I was very pleased with the level of communication from the start. The process was very straightforward but they explained everything and their quality of work was outstanding. Overall if I ever need these services, I know where to go and that is a big relief in this type of situations. read more

My vehicle is currently getting serviced at Caliber Collision on Wilson Way and I must commend the staff for being so Helpful. Alfonso is my assigned crew member and he has been beyond helpful and had made this experience a breeze. I know my car is in good hands and I will totally tell my friends and family to come by if they are looking for a repair shop. Car accidents are never a good experience but like I mentioned before I am confident and feel that my car is in great hands! Cannot wait to get back on the road! read more

After having issues with Stockton Honda, I had my car sent to Caliber Collision. And let me tell you, the BEST experience I have EVER received. Kevin is amazing at what he does. He went above and beyond for me and I truly appreciate it. I 100% recommend! read more

Excellent service. Top quality and professional. I had a broken headlight assembly replaced and I couldn't be more pleased with the service The staff is very friendly and helpful. I was updated on the status of my repairs while my car was in the shop. When I picked up my car it was also washed and very clean. It's difficult to find car repair shops with this type of quality and I highly recommend caliber collision for anyone looking for collision repairs. They are the best I've been to in Stockton. read more

The staff was very helpful and friendly. My car looks like nothing ever happened to it.

Excellent customer service! I took my car in because the front bumper tore away from the car when I scraped the fence in my driveway. The gentlemen opened the door for me to go in and out every time. They had an appointment for me quickly after I called. They made filing a claim and securing a rental car as seamless and effortless as possible and when the rental car pick up guy came, one of the gentlemen followed me outside the door and opened the passenger door to put me in the car! Such chivalry! Made me think of days gone by. read more

My company vehicle was involved in an accident and was sent to Caliber Collision by our insurance company. From start to finish the staff has been excellent! They went above and beyond to accommodate us by coming and picking up the vehicle from our office and taking to their shop for the evaluation. We worked closely with Kevin, he was very friendly and helpful. He always kept in communication with us through the entire process. I highly recommend Caliber Collision to anybody looking for a honest and efficient auto repair company. They made this experience so effortless and delightful. Thank you! read more

The work Caliber Collision did by far exceeded my expectations. I did a lot of research on who I would trust to do the repairs on my vehicle and Caliber Collision of Stockton delivered. The office staff were extremely polite and professional and Kevin who was assigned to my account walked me through the whole process and kept me informed while my car was in there possession. The outcome was AMAZING and would come back if ever need to. read more

Hello my name is Lorenzo Duenas recently my car was into a accident and my insurance took me too caliber collision. The service and paperwork was so amazing everything was taken care of I just wanted to say that Brian Bartolomei is doing amazing job with everything, is updating me frequently about my vehicle thank you! I highly recommend going to him. read more

Brian was wonderful! Very knowledgeable and got my repair done in one day! I hate to wish for another fender bender, but if it happens, there's no question where I'll go! read more

So, I came to caliber for my insurance estimate and as soon as I met Kevin he was really kind and informative. He has experience with working with insurance so he helped me understand the process (someone hit my parked car) and also noticed my check oil light! He ended up helping me save money on my repairs and even recommended other people when he knew they couldn't complete my repair by the time I needed to leave stockton (I go to UCLA). Even after all this help, he called me to let me know my oil was pretty low and I should go ASAP! Although I cannot speak to repairs, I can just speak to the consideration, care and customer service of Kevin. Thank you so much. read more

Caliber Collision provides top notch body work and excellent customer service!!! After some back and forth with my insurance company over repairs that needed to be made, Kelly and Diana went above and beyond ensuring my truck was taken care of. My truck came back looking better then it did before the accident. I will definitely be recommending Caliber Collision to family and friends moving forward. Companies that provide this level of service need more recognition this day in age as they are few and far between. Thank you! read more

The staff is very friendly and polite. The work done on my car came out beautiful however there was a little dent when I got my car back that wasn't there before. But they went above and beyond to immediately fix the issue and make things right. I couldn't be happier and definitely will choose this shop again if I need work done in the future. read more

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My car was hit and my insurance had recommended this place since it was close by. Exceptional service from the moment I walked in to when I picked up my car. Alfonso was great and explained everything to me on what to expect, including helping with my rental. I was really impressed with the text messages providing me with updates. I picked up the car and it was fixed, shiny and clean from Caliber, although I hope my car never gets hit again, this is the place I would definitely recommend. read more

Great service and quickly repaired my car! It was so clean when I got it back too! Would highly recommend!

Great Customer Service!!! Went above and beyond what they were required. Will definitely be back if I ever need more work. This is not the first time I have left a happy customer!! Great Job read more

Where do I begin? I have never experienced customer service that is so dreadful and a nuisance. This business is very unorganized and the lack of communication is serious a problem. Their was no communication from all levels of this situation. The shop was not communicating with me or the insurance company. The insurance company was not communicating with me or the shop. And whenever I tried to find out what was going on, no one had a clue. I did not hear from the shops for most of the time that my car was getting fixed and when my vehicle was ready to be handed over to me, I experienced electrical issues that I didn't even have. This is a long and detailed review. For full review, go to the link at the bottom. https://docs.google.com/document/d/1QvmxQXFLBZRigsbyYiGvr14r0MNhRN5Cl-WJFQyJ1zw read more

Great service, My car is back to its original state which I'm happy about. Thank you to Brian he helped me out very much, I appreciate him and his team. Excellent service from everyone there. I will definitely recommend them to anyone needing work done on there vehicle. Thank you Caliber Collision. read more

My car had a pretty solid dent in the rear bumper and some damage to the body. I just want to say thank you for the speedy service and quality of the repair was a awesome job. Great people, would definitely come back again if I ever get into another fender bender. read more

This place is kind of a nightmare but like the ones that you wake up from and just feel thankful you didn't have to endure it anymore. I brought my car here and I believe the man handling my claim was Kevin. After my initial contact with him to take pictures for my estimate, it was so hard to get it ahold of him. It took a few voicemails and messages with their secretary to get him to EMAIL me back after about a week. I didn't read the reviews of this place and I should've before opting to go here with my insurance. Unless you have a lot of time on your hands and don't really care to have your car repaired efficiently I really don't recommend this place. I obviously didn't get my car repair done here because even the estimate process was taking a long time and I was getting the runaround quite often. read more

Worse plays to take your car. Had some damage to my car and it took them almost two months to fix it. They kept telling me that it would be done and it wasn't. Every week they said it would be done then I would call them and they say next week, then I call and they said next week. I honestly didn't think they didn't start working on my car until I called them. When I finally got my car back, they told my insurance they only had my car in the shop for 9 days, which was a complete lie. How do you get a 9 days from a month and a half. You did not have my car for 9 days. Liars. You had it for almost 2 months read more

I took my 2018 Camry for repairs. They did a phenomenal job! They gave me a time frame of when the car would be ready and it was ready at that time, Fast and easy process. They give you calls to update you on the repairs being made on your vehicle. During our wait, they provided us with drinks! Kevin is awesome! Great customer service skills, very professional. Would highly recommend! Front desk Nicole was awesome to as well. read more

Brian and Nicole are the absolute best I encourage anyone that needs to get a car fixed to see them at Caliber Collision

Worst place to take your car for repairs I took my car in on July 3 my car was supposed to be ready in 10 days and I still don't have my car went today to pick it up because they said it was going to be ready today showed up their car was not ready all I got was a bunch of BS stupid people I don't know what they're doing and I still don't have my car they said it would probably be ready on Thursday probably really people get your shit together if you want to have a business. If you want to avoid headaches don't take your vehicle there already talk to my insurance to let them know the worst service ever at this business has they act like they're doing the job for free they're getting paid do your damn job. read more

I had the most pleasant experience with this business! The staff was friendly and Brian was absolutely the most helpful person to me. He kept me updated on my repairs and my car was actually ready before the estimated time I was given. I felt very comfortable, like I had done business with them for years. I had questions about other possible repairs and Brian went above and beyond to obtain the information for me. I am most appreciative of their service and I HIGHLY RECOMMEND Caliber Collision! read more

My insurance company, USAA referred me here. I wasn't sure what to expect. When I first called they told me the soonest they could see me was almost two weeks out. They were obviously busy for a reason. The service and quality of their work was SPOT ON! They did the body work quickly and washed my truck before I got it back. They are professionals! They followed up with me constantly so that I would know exactly what stage of the repair my vehicle was in. These guys are highly recommended in my opinion! Keep up the great work! read more

Had damage to my Chrysler Town and Country. We chose Caliber Collision referred by our neighbor. We are extremely satisfied with the great job they did for us. There work is guaranteed. They were friendly and kept us informed on the process of the work being done. It is well operated and very efficient. I am happy to rate them 5 stars and I would give them more if I could. I would go there again but really I hope I don't have to. Kevin thank you for the great service. read more

Caliber Collision went above and beyond to accommodate me, and for that, I thank them very much. I highly recommend Caliber Collision. Being in an accident and getting your vehicle repaired is normally a headache and nightmare, between working with your insurance and then the establishment you've chosen for repairs. At Caliber Collision, they made a stressful and potentially expensive situation easy and worry-free with their excellent customer service by Nicole (who was kind enough to reschedule me 3 times) and attention to detail by Kevin (who patiently explained all of my options in getting my vehicle repaired). read more

THE REAL RATING IS MINUS 1 STAR! This place is SHADY! No work done but tried to pull off a lein sale on my 2014 Ford Focus ST. How can that be done without any work being performed? HMMM Let's ask them. Hurry, before they go to jail without passing go. Thought they were free by leaving DMV out and stating the my ST value is under $4,000. No contact because they were using a phone number that was over 20 years old. But wait, they found out car was financed. Oh no, plan B. Tell finance company car was abandoned and owes $4500 storage fee. Yes they did.. Follow me while I take you on a legal mission. I WILL NOT allow them to do this to anyone else! I won't stop until someone is arrested for falsifying legal documents. GAME ON! read more

Cannot recommend highly enough!!! Brandon took SUCH good care of me... I had some idiot in an F150 use my vintage, pristine Miata as a parking lot, right before Christmas (because, you know, the holidays aren't stressful enough... :/ ). Brandon kept in regular communication with status updates, made sure I was comfortable with & understood what the process was, and once we moved into the repair stage (after much wrangling with effing Farmers Insurance), I received regular status emails. They do an amazing job with communication! The best part, though, was going in to pick up my baby... I couldn't be more thrilled!! It's PERFECT!!! The paint match is seamless! And they detailed the car, inside and out!! Everyone there is friendly and helpful, and they really cared about getting it right, and getting me back in my car and on the road! If you ever find yourself in the unenviable position of being in a car accident, take your car to Caliber Collision in Stockton, and ask for Brandon. It will be the silver lining to that car wreck cloud of suckage! read more

Caliber Collision - Before and after pics of my Miata... Caliber did an unbelievable job on the paint match! Could not be happier! - Body Shops Near Me - Stockton, California

Very fast and reliable service. Brought in my vandalized vehicle on Tuesday and was repaired like new on Friday, just in time for the weekend. Kept me informed and never made me feel like a pest when asking questions. They even gave me a ride home. read more

God forbid I have another issue with my vehicle but if I do, I will 100% use Caliber again! From the second you walk through the door you are greeted with a friendly, professional demeanor and they take the time to answer your questions and help you with the process. Brandon was my contact for updates and he was top notch! Called daily to provide info and The only time I called is when my mommy brain kicked in and didn't remember what he told me and the beauty part is he didn't get irritated like others I've encountered.....very understanding Businesses like them are far and few between read more

Well I'm supposed to get my truck out tomorrow 8/22 hopefully. Just reading some of these bad reviews, I'm getting nervous. I'll update review after I get my truck but right now all seems OK other than I called today (8/21) and a female said my contact, Marisela, would call me back. Didn't happen. Also when she came back on phone she said Marisela would be giving me supplemental work job and qoute. What! I already got a supplemental quote. Is this another one? More work? I'm getting nervous but we will see, I'm still counting Caliber will get the job done in a timely manner. Will update later! read more

My first experience with this shop was excellent! Mark was the person who took care of my vehicle. He kept me updated and completely informed every step of the way. Even with additional damage found on my vehicle, it was still completed within the time he quoted me. I was very impressed with the overall experience. Thank you Mark and everyone at Caliber read more

Very good service fast and friendly I recommend them for your repairs the workon my car looked amazing

Honestly really disappointed my car was covered in over spray and I caught a dent in my fender that they did, really unprofessional. Don't recommend! read more

Beyond impressed with the ENTIRE crew at Caliber Collision. Wrecked the front end of my car and Caliber was on my insurance's preferred list. I originally chose them because of how close I work to their shop. They got me in right away, took about a week to get my car back. It looks perfect. Had a minor issue with the alignment, both Don and Brandon went above and beyond to help me. Turned out to be an issue with my tires and not the alignment. EXCELLENT customer service. I have zero complaints. Hopefully I won't need their services in the future, but if I do, it's the only body shop I'll take my car to. read more

Brought my 2014 Grand Cherokee in for a collision repair back in February of 2017. We were rear ended. The repairs time was acceptable, took a few extra days because of an incorrect part being ordered. That's fine and all but when they released the car to me... the lower part of the bumper was still not repaired. It was scratched up from the accident and should have been replaced. I called several times to see when repairs could be finished. The response was mostly that they had to get a hold of the insurance claims adjuster each time I called and they would get back to me. They never got back to me. I gave up on them after 3 months. read more