The selection was minimal. In fact they didn't have all sizes available. The worst part is that the embroidery cost more than the garment I purchased. $30 for embroidery or a logo and a 5 letter name. read more

I had been going to this uniform store for years. I had always loved the patches I received and usually they were on point with everything. However, the reason I am giving them one star is because of a very basic order that they should have gotten right and the lack of communication from them. Last February I dropped off four polo shirts, I needed them embroidered and my name placed on them. They told me a few weeks and I was happy to hear to pay and have them done. A few weeks I get a phone call that they were ready and I go to pick them up in May. When I arrive there I look at the shirts and noticed that my name is spelled WRONG! After the owner had written it down correctly and I had been a customer there for years. As asked what they could do to fix this and the owner reassured me that they were either going to order new shirts or fix the misspelled ones. Over the next few months I called and called about my shirts and well they still were not ready. The last time I called was in October and they said they were still waiting on the right shirts... It has now almost been a year and I still do not have the 4 polos back or anything. No calls, no follow ups, no customer service at all. I have come to the conclusion that I will never get a call, nor my shirts and I will need to take my business else where. read more

Excellent service and great selection of lab coats! I called ahead and asked if they carried them and the gal who answered was very kind and welcomed me in when I arrived. She helped me try on different sizes and recommended sizing up for comfort. Any Cabrillo students needing uniforms for bio, dentistry, or nursing should definitely come here. read more

Things must be changing at Coast because I have been shopping here a lot lately and have never experienced any other the previous issues I'm reading about. I am pretty sure I have exchanges with all of the staff by now also. Inventory: what's on hand is well stocked and primarily Koi. If you like quality and color variety you like Koi, and you already know it's expensive... that is not the fault of the store. I found the prices of Coast to be equal to anywhere else if you are comparing apples to apples. But be fair! Do NOT expect Dickies prices for Koi products. That's just foolish. Next: well stocked? Yes, In sizes and colors for all the latest fabrics and styles in drawstring and elastic. If you want garbage.... you can find it cheap anywhere... Coast is full of quality, I prefer to get my money's worth because I wash my scrubs each wearing. Now... customer service, really? Don't generalize a complaint, that's unfair and just stupid. I found each employee including the owner to be very knowledgeable about the brands, upcoming fashion and shipping speeds. They were also friendly and professional. I could see over the last 10-12 months they have made a big shift towards supporting medical, VERY ENCOURAGING. Lastly, anything they don't have, I order. If shipping gets delayed on a one off because of an act of God, or something NOT The fault of Coast one can hardly blame the uniform shop logically. Shop locally, support small business here. The only reason I withheld my 5th star was because they still need to add shoes to bring medical full circle. I know they are working on it, I will be pleased to see it happed. Grey's Anatomy I think is coming. read more

This recently replaced Galli Uniform shop. It's located next to Fast Eddie's pool hall, just past the Capitola DMV. Don't let it's proximity to that pit of despair keep you from heading in though. They've got a decent selection of uniforms. Most of us in the industry don't really get an option of where we shop or what we buy, but if you do, they've got stock. I like that they focus more on higher quality items than lower, but that also means if you're looking for a basement bargain, you're better off going somewhere else. Which is pretty sound business model in my mind. You'll never nickel-and-dime the internet, so better to focus on quality. They've got fire service, EMS, sheriff, state parks, and scrubs galore. They've also got a small section of stuff for the culinary program at cabrillo, and it's a great place to find a good apron for a cheap price ($9.99!) The folks working the service are very friendly and knowledgeable. It's why I prefer going in there as opposed to shopping online. Everyone has always been pleasant, and accommodating as they can be. They are quick to rectify any mistakes, and what they can't fix, they give you a break on pricing, or some other small touch that makes you feel like they care. One note though: I'm not sure what the embroiderer's hours are, but she's not there all the time. Which makes sense, because there's probably not embroidery needed all the time. So, if you need embroidery, plan a bit ahead. They are reasonably speedy, but I wouldn't plan on getting 24 hour service if you can help it. With that said, I've never been steered wrong here. read more

These guys were able to help me out a lot when I had to get a uniform quick after being hired in a hurry. They were able to get me all set up in less than a week, which I really appreciate! Four stars for two reasons: They are EXPENSIVE compared to going over the hill. They are the only uniform shop in Santa Cruz and enjoying having that monopoly. They are often pretty busy so you usually have a bit of a wait before you get any help. read more

Worst customer service ever. Bought a shirt for work and needed patches sewn on it. They said it would be pressed and ready two days from then and when I went in it wasn't ready. They said they would call me that day when it was done but never did. Finally picked it up with the patches sewn on but it was not pressed. Very poor business practice. I'd rather drive to San Jose to the uniform store that has their s&$t together. read more

I was not impressed with California Coast Uniform Company at all. I had been going to Gali Uniforms for years and was always satisfied with their service. I went here for the first time to buy work boots and was dismayed when they did not have a size 11 in the mens 511 Tactical boot. That is the most popular boot and one of the most common sizes. When the manager stated that it would take 3 weeks for a shipment to arrive and that they had done no order for new boots yet I could not believe it. As far as supply and demand goes for a business, it would seem something as crucial as having the correct sizes of boots in would be a fantastic start to a great business plan. Unfortunately as much as I enjoy buying local, I am going to have to go over to San Jose to buy my boots. read more

This store is awful! There is hardly ANY inventory for State Parks personnel (the photos on their web page are horribly misleading), and the staff insufferably rude -- especially the blond older woman! Avoid this business. read more

My first time experience here was great! I got decent scrubs for a great price! They guy (probably the owner) was super nice, will definitely be coming back! read more

I've been going to Central Coast since it was Gali Uniform. I've always been welcomed by their friendly staff when I come. I mainly shop here for uniform supplies and alterations. Ally, the seamstress, is very knowledgable and is always more then willing to help me with my odd requests. Their selection of duty gear and accessories is one of the best in the area. Whenever they don't have an item in stock they're always willing to go the extra mile to make sure you're satisfied. read more

I love shopping at this store when I want to buy a new bright colored shirt to wear under my scrubs. They have a great selection, seem to carry the latest designs and always have what I want or need. However, what really stands out is their customer service! Sal and Nancy went above and beyond in helping me purchase a new pair of shoes. They gave me advice on how to take care of the leather and how to get the longest wear from my shoes. Both employees are standouts and because of the service I received, I bought two pairs of shoes!! read more

Horrible customer service . been taking there horrible service sense the switch from gallie gear. Santa cruz and monterey needs a better unigorm store. read more

Cal Coast Uniforms, Capitola CA Matt, the owner has been rude and disrespectful. 3 + years ago I received a gift of a stethoscope from my family when graduating from RN school. It was a duplicate so I returned it wanting to use the credit for an upgrade. The upgrade was never ordered (after multiple promises to do so) therefore I asked for a refund. About $75... I have been refused over and over of my refund request. Proving w paperwork it is owed me... I am now resorting to small claims court and poor yelp ratings... Not what I wanted, only my last resort... Matt - please return my money so I might purchase the proper cardiac stethoscope for my tiny NICU patients... read more

I have been a customer for for 7 years. I have always been genuinely greeted. The selection has increased in quality and selection. The feng shui is always new. Monica has been the one constant throughout the changes. Monica has a winning smile! She has helped with scrubs on the hanger to selecting a unique color online. read more

Please beware, this is a BAD business! I would give this place zero stars if possible! Horrible costumer service! They are overpriced and have a very poor selection of attire. Don't waste your time and money dealing with rude management, go somewhere else at all costs! read more

Nice employee, but very very small selection of scrubs. Each time I go in they say they will be getting a new shipment in soon and never seems to have a better selection. Santa Cruz needs a better uniform store. read more

Worst customer service ever I have been waiting over 25 days for my order to come in the owner, the manager ,employees have all been lying to me about the wearabouts of my order and what is being done to get my order to keep my business. Worst business I have ever had the experience of dealing with, they hang up on customers, are rude , don't care about there customers needs, and the fact students are told to go to this business for uniforms required for school astonishes me. I will never do business here again and will never recommend this business to anyone. read more

This place use to be the best when it was galli gear. There selection was huge and one could be fitted and be wearing the uniform the next day! Unfortunately since they changed ownership and name (central coast uniform) their stock is almost nothing. It has taken almost 3 weeks for me to receive my new uniforms. Yes, I had to start my new job and new promotion wearing old ratty uniforms... The sad part is, word travels fast within the departments to which they sell uniforms. Don't you Central Coast uniforms anymore everyone in my department says...unfortunately it was too late for me. read more

To start.. The bed side manner and attitudes of the staff minus the owner are the worst. Its usually youngish girls.. Early/mid 20s and they never smile or welcome you to the store, have attitudes and are just plain rude. Ive never received a friendly attitude from the staff EXCEPT when i have been helped by the owner of the store. The other issues i experience frequently is.. They give you the idea that you can order items they dont have in stock very easily. Well.. Thats not the case, at all. They actually take months to order them... If at all!! They get away with this because they are the only scrub supplier in this area. Id rather order online from here on out and wait for delivery.. Because i know it will be faster anyhow. Im just floored on how the girls at this place treat people and get away with it. Today was by far the worst attitude... It was an olive skinned, long dark hair youngish girl 7/17 @ 2pm. The owner was there but too busy helping other customers to complain to. read more

Awful customer service and horrible experience, but from the look of their reviews it doesn't seem like they much care. When we went in the two attendants were helping other people. One was on the phone. She got off the phone and continued to do what she was doing, didn't even look up, which was fine I guess but seemed weird. We eventually asked for assistance after standing there another couple minutes . We were looking at the whites boots and asked for the size 11. There was a price tag next to the boot for 289. The label said "whites hawthorn" which we thought was strange but the boots were cleary whites with white label (for those who are reading this whites makes a lesser priced brand called "hathorne" but the labels are different on the boot). She said they're low on boots but had them in size 10.5. She set them on the counter, no where near where we were and went back to what she was doing. I had to ask her if those were the boots. I work in customer service was shocked at her treatment of us. So we were spending a while with the boots and another associate came to help. She was nice and helpful but we explained to her we were taking so long because they were $300 boots and we wanted to take our time. She gave us some good advice about how the whites should fit and told my boyfriend he should walk around a good 10 minutes. Finally a half hour after being at the store we decided to get them. When we were rang up the total was $500!! They said we had the whites not the hathornes. We said we were trying on exactly what was on display next to the sign that what we asked for. We got no apology and we're made to feel like it was our fault. Thanks for wasting our time!! I want to talk to the owner or manager about this I'm so disappointed. 200 difference is a huge amount of money and the way they dealt with the entire situation was awful. read more

Overpriced, bad selection and awful customer service. I frequently have to wait months for orders to come in, and I never feel helped very much by the staff here. What makes it worse is that I frequently hear from my coworkers that this place used to be the gold standard for California State Park uniform suppliers. Get your uniform needs met in San Jose. read more

Double Dipping Hi everyone who has to buy a uniform for your job. I have been buying my uniforms at this place since 1999. That was when it was Galli Gear, great service, uniforms always sipped on time through UPS, but not anymore. Since someone else bought the business and changed the name to California Coast Uniforms, they are not carrying the same uniforms, and they are not using UPS anymore. I bought a uniform jacket last week for $100.00, it took up the last of my uniform allowance, which was no problem. Today I get a call from them saying they needed another $15.00 to ship the jacket to me, what was I to say, I need the jacket. So, that fifteen bucks comes right out of my pocket, to late for reimbursement. They did not mention this fact last week, while I still had time. They said they stopped there contract with UPS and were now using the postal service. If I had known, I would have purchased the jacket at my local uniform store, and saved my money. I will no longer be doing business there, if you don't live near them, don't use them. G. read more

My experience here was great! The staff was friendly and helpful, they even had toys and puzzles for my daughter to play with while I tried on different styles. They have a whole rack of white scrubs especially for the Cabrillo College Nursing program and they sew the patches on the sleeve for free when you buy a top. I plan to go back the next time I need a uniform! read more

I've gone to California Coast Uniforms a couple times in the last few months to purchase scrubs for the Medical Assisting Program I started. The first time in (back in August) was awesome. The girl working was super friendly and she knew the Program Director at the school, everything. I went back maybe a month or two later and same people working, same helpful service and both times gave me the much appreciated Student Discount. I'd been to a Scrubs store in SJ at one point where the older ladies were very unfriendly, I had my 2 year old with me which they didn't seem very happy about and I felt like I needed to rush and get out of there. So I went back to Cali Coast today to get a few more sets of scrubs and although the Staff was friendly and they had the same brands of scrubs I was a little disappointed at check out to find they no longer provide that student discount. As a Manager of a local business I prefer to keep my business local but again, being a Student and a Mom that discount is much appreciated. The girl helping me did ask someone if a Discount could be provided but they still said no. At this point now that I know what brand and style I like I'll probably go for online shopping or make the trip to San Jose just because I feel like I paid for 1 set of scrubs today almost as much as I paid for 2 sets last time... read more

Today, the sales associated (Nancy) helped me navigate my way through their store to find the uniforms that I liked best. What the store lacked in quantity they more than made up in quality. I found the Dickies uniform brand that fits me well and they last a long time. Their choice in style and color were all there for me to choose from. Beyond the associate's help to guide me in my quest to find new uniforms, the kindness that she gave to my eight year old son was very much appreciated. She offered him water and showed him were there was a small kids play table to color pictures. She talked to him and let him play in front of the large mirrors as well. Her kindness kept my son busy while I tried on uniforms and dansko shoes. Also, this store has an in house tailor who can hem my uniforms for $10 a piece; so basically, I found everything I needed in a one stop location. Essentially, it was a visit that had the quality inventory, kind help, and tailor that saved me precious time. Invaluable. I highly recommend visiting this business. read more