Great customer service and quality of repair! Everyone was friendly and helpful. Would recommend…read morethis shop to anyone in need of repairs!

I had a tree limb fall on my Explorer. The Ford dealer recommend Car Craft to make the repair…read more They did a great job! It looks like new. Brent and Kim told me want to expect and communicated with me all through the repair process - even finishing ahead of schedule. In addition, they coordinated the pickup and return of my rental vehicle with Enterprise - so I could make one stop! I highly recommend Car Craft and especially Brent and Kim!

Perfect repairs! My car had $12,000 in damages, but looks "brand spankin" new!…read more Great people to work with....

Very good experience at Concord Auto Body. Very helpful people, excellent repairs and good value. I…read morewould highly recommend their shop.

Mom & Pop style small but mighty body shop. Super clean, inviting, friendly -- I was slightly…read morenervous about coming here since I am car illiterate, the team here is helpful and welcoming-- the lobby is simple, comfortable, and spotless...they offer ice cold bottled water, coffee and snacks while your waiting. Front desk lady is easy to work with and bathrooms are sparkling clean, nicer than most tire/mechanic shops, or auto body shops I've been to. I didn't know they finance as a payment--- which is a huge help. Brought my Lexus here and my Xterra.

It takes a lot for me to write a negative review but I am really at a loss here. Originally when I…read morestarted working with this company I dealt with Barb as the office manager. She was reasonable, professional, and did not treat me like a child. Unfortunately my experience with the new management was a 180. It took over 3 weeks to complete a small job on my bumper and the car looks worse than when I dropped it off. The excuse I was given was that the clips on the part of the car that was *not* damaged were broken because they had been taken on and off too many times. Who, if not this company, has been taking it on and off? No response to that. I also felt that a condescending tone was taken with me versus my husband. It's disappointing to have paid over $1000 for a car that was returned in worse condition and $1000 for needing a rental car for 3 weeks. Update: when I turned the car on the check engine light was on and they failed to attach the temperature sensor. I had the car engine fully serviced at the dealership prior to dropping it off for the body work so I know with absolutely certainty that it was not on. I have requested a full refund.

I do not trust these people to work on my car. It was said…read morethat I needed a timing chain. I took it to two other mechanics they all agreed not only was it NOT the timing chain but that the timing chain is in excellent condition. It was simply a vacuum component. When I returned to this shop, Full Circle, Michael restated that it was the timing belt and he knew this because he heard it before replacing my valve. I asked him did he hear it after replacing the valve he said he didn't listen for it. No way! You don't look over your work after completing it. He said my car was going to break down if I didn't fix it. He also recommended I replace my breaks and tires which are barely eighteen months old. TRUST ME, you do not want to take your car here.

Make did a great job helped to save me some money and did there best to do the job quickly .read more

Unfortunately, Perfect Finish is no longer. It was sold and purchased by Caliber Collision Repair…read more The business was sold in 2023 (guess-a-mate). I have taken my 1999 Honda Accord EX V6 to Perfect Finish for several years. Not once was I unhappy. If there were a problem, Steve would quickly address the issue, and a resolution was provided. I was sadden when I discovered that the shop was sold. It was nice to have a place to take my car in for mechanical issues. My A/C began to show signs of wear. I purchased all my OEM parts myself. Dan performed the removal and installation of a new compressor, Condenser, Upper and Lower section hoses, and dryer. The only issue that I encountered is that the upper radiator hose clamp was not tight enough, and leaked all over my engine. A simple mistake that was quickly rectified. I find it very difficult in finding a reputable, reliable auto repair center in my area. Prior, I used to take my car to the Honda Dealerships in O'Fallon, and ST. Louis. After proven problems with the dealership in O'Fallon, I will never take my car there again. As far as ST. Louis, they made a mistake that they thought I would not noticed. Guess what, I did. However, they made good on their promise to fix the issues. It's really sad when I see Auto Repair shops in our area that resemble junk yards. Car scatter throughout the parking lot, car hoods left ajar for months.

This place is money hungry! We brought our car here because a one of my husbands airmen told him…read morethat they were a good place to go to since they fixed his AC unit. We take our car in on 8/10/20 pic added. Got our car back 8/11/20 and vehicle still wasn't fixed engine light came back on driving it home so we took it back per Don because "mechanic missed something" so we take it back that same day get our car back 8/13/20 low and behold still having issues so my husband calls back and they say take it back Monday which would be on 8/17/20 so they can fix it. Mind you this would be the THIRD TIME first time we were charged $450 second time $168 and probably another hundred something when we take it back. I feel like they are intentionally missing parts so we can take it back so we can pay for labor the first time as you can see we paid $400 for labor the second time we paid $150 for labor. So we are on the hunt for a different mechanic since apparently they can't fix the problem and "that specific code wouldn't show up till the other codes were fixed because the other codes hide codes" per Don again UPDATE: 8/14/20 the first visit they "tightened a knuckle in the steering wheel" my husband drove it to work this morning the turn signal now turns on the high beams and lets out smoke so instead of fixing one issue they caused more issues..

Was told they'd treat all cars like luxury cars. Got my car back, and they didn't put the emblems…read moreback on. Took it back to be done, and they just eyed it, letters are off centered, emblems not where they're supposed to be at all. Finishing touches being blown off like this, makes me wonder what other corners they cut in the actual body work.

SPECIAL THANKS TO ALEX! These guys did an amazing job! They even cleaned my car inside and out,…read moreeven though I was getting my front bumper repaired. A little back story: I was a victim of the snow storm we received in Feb 2021. Couldn't stop sliding and hit a guard rail. Completely wiped out the front of my car. I took my car to them same day and they got me all set up that day! It took about two weeks for them to be done. The wait was due to the parts (I'm sure Covid and the snow storm did not help). They stayed in contact with me throughout the whole process: when they ordered, the delivery date, and even the complete date which they beat by two days!!! I definitely recommend these guys especially if you have a high end/luxury car.

Hail s*cks When your…read moremode of transport takes a beating from those unpleasant ice pellets there is only one place to go for paintless dent removal. Dents Express. The Rivian needed a new hood given all the damaged. However, it is very challenging to get parts to say the least. Grey's team got to work "popping" hundreds of dings and in 4 days the truck looked like new again. No paint, no parts, just sheer talent pushing the dents out. Not sure what the final cost was but given a traditional repairs with parts and paint I know this was a better and faster repair and that is the best value in my opinion.

Good estimate provided quickly. Not the lowest bid…read more Convenient location. Very polite person provided detailed verbal information

I had to take my car in, because someone hit my rear bumper while it was parked on the street…read more It was easy to schedule a time for the estimate and repair! When I took it in, everyone was really friendly. The shop completed my repair two days earlier than expected. When I picked up my car, it looked brand new. They waxed it and everything. It was so pretty!They even detailed the inside of my car and cleaned inside the air vents. On top of the phenomenal job they did, they gave me paint matching the color of my car in case I get a scratch! I was very impressed! I will only come to Gapsch carstar from now on!

Repairing my car from a fender bender. Quick and accurate estimate. Clear understanding of…read moreinsurance.