Update! The machines still suck. They lower the amount of time and charge more now. They clearly only exist as a company because of their corruption with hoa managers in the area. read more

Caleco - Typical. - Property Management Near Me

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Customer service is not available. It tells you in their voice prompt that messages are not checked daily. I went to the website per their telephone instructions and that experience wouldn't let me interface, because it said it couldn't verify I was human. I'm out two goes on the washing machine and now will have to take my chances at the local Laundromat. read more

Do not use this company if you're playing and put this company in your own property do not use them when the machines break down it takes weeks for them to come out avoid this company at all costs this company does not care about elderly people or low income read more

Caleco is the slum lord of laundry. There has been a machine down for over a month reported multiple times to their company. they have not came out to fix it or attempt any resolution. the standing water inside the machine smells like 5h!+ and the smell carries over and fills the whole room now. this is unacceptable business practice. More people need to come forward with reviews about this company. In addition this company hides behind not having a public presence online or a rate able location that shows on google maps. As far as value save yourself some money and hit the local laundry mat rates are the same and the machines are larger and more capable, and they stay ontop of the maintenance. Caleco should be ashamed of themselves. read more

This is a terrible company to have to do business with. On May 12, 2025 I deposited a five dollar bill in the calico clean card renewal machine. The machine accepted my five dollars but did not put the five dollars on my card that I was attempting to replenish in order to contact calico company there is no telephone number on the sign listed next to the replenishment machine so now one has to walk to a laundry room to get the number in my case it's trying to get my wheelchair to another floor to a laundry room to get the telephone number for calico.. When do you call the calico number you get a recording that ask you to leave a whole bunch of pertinent information regarding your issue and they tell you that leaving in writing an email will expedite your call. Don't believe it you will not hear back from anybody you will lose your five dollars And the facility that you live in says they can't help you. Although I'm in my 80s I'm thinking of setting up this type of business because you can collect money not have to contact anybody back and life is good I do not recommend this company. I do not recommend doing business with them and obviously they are not interested in customer service or they would put their telephone number on the sign by their machines. Regina Lavin read more

Terrible service. when money is lost you do not get it refunded,I lost 2 $20 dollar bills in January and still have not received it. It is not very good business if this is how the customers are treated. Or maybe we are being scammed too. read more

This is the worst laundry Company I have ever dealt with. Machines are broken for months before a technician comes out. They leave their notice on the machine that it has been fixed and you put your card in only to find out that it doesn't work. The only thing on these machines that always works is the payment slot on the machine. That will always take your money without any issues. If you are a landlord reading these reviews don't use their services. Your tenants will NOT be happy with you. I can't believe that a Company ran so poorly can still be in business. They are the worst ever. read more

Horrible service!!! One of the dryers was faulty due to poor maintenance and ruined a load of my clothes. I reached out to the company asking for compensation. They asked for a ton of information and then they just stopped answering any of my texts or emails. read more

Caleco - An example of the ruined load of laundry - Property Management Near Me

There are multiple washers and dryers broken down at the Rolling Hills Apartment Pottstown Pa Location they damage your clothing or you have to wash multiple times because the machines aren't kept nice. Most of the dryers are broken and either they put holes in your clothes or they are left wet due to the dryer not getting hot. Check the washers and dryers more because they are always broken down and that wastes so much money and time that we never get back please send technicians out to fix the washers and dryers read more

dryer has been out of service for 7-8 months now. request service every week. in that time frame I think they have been out 3 times leaving a card saying 1. waiting on parts. 2. ‍ (specifically it said "someone is looking into this...) and 3. machine works now! spoiler alert... it does Not. read more

I've been waiting for my refund for a week or more. If the tables were turned I would have to face penalties.

DO NOT! DO NOT EVER INSTALL THEIR MACHINES. People are MOVING OUT from the building bc they never fucking fix the machines. ALL THE MACHINES IN OUR BUILDING ARE BROKEN. They have never been fixed for OVER FOUR MONTHS. They ignore machine service requests. I sent out over seven requests got a response only freaking once Jesus!! Couple of other tenants I know have also submitted a never responded service requests. They are SCAMS read more

Fast and Effective Resolution - Very Satisfied. I changed my email address so was unable to log into my CALECO app because I forgot my password and the former email address was linked to my phone number, so I could not receive password reset through SMS. I emailed CALECO and received a response from a CALECO representative the following day with a link to reset my password. read more

This company is the worst I live in a condominium building and the dryers don't work ! It has been going on for months . They say they are fixed then the same thing happens. I would not recommend this company at all. Extremely frustrating when you think your wash is dried only to find out it isn't! Quarters or app the dryers don't work! I like to see them have this in their home!! read more

Caleco is a company that provides management of commercial laundry rooms, such as for apartment complexes. I've lived in a lot of different apartment complexes. I currently live in one where Caleco manages their laundry room. I was very impressed with how this company handled a complaint I reported. For reference, I live in an apartment complex where there are a lot of college students, and some of them can be a bit hard on the machines, so I think Caleco is working with a difficult situation here. I and several other residents had been having trouble with the dryers not adequately drying our clothes. After one time when the dryers didn't dry my clothes much at all, I was frustrated and both emailed and called the maintenance number listed. I was pleasantly surprised when I not only promptly received a refund check in the mail, for the cost of two loads of laundry, but I found that the driers had been fixed within a few days. Whatever problem had been causing the inadequate drying had been addressed, and the next load I ran in the dryer worked beautifully. This contrasts a lot with how a complaint was handled with a previous laundry room management company, which I won't name. I would recommend this company for managing laundry rooms. Based on my experience, I think they would be better at keeping tenants happy than other companies that provide a similar service, that I've had experience with. read more

hello, I need service at the Hudson Park Tower Apts in York, Pa. 401 Ridge Ave. 4th floor laundry room. 2 dryers out of service. one in the middle has no heat, the other next to it, has wires hanging out and also no heat, ppl are losing money, I put notes on them both, I dont know where to put a request, so sorry I put it here. Please come and fix these. My name is Debee, and I did tell Mike in the office. read more

Caleco has a contract with my Apartments in managing and maintaining their laundry facilities. For the past two years I lost a lot of money to their poorly maintained laundry machines. Their machines are outdated and poorly maintained machines that continuously keep breaking down. To make matters even worse you don't know they're broken until you have already placed your money into them, but by that time your money is lost and now I have to go to the laundromat. I don't want to allow this gross negligence and poor business conduct to continue. It's happening here I wonder how many others it's happening too. read more

Smh it takes 4 to 5 weeks for refund and the company it self need to up grade. It should be a way they can just put the money back on the wash card they give to you for the stupid machines and third u can only load money on the card from their machine and it's only one in the community and fourth if it's no more than 5 dollars u can't load the card with your money so now I have to wait again because that was my last bit of money to wash my kids‍‍ clothes and i want get the money back no time soon when they need clean clothes like now seem like a rip off I wish a laundry city was near by. This will be my last time using this company washer. The washers are always always broke and they take 4 days to repair read more

As a landlord, customer service is unresponsive. I've called (spoke with someone in person and left messages) and emailed. My requests, questions have gone unanswered. Poor service. read more

I also live in apartment where Caleco is there washer and dryers. You do not manage or repair what has been broken, The dryer do not dry on high after 60 minuted, they are still wet and takes another 2$ go another cycle. The washers say they are commercial , and they are not. They can not even handle two small throws without going off balance and not wringing them out properly. Not a fan of their equipment, or their customer service. read more

This company does not communicate with their customers. I had to contact them twice just to find out that their key doesn't work. You would expect that a reputable business would let their customers know ASAP that they could not get access. Instead their laziness means that It takes them forever to repair machine, if it ever happens read more

This company is a disgrace. The machines never work. They destroy your clothes when they do work. I have wasted over $100 in 6 months at my apartment complex because every time I use a washer or a dryer they don't work. The customer service is border line illegal the way they treat and speak to you. They sent a "technician" to my apartment to check a sweatshirt that is now stained from one of their machines. He agreed that the machine ruined my sweatshirt and the customer service said that it was my fault still. Honestly the worst company I have ever dealt with. I can't put in to words how disgusted I am by them. read more

This company should go out of business. There washers and dryers are all remanufactured and do not work or clean the clothes as they should. We all waist money when the washers do not clean the clothes forcing us to wash the clothes more than once. When we call the company to try and get any reimbursement the company denies us of any. Our dryer here under dries an over dries to the point where we took out our clothes and found a hole in some as others seem burnt. I have called the company and they just get smart with me trying to put the blame on us all at the apartment. Other times it's "I don't understand we sent you a $3 check in January and now you want another in July we can't sent you too as we refunded you already". If you get lucky where they help once they don't want to help a second time. They will also not refund you the full amount lost. As for the damaged clothes Caleco didn't want to hear it and have hung up on me. I know some people here who loss $50 or better in a year time washing clothes over again because there crap acts up. Caleco will keep putting the blame on the people who use there equipment. read more