I got a check from my friend and drove to this location looking for antelope valley bank and to my…read moresurprise they have change the name a year ago , who knows why ! Anyway I got really good customer service by a nice lady called Lisa and no charge to cash my check and I don't have account with them.

Everyone here provides great customer service! I've come multiple times, and everyone has always…read morebeen polite, friendly, and helpful. The security guard is always in great spirits and greets everyone with a smile. He opens the door for everyone and makes sure you feel welcomed. It's always a pleasant experience coming here!

Never had an issue at this location. It is small but I prefer it over Lancaster location any day…read more Everyone is always friendly. The security guard is always helpful.

The place is in a very sketchy place, but the place is pretty good once you are in. Not as crowded…read moreas the other money loan places. The service people are very friendly :)

I went in to get a payday loan last week and was welcomed and attended to by a very friendly and…read morebeautiful young lady named Liz. She was a very professional and efficient worker with impeccable customer service skills, who made it a pleasant experience. I would like to say thank you for that Liz.-- Carlos Gabaldon

Worst service by Ellen M. Instead of being helpful she gives an attitude and does not inform well…read more Rude lady that may not be happy w/her job.

Pretty convenient place. They get you approved fast and the payment plans are very reasonable. Will…read moredefinitely recommend!

Every step of the process while opening a new account went very smoothly due to the pleasantness…read moreand professionalism of Veranice. I highly recommend requesting Veranice when visiting EFCU in Palmdale! Thank You!!

They're friendly and sweet however it's no less than a 45 min to an hour wait to see a bank teller…read moreto open an account or make a change. Second time here. It's ridiculous. All the offices are empty except one, packed with 3 women. Are they always on training?

This is the worst location. They don't give a dam about the business line why even have it open???…read moreMade a complaint to the manager and she's very dismissive with a nasty attitude. I'm a preferred customer with my personal account and business account & clearly they DO NOT value preferred customers.

My partner has a 401k with Merrill Lynch and and Ira and investment account that he takes money out…read moreon for his own use they send him a check he goes to Bank of America who is associated with them or as far as my understanding. Merrill sent him a check to cash out from his own money and he went into your establishment and your manger by the name Lisseth Melendez refuse to cash it , instead of doing her job to verify she turned him away and said she did not feel it was a real check ????? So then why not verify or try to help if the check Is from a company you do business with! She then said she was not gonna give out money out for free ??? Not only was she rude but unprofessional too . I am my self bank with Bank of America I have 3 account here and I feel like this was not handled correctly and I don't appreciate how this one particular branch seems to always have rude people working and very unprofessional . Quick note it's not the first time he cashed a check from Merrill and he doesn't have to have a bank account with BOA they have never have giving him a hard time to cash it till today , so he went to another branch and no problem cashed it as they always have

Was helped by a Roma at the teller area, she was very friendly and patient. Straightforward and…read morequick service while also prioritizing my privacy, which is very important to me. Have had unfortunate experiences with other CUs in the area and this interaction was a breath of fresh air.

Palmdale,CA I did a…read morewalk in, and the wait time is over 2 hours, so my SO and I decided to run a few errands first and came back. When we returned, another staff member at the front desk let me know, "If the next person doesn't show up, we will take you in." Music to my ears - and not long after, they called my name. The lady who helped me open my account is thorough, knowledgeable, and patient. She answered all my questions clearly and even offered helpful suggestions, like their low-interest credit card options and the higher interest rates available with money market accounts. I am new with this local bank, and the account - opening process was smooth and easy. I'd recommend making an appointment if you want to avoid a long wait. Private parking lot. Refreshments offered at the waiting area which is a plus.

Palmdale, CA My 5…read morestar review is about my ATM transaction. For the times I had used it, there was no line, It is always working and there is always a parking available. There is like 2 - 3 ATM machines located just before the entrance to the bank. Limited parking spaces but it is in a shopping plaza so parking is not a problem if you don't mind the walk.

This is a bank. Where people are expected to make financial transactions. You want to feel clean,…read moresafe and secure when doing so. Apparently Wells Fargo has a different "business plan" that they feel will draw in customers. Good luck with that.

I came into Wells Fargo. The manager Johnathon was very rude and nasty. I came to cash a check…read morefrom a member and was given the run around. I'm disabled he advised me to come back in an hour so that he could help me. Once returning he had me wait and start the process all over. I am disabled with broken disk and had to wait in line again for over 45 minutes. Very unprofessional and very inconsiderate. I let him know and he didn't care whatsoever. Felt as if I was being discriminated based of my color!

Tellers are friendly but that is where it ends. Always a line. No "personal bankers" on hand…read more One today and he stayed inside the teller area while some gentleman sat waiting for a long time. Extremely unsafe area yet no atm inside!