I got a very fair estimate. Ben was very professional in his communication towards the entire process, scheduling, analysis, communication, etc. I would highly recommend him for your project, and I would definitely call him again. read more

I found a water leak from the hot water heater in the garage. When I sent a picture of the leak, Ben told me that it was caused by a pinhole leak in the left copper pipe. He was, however, out of town for a major remodeling job in Santa Cruz. He sent a colleague of his, David, to my house on the same evening. David came to my home on time and professionally replaced the pipe in 45 minutes. David did a great job and communication with him was excellent, just like Ben. I can take a shower tonight thanks to Ben and David. Great guys! read more

The one star is for the woman that answered the phone last night. When I explained the urgency of my situation; (I was unable to use either of my bathrooms because drains were clogged!) she said she'd call one of the plumbers after we hung up & they'd call me right back. Long story short, that was at 9:30 last night & it's now 11:40 with no call back. Luckily I found another plumber this AM. Very disappointing. read more

He was responsive and gave a fair quote. Did a great job clearing a clog in our drain that was causing a back up into our bathtub. He figured out where the clog was, undid the clog and spent the time to explain why it was clogging up. Highly recommend for any home plumbing needs and I'd give him a call / text in the future if I need a plumber. read more

Fantastic, fast, friendly and affordable! Ben answered our call super fast and was out to inspect our leaky hot water heater the same day. He came out and replaced it two days later (we were not in an emergency situation), and even came back out to troubleshoot our slow drip kitchen faucet this evening. He cleaned it up a bit and all is well. Cal Rooter will definitely be our go-to plumber from here on. read more

Ben was willing to work with me as time required. We were able to get the necessary parts and co-ordinate the installation and completion of the job in a very timely and professional manner. He was a pleasure to work with and was very reasonable in his labor charges. I would definitely call him again if the need arose. Rosemary A read more

If you need a GOOD plumber, call Ben. Here's my experience: I bought a water heater at Home Depot in Capitola (that was not much fun). I wanted a tankless, and the company (Rescue Rooter) that has a contract with that Home Depot was rude and extremely unhelpful. I went to Home Depot and complained, and they set me up with three local plumbers they could recommend. Of the three one never called, and the other had a receptionist call me, and try to sell me on doing the job without an estimate. I was going to go with them, but then Ben called the next day. Ben took his time to LISTEN to my needs and concerns, and even get his electrician on the phone to help me determine whether I could utilize a tankless water heater. It urns out that my forest cabin in the Santa Cruz mountains does not draw enough amperage for a tankless ("on demand" to work). Right there, Ben saved me $600 and a few trips to Home Depot, trying to fix my mistake. I went with a "standard" water heater, and Ben even picked it up and delivered it (NO CHARGE!). The installation process was painless and clean, and Ben added new pipe to make sure that the new water heater fit perfectly, with no stress to the old pipes (as the new water heater is a foot shorter than the old one). He also hauled away the old water heater and disposed of it--with no extra charge. In every way, Ben was professional, friendly, helpful, REASONABLY PRICED, and cleaned up the mess made by removing a 40 year old water heater and installing a new one. I have worked with plumbers in the Felton area before. This guy works all over (Salinas to San Jose, and into the SC mountains). You can't go wrong with him. If you have any doubts as to the veracity of this review, you can text me for pictures. Oh: The *only* drawback to using Ben, is that he personally handles ALL of his jobs, so he is a bit slow in responding to calls and texts. Not worth subtracting a star (review point), as it does not affect the quality of his work. He's just that busy; which is generally the sign of a good plumber, mechanic, or lawyer. Keep this guy's number. read more

Cal Rooter Plumbing - This is my new water heater! ben even noted the date it was installed. That makes sense, for years from now (and warranty). - Plumbing Near Me

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Ben came to our house last week, and my husband already did a well-deserved review for the plumbing service he provided. I just want to reiterate how much we appreciated his prompt initial response (quote), professionalism (Wore a mask and shoe booties upon entrance), time management (ability to come an hour earlier than scheduled), and clean work. We will definitely consider Cal Rooter Plumbing for other projects in the future. read more

Cal Rooter Plumbing - Kitchen faucet - Plumbing Near Me

My water heater broke in the middle of the night and flooded my front lawn. I canvased yelp for quotes to install a new water heater, and Ben responded fast with a very reasonable offer ($595 service + $690 for a 50 gallon gas water heater from Home Depot). He came the next day with the new water heater, even though it was July 4th weekend; he removed my broken water heater, installed the new one, checked to make everything was working properly, and he even gave me great tips as to how to make the water heater last much longer than the expected 6-year lifespan. He worked all morning, and it was the same price. No unexpected additional fees. I like that Ben is a super honest, giving you a candid and fair up front cost. Additionally, Ben is super friendly; he has great interpersonal communication skills, and gives you free and helpful advice, if you ask him, about how to do any remodeling projects on your house. Incidentally, four months ago I had a plumber come to my house and fix an issue with a toilet and charge me $700 for 30 minutes of work, and I was terribly sour on all plumbers because of this outrageous price gouging. I now know, and will call Ben at Cal Rooter Plumbing to help me with all future plumbing issues, for he is fair, competent and a joy to work with. read more

Cal Rooter Plumbing - New water heater installed. - Plumbing Near Me

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Ben was on time and clean work and works weekends, than help on my commercial buildings.

Wow, this is THE plumber to call for availability, reliability, honesty and professionalism ~ I'm so glad I found Cal Rooter! I was happy with my past plumber but he wasn't available after 4pm or on weekends and I had a Friday night clog that I knew would only get worse. When I messaged Cal Rooter through Yelp Ben replied right away with a great quote that was NOT higher for weekend service! He was here the next day when he said he would be and was very friendly, knowledgeable and thorough. He even taught me how to troubleshoot future plumbing problems in my older home. Cal Rooter has a total of 53 FIVE STAR REVIEWS (scroll down and there are 19 more reviews not showing) and I understand why, this is my new go-to plumber! read more

I cannot express enough gratitude to Ben for the following reasons: 1) promptly responds 2) communicates any changes in arrival time (in my instance requested permission to come earlier than scheduled) 3) wears mask and shoe covers upon entering the property 4) polite and courteous (rare in today's world) 5) offers suggestions without pushing to generate a sale 6) lastly a good sense of humor. All in all Ben came to our house yesterday for a "routine" install. He was done before we knew it and all along took the time to explain and provide his expert opinion as to why things work or break. I highly recommend Ben and will continue to utilize his services. read more

My husband and I were very grateful and relieved that Ben could come to the rescue when our kitchen sink stopped up. Same-day service, professional, friendly, and fairly-priced. Happy customers here. read more

Ben was easygoing, pleasant and very professional, on time and did a great job, I definitely recommend him !!

Ben showed up to replace a failed gas valve. The part was under warranty and we coordinated so when we got the part from the distributor via mail, he could get our hot water going because 4 days of no hot water is not great. He drained the hot water heater, safely replaced the part and got us up and running. He was covid safe, friendly and professional. Very reasonably priced and I got many quotes. He was also very available with his schedule where other companies were not. Would highly recommend and use again if needed. read more

Ben always pulls through! Quick response time. Great communication. Picks up his mess. Follows county, and city Covid guidelines. Very professional and personable. He always comes prepared and leaves with a smile. If I could give 6 stars I would. read more

Always excellent service. We've had Ben into fix our plumbing more than once. He's knowledgeable, skilled, efficient, courteous, and friendly. He puts on shoe covers before he enters, and a mask if you want. Today he unblocked our kitchen drain. Afterwards, demonstrating that the drain was entirely clear. It was a fast and clean process. I have to say, we've more confidence in Ben than any other plumber. read more

Hes great,we Will recomend him to all are friend . He came on time did the work , we are Happy

Ben was a life saver. I had been without water for 3 days and had another company out to try and fix my outside faucet but they couldn't I had a friend recommend Ben saying he was an awesome plumber and they were right. read more

Ben was awesome. My husband called and described the issue this morning, Ben said we might be able to fix it ourselves, but if not to call back. We really appreciate that he didn't try to push the service up front. My husband tried but was unsuccessful, so he gave Ben a call back. He gave a quote over the phone, and was out a few hours later. He was very knowledgeable and fixed the problem quickly. The final charge was much cheaper than the original quote (which he could have easily charged us). We really appreciate his honesty and professionalism! read more

Ben was great to work with to get install a water and hook up a washer and dryer. He responded immediately and got the work done 2 days later. He's very easy to communicate with and works hard. I'd highly recommend Ben and would call him first. read more

Ben is great!! Needed some work done in my kitchen. Ben got back to me right away and quickly to gave me the estimate. Estimate was very fair. He really took his time to explain what needed to be done and possible ways to approach the repair. We set up a time to get the work done and Ben showed up on time. He worked in my schedule. Very efficient and honest. I would definitely recommend Cal Rooter. read more

As a Real Estate Professional, knowledge, dependability, superior ethical standards, and exceptional customer service, are some of my most important traits. It is comforting to know that Ben at Cal Rooter Plumbing shares these same philosophies and high standards. I first met Ben several years ago when I needed a qualified and licensed plumber to install a new water line for one of my clients. I called Ben, explained the issues and then requested he visit the residence so that he could provide me with a bid for the work. Ben drove to the job site the next morning and immediately provided me with a very competitive bid. Needless to say, I hired Ben to perform the work. Within a couple of days, Ben completed the work in a very professional manner and to my full satisfaction. Since that time, I have called on Ben several times to help me resolve a number of plumbing issues with many of my clients. Last year, Ben installed two (2) walk-in fiberglass tub/showers, including a set of grab bars, for each of these tub/showers. Ben again did not disappoint with his professionalism and attention to detail. Just a few days ago, I again called on Ben to help me with a problem with another plumbing issue. Ben came out the following morning and by the same afternoon, he completed the job to my full satisfaction. If you are a professional with high standards and impeccable customer service needs, you will appreciate the work and customer service Ben provides to his clients. Martin Orion Realty Group. read more

Ben Gaetos was amazing! He was able to come on Sunday morning in time when we are in desperate need of help with our water heater tank. His price was reasonable, and he did a superb job! We highly recommend him!!! read more

Our washing machine was overflowing due to a clogged outlet drain pipe. I called Cal Rooter Plumbling and Ben came right over. He snaked the drain pipe and made sure that it wouldn't overflow again, before he left. He's very friendly, thorough, and professional at what he does. GREAT JOB! THANKS BEN! read more

Our water heater went out on a Friday. We tried figuring out what the problems might be and waited until Saturday. Out of quite a few plumbers on the peninsula, Ben was the only one who answered and came to our rescue on Sunday. He quickly diagnosed the leak and made an appointment to come back to get it replaced the next day. He was efficient and friendly. We hope we don't have to call him anytime soon, but will if we need a reliable plumber. read more

Their response time was excellent, I called and left a message and within 30 minutes Ben returned the call. He said he would be over in an hour and he was. He checked out the problem and said he didn't have a tool that he needed to repair the problem and needed to go to the store to get it and would return shortly. To no avail did he return nor did he call to say he wasn't going to return. read more

Ben is the best, most efficient plumber I have ever met, very professional and fast. He honored his estimate. He is the man for your plumbing works and crisis! I'd recommend him because he passed my crisis-test with flying colors and 5 stars. Great job, Ben! read more

A pleasure doing business with them. I contacted them on Yelp and 2 hours later,problem solved.

I will recommend Ben for any plumbing jobs. His pricing is vey competitive, he is very transparent on options, and takes time to explain them. I needed a water softener installed. Everyone I called either gave very high price OR asked for service charge to come onsite for an estimate. Ben came over for free estimate, gave me 2 options and pricing. He also laid out the pros and cons of each. He did a great job, cleaned up very well and also improved one of the plumbing issue in our newly build home. read more

Super helpful! I went to my parents yesterday and noticed their water heater was leaking bad. I looked up the best in the area and within the day Ben came and replaced everything! Awesome Service! Genuinely recommend if you're blessed enough to be in their area of service! read more

Had a clogged main sewer line rendering all toilets, drains inoperable in my home. Got a very reasonable estimate from Ben as well as a quick reply. Was told a plumber would be at my house between 6:30-7:00 so made arrangements to have an adult home because I get home late. Despite having my phone number Ben sends me a message on yelp saying his guy is running behind. Never mentioned he wasn't showing at all or no mention of taking care of me in the morning. I called and left a message to find out if I needed to find someone else. No return call or no return reply from my yelp message. Totally unprofessional and irresponsible. If you're expecting good customer service you won't find it here. Have yet to determine their plumbing skills, hopefully they are at least good at that. Do yourself a favor and go to Santa Cruz Plumbing instead. read more

Ben has been my go to plumber for several projects. He is responsive, and honest. He has never tried to upsale me on anything I didn't need. Great efficient work every time. read more

Ben is very approachable and friendly. He returned our call in a timely manner and came to the house on time to give us an estimate on replacing our water heater. He explained everything he was going to do and suggested changing out an old gas line, which showed his attention to detail. He gave us an excellent price quote. We called him back to do the job and he was able to complete the job the same day . He left the area as clean as it was before he came. We are already considering calling him back for our next project. read more

Due to a major leak, we had to remodel our bathroom, and replaced it with a duel shower rather than shower and bath. Ben was fantastic in helping us get there with the plugin and setting up the fixtures. His workmanship is top notch, and we could not be any happier. My wife is very picky and he even met her standards, so i am very happy :-) I cannot say more than, if you need it done right, professionally, and to exact standards, Ben is the person to call. read more

After getting quotes from several of the larger plumbing companies in Monterey, we chose Ben and his family-owned company to replace our water heater. He gave us a quote that saved us hundreds of dollars over the other guys who were more interested in talking us out of our purchase from Home Depot and buying theirs, which had half the warranty and was several hundred dollars more. Ben showed up on time, performed the installation quickly and professionally and was helpful and courteous. I will gladly use CRP Plumbing in the future. read more

Ben the Plumber of Cal Rooter Plumbing has done excellent work on installing a Double Sink and Toilet in our Bathroom, as well as replacing a Shower Head and Faucet. He recently installed a Water Heater as well. :) He is efficient and personable to work with. I would highly recommend Cal Rooter Plumbing. read more

Ben was fantastic! Responded to my request for a quote promptly, and with a fair rate. He was able to come out within two days. Very nice man, superior customer service, and excellent quality work. Will definitely use again!!!!! read more

CRP is efficient, proficient, and cheapest rates in town.Ben came out on a Sunday during a holiday weekend and change my tank water heater quickly. Professionals and friendly. Highly recommend read more

Ben is honest, easy to work with and efficient. I highly recommend and will definitely call him again. Thank you Ben. :)