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    Cal Ornamental

    5.0 (4 reviews)
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    Diego Iron Company

    Diego Iron Company

    4.8
    (42 reviews)

    Satisfied! From…read morethe first consultation with Jeff, then his followup measurements to replace our 3 aging and falling apart gates. To the 2 hard working and patient installers, very attentive to our concerns and making adjustments where needed. Then the owner Brian sending them out on a third day followup, after our requests to correct a few issues we had. And Jeff even dropping by to check on things. Yes we're now satisfied and very happy with the final results and are enjoying our 3 beautiful new gates. We'd gladly use Diego Iron Company's services again, and would recommend this family run Christian company to others.

    I never had any work performed by this company because I canceled the project before construction…read morebegan. The company requested a deposit for an ornamental iron fence project. Before sending payment, I asked for documentation regarding the contractor's license and bond. After requesting payment, I was sent documentation that was largely unreadable, which prompted me to independently verify the contractor's license with the California Contractors State License Board. The CSLB website showed the contractor's license was suspended due to a contractor's bond suspension. After confirming this, I immediately informed the company that I would not be moving forward with the project. Fortunately, I verified the license status before sending any money. My advice to anyone considering hiring this company is simple: independently verify the contractor's license status through the CSLB before paying a deposit or allowing work to begin. My experience reinforces the importance of doing your own due diligence before hiring any contractor.

    LA Railings

    LA Railings

    4.5
    (40 reviews)

    LA Railings was a pleasure to work with and we are extremely pleased with the finish work and look…read moreof our new glass railings! We did an major renovation of our home. We engaged LA Railings in the middle of the project, before we did any work on our existing stairs. We had two sets of non-floating stairs, a landing, and a set of floating stairs. The floating stair case, the most complex of the project, was made longer and wider, and having them involved in this piece of the project was important. We had new steel treads welded and the stand off bolts were welded before tread installation. Precise measurements and plans were very important. Sharam came on site several times before the project started and worked closely with our GC and Welder. I worked with Clalyton on the design. He gave me a few options, where the standoffs would be placed. I also able to visit the store front in North Hollywood. Sharam gave me a few different standoff sizes to try out on the treads after the hardwood wraps were completed. This really helped to decide the aesthetically the best size to use. The work crews that came out were very professional and helpful explaining the work and next steps. They took care to protect our home as most of it was finished work. It took several visits to complete the work (very large job) and do some adjusting. Sharam came out several times during the installation phase to oversee the work. Glass Railings really change and beautify your home. We had mostly metal railings, clean look, but now our floating staircase with the glass railings are absolutely the star of the home when you walk inside. Are they pricey? Yes, but even custom metal railings are expensive. These glass panels are tempered (think shower doors) AND double layered. If you have done any shower doors (we recently did 3 sets for 3 bathrooms) or installed new windows/sliding glass doors (I can't count how many we just installed!), glass is very expensive! Highly recommend using LA Railings and definitely wouldn't hesitate to use them again! Sharam, Clayton, and Staff were excellent!

    1-Star Review: Very Disappointing Experience With LA Railings (Van Nuys)…read more I am extremely disappointed with my experience using LA Railings in Van Nuys. Nothing about this installation went smoothly, and the final result still looks uneven. I was originally told the installation would take 1.5 to 2 hours, but the crew was in my home for 5.5 to 6 hours, which completely disrupted my day. The first major issue was the handrail installation. The brackets were placed 3.5 inches off the glass railing, which looked completely wrong for a narrow residential staircase. When I contacted the owner, he insisted that 3.5 inches was "required by code." I asked for the exact code because my research showed no such requirement. He later admitted there is no code, and agreed to replace them at 1.5 inches, which is how they should have been installed from the beginning. The glass installation was also problematic. The panels were not flush, requiring three separate appointments before they finally aligned them. Even now, the spacing between the glass panels is uneven -- one gap is noticeably larger than the others. If spacing was part of the design, it should have been even and intentional, not random. Another issue I was disappointed to discover is that the base they installed includes four weep holes. Weep holes are typically used for drainage in exterior or commercial installations, not inside a home. In a residential staircase, they simply look like four chips in the base. This was never explained or discussed with me beforehand, and it detracts from the clean, modern look I specifically hired them to create. What was most frustrating was the lack of accountability. I contacted the owner again regarding the uneven glass spacing, and he never responded. After all the issues and return visits, the complete lack of follow-up or courtesy was unacceptable. For the price I paid, I expected professional workmanship, accurate information, and proper customer service. Instead, I received misinformation, repeated corrections, and unresolved issues that still impact the appearance of my home. I cannot recommend LA Railings. The product itself could have been beautiful, but the execution, communication, and attention to detail were extremely disappointing.

    Cal Ornamental - fencesgates - Updated July 2026

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