We had a great experience at Caliber Collision. After years of deliberation, my partner and I finally bought a new car on a Friday. The following Monday, we were rear-ended by an individual who didn't have insurance or a license.... A real bummer on all accounts, but especially sad because our car only had 40 miles on it. Our insurance company directed us to Caliber Collision and it was a pretty seamless experience. This particular location had the best Yelp reviews, and had good availability for us to bring in the car. They repaired it quickly, were communicative, and offer a lifetime guarantee on their work. Car repairs are never fun, but luckily this was as easeful of an experience as possible. They even completed the repairs ahead of schedule! Another pro is that they coordinate rental cars directly and you can get a rental delivered to their shop so it can be ready for you when you need it. We didn't end up needing a rental, but it's great to know they can help coordinate this step. read more

I came here after a part of my Corolla was stolen in Oakland. Mike was super helpful and friendly. He walked me through the process and text/called me with any updates. This is my 2nd or 3rd time coming here from my insurance and I highly recommend this place. They used to have a popcorn machine and snacks but after COVID, they sadly removed it. read more

I'm SO impressed by Caliber Collision and Mike in particular! Unfortunately had to repair a small deep paint scratch on my brand new SUV caused by an unknown source in the parking garage. My insurance company referred me to Caliber Collision and I'm so glad they did! Mike and his team made this unpleasant experience so much better for me! From getting a quote at the beginning to finishing the job, Mike was always on top of everything. He was personable, communicative, compassionate, and helpful in so many ways. My repair was estimated to be 3 days but they got it done in one day! The tech did an amazing job. My VW looks brand new again!! Thank you so much Mike and the Caliber Collision crew. Highly recommend this location to anyone!!! read more

I was recommended to Caliber Collision by my sister in San Diego. When I got into an accident, I was happy to hear that there was a few Caliber Collision's in the Bay. While all have great reviews, I highly recommend this location specially. The crew is sooo nice & very knowledgeable. They are a smaller center so if you call and they don't answer, definitely try again. I got updates frequently on my car and it only took a few days for them to fix my car. When I got it, it was "glowing". They even washed it for me. I almost didn't recognize my car, because of how great of a job they did. The area itself was fine, I felt safe - didn't have to feel like I needed to be on a swivel head 1000 lol! Thanks to the staff & maintenance crew! Y'all are the bomb! read more

Thanks to Danny for taking care of my car after a hit and run. My bumper needed to be replaced, and I already had some existing damage in the left fender that Caliber also took care of. Danny was able to offer a great deal on the fix, and consistently kept me updated me over the two weeks of repair. Great communication and overall I greatly appreciated his positive attitude throughout the process. They even cleaned my car, going above and beyond what I was expecting! Thanks again Caliber Collision! read more

I loved the auto repair shop. Truly did not know that they existed until my auto insurance recommended them to me. I loved how hassle free and easy things were. Like car trouble is one thing, but trying to have your car repaired and serviced during Covid could truly be a challenge. This was not the case at all with Caliber Collision. Again process wise, I made the appointment online, dropped my car off for an estimate and made a future arrangement for repairs. I was estimated 1 week && guess what??? My car took exactly 1 week. REPAIR Wise ... My car was absolutely amazing. Paint was great, rims were replaced, and idk how normal this is but they also took care of some other small scapes a bruises. I guess they figured they wanted their work to look spotless. WELL DESERVED read more

Caliber Collision at 1900 Martin Luther Kine Jr. Way: General Manager Danny Chao. I had an awesome experience working with Danny Chao and his team! This was my second time here, the first time Danny was very sympathetic to my situation in which I was attempting to retrieve a sentimental part from my car and he assisted in the process of getting that from a vehicle that was deemed a total loss. My second experience was 10X better, I by name requested this Caliber Collision because I was confident in them taking care of my situation, I was involved in a fender bender and Danny and his team were able to get all my parts ordered and taken care of in less than a week. I was under a time crunch with having to ship my vehicle to Hawaii by Aug 8th and the accident took place on July 30th. By Aug 6th Danny was able to get all new parts and re-assemble my vehicle to get me on my way. In my experience this shop and its General Manager are phenomenal and pride themselves in customer service, thanks Danny! read more

Caliber Collision - Before Danny and his team repaired it, you can't see the puncture in the bumper. - Body Shops Near Me - Oakland, California

See all

My car was purchased through Carvana, and it had been scratched up a bit via delivery. Carvana referred me to Caliber Collision for estimates and cosmetic repairs. The gentlemen working at this location are very professional, helpful and easy to talk to. Thanks again for making this experience less stressful on me! read more

I had an amazing experience at this location. Melvin and Mike were so incredibly patient with me. They were so sweet, attentive, and truly made me feel so valued as a customer. They were incredibly flexible and even sat on the phone with my insurance company just to straighten things out when it was something I totally could've done myself. This was a very stressful time for me and they helped ease so much of my anxiety.. 10/10 would recommend. Ask for either of them! read more

A tree fell on our car and damaged the front of it. I was very nervous about getting it fixed and the auto body shop I called told me it would be months of fighting the insurance company to get it fixed. I was nervous and some have time for that sort of thing. Caliber is a recommended shop from my insurer so I decided after reading reviews to move forward with this location. They were great! Particularly Mike! Honest, clear, follow up was great. What a relief! read more

My wife brought her Subaru in for repairs to the front corner panel, bumper, headlamp after a collision. Caliber is a USAA approved shop. The response was on time and after parts were ordered- another challenge during Covid, they promptly completed the work on time and professionally. Their staff were courteous and returned my wife's rental for us. Great location. read more

EXCELLENT customer service and a high quality front bumper repair. Staff clearly explained everything about the needed repair to my Prius. They also did safety checks on my auto. Their coordination with Enterprise Auto Rentals and my insurance company was greatly appreciated. I highly recommend Caliber Collision. read more

This is most likely the best Caliber Collision in the area. Mike Costa and his team are true to their word! (Restoring The Rhythm of Your Life) My vehicle was ready for pick up in two days! TWO DAYS. I am very happy that I brought my vehicle here for repairs. Lifetime warranty and OEM parts are provided as well. Mike is very easy to work with and his customer service is A++. Thank you everyone for your fast and high quality work! KEEP IT UP -HIGHLY RECOMMEND -GREAT CUSTOMER SERVICE -HIGH QUALITY WORK One happy customer! read more

Had a really great experience with Mike at the Oakland location. He walked me through the whole process, explained roughly how long I'd be without a car, and made sure to follow up with me and the insurance company when they miscommunicated the deductible I was expected to pay. I got my car within 2 days and it looked amazing! Thanks Mike for guiding me through the process and being my liaison. You're the BEST!! read more

Fantastic, fast service all around. I went by to get a quote after my insurance company recommended them and they already had my claim ready and approved, a rental car on it's way to pick me up and they repaired a bit of peeling clear coat (not covered by insurance) for free. They gave me daily updates on the status of repairs and were done 2 days earlier than expected. They even returned the rental car for me so that I didn't have to deal with a shuttle. They also beat the quotes of other shops with far inferior customer service. I will warn that parking is mostly non-existent there (it's a downtown location and most street spots are always taken) so let them know if you are on your way so that they can open the bay doors and let you drive right inside. read more

I had such a great experience at Caliber Collision! Everything from the ease of the insurance process, to scheduling repairs, to getting regular updates on the status of my car was so amazing, and night and day from experiences I've had at other shops. This is a team of experts who goes above and beyond. They even fixed a botched window replacement I had done somewhere else. Would 100% recommend and will be using them for all of my car needs in the future! read more

The repair shop was clean and organised--not at all what I was expecting. Mike and Melvin were very professional and great to work with. They completed the repairs two days ahead of schedule, washed and vacuumed my car--it looks like new! I highly recommend Caliber Collison, MLK, Oakland--they go above and beyond. read more

Finished the work on my car for an insurance claim in less than a week. Even started on my car before I left the day I dropped it off. Melvin and the guys are really nice. The process was explained in detail, work was done perfect. No complaints here, would definitely let them do work on my car again if needed, and I recommend them. read more

Caliber Collision repaired and painted our Honda. It looks like a new car. The staff was friendly, timely and professional. They kept us informed on the progress of completion. We highly recommend them. read more

Genevieve and her team are great. This is my second time getting my Audi fixed with her and they kill it every time. My first visit, it was barely a week before I got my car back. This second time (during COVID) it took a bit longer because of the team being smaller and the damage being more extensive, but the same care and detail went into my car on both visits. They worked well with my insurance and got my car taken care of. Genevieve is a boss and she is very knowledgeable. Definitely trust them with your car! read more

Luis, the service advisor, was very helpful in keeping me up to date on how my car was coming along. He also answered questions I had been wondering about before my fender bender that have helped me get an idea of how to proceed with projects I had been thinking about for my Prius (catalytic converter cover in particular). Thanks! read more

I had a accident in my company van and Caliber Collision was the shop our insurer sent me to. Caliber has a very clean and professional looking shop and took great care of van. They fixed the door so that it would close first thing (it was hanging off the side) Danny dealt with the insurance company and got the work done. I am certain they did a great job on my van. Kudos to Danny and his staff. I highly recommend Caliber Collision. read more

Hi everyone I just got my car back From these guys here and they did a phenomenal job To my car in excellent excellent customer service, I just wanna thank you guys must again and I will be referring my friends and family to you guys thank you so much, Oh yes they also sanitize the car inside and out thank you guys so much bless you and stay safe. read more

My car was vandalized & this shop was my insurance shop. I didn't get the work done because they ended up totaling my car. However, the way I was treated here from my arrival to the end was excellent. All the staff & especially Andrea were gracious as I went through the difficult process of releasing of my vehicle, a tak that is never easy but perhaps even less so due the pandemic & shelter in place orders. When I once again have a car I will consider them for my service needs. read more

I've had two experiences with Caliber Collision, both good, but this last one was really above and beyond. I had a relatively simple repair on a brand new car. Unfortunately a part showed up damaged, and things were looking a little dicey in terms of the repair getting done before closing on a Friday. Melvin was frankly amazing. He chased down the replacement part, driving all over town, and made sure the repair got done. He didn't really say anything about this, but it was obvious that he stayed late to make sure the car was returned to me by end of day in much better shape than I had left it. The experience working with the Caliber team was so good that it erased some lingering grossness left over from working with the dealership when I bought it. Thanks a ton, Melvin, and the 19th street team - great folks there. read more

My car was hit on the side and I took it to caliber to be fixed. They fixed the body but while they had it multiple other things were broken. When I took it back to get those fixed they had another shop look at it and then told me I had to pay for that and that they would not fix what they broke! A lot of time and money was wasted and I would never recommend this shop to anyone! read more

Genevieve in the front office is INCREDIBLE -- she is direct without being pushy, obviously very knowledgeable about cars and the insurance process, and genuinely made me feel that she had my best interests at heart. After a long back-and-forth with my insurance about damage from a sideswipe, I ended up at Caliber. (The only Prius in the shop with a problem other than a stolen catalytic converter, she said!) Genevieve not only walked me through the damage from that accident thoroughly, but was also super straightforward about other issues and what did/didn't need to be addressed. For example... That piece of plastic in the bottom front of my car that fell off that I had assumed was essential? She was like: nope, don't worry about replacing that, it doesn't actually serve any purpose. Also this mystery thing dangling from a wire is vestigial, just tape it up and nothing bad will come of it. Meanwhile, my car had some paint damage on the same side as the accident, which had always struck me as a nuisance but no biggie. But she pointed out that repairing only the damage from the accident but not this additional piece would end up looking crummy -- and I would need to pay an additional ~$800 for that work. When I was hesitant to shell out that much for cosmetic work on a 12-year-old car, she totally got it and explained to me that my insurance could also write me a check for the estimate, which might be the best resolution in this situation. (She also mentioned a third option of cashing out from the estimate and taking the car to another shop, but cautioned against this.) I REALLY appreciate that she took the time to walk me through the options and share her professional opinion about the pros and cons of each. Sooooooo when my catalytic converter was ACTUALLY stolen less than two weeks later, there was no question about who to go to -- I trust that Genevieve will have my back. read more

My low miles, well maintained, never needed a repair, 2003 Odyssey was hit and run sideswiped over the weekend. I was able to get a quick appointment and brought it in today for an estimate thinking that the damage might be more than the value of the car, thus the insurance company would want to total it and not fix it. Because of the condition of the car, it is worth more to us than blue book value. Rich was able to clean it up while I waited without me even needing to put in a claim. There are a couple of little marks left but nothing more than you would find here and there on a car of its age. I am thrilled. And...he did it for free. I would definitely go back and I recommend them highly. Also, it seemed to be a very professional operation from what I could see. read more

Great customer service. Very friendly staff. Did a terrific job and completed sooner than I expected. You never want to take your car to a place like this, but since I had to, Caliber Collision made it a painless experience. Thank you. read more

My car was placed in this shop for body damage. I received excellent, expedient service. Caliber staff arranged for the rental company to pick me up from the shop for the rental during repairs; I was able to leave the rental car with Caliber Collision when I picked up my car.. The repair was excellent, they even gave my car a needed car wash! The staff is very friendly. I highly recommend this body shop..:) read more