to see such excessive fees when you're already dealing with the stress of finding a safe place to live during these wildfires.

Hands down the best insurance agency and broker I've ever used. End it has been my point of contact…read morefor a few years now, it is handled everything that I've needed with promptness and professionalism. This includes constant questions, adding and removing vehicles, and even down to just returning my calls (which he always does.) Thank you again guys, looking forward to working more.