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    Caliber Collision

    5.0 (1 review)
    Open 7:30 am - 5:30 pm
    Updated 3 months ago

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    Response time

    6 hours

    Response rate

    100%

    Services - Caliber Collision

    Bumper repair

    Auto frame testing

    Rear-end damage

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    2 years ago

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    Mihely's Body Shop - Broken headlight

    Mihely's Body Shop

    (3 reviews)

    Very helpful, patient and will break things down so you completely understand the process of…read moreinsurance claims and process.

    *Don't walk run from this place* Please be aware of the…read more"quality" of work at Mihelys body shop in Jefferson. They recently "repaired" my focus after the deer damage I get the vehicle back about 4 1/2 weeks later and while on pick up, I notice MULTIPLE runs in the clear. I alerted Steve and he proceeded to wet sand them. No biggie. He wet sanded then buffed. He ended up burning the clear coat with the buffer and damaging the paint. He then proceeded to use the excuse that "it's the aftermarket bumper, or the ridges in the paneling". I ended up taking the car home. The next day I pull the car in the sun and notice scratches over paint and multiple more runs and bubbles in the paint. So I bring it back for the 2nd time. He proceeds to fix a few things but still left damaged clear coat. I pick the vehicle up and don't say anything because I just want my damn car back. I go to leave and head to work. At work I notice my tires completely flat. Turns out, they put my mudflaps back on and didn't tighten the bolts and didn't instal the j clips. So the bolt went into my tire. I'm pissed at this point so I call mihelys and all he has to say is. "I'm sorry you're not happy and I have plenty of work I don't need yours". I will be submitting all this to the BBB. If you want shit work done and a shop that just wants the insurance money. Then feel free, and head there. If you want quality work. You'll have to find any where else. My insurance paid him over 10k minus the deductible. Not to mention when I picked up the car the amount of compound caked all over the car. They made no effort to clean the vehicle. They damaged my air filter, my wipers, my headlight mounting was broken from bolt being over tightened. I haven't removed the bumper and inspected underneath yet. So I'm sure the list will get longer. Pictures of damaged paint, and swirls from bad buffing

    D&S Automotive Collision & Restyling | Chardon - D&S Automotive - Northeast Ohio's Premier Body Shop

    D&S Automotive Collision & Restyling | Chardon

    (7 reviews)

    My issue isn't with repairs, as I did not have a chance for them, but estimate and evaluation. Last…read moreyear I unfortunately hit a deer with my 12-year-old car, causing a broken headlight, dented fender, and dent in the hood. (The deer ran off; hopefully it lived). D&S had the car around six days but evidently did not remove any parts. They marked it up and notified my insurance company that the entire front end would need replaced and repainted, more than doubling the estimate, and making the car a total loss. I do not understand why they did this, other than they appeared very busy with more lucrative repairs, but I am speculating. In any case, it put me in a bad spot, as my insurer wouldn't consider my getting another estimate, and other shops wouldn't accept a customer paying out of pocket. Around that time, a family member became very ill, so between hospital visits and assorted life things, I bought a new headlight, a used replacement fender, various clips, nuts and bolts, and repaired it myself (for under $500 with a fair amount of learning, but I still have the slightly dented hood). It passed the state inspection (with compliments, even). For a while I was concerned the car would come apart like the Bluesmobile, but it's been solid. And while I'm proud I managed it, my experience with D&S Chardon and the position they put me in added a few frustrations during a difficult time.

    I've been there twice in the last week to pick up my car and BOTH times the new panel was not fit…read moreproperly to the vehicle. The first time, the new painted plastic panel was off by 1/4" and obvious from 10 feet away. The second time I went to pick it up, the 1/4 gap was corrected, but the panel was gapped on one end and bulged/squashed on the other. Certainly NOT a proper fit. Ok, just got back. They made it right and were very apologetic. Most of the front-end is held on with plastic clips and they were able to get it adjusted to a satisfactory point. Nice folks, but I was pretty fumed about going back and forth 3 times. In the end, the paint matches perfectly and they made it right.

    Caliber Collision - bodyshops - Updated August 2026

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