Magnificent. Had front bumper damage, and not only did they fix it in under a week, they detailed…read moreit AND replaced my missing hubcap gratis. These guys are real pros, highly recommended.

I managed to pull off a piece of trim from my jeep. I'd never been to a body shop before and my…read moredealership recommended them to me. I called last minute and happen to be close to them. They let me come on in and they took a look at it and fixed it on the spot and sent me on my way. I wasn't there 5 minutes. Very friendly and I'd recommend you try them out!

An exceptional job and experience from a very nice group of people. Chris did an exceptional job…read morerepairing and matching paint on my Tundra pickup. The color is brown mesquite - and has orange, green and brown flecks. I didn't expect it to be a perfect match, but Chris matched it perfectly. My truck was done in the promised time and the entire experience was flawless and exceeded my expectations. While I never hope to need Chris' expertise in the future, if I do, it's nice knowing someone who keeps his promises at a very reasonable price. Here is one of the few companies here that delivers solidly. Look here first.

I absolutely would not deal with any other collision center. Chris is the best and goes over and…read morebeyond . Quality business in Carmel, Indiana. It's worth the drive if it is out of your way.

Had a great experience with the team at the Fishers location. I dealt with Amanda & Holly. They…read morewere friendly & professional. The team that actually repaired my vehicle did a great job. My car was finished in less than 3 hours. I definitely recommend these guys if you need any body work.

Front desk is very nice and helpful. Their communication is great and I got my car back sooner…read morethan promised. Looks great

The entire team is accomidating, professional and honest. Great work at a great price.read more

Amazing, professional, and friendly. They fixed one car that had scratches in the paint and one car…read morethat was a rebuild of the frame. We would take any car to them.

This location went out of there way to help with a small issue. I could not be more impressed with…read moretheir professionalism. Give these guys a chance.

A very positive experience here at this Caliber location…read more No one ever wants to have the need for collision repair, but we were very pleased with the professionalism of the employees and the quality work performed on the vehicle. Customer service was excellent, we were updated on every step of the process by text messages. They did a great job on matching the color, and the vehicle truly looks as good as new. Highly recommend this Caliber location.

UPDATE: I sent an email per their request. NO RESPONSE. No email. No phone call. Another example of…read morethe Caliber Standard Operating Procedure: pretend to care to stall for time while actually doing nothing at all. Meanwhile.... I still have no idea if I will ever actually get my Mercedes back, and I have no confidence it will pass Mercedes certification. These guys couldn't even order parts properly, and every time they try to reassemble the vehicle, they realize they forgot to order EVEN MORE parts and have to take it apart again. Please, just admit you have ruined my car, and admit to Progressive that you are not able to do the work. This has become a never-ending nightmare. My pristine 2022 GLC 300 with fewer than 15,000 miles has been reduced to junk.

Don't go there because they are liear. I left my car to fix driver side back door and they told me…read morethat they will try to fix it but not grantee and gave me 4 to 5 hours time window and I was okay for that. I had scheduled on Friday morning at 7:30 am, so I dropped my car Thursday night. I called them around 2pm to find out the status and they told me that their technician tried to fix but he couldn't and they will try again to fix it and will call me in 2 hours. They didn't call me I called them again to find out the status, so they said they can't fix it. So I can pickup my car at 4:30pm, but when I got there then I noticed that no one touched my car to fix, I told that front desk guy but he was lying that his technician tried to fix it, but I have proofs to show their manager if they want.

I am extremely pleased with the customer service and work I've received. They are very timely and…read moreefficient. I love the friendly hospitality and honesty about your vehicle. I have brought my 2009 Pt cruiser to be looked at and now my 2006 Dodge Caravan. I highly recommend. Julie is awesome and so is Brandon. They have a loyal customer in me. Thank You, Northeast Auto, Tonya

Oil Change + 4 Tire Rotation Subaru Crosstrek: Quoted by Brandon @ $99.95 on Friday 6/27. Made…read morean appointment for 7:30 am Monday 6/29. Picked up car several hours later, work completed. Cost at checkout $123.95. I will never return.

Someone smacked my car at Speedway Gas station and ran so I went through my auto insurance and did…read morea claim and they recommended Burnside Collision. First off, I absolutely hate taking my car to get fixed BUT I had the pleasure of being taken care of by Nick! Let Me tell you... He was so professional, so knowledgeable, and so caring while servicing my car. He mentioned that he had to take my car to the back and mark it up. He pulled my car around with a million markings on my entire car. Lol he wanted to show me exactly what they were going to fix, what they were not going to fix, and how. Nick also reminded me of how much gas I had in my car. After leaving my car in their car, Burnside sent me text messages of estimates of how much it would cost and how long it would take. I was looking at a 5 day turn around. The next day, two days later, I received a phone call stating my car was ready to go! Not only did they fix my car, they cleaned my car and as a courtesy they also fixed my lightbulb! When I picked up my car, Nick was there to greet me. He pulled my car around and explained to me every single thing they fixed! First off, it's nice to have the same person to work with the entire time. Second, It's refreshing to experience working with good businesses and knowledgeable associates and to top it off, they have a warranty on what they fixed. I'm so happy my car insurance recommended them! It's pricey, but it's So worth it! P.S the receptionist was bomb as well! She remembered who I was and asked about my kids! She was super sweet, patient and always had a smile on her face! 5 stars for her too!

My car was vandalized not once but twice. I trust them and only them when it comes to my car. Brian…read moreTatay and the whole team are amazing. Thank once again for the awesome service done to my Kia. I saw my car and it look brand new.