They are very knowledgeable and experienced in residential awnings…read more I had them repair two existing awnings that had torn in the recent storms. Full service offerings include - on site estimates, removal of existing awnings, sand blasting and powder coating of frame, new Sunbrella fabric awnings custom sewed and installation. Their pricing is very fair and I had enough in my budget to have them include a new third awning that I have wanted for a while. Highly recommended!

Great job and pricing! The whole team got the job done super quickly and quick turnaround time as…read morewell. I recommend them!

On time great suggestions Installers did a great job…read moreAll around great company Value was exceptional

We have an awning originally from Accent Awnings. It is approx. 15 years old. It was getting a bit…read morefrayed so we called Accent to replace the fabric. Devin came out took the measurements and gave us an estimate. They even gave a discount for being a returning customer. When the Awning fabric was completed they called, set the appointment they came on time and they were in and out in 30 mins!!!! So professional and clean. When the time comes to replace another existing shade we have we wont hesitate to call them. Nice to have a company that is so professional and competitive with pricing.

Just had new patio completed from Patio Guy and could not be happier. From start to finish Adam,…read moreBrody and team were tremendous! Online quote was simple and easy to follow. Adam came down next day for a detailed quote and Brody and team build new patio up in less than two days a couple weeks later. Would have been one day but they had to remove my old leaking patio otherwise it would have been one day job. 40 ft × 11 ft are dimensions for new patio which adds significant amount of usable patio space for us. Only regret is that I didn't do this years ago. Price, professionalism, communication, demo, build and clean up were all amazing. Highly recommended and would absolutely use again.

The service and quality was great! This crew was very professional and completed their job in a…read moretimely manner.

We recently had an amazing experience with Where Shade Is Made in Anaheim and I wanted to share…read more A couple of years ago we had awnings installed by another company. During the recent windstorm we forgot to retract the awning and it was damaged. I first called the original installer, and unfortunately the experience was very disappointing. The first thing they told us was that the damage wouldn't be covered because we didn't retract it during the wind storm, and the customer service was extremely rude. It also reminded me how difficult it was working with them in the first place, they gave us the runaround for almost 6 months before the original installation. After that, I reached out to Where Shade Is Made, and the difference was night and day. I spoke directly with the owner, who assured me I would get a call Monday morning to schedule the repair. Sure enough, Monday morning I received a call from Jimmy their GM, and from that point on everything was smooth and professional. By the very next day our shade was repaired and working perfectly again. Even better, Jimmy let us know that the repair didn't require as much work as originally expected, which actually made the final cost lower than the quote. That kind of honesty and customer service is rare these days. Thank you Where Shade Is Made for the amazing service. I truly appreciate the professionalism and quick turnaround. I would absolutely recommend them to all my friends and family.

Outstanding experience from start to finish. The team at Where Shade Is Made is knowledgeable,…read moreprofessional, and clearly takes pride in their work. They walked us through the options, helped design the right shade solution, and delivered exactly what they promised--on time and with excellent craftsmanship. The quality of materials and installation is top-notch, and the finished product looks great while actually making our space cooler and more comfortable. If you want custom shade done right by people who know what they're doing, this is the place. Highly recommend.

My great experience started in the showroom with the help of Saul. He answered ever question we had…read moreand made sure he explained every detail about the awning The installation crew were very professional and made sure everything was to our satisfaction before they left I would recommend The Awning Company to any of my friends

I had a good experience with the whole process! Fair pricing ,great home staff and very competent…read moreinstallation crew. Would recommend them for all you awning needs.

We had a motorized screen installed at the opening of our California Room…read more A few of our neighbors had used and recommended Quality Improvement Products. The company responded to my call immediately. The sales rep, Joe was very knowledgeable and helpful. The best part was the installation! Jose and his partner did a beautiful job!

Update: Daniel arrived early and got right to work! They…read moreanticipated a three hour install but it was only an hour and a half or so. They did a great job with install and clean up and I'm really excited to be able to use my retractable screen! So far, yes! Today's install day. I will post after pictures when they're done and update my review.

Extremely Disappointed - Warranty Ignored Despite Multiple Follow-Ups…read more I'm genuinely disappointed that I have to leave this review just to try and get a response. In 2023, I purchased a large custom awning for my backyard, paying over $13,000. I was told it came with a warranty, which was one of the main reasons I chose this company. In April 2024, I noticed one of the corners had started tearing. I called the company immediately. The receptionist, Pam, mentioned she was retiring and gave me John's direct number. When I spoke with John, he said he needed to verify my warranty. A few days later, he confirmed it and told me that Brian would be contacting me to take care of the issue. I spoke with Brian on May 6 and even included a screenshot of our conversation. Since then, I've followed up multiple times via phone and text. He promised to schedule a tarp pickup--but never showed up. No updates, no calls back. Completely unreliable. As a repeat customer--having purchased not one but two awnings from this company--I expected better. The quality of their work is good, but that means nothing if they disappear the moment you need warranty support. If you're considering working with this company, be warned: they may deliver a great product, but if something goes wrong, you're on your own. The lack of communication and accountability is incredibly frustrating and unprofessional. I truly hope this review gets their attention, because I'd still like to see this handled the right way. If the company makes this right, I will gladly remove this review. But as of now, I cannot recommend them.

Excellent quality and workmanship. Priced well and the installers were professional and neat.read more

I had a great experience working with Excellence Awning. Communication was fast and clear from the…read morestart, and they were able to schedule and complete the work much quicker than I expected. They were patient in answering questions and explaining options, and the installation itself was smooth and well organized. The crew was professional, respectful, and clearly experienced. Everything was installed cleanly and looks great. Overall, I'm very pleased with both the service and the final result. It's refreshing to work with a company that's reliable, fair, and takes pride in their work. I would definitely recommend Excellence Awning to anyone considering a new awning.

Excellence Awning truly lives up to their name. I did quite a bit of research before calling them…read moreand I am very happy with the results. From the very beginning, they were extremely responsive and communicative, with a turnaround time that was impressively fast. I spoke with several other awning vendors for comparison, and Excellence Awning was very reasonably priced without compromising quality. They took the time to answer all of my questions clearly and professionally, which made the entire process feel easy and stress-free. During installation, the team was punctual, courteous, and highly professional. Everything was done efficiently and with great attention to detail. The end result looks fantastic, and I couldn't be happier with the awning. It's clear they care about both their work and their customers. I highly recommend Excellence Awning to anyone looking for quality, professionalism, and great value.

Since my last update the team at Valley Patios - Palm Desert, which is their corporate location,…read morehas sent teams out multiple times to review and correct all of our issues. Following the recent rain storms we no longer experience any leaks, our electrical concern has been resolved, and better sealant has been applied to correct the wet wall concern. Tammy & Andy were exceptionally helpful and communicative throughout the repairs and I can at last say that we are satisfied with our purchase.

Update: Shortly after my review where I gave them 1 star they came out and repaired the spot on…read moreroof of patio cover that was causing the leak. It has rained since and it no longer leaks. I appreciate the fact that they came and did the repair. Still happy with the overall look of patio cover.

Ryan and the team are awesome to work with and built us a beautiful custom awning…read more We are extremely happy with everything they did for us!

I was very impressed with this group. As a fellow contractor, I have to say their service is beyond…read moretop notch. I needed help replacing 2 lattice bars. One of the owners helped me when I drove to their shop and spent so much time looking through inventory. Even when she was not sure it was something they carry. When they did not have any in inventory. They had their office clerk Bree call their suppliers to see if they could help me that way. To work that hard for small work (2 lattice pieces) their work on the big boy jobs has to be top notch!! Thank you again to the team at Griffith.