Great communication and work at a reasonable rate…read more Luis was particularly helpful in explaining clearly everything that needed doing and how he addressed the problems we were having. Would 100% recommend and use these folks again!

We had our sewer line back up into the basement and first floor tub and toilet. Big mess. Calle…read morethese people, man arrived about two hrs later around 5pm. Snaked line and cleaned up as well as possible. He arranged for his firm to send plumbers the next day to repair toilet and another referred to thoroughly clean the basement. $295 +$325 for plumbing jobs. $1600 for cleaning. Not cheap, but very well done. They are our first to call next time.

Absolutely my highest praise. Nathan was early to the appointment, sweet, caring. Took his time…read moreensuring everything was working well, replaced missing arts and he was very thorough in testing very thermostat in the house. I couldn't be happier.

Please take the estimate before stating work. They charge very expensive…read more after two month later, I got a bill away over charge. Be careful.

Didn't get a prompt response or anything that was supposed to be acknowledged for the call.read more

I don't usually write Yelp reviews, but when it comes to plumbing, some of us need to give credit…read morewhere it's due. I've used this company a couple of times, and they've always exceeded my expectations. I want to commend the office staff and the plumber who came to my home. They did an outstanding job with a quick response time. I'll definitely keep their number handy for any future plumbing issues.

UPDATE (1/4/2017): Shelly of Reliable Plumbing reached out to me and we had a discussion about my…read moreexpectations, the services and warranties that come with the $2800 water heater. The water heater comes with 10 years' maintenance and warranty. So the annual fee I was paying for flush/service is now included. Great! That saves me about $125/year. I believe this is transferable to the new owner (that's what our Reliable technician explained to me but I'll have to check my warranty papers and will update this review once I do). Shelly further explained that the technician sincerely believed I would have hot water for the night and they are truly sorry for the inconvenience. I'm a reasonable person and understand that we can't always control outcomes and it would seem in this case, the technician made a fair assessment but unfortunately the end result was unexpected (and inconvenient for me). In the end, I have a fabulous new water heater with an exceptional warranty (fingers crossed) and I've decided to keep with Reliable Plumbing & Heating so they'll be back later this year for our annual water heater & furnace check up/service. All's well that ends well. Thank you to Shelly and the good folks at Reliable for reaching out to me and making things right. Appreciatively! ORIGINAL post (12/7/2016): The 50 gallon water heater replacement cost $2769. Sure it came with a 10-year warranty, but for the cost I could've bought two! My appointment was rescheduled twice, and "Reliable" showed up on day 3. The rescheduling caused me to re-arrange my work schedule three times to allow for that 2 to 4 hour window required. The appointment required a return visit. I was left without hot water for the night and without warning. Bird bath for me and couldn't wash my hair. Washed my face in cold water. Terrible. Ultimately got a new water heater but with much inconvenience and cost. Expected better from Reliable. I received their thank you card. Apparently whoever completes those cards has no idea about the actual customer experience. There was no apology or awareness of my dissatisfaction, though I called twice to express both items. Hope next year's plumber (may use different company) will do better. I've used Reliable for over 4 years. What a shame this last experience was so deeply disappointing.

Plumber showed up and first comment was is there a better way to get to the waste line as I may end…read moreup doing damage to your landscape. My response was I have had several companies out prior performing the same service and this has never been a problem. There is only one way into the corner. I went back inside and he continued to contact his office, was told over the phone that they are required to tell this to customers before work is performed? Never has any other plumbing Company ever said this or required this before snaking a drain. The service tech actually had to call the prior plumber servicing our home to get advise since that individual had done work in same area prior. (Also was never told of Potential damage by that technician) Came back from appointment to a Broken Landscape Light post, just left laying in the ground broken at the post below grade. Someone had to try very hard to break this and not to mention no use care lugging their equipment around sensitive materials. Really? This is the Best service this company can do? This is the bottom of the barrel Plumbing Company on the central coast. Having someone work for your company with this terrible attitude is first a reflection of the quality of service they provide. Having to verbally accept potential damage to our property over the phone is the second. They don't Care as their business comes automatically from Insurance companies that sub out the service so they get automatic business no matter what type of care they use in your yard during a service request.

Chase came to ur business listened to our requests and he was fast to a valuable solution that my…read morehusband and I had not thought of. He said he had that part on his truck and performed the service. He's very talented and his solution worked. 5stars for thinking fast and taking care of us in a timely manner.

When you have a water leak and you can't find it, you want someone responsive, empathetic, and…read moreproficient. My Flume kicked up an alert that I had a water leak, and sadly after much personal elimination, I realized it was between the house and the water meter. For most people, this would be a blessing, but for us, it meant around 300 ft of mains pipe that turned out was buried under the drive. I found the leak detection specialists who spent a few sessions narrowing down the root cause by eliminating all alternatives, and then set about pinpointing. Once done, they tapped Chase on the shoulder and he came up to sketch out the steps we needed to take. Shore up the anomalies at the meter then excavate the pipe, fix and backfill. I think we saw 2 or three of his crews and tbh they were all really nice people... My only frustration is my retro game tee was correctly spotted and in a weak moment I stupidly said I'd get chase one if he gets me sorted :-) .. Well he did and it arrives in a few days so I'll be texting you Chase ! I think we were in the top 2% on a scale of difficulty finding the leak as it was a small leak .22Gal/min, well buried and under Asphalt. Its not a quick thing to fix as we were technically without running water to the house for around 2 weeks ( I cannot articulate how painfully stressful it was or how little fun it was to manually turn on and off the mains to fill the toilets and sinks for the day ahead as a military maneuver with my wife and I). I hate spending money but with he level of professionalism from both the Leak detection crew and Clifton it eased my wallet pain and they just delivered at a level that reassured us we were in the right hands ! I dont think Clifton come cheap but they deliver and I have a goto plumber now !... thank you ...

Called the day after 90 plus degrees heat wave on a Thursday at 4:30…read moreWasn't expecting any appointments till next week. They said we will call back to schedule an appointment . Within :40 minutes, the technician found the blown compositor. Replacement parts were on hand and the A/C was back in service. This service price was very reasonable .

Just replaced old furnace, A/C and air ducts. Ron and Team were outstanding!…read moreGot my quote set a date for work. Everything was finished in 3.5 days. The team was professional, punctual, clean and friendly. I would recommend Rianda Air to anyone. Thanks, Mark A Hollister CA

Used them multiple times and had great experience each time. Everything explained and discussed…read moreprior to work being done.

This small business has given us the best service in our plumbing needs in Del Rey Oaks. Always…read moreon-time, professional and reasonably priced for the services rendered!

The gentleman who flushed our water heater was very professional, patient, and great at what he…read moredoes. The service requested was done quickly and the cost was as expected.

Truly excellent service. Troy and Joseph were prompt, professional and informative…read more The issue was completely explained and thoughtful options discussed.