I was rear ended and cosmetically didn't look bad but the bumper needed replacing. Pesicek is a direct body shop for my insurance company so the process was seamless. They were efficient and friendly and kept in touch with me both by phone and through the entire process (thanks Ashley and Brooke). My SUV was vinyl wrapped and Jordan made a suggestion that told me they'd treat my vehicle like their own. Keith came out and answered questions when I came to pick it up and the icing on the cake was being handed flowers along with my paperwork. Hoping I'll never need them again but if I do, they're my #1 choice. Nicely done. read more

We were so pleased with Pesicek Auto Body. Good quality work!!! They are so helpful and courteous. The costumer service was beyond the best. Stan G. read more

We live in Michigan and while in Watertown for the holidays, our rear car window was smashed out. We were due to drive home just two days later. I called Pesicek just before 5pm, and they immediately went to work on handling the project. By the next morning, the glass was on order and our appointment was scheduled. Shortly after dropping the car at the shop, the manager called and explained that they weren't able to get the official Ford bolts, nuts, and socket for three or four days, but that he already had a workaround. I gave him the green light to do whatever he thought was best. We picked up our car at about 6:30pm, nine hours before we were due to return home. The glass and all electronics were perfect, the rear compartment was detailed to remove all of the glass shavings, and the exterior washed and dried. The guys had stayed late and handled everything perfectly. We are VERY thankful for their care, dedication, and quality work. Lunch is on us sometime soon. Keep an eye on the mailbox, fellas. read more

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When I had what seemed to be a minor accident, I asked a neighbor who was a claims adjuster for a shop he'd recommend and he suggested Pesicek. Turns out they were also on my insurer's preferred list, which meant that everything related to the claims process was going to be simplified. They were able to squeeze me in quickly for an estimate, which was appreciated since it seemed like we could have some sort of quarantine due to COVID-19 at any minute. As it turned out, what seemed to be minor damage took out some of the airbag wiring. They told me that it would require a new wiring loom, as it wouldn't be prudent to try to fix the wiring for something as important as the supplemental restraint system. Even though the net result was the car getting totaled out, and thus I didn't get to experience their final work, they still did a five star job. The customer service was great, and they focused on doing the right thing. Nobody really wants to have a perfectly good car totaled out, but I'm glad that they put the safety my family ahead of their own profit. Hopefully I don't have the need of a bodyshop in the future, but I appreciate having a local shop that I can trust, and would gladly refer a friend to. read more

Had a deer run in front of my truck and hit the right side. I haven't been in an accident in years and forgot the whole process so I took it to another shop for an estimate. I then called my insurance and took it to Pesicek who was over $1000 less than the other estimate. Not only did they make the truck look new again they also detailed the inside and it didn't stink like a body shop (I do remember that stench all these years later from past shops). I wouldn't go anywhere else if you have an accident. read more

Both our cars suffered extensive hail damage; I took mine to a different shop where it was repaired promptly with no issues, I warned my wife about using Caliber Collision, yet she said our insurance carrier claimed it's their "hassle free" provider. They let my insurance rental runout while they were waiting for a part, costing me extra money, they agreed to let us have the car as it was drivable while waiting for the part. Picked up the car and noticed numerous deficiencies, both front quarter panels are not attached properly, window trim on front left and rear right is not attached properly, weather stripping in 4 places it not placed correctly and the moonroof no longer operates. mind you this is a 2021 model with about 20k on it. here it is months later, and we still have heard nothing on the part we're waiting for. I wrote a previous review which I no longer see here, their reply was to contact them through the email link they provided, the link was a dead and email was undeliverable to it. Seriously, there are many great body shops around, why go to a chain that offers less than mediocre repairs the first time around. This review applies to the Caliber Collision center located at N48 W36847 E. Wisconsin Ave., Oconomowoc, WI 53066, not the Oconomowoc West location. read more

I truely can't believe that I'm the first to review this place. When my SUV was attacked by a large buck last year, everyone and I mean everyone, told me to go to Pesicek's in Oconomowoc. The entire side of my truck was damaged and needed to be replaced. They did a great job. Beautiful work. Very thorough. My husband used to work in a garage for his dad, knows a lot of people who work with cars, and his first comment was, "These people live for these cars. It's not just a job for them, it's a passion." And it is evident that the people who work at Pesicek's aren't really working. They are doing what they love. My real compliment, though, for Pesicek's is for what they do that is above and beyond. First, I am not a car person. My husband is, but they dealt with me mostly and didn't treat me like a lady who doesn't know anything. Second, I had some repairs done to my SUV at the dealership about a month before the deer ran into me. Some electrical work with the door and heated seat. It turned out that the dealership mechanics had put a couple of things back together incorrectly, a wire was being hit by the tire way underneath and was causing a short. Pesicek's noted it for me, but fixed it even though it wasn't their issue. Third, my SUV was spotless when I got it back from them. Inside and out, they cleaned it. Forthly, they gave me a flower when I picked it up, too. I'm a sucker for a pretty flower! Fifth, the itemized bill was extremely thorough yet super easy to understand. No hidden fees. All accounted for and priced right. And finally, I just received a letter from Pesicek's saying that it's been a year since I've had that work done and, although their work carries a comprehensive lifetime warranty, they wanted me to take a few minutes to check over my SUV and make sure everything is okay. If any problems had resurfaced, they wanted to make sure to get them taken care of for me right away. Who does that? And how awesome is that? Btw, I didn't find any problems... read more

This body shop has been in the area for a long time and now I know why. Service and staff were excellent. They treat everyone like a VIP. The work they did was meticulous. Hopefully I won't need them too often but they'll always have my business when I do! read more