I called them last summer because the front bumper of my car was falling off. It had steadily…read morebecome less and less secure since I bought it 12 years ago. I didn't need a new bumper; I just needed it attached securely. They said their process required them to install a new bumper; I said fine; whatever. Then, just a few months (not even years) later, it started coming really loose on one side. When I called them, they said it was because the fender was bent so they couldn't securely attach it. Why didn't they think to tell me that initially, when it mattered? I tried to get my money back, including filing a dispute on my credit card, but they won't budge. I don't know what it is with this location. 20 years ago, I used Unique in Salt Lake Valley and they took excellent care of me. Whenever we need work done at this SS location, they charge us up the yin-yang and for some reason, it always takes 50-100% longer than the time they quote us. Due to this, we will never use them again. It's sad because we like to support our local businesses, and we've had a great experience with Enterprise next door - no complaints - but I can't support this one.

I bought a used Tesla two weeks ago. Though I had the car inspected, it's been making a clicking…read morenoise when I drive, so I took it to Unique Auto Body to have it checked out. A few hrs later I got a text saying "we think it's a wheel bearing". I said "think or know?" and I asked if they had looked at it and seen that it was for sure broken. They responded "it sounds like that, that's the only thing that could be making the sound". Then they quoted me over $800 to fix it (which if you compare to other businesses, is insane). I declined the service. A few mins later I went in to get my car. When I dropped it off, I handed them my key card which was brand new out of the packaging. The dealership gave me a new keycard with the purchase of the car. The keycard they handed me back was bent in half and covered in scratches. Visibly several years old. I asked if they had swapped my card out for an older one (very easy to do). They denied it several times. This is absolutely, 100% not the key card that I came in with. And it's not even about that, I barely use my keycard. It's the principle of swapping it out and then lying about it. Also, I had two other mechanics look at my car, and both confirmed that the wheel bearings were in tact. I wouldn't trust these people with your car.

I had an issue where my bumper was coming off, and I was afraid I would have to replace it for a…read morecouple thousand dollars. I went to Schneider after the dealership told me that was my only option. I chose Schneider because they do body work, unlike most shops nearby. The people at Schneider looked at my car, popped the bumper back into place, and gave me the little part that was missing, all for free. These are good people! I will definitely go back.

I had minor bumper damage and stopped by to get an opinion. They popped the bumper back into place…read moreand removed paint transfer on the spot and didn't even charge me. Super honest, helpful, and professional. It's rare to find a shop that helps you without immediately trying to sell a full repair. I will absolutely return here for any future body work and highly recommend them.

I've had my car in this shop before. After the service and care I received the first time, I…read moreinsisted I would not take my car anywhere else. Jim explained everything that was needed, line by line, and kept me updated on additional repairs that were needed, once they got into the work. My car requires a three stage paint job and it came out beautiful both times. The guys in the body shop and the painter are top notch! Thanks Jim, and the crew up front and in the back. Great work.

Top notch service, service and value. Jeep looks amazing and turn around time was as agreed. Shane…read morewas great to work with!

Our 3 year old decided that to add racing / speed stripes to the side of our Toyota Sienna Van…read morerecently. He told me after that it would help the van go faster. We called Todd and setup a time for him to come out and give the van a polish. He was very responsive over text and sent a reminder message the day before. He came out and spent the better part of a day going to town on the van. It looked amazing after. He got out or minimized any scratches that our little pin striper had added. On top of that he made our highlights look like new. So now not only does the van look awesome but helps calm the urge to buy something new cause it looks like we have a new car in the garage.

Wow, he's a magician! 1000 scratches on my 11 yr old jeep, and it now looks like black glass...and…read morethe car has 200k miles. I should have used Buff Dawg years ago. It looked so good, I had him do my wife's SUV as well. Same story, 14 yrs old, 211k miles...looks like brand new.

Very helpful with my car repair on my fleet vehicle. They did a great job. Definitely recommend!read more

While trying to close on a home, of course a teenager runs into us without looking. It added to an…read morealready stressful time, and we began looking for someone that could do quality work but as soon as possible. We called 5 diffeeent companies and everyone had a wait time of 2 weeks+. Dent Masters got us in the very next day and fixed my baby up to look as good as new in less time that what it would've been to get our car looked at anywhere else!! Great work and great customer service!!, thank you Dent Masters!

The repair took longer than I had hoped for but once completed, I was beyond thrilled with the…read moreresults. These guys are clearly perfectionists that I highly recommend. I took my vehicle to several places in Utah County and SLC and their quote beat the others by a couple thousand dollars so I'm glad I chose them in the end. We did end up paying a little over what we were quoted for extra parts but to be expected and WORTH it. I'll definitely be using them for all body work in the future. Thanks Staci and crew.

I came in for a fix on my drivers side and the service was amazing! These people are so kind and…read morewe're so patient with me! I had to change my appointment a couple of times and they were so accommodating!

We stopped in last week to get an estimate for repairing our vehicle after we rear-ended another…read morecar, causing a few thousand dollars damage to the other car and resulting in bumper scratches and apparent asymmetry around the headlight on ours. Manager Danny evaluated our car and noted the scratches were minor, but would be expensive to repair and, just using his fist on the plastic part of the bumper, completely fixed the asymmetry around the headlight - after that, even a with a close look at the front end, the damage was virtually invisible. He also carefully inspected under the hood and front end with a flashlight and said he could not see any evidence of structural damage - bottom line: due to the damage to the other car, we were expecting and ready for a big bill to fix ours - Danny not only fixed the most visible result of the accident for no charge, he talked us out of doing more repairs and saved us a bundle. That is integrity! If we ever have another need (hopefully not), this will be our "go to" shop and we'll ask for Danny!

The Auto shop is run by honest, trusted mechanics. they offer honest pricing and value their…read morecustomers time. Danny, parts manage is super respectful and responsive.