Came to this paint store to get a paint color matched, but the experience was really disappointing…read more(unlike my last two visits). I brought in my door trim for them to match the paint, and they immediately told me they couldn't do it because there was shimmer in the finish. I explained that I didn't need the shimmer -- I just needed the closest base color. Then they said no one (the color technician) could work on it until Monday. But if you're not the color technician, how can you confidently tell me what can or cannot It's clear they don't want to help and don't care whether someone is a repeat customer or not. I drove all the way from Los Altos to Cupertino for this, and honestly, it was a complete waste of time, unwillingness to help & give me this "I don't care" doing business with a repeat customer made this a very disappointing visit.

The staff was so friendly and helpful. They were such a great resource on giving suggestions on…read morewhat tools or products would work for my needs. They helped me do a color match with a paint chip I brought in, and it was SEAMLESS. I also really liked that they were so proud of the quality of the items they were selling. Before I left, they told me to make sure I wash the brush I got because it would last me for life! They were absolutely amazing and would highly recommend checking them out.

I went to pick up paint my husband ordered and bought online. It was a quick and easy pick up. The…read morevalue of paint there is great. Some customers were rude and holding up the line but the workers maintained great customer service through it all.

We have finally started demolishing the last room in our house to be renovated - the master bath…read more We went to our go-to paint store to match the wall color to our tile selections. Kyle McCauley, the Store Manager wasn't satisfied until the matches were perfect. We had an outstanding experience - lots of good advice, quick and pleasant service, perfect color, high quality paint, and a 35% discount that was going on this week. Who could ask for anything more.

After shopping around, I discovered that this shop and these people are head and shoulders above…read morethe competition. Not only did they accurately answer my question over the phone,...when I walked through the door Shaun greeted me and asked what I was looking for. As soon as I told him he went to get it for me and brought it to the register!! Wow - such service! And after I rang up he offered to help carry it out to the car. All this and they had the best price in town too. This is going to be my go to source from now on.

Gabriel and Daniel helped me get what I needed in terms of a color matching paint for an obsolete…read moreKelly Moore product that's on my house right now. Much appreciated guys.

Got great service from Zachary. He works hard & helped me choose paint colors. The samples were…read more excellent value & sold in convenient quart sizes.

Went to get price estimate to replace left-over paint from contractor that had purchased from…read moreanother store. I showed the 'clerk' the s-wiliams 1-gal can, and she said: "We don't have that brand". I pointed to "Sherwin-Wiliams" printed on can, no response. Then tried another approach by asking her the price of the paint. She replied she can't tell me, that I would have to contact the store that's on the label on the can. The label is from another S-W Store. "What the Heck?" Not being able to reason with her, due to her limited "Customer Service Ability to adequately explain herself, I left disappointed in her lack of care. Got home, called the phone # on the can, turns out to be store in is in Sunnyvale. Told my story to the polite gentleman on the phone, and was able to get a $ price! He couldn't understand why the Mtn View store couldn't serve me. Bottom line.....Don't go to Mtn View store where they are "Customer Service Challenged" .Go to Sunnyvale, where customer service seems to mean something.

Service was great. Very busy in the mornings as contractors are picking up their supplies for the…read moreday, but afternoons seem to be less busy. Had 2 paint matches - they did a great job. I'll definitely buy future paint from this location.

They have a great selection of colors and can match anything. I would pay more because the great…read moreservice and friendly attitudes. I wholeheartedly recommend this place. Reasonably priced. I love these guys. They are super friendly and helpful.

Helpful staff. They took some old paint cans for recycling, too. They color matched other makers…read morepaints, another big plus

Recently went into the Dunn-Edwards Paint store and was lucky enough to speak with Patrick about a…read moreproject. He gave me great advice and the project was a huge success. Many thanks, Patrick!! I'll be back!

Had a fantastic experience at this location of California Paint Company. Thomas and Dave helped me…read moreout of a bind, when I was trying to color match to a BM paint on my walls. Thomas even stayed late to help me when I walked in near closing time. Super friendly service every time I went in. These guys have years of experience with paints and colors, and are a wealth of knowledge. Definitely will only be shopping here for paints and supplies.

I went to this shop in 2017 for my kitchen cabinets project with SW colonnade gray , it turned out…read moregreat. 2021 I'm doing walk in closet project. Got a pine of SW repose gray from Home Depot for testing. Color is right on wall and closet. So I went to this shop to get a gallon of aura paint. But the machine didn't match the color right this time. Went back for refund, got yelled at. After showing pic to the owner, told the owner the color turned out blue it's not even close, I can't use it. It's more bluer in person. He told me" we don't go by pic." So he took back the aura and testing on a piece of paper. And said "your house lighting is wrong. My paint has no problem." When I tried to get the piece of paper and go outside to match the chip he wouldn't let me. And yelled at me" you know nothing about paint." he slammed the gallon paint on the counter and yelled again" I'm not taking it back". So unbelievable. Be aware of this place. No customer service at all. Horrible service. Totally waste of money and time. Never go back again. Of course nothing can match perfectly. But it' should be close to gray beige color, not baby blue. Maybe your machine needs to be calibrated? Why I had to be yelled at when your machine is not working right? You are not even trying to help fixing the problem or refund me for your malfunction machine. BE NICE cost nothing.

Just like what everyone is saying in their reviews, customer service is top notch here! Eric and…read moreDavid helped me and very thankful for their expertise and guidance. Def come here, you won't be disappointed!

I went with my son to pick up a quart of paint, and they let him come to the back and learn how to…read moremix the paint! He saw how to program the paint machine, how to align the can, how they cap it, and how they shake it. It was an awesome experience, can't say thank you enough. The paint we got was great also!