I had one of the dregs of society smash my car windows out, and I needed them to be fixed ASAP so I…read morecould continue on with my normal life. The folks at Bay City auto glass gave me a quote that didn't change and they came out the same day and fixed the two windows right in my driveway. I appreciate their quick response time and the quality of the work seems absolutely fine. I would recommend them and would use them again, but hopefully I'll never have to.

My right rear passenger window was smashed in on a Friday night in Downtown Oakland. I called…read moreCarlos the next morning and he was able to show up within an hour, replace the window and vacuum all the glass in under 40min for a very reasonable price. I highly recommend Bay City Auto Glass.

When our car was broken into late Saturday evening, I reached to out to Chai's Mobile Auto Glass at…read more12:20am with questions that I had regarding their services, as well as requested a quote for window repairs. Being that it was a holiday weekend I figured I wouldn't hear back until sometime Monday or Tuesday morning. To my surprise, within about 15 minutes of my request, I received a reply. As I have never used their services in the past, I had several questions that I needed answered before deciding to move forward with any repairs. I have to say that Chai was very responsive from beginning to end (even at this late hour on a Saturday night) and answered all of my questions within minutes of me sending over my text messages. I think our last conversation ended at 1:50am and at that point all questions I had were answered. Now that's what I call awesome customer service!! During our conversation, Chai informed me that the soonest he could complete repairs would be Monday morning (which again was a holiday), and would confirm part availability with me first thing in the morning. Come Monday when I woke up, I was pleasantly surprised to see a message from him at 8am as promised saying that everything was good to go, that he would provide mobile services and come to my house to complete the window repair on my vehicle at 11am at no extra charge. Chai arrived to my house with his son and they completed the repairs within about 45minutes. I would definitely recommend their services to anyone looking for a great team to get the job done in an expeditious and professional manner. Thank you for your superior customer service and a job well done. You've earned yet another very happy and satisfied customer!

I have had a crack in my windshield for a year or two and felt it was time to get it replaced since…read morewinter is coming. I asked for estimates from several places and Chai's had the lowest price with very good reviews. They responded quickly as did a few others, but I decided to go with Chai's. They needed the vin#, model, etc. to see if they had the windshield in stock and they did so we arranged a time and they said they could come out and replace the windshield. They came on time and it took about an hour and a half and they were done. It's been about a month and I haven't had an issue. It's a husband and wife team, I think. Very satisfied and am recommending them.

My driver window started rolling.down on its own and I just dealt with for a few weeks thinking it…read morewas gonna cost me an arm and a leg. One day I drove past Duran's Auto glass and decided to get a quote. Everyone was so helpful and friendly. They told me the master switch had to be replaced and it would cost $110 total! I was in shock. I quickly paid my $20 deposit and waited for them to order the part. Service was fast and amazing. I highly recommend!!!!

After someone broke into my car, the front passenger window was shattered. Their service took a day…read moreand was affordable. Highly recommended.

They are an excellent specialist! My car was a little challenging job, but my tech, Mauricio, did a…read moregreat job. Thank you for your service! I strongly recommend this team to the Bay Area!

What drew me in were the great reviews and convenient mobile service. I received a quick quote and…read moredecided to move forward with my windshield replacement. A technician came during my scheduled time and replaced it. However, a few days later, I noticed a crack and contacted customer service, who responded promptly. I was able to schedule an inspection, which led to a free replacement. I appreciated the company's integrity in covering the replacement and the supervisor's attention to detail, even offering new wipers at a small cost.

Very Kind and Helpful…read more Genuine and Professional Came in with broken back slider on m Tacoma - Very fair price and quick turn around

Had to get a windshield replacement. Owner was the one who picked up my call and answered all my…read morequestions happily. Special OEM part was needed for my convertible and they handled it all, getting part from local Mazda dealer and still finished job in less than 3 hours. Drove home and so far so good!

Had a windshield replaced here at an affordable price. Somehow there was water leaking in from…read moresomewhere along the windshield. Also, the inside doorway panel was not installed back appropriately. This leak was causing my car electrical problems because water was getting under the dashboard and getting the fuses and cables. I called the business and a nice lady was understanding and set up an appointment for me to bring in the car to get it checked out. I show up early in the morning and the guy right off the bat was defensive, but agreed to check my windshield since it had been less than a year since the windshield was replaced. This guy took a hose and started spraying the windshield, but didn't install the door seal correctly so a lot of water made its way inside the car. At this point I'm not able to tell where the windshield is leaking because there's water inside everywhere. I leave this place and call a mobile window repair the next day and they're able to find the leak within 5 minutes by just using a water bottle and going around the perimeter of the windshield. Finally the leak was found and repaired within 30 minutes. The price of All Glass is good, but the integrity of the guy running this place unfortunately isn't.

Mr Long and Crew did an excellent and timely job when windows were vandalized at our church. He…read morewas very knowledgeable and talented in his craft. Custom Arc Windows were replaced within the week and ready for Sunday Service. All Glass in Richmond is highly recommended!

Amazing work was done by Noe. Came to my residence and fixed my cracked windshield. Work that was…read moredone was far beyond amazing. The windshield looks great!!! Would highly recommend this business to anyone with windshield issues. Amazing prices as well.

After an unfortunate incident, I needed to replace a broken passenger-side window immediately. I…read morerequested a quote through Velocity's website and received one via email within two hours. I called their office to confirm the quote, which was half of what Safelite offered. We scheduled a same day appointment and Carlos texted me 30 minutes prior to his arrival. When Carlos arrived, he was friendly, courteous and ultimately did a great job installing the new window. I'm extremely happy with the outcome with Velocity Auto Glass, who fixed my issue on the same day of my incident. Kudos to Carlos and his professional demeanor, and superlative work!

I recently had my Model Y windshield replaced at Glasstek, and the experience was outstanding from…read morestart to finish. My friend Kevin noticed the crack on my windshield had been there for a while and took the initiative to research shops around the Bay Area. He found Glasstek, scheduled the appointment, and I dropped off my car on Monday, which was a holiday. Mo was there when I arrived around 11:30 AM. He is genuinely one of the nicest and most respectful people I've met. We chatted for a bit, and interestingly, I realized that about 14 years ago, I had my Camry windshield replaced at this same shop while waiting for my wife to pick me up. That level of consistency and longevity says a lot. I let Mo know I needed to head to San Jose and would be back around 5 PM to pick up the car. He was very understanding and accommodating. When I returned, the car looked like new again. The installation was flawless, and the quality of work exceeded my expectations. On top of that, the price was amazing, significantly better than every other place I checked, without compromising quality. Customer service like this is rare these days. Professional, honest, and truly caring. I'm very impressed and highly recommend Glasstek to anyone needing windshield replacement.

Do not let the 5-star rating fool you--there is some serious dirty laundry hidden behind those…read morereviews. My wife and I chose Mo at GlassTek based on his positive feedback, but our experience was a complete nightmare of hidden fees, wrong products, and sketchy business practices. 1. The Bait-and-Switch Pricing: We originally agreed on a quote for 15% tint on the two front windows. Upon arrival, Mo suddenly tacked on an extra $100 for the two small quarter windows connected to the front doors, claiming they were "hard to get to." Total cost would be $270 + Tax for the windows. We agreed and scheduled. 2. Wrong Product Installs & Gaslighting: We explicitly confirmed 15% tint via Yelp chat, verbally at booking, and again at drop-off. Despite Mo even warning us that 15% was dark enough to attract cops, we returned to find he had installed 50% tint instead. He feigned confusion despite multiple confirmations. He apologized and told us to bring the car back the following morning to fix his mistake. 3. The Jet Black Middleman Markup: When my wife returned the next morning, Mo wasn't even at the shop yet. When he arrived, my wife witnessed him driving our car over to the Jet Black Tint shop on Clement Ave. She walked over and met with Mo and a manager named Marvin. Marvin openly admitted to her that the tint Mo had previously installed on our car was "crap" and that Jet Black would replace it with "Quantum Ceramic". Mo also explained that they work out of their shop because they have "more space" there, wish was weird considering GlassTek had no cars and had their big garage empty. While she was there, I called Jet Black's central booking line (888-385-1504) and spoke with Jake. Jake informed me that Jet Black's direct price for all 4 windows in Ceramic at 15% is only $220. Mo was upcharging us significantly just to act as an unhelpful middleman and outsource the work to a shop I have happily used for my past vehicles. 4. Lack of Product Knowledge: When pressed on what brand of film he was actually selling us, Mo couldn't give a straight answer. He just kept repeating "it's Nano Ceramic." Nano Ceramic is a technology type, not a brand. I do not like being fooled or ripped off by business owners who hide what products they are actually putting on my vehicle. We immediately pulled our car, demanded they remove the incorrect 50% tint, and took our business to a reputable shop in San Lorenzo that charged a fairer price for verified Nano Ceramic film. Save your time, your money, and your sanity. Skip GlassTek entirely--this operation is far from up to par.