Always cute shoes, but today was the worst Service I've ever seen downtown. I have shopped at the…read morestore many times and today there were three sales people standing around and when I asked for help, they acted like they were being bothered. I felt like it was an ages thing by these by these lazy salespeople. Maybe they should sell cute socks.

This place. So fun. Dare you to leave without a pair of…read moresocks for every human you love. And a new favorite pair of shoes for yourself. Epic piece of Santa Cruz.

We stopped in after brunch on a recent trip and were pleasantly surprised by the bright airiness of…read morethe store and happy to see a well-curated kids section. Ended up getting our little a pair of Vans which he loves and the person who helped us was super kind and patient, figuring out the right size and holding down the entire store. There were lots of people buying and looking and the sole employee did a great job balancing it all, even offering to replace the sneakers with the stretchy laces we bought. The price was amazing great value! They also had a huge selection of sunglasses which I would've looked at closer if my kid didn't keep asking me to play the coin operated arcade machine lol

Was able to find exactly what we were looking for, selection was fantastic! Top notch service,…read moregreat value and prices! My daughter wanted some Dr. Martens 8065 Mary Jane shoes, sold out everywhere, stores, online, with no idea when they'd be restocked. Old School Shoes had them and in her exact size that we were looking for, website was easy to navigate to find the product we were looking for, they also shipped them out same day. Next time we're in Santa Cruz, we'll shop at their store in person!

Thank you to Carlos, the gentlemen who helped me find the perfect shoe ever! He worked so hard to…read morefind what I thought would be impossible. He's beyond a knowledgeable shoe fanatic, his passion to help people is evident. As I was there, potential customers came in and tried on stacks of shoes. Some snapped photos. Broke my heart, shared to watch! Manager Carla is also a rockstar !! These two powerhouse's will find you whatever fit and style you want. Sure we pay a bit more, but remember folks, we always pay for services, these awesome, professionals are no different. Shoes were a few bucks higher, but the width, arch & style was exactly what I would dream of! Nailed it! To Carlos and Carla, thank you for everything you do for your customers. Your pride shows with each customer you help!! Love my Brooks!

We have been to the location in Gilroy. We came in here to stop and see what they had. The…read moreselection is huge. The store is beautiful and well put together. They just need to work on putting the prices on the shoes. All the employees seem eagerly ready to help you and happy to work here. We found some shoes that I just know my granddaughter is going to be so in love with so many new items I have not seen The staff is a 5-5

Little man is starting cross country, so we came by. Walked in and were immediately greeted and…read morehelped find the right shoes. Good shoes are important, so be aware. They scanned and measured the feet, bringing out a selection to try. He found one he loved and on his first run with them he hit his longest run and said he felt really good.

Best shoe shop ever! It's a private shopper experience…read more They do complimentary foot scans and the results shocked me! I never knew that I was flat footed and compensating with wearing shoes that were too big for me. I will now only buy wide shoes that are a size smaller. They also recommended synthetic socks as well. My life is changed! The shoes aren't cheap but it's worth the investment.

Yeah, this is another famous footwear. This review is based purely on my experience purchasing a…read morepair of shoes and picking them up at this location inside the Capitola mall. Let's face it, shopping is tricky these days for everyone. Truthfully I never thought I would become a person that would obsess over a pair of sneakers, but as soon as I saw the blue Nike court vision low online, I knew I had to have them. After going to three different locations with no luck they had my size here. When I arrived at the store, I walked in and was greeted right away. They have someone at the front desk who asked if I was shopping or pickup. The associate was very polite to me, at first I did not see the shoes. She checked in the back for me and was literally back in 10 minutes. I tried them on, they are so comfortable and I was lucky because they were the last and only pair left in the store (in my size too) it was meant to be lol. When she rung me up at the register, then checked my account and told me I had ten dollars in rewards points, so I used those points to save money. Overall I am completely satisfied with my purchase and I will continue to shop at famous footwear - thank you

How often do you give 4 stars All you corporate people out…read morehere reading this take note This store has a. Employee who is absolutely amazing and her picture belongs next to the definition of customer service Associate 296496 Unfortunately I didn't get her name I was too blown away by her awesome customer service I miss getting the customer service that this person gave Thank goodness for her dedication

The poster boy for any shoe store with an urban touch is Gary, at Shiekh Shoes in Capitola. He use…read moreto be the assistant manager of Shiekh's in Valley Fair. They gave him his own store (probably to send some color to Santa Cruz) and I have to say... I make the trip to Capitola to buy my shoes all the time. One day this cat will have his own business! He's that good at what he does. I know I like to see him... don't know if he really likes to see me! I'm the cat that always needs a discount and will tell him about it.. Gary, "I can't give you a discount today man." Jamal, "G, I've been coming to you for 6 years now... always buy my shoes from you.. always referring-" G-"ALRIGHT, DAMN... HERE'S YOUR DISCOUNT. I THOUGHT I COULD GET AWAY FROM YOU BY TRANSFERRING STORES?" J-" hell no... not with the discounts you give me." ;0) So if you ever in the area or live in Santa Cruz.. check out G at Sheikh Shoes. Tell him Jamal's cousin's- best friend's- brother Gabe sent you.

We had a great time wandering around Santa Cruz last week, and one of the cute little shops we…read morevisited was Bunny's. It's not all shoes, but you know places with shoes where you always find something adorable that you can't resist, because the management does such a great job curating the place? That's Bunny's. There are pretty dresses on the wall, stuff on shelves all around, and tables with jeans and all kinds of things. Really, you end up looking all over, because the place is so eclectic. The prices were reasonable, and be sure to check in on Yelp, you might get a couple like we did!

I had such a great experience at Bunny's today. The sales person Liz was there to get me what I…read moreneeded when I came in and did not have time to figure it all out on my own. She brought me options that I didn't think of when I told her what I was looking for. I am feeling good in what I bought as I head out for an event this evening. You do not get this king of help at larger stores and that is why I shop local! Thank You Liz!

I visited the Santa Cruz REI on a Monday around 7pm. The store was a little busy, but I was…read moreimmediately greeted by someone friendly at the registers, which made me feel welcome right away. I wandered around for a bit and appreciated being able to browse on my own before heading back to the register to ask for help. I wanted to try on the Osprey Fairview and Sojourn packs with weight added so I could get a realistic feel for how they'd carry. I was directed to the fitting counter and met Kira -- and she is amazing. To give you an idea of how much she was juggling: she was already helping another customer with a backpack fitting, assisting me, and keeping an eye on two additional customers on the floor. Despite being clearly busy, she was calm, attentive, and intentional with each of us. She truly took the time to understand our individual needs and concerns. When I explained that I wanted to try the packs with added weight, she suggested going through a proper fitting to ensure the best ergonomic setup. While the Osprey fitting didn't go as planned Kira immediately shifted gears and offered an alternative option without hesitation. She was incredibly supportive, validating, and encouraging throughout the entire process. What could have been a disappointing experience turned into a positive one because of her empathy and professionalism. I cannot recommend her enough for anyone needing backpack fitting support or guidance. She went above and beyond -- truly exceptional customer service. Please give her a raise. She absolutely deserves it.

Another trip in, another terrible customer service experience. There is no one available and one…read moremust search for assistance to open a fitting room. Employee - "Are you staring at me because you need a fitting room?" Me - "yes. It's not an efficient system." "It's not efficient for any of us!" Haha thanks for the help dude. I found everything on my own just fine. Sorry to bother you...