They quoted me a price that included windshield installation, recalibration, cleanup, labor and…read moretravel to my home (price was quoted BEFORE I told them I needed them come to me, so basically N/C for travel!), which was a fair price after seeing the other quotes, one of which was around the same price, but didn't include re-calibration. I've heard most times this recalibration is not needed, but if it turns out it IS needed, you'd have to take it somewhere else at a cost of $250-$700, or as much as $1,000 at a dealership! No thank you! Especially after the already expensive windshield! My tech was Kyle and, boy, was he sharp! When he arrived he told me it would take around an hour, I believe he finished the windshield installation, recalibration and cleanup in around 30 minutes - no small feat for my big Honda Odyssey on his own - and returned from the test drive in under 10 minutes. It was easy to pay with any type of credit card, even AmEx, and all told I think it was about 40 minutes. The owner, Steve, was a pleasure to talk to, as was Kyle, A couple of easygoing guys. I definitely made the right choice! And, if ever I have the need again, I will probably only be putting out a call for one quote ... from MasterTech.

Very helpful, friendly and prompt service. Very efficient and answered all our questions. Came…read moreto the house and installed the windshield in no time. Windshield was in stock and installed the Very next morning. Thank you

Friendly and flexible with a fair price…read more Repaired a small chip in my windshield at my workplace.

I don't know. They don't answer their phones, automated. And they don't respond to a quote request…read more Thank you for responding to this. Text David Spenser, but yes, I called your phone number. I left a message got no response, but the fact that you responded to this shows that you are responsive.

I had an overall good experience with Safe Auto. The estimate was promptly received and throughout…read morethe service from beginning to end, the customer service was attentive. Compared to other estimates Safe Auto was the most affordable for my budget. Initially, the wrong windshield was ordered, but this was quickly remedied in under 24 hours. It stormed a day or two after the replacement. And my wind shield is still looking great and secure. I highly recommend their service.

Quick phone response and best price quote. Have not had service yet as he is an independent and…read moredidn't like his response on another review when he told them to call the dealership

About two months ago, a UPS truck hit my car while parked in the parking lot. I was able to get the…read morecompany's insurance company to pay for the damages. After researching different places, I knew I had to go to Charlie's Columbia CARSTAR because it had the highest reviews for auto body shops I had ever seen online, both for customer service and quality of repair. I was greeted by Adam and a woman (didn't get her name), and they were extremely friendly and efficient at their jobs. They made sure all my questions were answered and that I was satisfied with everything throughout, from the estimate process to getting my car back. They were communicative throughout the entire process and provided updates. I really appreciated the front desk workers and felt like they had my back. The staff who worked on my car was quick with the repairs while being the most attentive to details. They even included car detailing! My car was extremely clean on the outside and inside when I got my car back. I couldn't be happier with the services I received here. Even though I didn't pay for it (the insurance company did), I saw the price and thought it was quite affordable. I am honestly very impressed with Charlie's Columbia CARSTAR. I hope I'll never need to go through an auto body shop again, but it's good to know that this place exists and does amazing work if I do need to come back!

The staff is super friendly and attentive! Glad to have had my repairs done through them.. picked…read moremy vehicle looking brand spankin' new inside and out, thank you Rob!

I had a great experience with this windshield repair company! Scheduling was incredibly easy, and…read morethey offered plenty of available options that worked perfectly with my schedule. The repair itself was quick and super convenient. Overall, the whole process was smooth and stress-free highly recommend! (Belleville Location).

Ghosted. Got an email 2 weeks after request. No call. Job was already done. Apparently, no interest…read morewhen contacted.

New windshield was installed and crack was found while van was still parked within hours. Anytime…read moreAutoglass first sent someone out to "fill the chip" but no chip existed because the source is from the side when they installed it. They only offered to refund half of what we paid for this cracked windshield! We asked for them to come back and install an unbroken one which they originally agreed to,but then refused, first stating that they didn't have a size to fit this van and then claiming it was our fault. Beware of trusting this company. Owner cursed at us and hung up on us.

My daughter ran my truck through the garage/brick face. My windshield was horrific with smashed…read moreglass a glass splitters. Anytime did a fantastic job cleaning & replacing my windshield !! That's why I only deal with Anytime Auto Glass for decades

A rock hit my front windshield, causing a gnarly Crack in my line of vision. I called my insurance…read morecompany, who referred me to the Safelite that was closest to me. She said they would call to set up an appointment. I was called later that afternoon, and was able to make an appointment for just two days later. You have the option of going to the store, or having them come to you. I showed up at the assigned time, and they already had all the info from my insurance, so I just needed to give them my key, and wait in their comfortable lobby. The job was completed in less than an hour, I got instructions on what I needed to do so the new window didn't shift and cured properly, and they even vacuumed my floorboards. The experience was quick and painless, and the techs were professional and helpful.

They are liars! I waited 1 week to get my windshield fixed and on the day of the appointment they…read moretold me they had no parts and rescheduled the appointment for 10 days. I got pissed off and cancelled the appointment. I am thinking of going to court because they took up my time for nothing and kept me waiting for nothing!! Reply: It doesn't matter if you say the part was unavailable. I waited a full week for my appointment, and during that time you couldn't find a single windshield for my car? If you really wanted, you could have gotten it, but it's clear you guys don't take your work seriously!

Matt is wonderful to work with! Great products and always competitive with pricing! Thanks for…read moreeverything!

Matt tinted the windows on both of my vehicles. Great job on both and a lifetime warranty on his…read morework.