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    Tom Eplin's Automotive Center

    4.1 (94 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Tom Eplin's Automotive Center

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

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    Reviews With Photos

    Me and my new to me Mini!

    Highly recommend Eplin Automotive if you are looking for a used car. I have been shopping for something specific for a few months, and it is hard shopping for used cars out there. You don't know who to trust, I've had several rude encounters especially over Craigslist and fb marketplace. I was so relieved to find David Eplin, who happened to be selling the car I was shopping for! He was great! He made it so easy, accommodated my schedule, and not pushy in any way. The car? Beautiful. I'm having so much fun driving my little stick shift. So if you see something you like, check them out! You won't be disappointed!

    I give it a rare 5 star
    Lawrence F.

    Unfortunately I had to return for need work on my brand new car. When the car rental shop fell short I was pickeked up and dropped off, the work was done for 7mder the appraisal and all my expectations were meet.

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    9 months ago

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    4 months ago

    Quick efficient and good value. Work well with AAA. Knowledgeable and experienced.Thank you Eplin's!

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    Very rude and disrespectful & they genuinely don't care about your car they will repair it in the most unprofessional way possible

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    Page 1 of 3

    Ask the Community - Tom Eplin's Automotive Center

    Review Highlights - Tom Eplin's Automotive Center

    Adam also recommended an anti theft device that COULD prevent / discourage thieves from doing this to my car again.

    Mentioned in 18 reviews

    Read more highlights

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    Reliance Auto Collision & Rental

    Reliance Auto Collision & Rental

    5.0
    (249 reviews)

    I had an amazing experience with Reliance in handling my auto accident. They not only gave me a…read morevery accurate inspection and estimate but also made sure to help me handle all issues with the inquiry. They truly are amazing people. Working with Elias and his brother along with their team is top tier - definitely recommend going here.

    Unfortunately, some unscrupulous woman decided to back up into my PARKED car and drive off. My car…read moreis less than a year old, a virgin, never even had as much as a rock chip or scratch, was slightly dented. After looking around at different auto body shops, I landed on Reliance. Elias and his brother are top tier -- Both extremely communicative and advocates for the customer. Elias is personable and relatable, easily dispelling the anger and frustration from being in this predicament. He urged me to look out for things that I didn't know to look for. He's worked with numerous car insurance companies and rental agencies and so the entire process was smooth and easy. Apart from the hurdles of dealing with the other person's insurance (nothing related to Reliance), I finally received my car back safe and sound. I'm extremely happy with the results. My car is wrapped with a color PPF that they were able to safely remove, remove the dent, and repaint the bumper. I am looking forward to rewrapping him once the paint curing period is over. Overall, amazing experience. I hope I never have to see them again but if I ever have another incident with my car, I'll know where to go.

    California Collision

    California Collision

    4.9
    (516 reviews)

    Once in a blue moon lunar eclipse you come across a business run so well it raises your bar of…read moreexpectations high and deep inside you know you will be coming back. Practically unheard of for an autobody shop! California Collision is one of those unicorns. My only regret is not hearing of them sooner. Reflecting back on my involuntary experience of being the receiving end of a rear-end collision on the freeway, California Collision was the clear stand out. Not only did they get my BMW back on the road like it never happened, they handled it like a concierge would. Take that from a regular business traveler that works in the private equity world. George and Team handled everything in my best interests. They are an honest to goodness family business; the real deal- they all share the same last name. The first thing George did during the drop-off process was insist on giving me a walk-thru tour of the *entire* shop and work area. Other shops hesitate and deflect with these requests but George volunteers it first thing without even being asked. After using the restroom on the way out, there was not a corner I didn't see. Communication and customer service is first class- my calls, messages, and emails were always returned in a timely manner. They dealt with insurance and the car rental. I didn't have to do anything besides provide approvals. The job was done exactly how I wanted and even exceeded expectations. My BMW is older now and I expected aftermarket parts but I ended up coming out with all OEM parts at 0 expense to me. Even my optional factory/ OEM+ M-division performance parts were handled. Color match and fit were factory perfect. George is a perfectionist and personally inspects your vehicle after work is done and only releases back to you after it passes his high expectations. I have never ever ever been spoiled by a body shop like this.

    I reached out to George the moment my husband's parked truck got hit in front of our house. The…read moredriver of the other vehicle instantly admitted fault but it didn't make dealing with the insurance companies any easier. We went through our insurance company thinking they would advocate for us and that they would make the process easier. They actually did the opposite. George and Angelina were our contacts at California Collision. They were AMAZING; super responsive, professional yet very personable!! I can't say enough about how great they were while we navigated a stressful repair through our insurance company. They used new Ford OEM parts for the repair vs used or cheap aftermarket parts that didn't fit properly. I never thought our insurance company would try to use the latter but they did. George and Angelina amended a supplement list with them 6 times to fix the truck with the correct/best parts instead of the cheapest. The truck came out beautiful; my husband and I were thrilled with how it looks and handles! The truck looks amazing but it also was mechanically repaired perfectly as well! We are VERY pleased we used California Collision for the repair! They totally go the extra mile for their customers. They even dropped the vehicle off at our house when the repair was complete. Highly recommend!!

    Fix Auto Castro Valley

    Fix Auto Castro Valley

    4.8
    (128 reviews)

    I have had repairs done on my Cadillac since 2019. Always great service until now. Jose Arce always…read moretook great care in my car. While they were working on my car about an accident from a driver that took full responsibility. Jose was fired while I was in the hospital for 2 spinal surgeries. I was supposed to have the car fully ceramic coated 90 days after paint was completed. I had just gotten out of the hospital and Juan a new employee called and said it was time to ceramic coat my car. I asked for Juan and was told he no longer works there! Juan said I needed to pay $1800 for the ceramic coating that Juan had included. Juan then said would I pay $800, I said it is included. I met with the manager and Juan and another employee who translated the text to the ceramic coating shop. They verified it was included. Juan conspired with the ceramic coating shop to say they coated the whole car. I met with the owner of that shop and he admitted he only coated the car between the roof rails and the 2 drivers doors. He told me they had not painted the roof down to the doors that I paid an extra $3000 on my own besides the $14000 accident repair. I was told this was the roof, down to the doors. It needed paint to be ceramic coated. Juan told me the roof didn't shine over the doors when he took me to get my car at the shop. He did not know why! I was under doctors care and was not able to go see the ceramic coating shop for awhile. He said they didn't do the whole Cara's it needed paint over the doors. I met with the owner of Fix Auto, Arthur Mercado and he said that the roof is only between the luggage racks? He said he would paint that area and the rear quarter panel for cost at $500. He was supposed to call me for an appointment because I just wanted to get my car done. He was VW on vacation so he said he would call the next week. It is over 2 weeks with no call. I finally involved the insurance company for the driver accepting responsibility. They are supposed to talk to the shop and get back to me. Arthur the owner still won't ceramic coating shop the entire car. I wanted this done at their "Preferred shop" so the insurance company will have a lifetime warranty on the paint. I can't believe what has happened on this repair and the lies. This shop has always been great in the past. They should honor what I was told and expect only that! It is terrible after Jose Arce was fired. I have been going there since 2019 and was always satisfied until now. Jose Arce was the best. The owner said he saw sanding marks on the doors they worked on also. I will possibly change this review after I see what happens.

    I got hit and run while parking so I claimed my insurance company and looked for a place to get my…read morecar repaired. I found Fix Auto Castro Valley through Yelp and they got good reviews. I made appointment to get the estimation which didn't take so long. The day I dropped off my car, they contacted Enterprise to come pick me up so I could go get a rental.... They said it would take about 7-10 business days but they actually took only 3 days When I went to pick up my vehicle, I found a spot of paint that I was not happy with and another spot that I wanted them to fix.... They agreed without any hesitation so I had to leave my vehicle there. I asked if they could finish it by 10 AM the next day since I have to go to work...they said yes. I didn't expect that they would keep their promise but they called me the next morning before 10 I was able to just drop off the rental there and drove my vehicle to work within 15-20 minutes. Nice work, friendly & professional service. I would come back if needed (but hopefully I won't have to anymore)

    SCR Collision

    SCR Collision

    4.4
    (298 reviews)

    I worked with Arlene to repair my RAV4. She was helpful arranging the job. I especially want to…read morethank Marvin who worked on my car. It looks fantastic as if nothing was wrong. He communicated with me about questions he had and expertly explained his concerns. He was pleasant to work with!

    I had a great experience with SCR Collision at Envision Honda in Milpitas and wanted to share my…read morefeedback. From the very first call to the final delivery of my car, Chris at the front desk was absolutely outstanding. He handled everything with professionalism, clear communication, and genuine care. He made the entire process smooth and stress-free--always keeping me informed, answering all my questions, arranging everything from pickup to drop-off, and clearly explaining each step of the process with regular updates. Honestly, 10/10 service -- I would highly recommend Chris to anyone needing body shop work. What really stands out about SCR Collision overall is their commitment to quality and customer service. The team is professional, transparent, and keeps you updated throughout the repair process. They also work seamlessly with insurance, which makes a big difference during a stressful time. It's clear the entire team takes pride in their work, from the front desk to the technicians. If you're looking for a place that combines excellent service, constant communication, and high-quality repairs, SCR Collision is a fantastic choice. Highly recommended!

    George McGill's Body Shop

    George McGill's Body Shop

    4.6
    (32 reviews)

    Last month some a-hole tried to cut me off at the last minute so I swerved around him and he got…read moresuper PO'ed. He went behind and then to my left and shot at my driver's door with a BB gun. He left a small and minor but very annoying dent on my new car. AAA set me up with George McGill's and I was able to get an appointment three weeks later. Luis has been very amazing and very accommodating! He offered to drive me to the rental car company, but the rental car employee arrived when we were about to head over. I dropped off my car on June 8th and it was ready for pick up on June 10th at 4PM. I even accidentally locked myself out of the rental (D'oh!) as I was about to pick up my car an hour before George McGill's closes and Luis let me know that I can still call him past 5pm to pick up my car. Luckily I was able to get the rental unlocked and picked up my car on time, looking all fresh and new as if nothing happened. They even washed my car, and I was planning to do it the week of. Thanks so much George McGill's!

    I came here needing my front bumper fixed on my 2023 model year vehicle after someone hit me. I'm…read morenot sure where to start this review was long overdue since 2025 but I didn't think it was worth wasting time over. Now I do feel people should be aware, this is not the place you bring to get honest work done. First about a year ago I was here to get my bumper repainted due to being side swiped at the front. I had paint protection film which unfortunately didn't save all of my paint but helped a lot. After picking up my car, I found that the front bumper had scratched all underneath the headlights and trim. It looked like they were cutting off the paint protection film on my bumper instead of heating it up and peeling. Paint had peeled off. I also noticed the front bumper where I had plugs for my license plate, they cut the heads off the plugs but left them in the bumper completely visible... After picking up the car and finding these issues. They agreed to repair and apologized. When I come to pickup the car again, there is a drop of a paint/clear on my drivers door there in front of their parking lot... again I mentioned this. They try cleaning it off and it ended up peeling the paint. So now they said they would have to paint the drivers door... a few days goby and again I pick up my car and I the front bumper isn't even paint matched to the fender. At this point I accept they are unable to perform an accurate repair. I accept it and move on. Fast forward a year later I'm replacing my front window that got smashed. What do I find? A balled up piece of yellow painters tape thrown into my door. What else do I find as I'm cleaning off all the broken glass from under the door. That this trim piece was broken but they decided to glue it on! Now I sure hope they didn't bill my insurance for this saying it way going to be replaced... dishonest buisness. Turn and burn. They don't care about doing this right. They care about getting cars in and out fast and charging your insurance for every dime they can get. Thats how body shops make money. I know this because I worked as a technician at a dealership. Perhaps these are issues the regular person would've glossed over... but that's why it's even more important that you don't take your vehicles here. This is not the place that will take the time to make sure your vehicle is back to original condition and put safely on the road. They will take short cuts if they know they can get away with it.

    Tom Eplin's Automotive Center - bodyshops - Updated June 2026

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