My insurance company had my car towed here after I was in an accident. Although it was deemed a total loss, the staff were really nice and helpful. Aaron even called my insurance company on my behalf to request that they reach out to me. Thank you for your kindness. read more

They are "Volvo certified", but when the spoiler they replaced on our XC90 broke due an improper installation, they played email tag for weeks and refused to honor any warranty. Terrible customer service and poor quality work. Volvo should decertify them. read more

Caliber Collision - Body Shops Near Me - Brookfield, Wisconsin

See all

Kept my car two months waiting on a part. The they told me they were able to fix the part and I didn't need it. When I got the car my media center would not turn on. It worked when I dropped it off. They told told me it was a pre existing code. I need to prove it was caused by the accident. They were very rude and basically told me to get lost. read more

great people, great location! Awesome work! Great team work! Keep it up! thank you for it all! read more

Nothing good to say about Caliber. I only contacted them because Caliber was a "preferred" body shop by my insurance carrier Basically they had no time to give me an estimate, even though my car was undrivable due to an 8 point buck that decided to meet me on the interstate. The "lady" that schedules said the soonest they could get me in for an estimate was 2 weeks in the future, and the work probably in 3 months. Made it sound like she was doing me a favor. Maybe they have their shop filled with Lambo's and Ferrari's, who knows. Cannot comment on the quality of their actual bodywork, various degrees of satisfaction/dissatisfaction based on other reviews. Customer service rep would do better working at a monopolistic business where no tact or panache is required. That's OK, I received 3 other estimates, all comparable. On all 3 I walked in and waited 15 -30 minutes. Friendly customer oriented service from all 3. Caliber none of that. My insurance company should reevaluate their preferred status, the stink rubs off on them. I will let them know. Tonight I will dine on venison steaks once again. Sausage should be ready in a couple weeks. Minnesota deer taste the same. C'est la vie read more

Prompt, professional & honest .. the actual price came in much less than the estimate .. wow. Did I say Honest ?

I had some passenger side and rim damage to my Nissan Altima, which required removing dents and scratches, a paint job, and a new tire rim. I just received my car back, and the service was impeccable. My car looks like new. They also thoroughly cleaned the inside of my vehicle and left it smelling fantastic. All the staff members were friendly and helpful. I highly recommend Caliber Collision in Brookfield if you need your car repaired. read more

waste of time. they couldn't be bothered to give an estimate. you need to pick them to do your repair before they will even look at your vehicle. then maybe you will be one the lucky few to get your vehicle looked at in the next couple of months. read more

Everything was great and the body work on my Mazda was perfect. My car also runs so much better. The customer service was professional during Covid-19. Thanks to the team at Caliber for taking great care of my car!! read more

I replaced the front bumper cover and the grill at Caliber Collision of Brookfield. It took 3 weeks. They assembled it with 3/8 inch uneven gaps between the hood, the grill and the cover. Their explanation: "It was this way when you brought it in". Suggested that I leave it for one more day and they'll see what they can do. The next day the gap is still here but they also dented the fender. "It was this way when you brought it in" read more

I had a small dent in the passenger door. The estimate of the work was honored with no surprise increase, and the job was completed professionally and within a reasonable time. They also coordinated the acquisition of a rental car at a reasonable rate. The only thing I would have done differently, would have been to schedule the repair work after the Christmas/New Year's holidays. My insurance company didn't pay my rental car costs; and I had the rental car for 5 days due to Caliber Collision having normal work days off due to Christmas and New Year days plus the weekend between them. read more

My car had rear end damage I took my car to Caliber collision located on Sunnyslope road. The service was excellent they kept me informed every step of the way during the repair process and delivered on the estimated time of completion I was very impressed by the work done read more

Caliber Collision truly went the extra mile to help me with my car repair. Over the winter I had apparently driven over a large rock or piece of ice hidden under snow in the road and damaged a rocker panel and a ground effects panel attached to it on my 2012 Fiat 500 Abarth. While my little car is 9 years old, it only has 38,000 original miles and is my toy. I love it. Nick called me with a full repair estimate but the amount was something I could not afford. However, he went out of his way to offer what I feel was a safe solution that I could afford and it turned out much better than than I would have expected. Thank you to Nick and thank you to Caliber Collision. I highly recommend them. read more