People here are so nice and they made sure we're well taken care of!! They give us updates as well!!

First of all, shout out to Elisa and Bianca for making my experience as painless as possible. I was in an accident, and my insurance recommended Caliber Collision as the repair shop as they are one of their partners. Luckily for me, the person who hit me also had the same insurance. After getting that claim going, I dropped off my car to Caliber. They were able to contact Enterprise and have them pick me up to get a rental car. Elisa was my service provider and very communicative with me. There was a hiccup with the other person's adjuster, but we were able to get that on track. After that, it was smooth sailing. Elisa called me with progress reports every few days to let me know where they were in the repair process. When the repair was complete (or so we thought), returning the rental car was seamless as they took possession of it to return while I got my vehicle back. There was a hiccup with the sonar sensors that took an extra day, but Elisa and Bianca ensured me everything would be taken care of. Their customer service is immeasurable. I highly recommend Caliber Collision for repair of your vehicle. read more

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Unfortunately, 2 of my cars were hit in the same month, a Toyota and an Audi. My insurance provided me with 3 locations of the Caliber Collision, none of which were in San Leandro (I live in San Leandro). Luckily, I know there are a few caliber collisions in San Leandro, so I informed my insurance. My insurance then referred me to go here. I am glad that I did. The staff were friendly and the process was very smooth. The inspector took pictures of the damage, walked around the car to ensure there was no damage I was unaware of, and was able to answer all the questions I had. They provided an update on the repair through text message every day and encouraged me to reach out to them if I had any questions (I didn't have to). When I go to pick up my cars, they are clean, shiny, and damage-free. The inspector explained to me what they did to repair the damage and assured me that I can reach out to him if I'm not satisfied (with the color, the repair, etc.). I recommend this shop for the repair. read more

I was sent to Caliber through my insurance company (Progressive) after one of my cars was damaged in a freak accident. All The staff I interacted with were very friendly, knowledgeable and communicative. I was updated throughout the repair from the moment I dropped off the car until I picked it up. Definitely will be referring anyone I know who needs collision repair to them. Thanks everyone! RO#: 1151002206 RO#: 1151002206 read more

I would 100% recommend. I was nervous at first as this was my first time needing a repair. And I never trust insurance recommendations ha But glad I chose this place! Great customer service. Great paint match! And super easy and quick process. I got my car back in 3 days :) And loved that my car came back all shiney and clean, inside out. Great communication with updates, so I knew how to manage any rental car needs. Will be going back. Althought hopefully not ha Friendly staff all around. Thanks guys! read more

Caliber Collision - Got my bumper replaced. Nice paint job! - Body Shops Near Me - San Leandro, California

Great Body shop! Wonderful communication and workmanship. Fast turn around time. Highly recommend bringing your vehicle here for repairs.

Caliber Collision did SUCH a great job on my vehicle and were extremely quick, communicative, kind, and followed up with me with care and professionalism. My car was crushed during the Spring storms and I thought there was no way it wouldn't be totaled, but Caliber worked some magic and it's back to running like new. I have a Mini Cooper, which can be notoriously difficult to fix outside of specialty shops, and they got my car parts quickly, supported with my rental car and insurance, and went above and beyond to get me back on the road safely as soon as possible. I hope you don't have to deal with a similar situation, but, if you do, take it to Caliber and get the best service for your car that you can! read more

Caliber Collision - Good as new! - Body Shops Near Me - San Leandro, California

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These guys are awesome. They do beautiful work. Brenda and Mike were amazing with me. On time with their promises in a timely manner . I would recommend Caliber Collision, San Leandro to everyone... A very pleased customer, Robert Teel read more

Caliber Collision - After repairs, beautiful - Body Shops Near Me - San Leandro, California

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Caliber Collision definitely deserves 5 Stars!!! I was in a minor fender bender (basically someone hit me) and their insurance had me come here. The service here was top notch!! Even though we were masked up, the gentleman that helped me was super professional, polite, and very thorough and it came through even though we couldn't really see each other's faces. He guided me through the process, I was consistently kept up to date with daily text messages and phone calls. My car was done exactly the day he said it would be, and it came out great, they did a really awesome job. I think I have to get the rest of the car detailed just to match the work they did, lol!! I wish I could remember his name, but he knows who he is. While accidents are no fun, this place makes the process so much better. They even set up the Rental Car for me, they are really a top notch business that goes above and beyond, highly recommended!! read more

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I had my truck in the shop for damage to my side door and was extremely satisfied with the quality and expediency of the work. The service advisor Jade was extremely helpful with questions and was very experienced in navigating the conversations between the insurance companies. If you are looking for a place and person you can trust to get work done without any worries, I strongly suggest coming to this caliber collision location and working with Jade. read more

Mike, Vianca and the team at 139th were top notch. Though I had Insurance issues, that went beyond their work, they did a great job bringing back my 2018 Durango, and the tricky Burgundy paint color. Fully recommend!! Thanks Mike!!! read more

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After a hit and run to my 2010 Prius, I took my car to Caliber Collision in San Leandro on Teagarden St. They went above and beyond to repair the damage to my car. The paint job is excellent and I would recommend this shop as a Go To place for service. The staff were friendly and competent. My experience was a great ending to an unfortunate situation. Thanks Caliber Collision read more

Took my car here for some major body work and from start to finish I had a great experience! Felipe, the service advisor, took care of me and gave me an honest quote. He was very communicative and made sure the execution of the repair was done flawlessly. If you bring your car here, be sure to ask for Felipe. He'll make sure it's done right! read more

Had backed up and dented my bumper and trunk, insurance sent me here and was very pleased. Have a new 2022 car and they did a great job with getting me in quickly, also kept me up to date daily with texts and final product was a shiny and detailed car! Costly? Yes, but you get what you pay for. read more

Caliber Collision - Before - Body Shops Near Me - San Leandro, California

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I would give them 0 stars but apparently is not possible. They took them over a month to fix my car and didn't even do a good job. Also they cut some cables in my trunk for a subwoofer, threw away my kids scooters I had in my trunk. They offer to fix the problems with my car through tHeir lifetime warranty but I just don't want to deal with them. Bottom line if you want quality work don't bring it here. read more

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Took my car in due to damage to my bumper. They had amazing service and super friendly staff. Vianca ensured I had my vehicle as soon as possible. She also ensured to keep me updated on the progress. I don't trust anyone else with my car. Thank you! read more

Great customer service and experience during repair. Kept me informed and explained the repair process. Highly recommend Caliber and service!! read more

I will never take my car to this place ever again. I was the victim of the Honda/Kia break-ins. Ended up bringing my car into this place. Due to the Honda/Kia break-ins - parts were going to take super long to get to Caliber Collision....which I TOTALLY understand. Caliber said that they would give me updates throughout the process but never did. I literally had to call them every week for updates. It ended up taking about 6 weeks. I finally get the car back. Upon entering the vehicle, it was COVERED in tons of dust and dirt. Mind you, I checked my vehicle when the cops finally found it, there was NO dust/dirt. My vehicle also had a weird smell - it smelled like a minor smell of urine masked by a cleaning agent. I thought that perhaps it was just the cleaner and would air itself out eventually. I took my car home. The VERY next day I step into my car...it smells of major animal urine. I was disgusted. I wiped everything down (including the dirt) and took it back. Through the lady at the front desk, the sales rep "apologized because he didn't know the car smelled like that". The lady at the front is super nice, she's the only shining light at this place. Her and myself checked the car and she even smelled it. She confirmed the car wasn't even cleaned correctly by Caliber. Mind you there were still minor scratches and dings from the accident that weren't touched. We noted these. So - they took the car back and gave a deep cleaning, actually did a good job. Of course, they always promise that they'll (keep you updated and get back to you) but that never happens. Finally got the car back like 2 to 3 weeks later. Everything is looking good and smelling good for the most part. Nothing was said to me about the additional dings and such which were never fixed. At this point - I didn't even care - just wanted my car back. A couple months later I opened up my hood for the first time and noticed the cover on some of the wires was STILL missing. I had clearly taken a picture of this when the accident happened and sent to my insurance a few months prior. So - I drive the car BACK to Caliber. Told the front desk lady (she's super nice) that the cover was never replaced. She took pictures and stated that she would speak with the rep. A week went by and I heard nothing - so I called. Caliber told me they would have the cover delivered to them in two weeks and would call if there were any changes, this was July 11th, 2023. I heard nothing for over a month, so called back on August 21st, 2023. I was told they would "call me back" (which again - they never do lol). It is now September 7th, 2023 and I haven't' heard anything - just called, no answer. I will NEVER take my car back to this place. read more

I have always used Calibur Collision whenever any of my vehicles needed body work and repair. They take the pain out of an unfortunate situation! First of all, Bianca is great. She is proficient, professional and so friendly. She and the entire team including the General Manager, Nick, all treat me like I am their most important and only customer. I always know the minute I drop my car off, they will definitely take care of me and everything is going to be just fine. When they contact me that my car is ready, I am never disappointedI Their work is incredible and my car always looks shiny and brand new again. I just love these guys - just quintessential professionals! read more

I'm very impressed with the follow up that took place with our Subaru, Nick who is the general manager of the San Leandro shop was incredibly freindly and responsive to our issue with the car, not only did he get all the scratches out. He also went way above and beyond what was agreed to, took out all the dings, painted the entire top and for good measure- detailed the entire car. When I went to pick the car up, Mike took me around the car and pointed out the work that was done, The work was excellent and service was top notch, it feels great there are small businesses who truly care about there customers read more

Great service! Was kept updated on the progress. They were super helpful, front office (Vianca) was great!

Let me tell you about my experience... First off a big shoutout to Nick and Star for guiding me through this process and for making it happen. My car went from atrocious to beautiful in one week and I can't thank the caliber collision team enough for their hard work. I definitely recommend this location to who ever is seeking repair for their cars. read more

When my car got injured, my insurance company suggested Caliber, and they were great. The receptionist was lovely, and the repair fellow kept me informed and also checked the clips that were not involved in the damage. It was also nice to step into a car repair waiting room that was so clean and welcoming. And...my car was fixed way ahead of schedule! Great work, too. I'd recommend these guys any day. Friendly and good -- feels nice to give people like that one's business. read more

This location of Caliber Collision is simply the best body shop I have been associated with. I've had the bad luck of being hit 3 times in the past few years. My insurance sent me here. Although my past experiences here were really good, my most recent time was super impressive. Nick Barrios, the General Manager is professional, responsive and my Volvo XC90 looks GREAT. Nick is the BOMB!! Seriously, he really goes over and beyond! Shout out to the woman who runs the office as well! Truly recommend! read more

I called them 3 Times I want to take my car to be fixed over there nobody ever called me back although my insurance was paying and it was big money but I guess they are too rich They don't even care. read more

This place was great! They did great work and kept in contact with me on all repairs to my car. Edgar went beyond his job to help me out with my insurance company (who were being difficult) and Star in the front was kind! Great customer service. Thank you read more

My name is Howard and I have had the unfortunate and fortunate reasons to come to Caliber Collision. Unfortunately my cars keep getting hit, but fortunately the Techs at Caliber have gotten my cars fixed as if they were never damaged. They do very quality and very efficient work. I have been coming to them for over 7 years and will keep coming back when needed. Today the manager, who is a very squared away individual and coming from myself, a 23 year retired US Army Command Sergeants Major, trust me I don't say that about many. Anyways he is installing for free a carbon fiber spoiler that I purchased off eBay on my 2019 Nissan Maxima. Of course I want to pay them for their work, but he said no, we will do that for you for no charge. In this time of COVID-19, I must say I really appreciate him doing that for me. If you need anything repaired on your vehicle, no matter what type or what damage. COME SEE THESE GUYS! They are not only the best, they are all good people! Thank you Caliber Collision. And as we used to say in the Army, HOOAH! meaning Thanks and Charge On Soldier! read more

A true blessing!!! I went out of town and returned to my car missing its catalytic converter! I had my car towed to Caliber Collision on 139th, dropped the keys in the after hours box with my contact information, and got a call the next business day. The national theft of the part meant an uncertain back order. AND the friendly, flexible team at Caliber Collision allowed me to keep my car there for free (no storage fee) as we waited...and waited...and waited for the catalytic converter. Since I went through my car insurance company to pay for the repair, I was getting updates from two places: (1) Caliber Collision and (2) my insurance. My insurance company had three different people contacting me, spoke condescendingly to me, and provided conflicting information with each call. In contrast, Caliber Collision provided ONE point of contact (Mike) who was kind, courteous, knowledgeable, informative, and consistent!! Caliber Collision made this very unsettling experience quite bearable. Then, when I picked up my car, Mike and the Manager resolved a concern WITHOUT HESITATION!!! When I drove away, my car felt brand new!! They truly took care of the car and me! Take your car to Caliber Collision!! The team is knowledgeable, kind, courteous, consistent, and eager to make sure you are more than satisfied! They are going to be my go-to place from now on! Truly a blessing!! read more

Definitely had a wonderful experience yet again from Caliber Collision, shout out to all the friendly and helpful staff that helped me get back on the road with my car looking better than ever condition. Also special shout out to Nick, Mike, and Juan for assisting me throughout the entire process. Caliber collision will definitely make your experience hassle free, simple, and work quick to get your car back in the road in a matter of no time. read more

Unfortunately hit a deer which left my car with far more extensive damage then we thought. Beyond grateful to have came across this caliber collision they repaired our car lot sooner than expected exceeded our standards. Car was amazingly done with after being in the shop for about a week which we thought it would be about 2 to 3 weeks originally. Had to get almost the whole bumper replaced and came out looking amazing. Big shout out to Chris who kept us post on all the repair details constantly and communicating with us consistently. Thank you so much for bring rhythm back into our life Caliber Collision :) read more

I couldn't find the business card that was giving to me back in July of 2022. It has the GM Nick Barrios's name and the receptionist Vianca Carta's name. I go through my stuff and found the information. I have to write this review because the GM made my life easier. I appreciated this Caliber Collision, they deserved a five star. I would recommend this Caliber to anyone. I don't want to jinx myself but if I need to get my car fix I will go there. My car was rare ended. The first time that I brought my car into Caliber Collision to get it estimate. The estimate of my car came out to be $270. On July 7,2022. It's my second time I brought my car in to Caliber Collision again to get my bumper fix. After I leave my car with them. I was driven to the Enterprise rental to pick up my rental car. But because my drivers license has expired. I was not able to rent a car. One of staff gave me a ride back to Caliber Collision. And the receptionist Vianca was outside. She was getting ready to have someone to bring my car out to me. We were talking and I told her I was not able to get my rental car I guess I have to reschedule to bring my car back when I get my license renewal. Then she say wait maybe I could talk to my GM Nick Barrios to see if there's anything he could help you with. So then GM Nick Barrios came out and ask me do I have time to wait. If I do he could help buff my bumper. It will take 10 to 20 minutes. So I agreed to wait and let him help me. After they are done with my car looks like new. So I ask how much do I pay? His response is no you don't have to pay just help put a good review. I answered him I will! The receptionist Vianca Carta is very friendly and very nice to me and welling to help! They were very good customer service! What is more important is what he did not only help save me a trip and money! He makes my life easier is because I have a elder mom that is disabled, has dementia, and also schizophrenia. It was very hard for me to leave. When I leave I have to hire someone to take care of her. It's very inconvenience. But what they did for me help me a lot. I hope it's not to late. I hope they are still working there. They should get promoted . They deserve Five-stars, who would do that, most auto place will want money. I truly appreciate and thank them! read more

I would highly recommend Caliber Collision. I have had two cars there a 2013 Chevrolet Volt and a 2007 Lexus Is250 both were put in the shop due to a person hitting my car. Mike explained the process of repairing the cars and kept me well informed about the status. They did an amazing job on both cars and I know I will be going here if I ever need body repair work again on one of my cars read more

Very friendly staff. Bianca has excellent service. Thank you for helping me with my car issues!

This body shop are the greatest shop for me. Why?. To the front desk (MARISA) are great? The shop are the best no head ache. Michael Purification on time for delivering the car. If I can give him 10 star I will. Thank you so michael Purification my car looks great! read more

Caliber Collision - Like brand new car - Body Shops Near Me - San Leandro, California

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Workers were friendly and helpful. They made sure to meet my request for OEM and quality tires from the insurance company. However whoever they contract to mount wheels and tires does not do quality work. Car got a flat the next day after return due to valve stem not installed correctly. Same goes for their tint contractor. Giant bubble on the window. Called to let them know and they never followed up. Seems like nice people but probably wouldn't return and wouldn't recommend. read more

I had a minor dent and scratches that need to be repaired. I was able to get an appointment fast and was told it would take about week to repair. The repairs were done in 4 days and look great. VERY friendly and professional. My insurance co recommended that I use them and I am glad I did. Top notch service. read more

My sister was rear ended a few weeks ago and came across this shop. The shop's staff were friendly and welcoming. They even cleaned the exterior of her car which we didn't know would happen. Her car looks way better than when she dropped it off. I highly recommend this place not only because of the work they do but also because of their friendliness and responsiveness. read more

Amazing service! Caliber replaced my catalytic converter after another theft of the part. Mitch organized everything and made it all seamless. I didn't have the ability to drop off and pick up but he organized that too. Love it. read more

From the front office to the detailing guys, the service was super! Efficient, fast, great work. My car looks almost new; it's no spring chicken, but thanks to these guys, it doesn't look like what it's been through. I'm 100% happy! read more

This body shop is wonderful. Robert Ramirez managed my car from intake, to completion. I was informed at all times of the exact process. Car was completed before the promise date. The body work is seamless, absolutely beautiful! Best Body Shop Ever. Many Many Thanks to Robert Ramirez and Caliber Collision Also Abby and Gabby at the front end :). read more