I was surprised that there were only a few reviews on Yelp for the impeccable service Jake provided…read morewith my recent windshield replacement. Then I found them tucked down at the bottom, hidden by Yelp. Who knows why. However, they were all 5 star and I would give 100 stars if I could Prompt, knowledgeable, great communication, excellent work, and stands by his work! He helped me navigate my insurance company who likes to promote big businesses only. I am glad I went with a smaller company and extremely satisfied with his work. HE DID NOT ASK ME TO WRITE THIS REVIEW. Making with my own free will. 100 Stars ******************************************************************************************************************

I called this place yesterday to get a quote for a new windshield. I left a voicemail, never going…read moreto call back. If I can't trust someone to return my call to provide me a service, then I definitely can't trust the service provided.

Discovered small chip in windshield and contacted Ackermans to repair. Troy responded very quickly…read morewith quote and then scheduled repair appointment within 24hrs. The repair was done professionally and thoroughly. I can barely see the original spot where the chip was. I will call on Troy if I ever need window work done, and also recommend him to others needing help with car windows/windshield.

Yelp will probably pull this review, because they've been stalking my account lately because of…read morewhat they call questionable content, but what more do you expect from San Francisco. I didn't actually get any work done here, but I am impressed at the fact that I called and texted this business, and they responded, and also passed my information on to another glass company because they cannot perform the work that was requested on my behalf. Any business that runs with this sort of integrity, in my experience, has always had high quality work performance.

Great service. I had them do a repair on my windshield. The tech reviews the crack and repaired…read moreit. Great waiting area and front office support.

OEM Glass Promised, Third-Party Offered Last Minute - Major Inconvenience!…read more Scheduled windshield replacement for OEM glass on my luxury vehicle for today (May 17th) at the Raleigh location (3070 Business Park Dr Ste 114) was suddenly changed today. Was told the OEM glass didn't arrive last minute yesterday evening and was offered a third-party alternative instead. This is unacceptable! I specifically chose Safelite for OEM glass due to concerns about compatibility with my smart electronic vehicle technology and potential warranty issues. The last-minute notification is causing significant inconvenience, forcing me to miss work and lose income because I can't drive with a cracked windshield. Safelite failed to have the correct part as scheduled and informed me at the last minute. This is unprofessional and causing me considerable stress. Resolution Demanded: Install the third-party windshield tomorrow at NO COST. Provide a GUARANTEED appointment for PROMPT OEM replacement at NO ADDITIONAL COST due to Safelite's error. If this isn't resolved immediately, I will be filing a complaint with the BBB and beyond that. Current experience: Highly dissatisfied and inconvenienced.

My husband called to get an estimate for the main windshield, the front driver side and passenger…read moreside windows. Glassnique offered a deal on all three windows I couldn't pass up on. Glassnique is professional, prompt and came out to my car to take care of everything. I highly recommend using this service and would higher Glassnique again!

So I checked around for ratings both on yelp.com and Google, and Safelite which is promoted a lot…read morehas only three stars. So I checked this company out who is self-owned and a great price and they came where I was to replace the windshield took him 30 minutes and they were fantastic.

Used them today to have a cracked windshield repaired. It only took about a half hour and when they…read morewere done I could barely see the area they repaired. I highly recommend these guys. Very affordable!

I made a deposit and retained McConnell to replace my windshield, and separately arranged to have…read moreanother business replace the tint. It would take about 1/2 day to get it all done. I had to take time off work. McConnell knew this. McConnell cancelled my appointment and gave me no effective advance notice; they let me know when I walked in the door for the appointment. It's 30 miles round-trip to their business. They have almost no customer wait area. There were thunderstorms in the area but when I arrived McConnell was open, customers going in and out of their business. The tint business next door and other area businesses, all open. Weather cleared up nicely as I drove home. I attempted to reschedule the install, but after a series of emails, it became clear McConnell was not trying to accommodate reschedule. They implied they might not refund my deposit. Finally, I quit playing their games and cancelled. They wasted my time and I lost a $20 tint deposit because of them. At least in this instance, they act like customer service, they could care less.

After a few days of price comparisons I decided to go with auto glass now. I'm unfortunate enough…read moreto only have to replace a windshield twice in both times. I used these guys. They are fast and efficient. Communication is excellent. they do a good job.

Zero stars My windshield broke for the first time ever in…read more2025 I came here to have it repaired because it was the best price around. I mad the mistake of coming back here for a second time again in 2025 . My windshield is broken once again and it is clearly due to a defect or bad installation. Do not go here unless you plan on coming back in a couple months. Pay the extra the first time!