Incredible customer service. The best shipping experience I have ever had. Thank you to the awesome…read moreteam working here!

The three customer service agents at this location are White supremacists. Nice or White people…read moreand refuse to help People of Color. The blond young man started to process my order than ran over to another White male customer who walked in after me. Then the White young lady with the accent, looked at me with disgust when she was left to help me. The middle aged white Man was verbally intrusive and rude talking down to me. Thank you for your response. I think your follow up would better serve local People of Color by editing your not to me below. Thanks!

Local gem indeed. Has been in business in Concord since 1907 and can always be counted on for…read morepatient, careful service no matter how small the job. Hope they stay in Concord for another century!

Local gem. Tiny bit hard to find but well worth the effort. Had kind of a tricky job. that required…read moresome assistance. Patient, kind, individualized service. Thanks Tracy. Small, funky, affordable, great alternative to the big box stores. Miss the days when every town had one of these. These places are precious community resources.

What a great place! I came to them with just a little personal job of making copies from my phone…read moreand it was if I was a large company with an order. They treated me very well. The job was AMAZING! What great customer service as well. For your copy needs please don't miss this place.

Minuteman Press Natick created a beautiful Funeral Program for a family member. Tony and Elwood…read morewere responsive, flexible, easy to work with and, just as important, empathic. My technical skills are limited but they were able to transform our ideas into a lovely keepsake at an affordable price within 24 hours of my initial contact. The graphics are beautiful and the result professional.

This is a follow-up to the five-star review I wrote when I first used this company. After a…read morebeautiful printing and framing job they did for me for an art exhibition, I wanted to use them again. I called and left a couple of messages. That was four years ago, and they haven't called me back, I'm assuming because they received my first review, for which they asked me several times, and don't need me anymore.

While visiting my mother last year, I saw that she was about to throw out an old frame that adorned…read moremy childhood home. It featured a matte with many panes in different shapes and sizes, for kids' photos. Being the nostalgic type, I refused to let her throw it out - but what kind of proper framer would deign take on such a lowly task? As it turned out, Jordan and Brandon at Pitch Black were happy to rescue it. They all but rebuilt it, stiffened and straightened the matte, and handed back a handsome, drum-tight frame that will feature my kids for the next 30 years. When I returned a month later, to ask if they would print some photographs, I got to spend some time with them and observe their studio in action. I was super impressed - not just with the operation (from color correction to matte cutting, frame building and glass cutting) but with their body of work. It felt like all the presentations were different, not just variations on a theme, and I could see how much effort they put into making other people's art look spectacular. The pricing was excellent, and their positive attitudes made me want to print more, frame more, and share more of my work. For me, that's an added bonus of Pitch Black Editions: Brandon and Jordan are really cool, artistically inclined guys who are willing to do exactly what you want, or devise something fresh if you're looking to elevate your work. Cool guys, professional quality, great prices and frames that are built to last. Swing by The Bradford Mill, look for a door on the left side of the parking lot, say hello and never look back. You're in great hands with Pitch Black Editions.

Weddings can be incredibly stressful and are hard to keep track of all the little things. We tried…read moreto have our table placings printed at Staples 5 days before our event and they were unable to do so and could not offer any solutions to our issue. We had purchased printable, perforated place cards that already had a crease in the middle. We needed names printed onto these cards and Staples could not do it because of the machines they use. They told us there was nothing they could do and suggested we come to Ink Etc Marketing. From the moment we walked into the door the owner was friendly and engaging. We explained our time crunch and why Staples was not able to help us. He thought about it for a moment and they pulled up a picture of the design we had saved on a flash drive. He said that the perforated paper does have issues being put through printers, but he had an alternative suggestion. He suggested that we use card stock he had in stock and he would print, cut, and crease the cards so they could be folded in half without tearing in the machine. We agreed and went on our way. He called us less than 4 hours after we placed our order and we were able to pickup exactly what we needed. This was a huge relief and I would definitely recommend his services in the future. We were able to return the card stock we had bought and got beautiful place cards with plenty of time to spare.

John and Pat are consummate professionals who always go above and beyond for the customer. Our…read morebusiness relies on their products and expertise and they are always sensitive to our quick turnaround times. All of their materials are high quality and the bonus is that they are great people. This should be your go-to place for all of your printing needs!

Grand Image Inc. helped print out my extremely large wedding seating chart. The seating chart was…read moreprinted on a 36"x72" foam board and packaged securely for transportation. The quality of the board & print was great. The customer service was also excellent. They answered all my questions and worked with my tight deadline. At the time of ordering, I did not have a stand yet, so they provided me with easel backs. I was very appreciative of their help and generosity!

I am a professional graphic designer. I have been using Grand Image for several years now to have a…read morevariety of outdoor graphics and banners done for my clients. They are great to work with and I am always happy with the end result. I would highly recommend them to any designer who is looking to have professional large format printed graphics done.

Such a wonderful staff!!! They are so helpful!! Been a few times, very convenient... though they…read morewanted to charge me about $5 to open a file on a CD, yet it was free if I emailed it. That was a pain, but with a couple of files to open, it was worth the trip to Starbucks to email the files.

My first experiences with AG was when I was a student at Middlesex in the early 90s, when we…read moreprinted The Circle' (the school's 'Writer's Forum'). Glad to see you still thriving! Zack and Krista are awesome and have helped me meet deadlines in the past. I've happily become used to visiting on a weekly basis to print custom thank you cards, call sheets for my shoots, mounting color check cards, etc. Thanks to your team for being a great value and excellent service, every time.

My wife, who is a local realtor, contracted a small job for her business. 50 brochures were…read moreprinted for $136.... When she noticed a simple, but consequential spelling mistake, she brought it to their attention. Their response was "we can re-do the job, but you will have to pay". Sort of surprising! They will no longer get her future business, and that of her associates. They could surely benefit from a refresher course in customer service 101.

We made an appointment to look at wedding invitations and save the date cards. We arrived on time…read morefor our appointment, only to be told they don't have any displays or books. All they could do was have us find something on line, and then they can duplicate it. Why the made an appointment with me without telling me the situation is a mystery and a complete waste of my time and gas .

BuQuet at Lexington Graphics was an outstanding partner as I sought help to design business cards,…read morebookmarks, and a banner for my upcoming novel "Walking on Fire". Her artistic sense provided me with a perfect design for my project. I appreciated her eagle eye for quality control, something that would not have happened if I'd used an online vendor. I am very appreciative of Lexington Graphics and heartily recommend them!