Company did a compete install with three furnaces, an integrated dehumidifier system, and a…read moremini-split. Made sure every unit was registered under warranty. Signed up for their maintenance plan, where they come out twice a year (Spring & Fall) to ensure systems are working correctly. I have had codes sometimes come up on the thermostat display, and M&B always has someone to answer the phone to forward the issue to their on call after hours technician. A company with good communication and services, especially their technician Rick.

They arrived at my house at 745am to replace both HVAC systems. By 5pm, I had two new Carrier…read moresystems cooling my house. The temperature in my attic was over 100 degrees and they managed to do the work despite the obvious discomfort. The covered all of the floors and left after thoroughly cleaning up after themselves and removing any debris. They explained how the systems work and all members of the installation team had a very positive attitude. The 'estimator' went beyond just looking at the heat pumps and determined that some duct work was needed for optimal efficiency and performance. On time, priced competitively and a great installation team. Highly recommend.

I wanted to give a big THANK YOU, to Harry and Austin! They took care of the problem. Gave me…read moreinformation. They cleaned up everything!!!! Mr. MOODY, please acknowledge them. Rincon, Georgia.​

Purchasing a new HVAC unit and getting numerous quotes is a daunting task. I think I met with at…read moreleast 6 companies before deciding to go with Southern Air. I had gotten Mike's name from a friend who had used him in the past. A Word of mouth referrals always means a lot! Michael was familiar with and willing to install several brands as opposed to a few other companies that only seem to sell one brand. He also didn't make me sit through an hour long presentation about why his company and products were the best (my time is valuable and I had sat through one too many gimmicky presentations from other HVAC companies in town already so I was really grateful to skip that). His price was THE best out of all the companies I got estimates from. We had two HVAC brands in mind and also wanted a Nano filter (UV light that kills mold/bacteria inside the blower unit). We weighed the benefits of both brands with Michael and proceeded with what he suggested (we had also had an upstate HVAC friend independently confirm it was a good choice). We got the quotes in July 2020 and Michael told us that prices would go down in winter if we could hold off for a few months. He was right- we got a better price in early December. They also put in the Nano bulb which will get replaced every two years. I think this is a nice feature for Charleston area homes where mold can be a real fear. Installation day came and everything went smoothly! Three guys came and it took about 5 hours from start to finish. They worked clean, were thoughtful, and took their time. Michael and Phillip answered a few questions I had along the day. Bonus points for all of them acknowledging my dog throughout the day who is always both totally exhilarated and completely stressed when workman are here

With this weather not knowing if it wants to be hot or cold, never is a good time for the HVAC…read moresystem to go haywire. Thank God for Quality Pro Services! The name fits. They responded swiftly, didn't break my bank account with their prices, and fixed my unit in a jiffy! If you're looking for quality A+ service, call these guys!

I was scheduled for discharge from the hospital the week the temps dropped into 30s and our heat…read morequit working . This is the second time I've called customers preference for service and again, the response was immediate, efficient, and heat working again within an hour of arrival. If I could give more than 5 stars I would. It's hard to find a company with integrity not to mention just a truly nice person. They get all 5 star ratings for a reason; call them and u won't be disappointed OR overcharged.

Look no further, Just do it!!! It's 10:57PM and Kenneth/tech just left after repairing my parents…read moreAC unit this evening. I started contacting HVAC service repair companies via Yelp about 8:45pm this evening. Kenneth with Customer's Preference messaged back within minutes on Yelp and gave a great quote, but their next available appt. wasn't until 9am. I advised I would message back if I couldn't find anyone to come out immediately, as my parents are older and both recently suffered from COVID-19. He messaged back that he would come out ASAP. Professionally, masked and equipped he was here within an hour....true 24/7 service!! He is definitely an expert on all things HVAC, and I recommend Customer's Preference 1000%

I hired Terrace Heating & Air to replace an old single stage heat pump (HP) with a two stage…read more After installation I attempted to use the thermostat to get the HP to switch stages. No luck. I checked the 24volt control wiring and the 2nd stage never hooked up. I called Terrace and a tech was sent out make it right. He arrived, took a look, said he had no idea how to hook up a two stage. Given I worked in maintenance and knew control circuits "we" got it hooked up correctly at the compressor. Went into attic to check wiring on air handler and tech states he is glad I am here as he is color blind. I could not believe he said that given the wiring had eight different colors wire insulation. Got it straightened out and works great. That said, I received a bill from Terrace to rewire it correctly which I obviously let them know I would not pay. Several other instances I was billed double because "part has to be ordered then installed", misdiagnosing a bad compressor when it was a bad reversing valve. End of story Terract sent me an email they would cancel the last bill and would no longer service this system. Thanks Terrace, saved me the trouble of booting you. I hope your techs learned something from me.

This company must be out of business. Never returned multiple calls. Gave the $10,000.00 job to…read moreanother company.

I consider myself lucky to have found this business! It can be very hard to find someone who is…read morehonest and ethical these days, but Air Concepts Solutions was and also very pleasant and efficient to work with from the first phone call. They came out ot Wadmalaw without whining about it, they gave me an estimate, and they stuck to it. They arrived when they said they would handled a tough job (three story house and HVAC unit in the attic!), were very professional all the way, and cleaned up behind themselves completely. I'm not looking forward to the first floor unit failing, but when it does I'll be calling this company again. I don't usually write reviews but this job was handled so well from start to finish I felt I had to this time.

Had used this company for 10 years but this last service call was placed 3 days ago. The blower is…read morebad and here we are 3 days out and still waiting on them to find a blower. Would not recommend!!

This company is the best!! LOVE, LOVE, LOVE them! I was pregnant and our AC unit went out in August…read more(100 degree weather). I called other places and they could not come for 2-3 days. One Call Heating and Air came the same day! I am forever grateful for the thoughtful and accommodating service I received from this local company. Very professional, friendly and punctual! Stop reading other reviews and call them:)

Gene is very professional and honest, unlike our previous HVAC company. We are thankful our…read moreco-worker recommended them.

Mold invaded our hVAC system and all the ducts, and spread around our two story 4000sq/ft house…read more Mold was so thick, most of our upholstered furniture could not be saved. I received a few estimates to remediate our system and clean our ducts that were between $8000-$14000. Then ECO Friendly Services came to our rescue! Not only did they save us thousands of dollars, they were available almost immediately. Professional and thorough, they explained the process in detail and provided before and after photos. I was so impressed, and never expected the ducts to be so clean after a relatively quick treatment. With 4 kids I am also so thankful that the process is GREEN, and safe for everyone working in the home. I am so thankful for Effy's (our technician) calm, detailed demeanor during what was an emergency for our family. I recommend them highly.

I hired Eco Friendly Services to clean my dryer vent. The vent was relatively full and vents out to…read morethe roof. When I made the appointment I explained on the phone that I have a stacked unit on the second floor that vents to the roof and asked if there was anything I needed to do to prepare for the appointment. I was assured it was no problem at all and they would clean the vent from inside the house. The person who came out was kind of rude and complained about having to move my washer and dryer to get to the vent. My slow drying times didn't improve at all and based on the amount of lint they got out, I'm not confident it's really that much cleaner. Next time I'll find someone else.