They did unauthorized repairs on my car. Then demanded money for these unauthorized repairs. I…read moredon't even know if my car is repaired properly but I got to get my car. It's sad that they do this type of business.

2015 Buick Lacrosse (crushed grille) fixed like new in a timely manner. Insurance claim. Do…read morerecommend Mohammed

Great service. Kept me updated every step along the way. Worked with the insurance company…read moreseamlessly. Thanks!!

Friendly, thorough, communicative and got it ready as soon as the parts were shipped - which took a…read morewhile - through no fault of their own. I'd use them again.

Wonderful people. Frank and honest evaluation made a tough decision easier. I only wish that I had…read morethe chance to see the expert work I am reading about in these reviews.

Zack is an amazing person who does meticulous work with precision. Consider this shop for quality…read moreattention to detail.

I have been a fateful customer of the shop for 20 years. I have known Luis and his family for a…read morelong time now. Luis over the years has repaired my 1996 Toyota Camry 4x's ( my daughter was learning to drive). My wife's Nissan Armada, my Lexus GS430 ( falling asleep leaving work after a 12 shift), my Chevy truck, @007 Honda van.... I can keep going. My point is not only are they honest, you can have your vehicle repaired with him. His son works in their other shop for whatever repairs you need for any mechanically wrong. I promise you. They are the best.

From the owner: Los Amigos Auto Sales & Repair is a locally owned auto body shop in Nashville specializing in…read morecollision repair, auto painting, and insurance claim repairs. We provide high-quality workmanship with fast turnaround times and honest pricing. From bumper and dent repair to full collision restoration and precise color matching, our experienced team is committed to restoring your vehicle the right way. We work with all major insurance companies and also offer affordable out-of-pocket repair options for customers who prefer not to file a claim. What makes us unique is our personalized service and direct communication throughout the repair process. We proudly serve the Nashville community and speak both English and Spanish to better assist our customers.

If I could create a review with an infinite number of stars I would do so…read more The experts at Hometown Collision took my 2015 Hyundai Sonata with the ripped-off rear-end by an 18-wheeler's collision and seamlessly made the entire car more perfectly beautiful than it was before the accident. My 2015 Hyundai looks like a 2024 showroom automobile. The Hometown Collision pros are artisans, perfectionists at their craft. Their workmanship is nothing less than superb: art-museum-worthy. One final, important truth about the Hometown Collision experts is this: they're budget-minded on behalf of their clients. The Hometown Collision repair estimate was thousands of dollars less than the estimates I received from the large collision repair shops. The final cost to me exactly matched their estimate. Should your beloved car, truck, or motorcycle suffer a disfiguring collision, don't bother with the big franchises, go straight to Hometown Collision. You, too will sing their praises when you retrieve your perfectly restored vehicle.

I'm always concerned how I'll be treated as a single woman. I'm pleased to say, Micheal and Jamie…read morewere both a pleasure to work with. Fantastic repair! Fair price. I highly recommend them.

This is the best body shop in town. They do great with high end / luxury cars and care about their…read morework.

Went over and beyond in helping solve a body issue on my Hyundai Santa Fe. Friendly helpful service…read more Thanks Joe!

Fast and perfect paint job! Can't beat them for the money.. I've have 4 painted thereread more

This is the only collision place I will use to repair damage to my cars. I've had deer run into me…read moretwice and a hit and run. They repaired my car all three times. They were recommended by a client who was an auto insurance adjuster for The Hartford. He knew all the collision places in Nashville. The service is great. They accept almost all insurance which they did mine. Very nice to work with. Wouldn't trust anyone else with my car and have recommended them to friends and neighbors. I highly recommend them if you need body work.

They are a good honest shop that does excellent body work. We will be back soon! Thanks!read more

Do not recommend! PERSONAL ITEMS MISSING UPON RETURN!!…read more I was skeptical about taking my Lexus to this place because I usually take it to a shop that primarily deals with higher end vehicles. Only went with this place because the repair job came with a warranty and it was easier to go with a preferred shop of the insurance company who was paying for my vehicle repairs (not my insurance). Caliber Collision employees spent 2 DAYS RUMMAGING though my car looking for my wheel lock. Mark who handled my vehicle claim never asked for my wheel lock or notified me that it would be needed during the estimate process or the morning I dropped off my car. He just sent me a text days later saying they couldn't find my lock and when I gave him permission to search through my glove box and center console he said they had already looked everywhere for it. Which is VERY INVASIVE given I had personal belongings inside that I didn't have the time to completely remove. Among those items was a jewelry bag with my most favorite gold earrings and necklace inside that I had bought on an overseas trip (not easily replaceable). Yes I know I should've removed all valuables but it's the principle! Do yourself a favor and go to European Collision Repair where you won't experience any sketchiness! Proceed at your own risk! If you do, REMOVE ALL VALUABLES! *Edited in response to the reply* The next day after posting this review, I received a call from the manager of that store who let me know I should've called about my belongings as soon as possible bc maybe he could've looked in their vacuum in case they got sucked up when the cleaners were detailing my car. Which would've not been easy since these earrings were pretty large and sitting on my Dash under some papers(see pics for reference). (Keep in mind you sign off on an agreement stating they're not responsible for any missing valuables.) He mentioned he had a photo of my dash and confirmed the papers that there were laying on top of my dash. I told him my valuables were underneath those papers so it would've not been easy for a vacuum to pick up solely those items and not the remaining papers laying on top. *Note that the papers that were laying on top of my jewelry were still there when I picked up my car. He also mentioned that there's a lot of people in/out of cars for things like cleaning, alignment, etc. My car was taken somewhere for alignment. Sooo you can do the math. He told me he would get me in contact with his manager..and I never heard from anyone. I sent the email with the information requested after the store after called me. No response. Again just overall bad customer service and uneasy feelings when dealing with this business. Not worth the hassle.

2020 Hyundai Tucson - Bought brand new, hardly driven since I purchased because of the pandemic…read morelockdown. Literally less than 3,000 miles in a year and a half. Even the guy at Collision was shocked. Beware, you will be overcharged and given work that is not needed. The Situation - I hit an orange cone on the interstate and it ripped my front bottom bumper a bit. This would have been easy to fix, nice, quick and simple. Unfortunately my insurance made me go here. At first I was optimistic, the guy knew I was out of pocket because my insurance lied to me about my deductibles. He said it shouldn't be much because the damage is not severe and that they tend to go "easy" on those who are out of pocket, probably around $150. As well as being fast and I'd probably get it back in a day or two. Cut to two days later and he calls me to tell me they are going to have to replace the bumper and the radiator and a couple other pieces bringing the total to over $2k. Then called me back again to say there was an identical car in the lot that had the "same" damage and was fixed but mine was not fixed yet and to not come and try to pick it up. Now, decoding the lies. One, there is no chance there was another car exactly like mine with the exact damage as mine that forced them to replace all of these things that were NOT DAMAGED. So why did he lie? To cover up accidentally repairing the wrong car? Possibly. How do I know they are lying? I took it to one of my friends at a Hyundai Dealer to check it, this was a favor for me because they do not complete body repairs there and they FULLY inspected it, the only thing wrong with it was the bumper, max $250 depending on where the company gets the bumper replacement from. My father is also a mechanic and he checked it out and said nothing was wrong but the bumper. Two extremely qualified mechanics stating nothing was wrong and then suddenly I'm over $2000 deep in unnecessary repairs. Not only that this devalues the entire car and damages the structure, it will never be the same now. I can see it now, there is going to be a lot of extra mechanic visits in my future because of this, might as well just junk it, a brand new car that was barely driven at all, trash.

I had a couple of rather large scratches on my car that he was able to buff out. He did the work…read morewithin 1 hour and did a wonderful job. I highly recommend him.

Heeey this guy he is gotta be some kind of magician, he did something unreal with my car, I'm not…read moreeven sure how, but now my car looks brand new again!!!