I just opened a savings and checking account for my self and and account for my 15 year Karina P helped me. She also suggested which kind of account best for my needs!! While she was working on our accounts she has us download the app to register for online banking in case we had questions! I am very pleased with her service! Paola was also great!! Definitely Open an account here!! read more

Lorena in the Oceanside branch helped me to establish and finalize my car loan. She was amazing! She helped me every step of the way and took what began as a frustrating experience with my car dealership, and turned it into a positive experience. Thank you, Lorena. You are the best! read more

Best branch, best manager, best employees. Happy to have them so close to home. If you need a new place to bank, you should visit the Oceanside branch of California Coast Credit Union. read more

After approaching a few other Calcoast Credit Unions asking for assistance with checks not recorded. I was told I wrote to many checks as well as I would be charged several dollars for each copie to be made. I felt this was unfair as their research system had been changed. I then went into the Oceanside branch and spoke to the Assistant Manager, Paola Alegra, who was such a pleasure and made copies of the needed information. Others should learn from her kindness and understanding. Thank you Paola for assuring me of the goodness in people. I have been with this credit union for over 40 years and so appreciate her going over and above. Thank you! read more

My 98 your old mother-in-law is a customer of California Coast Credit Union in Oceanside. Recently, some scammers gained access to her account there. They issued a series of ACH's over the course of 90 days taking out over $12,000 from her account. California credit union is not accepting any responsibility for not detecting this issue. They will not reimburse my 98-year-old fixed income mother-in-law for any over 60 days old even though they were a ACH and nature and should have raised a fraud flag at the credit union in our opinion. They have been challenging to work with and not responsive to our inquiries at the fraud department. I would advise that you put your money in a real bank and not this credit union read more

It has been such a pleasure working with Lorena Paredes at the Oceanside branch, who patiently guided us to secure a loan over these past few months. We would have backed out on moving forward with the loan if it were not for her expertise in explaining the pros and cons of the various loan options, and how each of them could benefit our personal financial portfolio. There are so many details involved with loans these days and she went above and beyond to help us gather the correct documents, answered all our questions and concerns promptly, and never hesitated to jump in at any time throughout the entire process. I would strongly recommend Lorena and the California Coast Credit Union in Oceanside to you all. I look forward to visiting the branch just to see her smiling face when I walk in. Kelly read more

Paola is always there to help me with my banking needs. There are times that I cant get to my local branch but I am able to call or email Paola and she always finds a way to make it work. Highly recommended going to Paola for any banking needs! read more

I applied for a HELOC with Cheryl Farnsworth at the Murrieta Branch and the entire process took only 3 weeks! Cheryl took the app and all others involved were friendly and made the process very smooth! read more

Lorena knew exactly what was needed in my situation and was able to take care of my issue immediately. She was professional and knowledgeable which is exactly what I needed. Thank you read more

Been banking with CCCU for many years now. Very satisfied with the bank and withe the customer service at the Oceanside location. Paola always has an answer to my questions and has been helpful with loan advice. Thank you for the great service. read more

DONT DO IT. ZERO STARS. Worst credit union ever. Every time I want to use one of their online services such as Zelle or a bank wire. They want me to come into to the branch. I signed up on line, these are online services? (Get with the times.) The worst part is they offered a cash incentive program for signing up. They told me I met the requirements 2 different times. Now all of sudden when I check on pay out for the 3rd time, I did not meet the requirements, how convenient. When I called into see what the heck happened. Guess what? They cant talk to me on the phone I have to come into the branch, of course. Worst financial institution ever. Needless to say I will be pulling my funds and relocating else where. read more

From the welcome at the door, to the expertise, guidance, respect, and professional management of two different loans....Ms. Paredes rose above my 5 Rating. read more

Lorena is fabulous! She repeatedly went above and beyond to help me work through a very complicated issue. She's so patient and responsive. Great experience! read more

This is my first experience with a credit union and I am embarrassed I waited so long to try one. California Coast Credit Union has been most helpful with questions and patient answering my questions and needs. :) read more

One of the main reasons I bank at the Oceanside branch is the staff. The staff are professional, experience, friendly and provide outstanding customer service. One of those staff members is supervisor Paola. Supervisor Paola is knowledgeable, patience, and her attention to details is impressive . She always helped me resolve my concerns and she always provided me the necessary information I need to make the proper financial choices. read more

Everyone at this establishment is incompetent. They will lie to you about your account. That is all they do. They are liars. Do not do business with them. They are thieves. They will take payment from you auto pay account and say you never paid. Even when the records show that they've been taking payment. read more

Please do not ever consider banking with California Coast Credit Union. They continue to walk a fine line of breaking the law and stealing from their customers. 1. During the pandemic we noticed that our auto debit for a car loan did not come out. We called the Bank and they said they had sent a letter and that as a result of us not responding they skipped the withdrawal without our consent and added a $50.00 fee to the loan balance for the convince. We told them we never received the letter never wanted a payment skipped and made the missed payment. They refused to reverse the "convenience" fee. 2. We paid the car off a few months ago and the final check was more than the outstanding amount. What typically occurs is a check in the mail. Not with them, they opened a savings account without our consent deposited the money into the account. Over the following few months they charged fees until the account balance hit zero. Hope they get investigated for fraud! read more

We are long time customer's here and we are proud to say that are now grown daughter's are as well. We have been pleased with the great customer service. read more

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I'm at the Branch off of College in Oceanside . I went to take 300.00 out at the ATM cancelled the transaction . When I checked my receipt it showed the money was taken. I tried calling the fraud or stolen card number but they have no after hours at this bank . After 10 to 15 min the money showed up on the account but not on the receipt . I tried pulling another 20 then it showed the 300 put back in my account . I have never had a bank do this before . read more

I was assisted by Luis Mota who was extremely helpful, punctual, knowledgeable, and respectful. He was able to set me up with an auto loan quickly and efficiently. Thank you for your help! read more

Got a great rate on a CD with excellent service and information from Luis Mota who went above and beyond. Overall good experience.

I've been a member for a while and recently came in to sign up for my younger brother. A man assisted us with the last name Mota. He was a huge help, he organized my family's different accounts so we could transfer money to each other, and he even updated all of our cards with newer ones that came with tap. He was really funny and made the process super easy. Mr. Mota filled me in on the different kinds of savings accounts that I could better put my money in. Would definitely recommend him for young people starting to open bank accounts. read more

I recently opened a new account at CALCOAST Credit Union. A very helpful and caring young man helped me! His name is Javier Pena at the Marron Rd branch. I am a senior with mobility issues and my son helped me with my manual wheelchair. I had a need to return several days later, and again, he was most kind and helpful! I would recommend him to all! read more

This is probably one of the worst banks when it comes to customer service and not user friendly. I asked for a formal 10 day pay off letter twice and was sent the wrong type two times in a row. They can't even transfer me to the right people and it's really difficult to conduct business on the phone with them. I would avoid them at all cost especially if you are Military. Really disappointed, came back from my 5th combat deployment and have to deal with this nonsense. read more

One of the best things about living in SoCal is the abundance of credit unions. If you're a member of one credit union, then you're pretty much an honorary member of all credit unions. How convenient is it to use your atm card here and not be charged a fee? There is one walk-up ATM and one drive-thru ATM here. Plenty of parking to handle your banking needs and the drive-thru ATM is high enough to accommodate all of you truck and SUV owners. When searching for this location online, you'll notice that its listed as the "Tri-City" branch. To make it easier for you to navigate, just know that it's at the intersection of Marron and College Blvd. and that it shares space with the Chik-Fil-A. I can't paint a clearer picture for you folks. This is the only credit union in the area (2mi radius) so it's definitely a convenient option. And it's about 1/4 from the 78... read more

California Coast Credit Union - Banks & Credit Unions Near Me - Oceanside, California

Went in to close my accounts. Luis was amazing. Helped me open a new account, made my day. First class service.

Justine Delos Santos was very efficient in explaining the CDs options and what would work best for me. Not only did she help me choose the best option, she did so quickly. Very impressed with her the knowledge she has off the top of her head. read more

We had a car loan which we paid off early. I sent a payment that was $19.00 over our balance to cover any additional interest. Instead of sending me a check for the overage Cal Coast scarfed up the money and put it into a savings account. On my first statement they deducted a $5.00 service fee. That's over 25%! After waiting on the phone for a long time, the representative told me there would be a $5.00 withdrawal every month for any balance under $50.00. Now I have to find a branch and personally sign to close the account. Or, I can send a written request and hope someone reads it before another $5.00 withdrawal is made. I will never do business with this bank again! read more

Most unorganized bank ever. Customer service is in the tank. Will be taking multiple accounts from here and never using again. read more

Sara Santacruz took her time explaining everything and answered every single one of my questions. She knows her stuff! Best customer service I have received at any bank! I highly recommend her :) read more

This would be 1 star if it weren't for the attractive interest rates they offer as well as the haggle-free-buying process they offer for vehicle loans. Their customer service is AWFUL. No one answers their phone and good luck getting accurate information . . . or consistent info if you happen to speak to 2 different opeople. They don't send you out a paper bill monthly and they can't even agree on what the mailing address is for their processing center if you want to set them up in BofA bill pay. You can get the payment automatically deducted from your other-institution checking account but you have to GO TO THE BRANCH to set this up. Oh, and they'll mail you out a coupon book if you want too! What year is this again? I was on the phone with them for 40 min just so that I set them up as a bill pay. Very frustrating to say the least! read more

Just went with CCCU, at 65 I have had business With many banks so far they are the and customer service was personal, courteous And complete. To Jim D. Don't slam a good Bank because you were late with your payment. BobbyS read more

Great customer service! Everyone is always so friendly and helpful here. I left another bank (BofA) because of their fees and horrible customer service. My friend is a long time member and recommended I open my account here. I am so happy I made the switch. Updating my review to shout out Cynthia at this branch!!!!! I just refinanced my car with her and I could not have asked for a better experience! read more