I would recommend this place to anyone who needs collision repair. Sheila is amazing!! She was the…read morefourth person to look at my car and the first one who told me I should not be driving it. Once I got approval to move forward with the repairs, I dropped my car off the next day, and picked it up the following week. The car looked great! The total was a bit more than the estimate, but Sheila was upfront during the estimate process and let me know there would be things that she couldn't see that would need repair and add cost. But it was not an unreasonable amount of additional costs that they were trying to tack on. Just whatever was necessary. The prices are reasonable and comparable to other collision shops, and the customer service I received was exceptional!! I felt comfortable working with them and was not hesitant to call or ask questions. The communication was great and I would absolutely return!

I had a dent/paint chipped on my back bumper of my BMW. They were referred to me by a friend who's…read moretaken various cars there for repair. The price was very fair, they did an excellent job and did a few things above and beyond the quoted price. They also pointed out, unbeknownst to me, that the same bumper had been repaired before and done poorly. My bumper looks so much better than it did and I would highly recommend them!

This place is great! I went to Goff's to get my back bumper repaired after someone rear-ended me…read more The mechanics were friendly and helpful from the get go, and they spoke to me in layman's terms. It was clear they weren't trying to nickel-and-dime me. They simply looked at the damaged area, assessed the damage, and walked me through the reasonable estimate. Arranging a rental car was super easy, and they finished my car ahead of schedule. The best part is that they went above and beyond my expectations - they actually painted over a part on my bumper that was scratched, even though it hadn't been caused by the accident and it wasn't in the estimate, and they did it free of charge! They hand waxed, vacuumed, and washed my car before returning it. It looks better than ever, and I couldn't be happier about my transaction with them. I'd recommend them to anyone!

2011 Grand Caravan: From their website I scheduled a date and time to bring my vehicle in for an…read moreestimate and everything went as smooth and silk! When I arrived everyone was very friendly, they went over all the details with what needed to be done to my van. Their estimate was even a little less than the other auto-body quotes I received. The office atmosphere felt pleasant and relaxing (Very clean and friendly)! They did a fantastic job of repairing my van and actually finished the repair sooner than expected. I really liked how well my van was cleaned and polished when I picked it up. It had been completely vacuumed, the interior was wiped down. The outside of the van was washed and polished (even the rims were clean), it looked new again. Phenomenal customer service from start to finish! I would recommend Goff's in Germantown to anyone and everyone that needs body repair, detailing and much more! Thank you Goff's for a job well done, you have earned a new customer for life!

If you need body work on your vehicle, I highly recommend Ernst Auto Body on Appleton Avenue in…read moreGermantown. He does quality work at a very reasonable price. He has lower prices than the large repair shops that have higher overhead. He is honest and you won' be disappointed. Make sure to check him out if you need any repair, minor or major.

Fantastic front staff, very friendly and well organized with information…read more I recently had work done with them after a crash and they did great work. Can't even tell the car was in an accident. Pick up and drop off went seamless. I am very happy with them and heard about them through recommendations.

Last year my car was rear-ended. My first instinct was to take it to Caliber Collision in…read moreGermantown because I had a good previous experience with Goff's Auto Body and Caliber bought them out, but the estimated repair time from Caliber was longer than I hoped for so I looked elsewhere. 1Collision County Line had excellent reviews on Google and claimed they could get the repairs done faster, so I gave them a shot. The friendly customer service and the fact that my car eventually got repaired correctly are the reasons this isn't a one star review. At this point I don't remember the exact number of times I had to take my car back to them because something wasn't installed correctly, but I know for a fact it was at least three times, which made the total repair time longer than what Caliber had quoted me at. In one instance they installed the rear windshield wiper incorrectly, so instead of wiping up onto the glass it was wiping down onto the spoiler and scratching both the glass and the spoiler. After they replaced the scratched windshield, they didn't seal it properly so I had water leaking into my hatchback's trunk area. Finally, one of the rear parking sensors came loose and my car's proximity alarm was freaking out because it constantly thought I was going to hit something. It got to the point that I considered taking my car elsewhere when something new would pop up because I couldn't trust it would be fixed correctly, even though it was all covered by the insurance claim 1Collision had open and I probably would have been charged out of my own pocket elsewhere. As I said, my car eventually got repaired correctly, but I won't be using their services in the future unless I have no other choice.

I was recently rear ended on my way to work. To my dismay, my car had a hole punched into the…read morebumper from the frame of the vehicle that hit me - so very disruptive to the German styling of my Passat. Ultimately a new bumper was needed, paint work performed and a few dents needed to be pulled out. I had no idea what to do for repairs and looked around for a well reviewed shop to take on this relatively small job. I found Gerber on Yelp and I have to say, I am phenomenally happy with my experience. Submitting a quote online was super quick and easy. I received a response in a few hours. Later, I submitted a claim through the responsible party's insurance. I was interested that the shop performed their own paint work and was skeptical that they could match my car's unique red metal flake finish. The technician assured me that they do their best but let me know it may be a slightly different shade in certain lighting conditions. I was definitely a bit worried, but it turns out that they did an excellent job. I got a call about a week later that my vehicle was ready for pickup. I was so happy with the results of my repair! The bumper matches the rest of the car perfectly and the workmanship is second to none. I couldn't be more pleased. What's more - they matched their quote within about $50. You just can't beat that. Gerber turned out to be an excellent choice. I kind of wish I got rear ended harder so they could have done more work on the car (I'll be careful what I wish for).

Prestige Auto Works-PAW on Douglas in Milwaukee is a genuinely superb place to take your car for…read morebody repairs, paint and detailing. After 181,000 miles, my 2014 Tesla Model S suffered damage to her hood and bumper. Having taken my cars to PAW for nearly two decades with incredibly excellent results, I had no hesitancy about trusting their award-winning abilities. My insurer (State Farm) immediately approved them, PAW saw me with no delay, and all I needed to do was drop my car off and pay the deductible when picking my Baby up after repairs were timely completed. The friendly and courteous staff made the entire experience stress-free and, as usual, their work was exceptional. I should mention I had PAW detail my S while the repairs were being done. My girlfriend was astounded with the result, telling me the car looked as if it were "two days old!" Please consider them the next time collision, paint or detailing work is needed!

I've never experienced such quality care at an auto shop. This will be the place I bring all of my…read morecars to from here on out. I felt listened to, and anything I didn't understand was explained. I didn't feel like any question was stupid. And most importantly, I felt like the safety of my family was their primary concern. Going in I was scared that the cost of repairs would be more than the car was worth, but they took all of my concerns into consideration and I really feel like they worked with me the best they could. If I could give them 100 stars I would.

Great people, service, and work! (10/10) I will be…read morerecommending Merton to people in need of auto body repair.

I highly recommend Heinz & Sons 57 Autobody. The Work done on my car was done properly for a very…read morefair price! I would go there again!

These guys are literally the best! They don't try and pull anything over on you. They keep you…read moreupdated on any of the repairs that may need to be altered. And they will find the cheapest way to get everything done properly. They have saved me thousands and thousands of dollars. I will be recommending them always. Thanks for everything you guys!

Great price & turnaround time! Beautiful work! I am very pleased! I was quoted much higher…read moreelsewhere and would have had to wait a month. Pleasantly surprised that you can't even tell the bumper was repaired on my Audi, and saved money by not replacing the entire bumper which other places didn't offer.

Horrible! Got my car back and it's 2 different colors of white and there's a new scratch that…read morewasn't there before. Horrible place. Avoid

Timely service and support during a difficult time when my car was totaled after an accident. I…read morewould highly recommend this business

They were very lovely, however they were unable to fix my car because the insurance company deemed…read moremy car a total loss :-(. The car was a convertible (sob,sob,and sob)

I was heartbroken when I found two dents on the back of my 2024 Honda HRV with less than 5,000…read moremiles on it. After a bit of research I scheduled an appointment online with Acci-Dent. Within 24 hours I heard from one of the owners and he was nothing but kind and extremely helpful. He even came out to look at my car in person that evening to confirm the damage. He reassured me that they could fix the dents and also had a rental car available to me free of charge. When I went to pick my car up around 1pm (9am drop off), I was blown away. I couldn't see the damage at all. I was so thrilled to see my car back in amazing shape after a tough week. I will always recommend Acci-Dent to anyone I know. I'm so thankful their quality work!

I wish I could leave a better review, because the actual paint job was fine, but their lack of…read moreresponse to phone calls and emails, and the repair that is still unfinished several weeks later makes this impossible. We needed work on both our front and back bumpers, because of separate incidents, and despite asking several times for separate estimates, they sent us a single one. I called and emailed them, and after waiting several more days, called again. They finally sent separate estimates (which were reasonable) so we made an appointment. The connections on both bumpers had been broken above the wheel wells. I mentioned this to several employees, including Tim, the paint manager. They promised that they would fix this, and the estimates included "repair." When I went to pick up the car, the back bumper was fixed, but the front bumper was still loose. I noted this, and they said that they would order the clips and let me know when they could complete the work. I haven't heard from them since then. After one week, I emailed them to find out when they could complete the work that we had contracted, but they didn't reply. Our front bumper is still loose on both sides. Because of this negative experience, I cannot recommend this company.