I give them 10 stars! Oliver Dyer came out yesterday and installed my new appliances. Xavier and…read moreanother gentleman (sorry, did not get your name) did a fantastic job installing my new refrigerator, stove and reinstalling the dishwasher and microwave. Ben, my salesman is great too! During remodel, my washer broke and within two days, I had my new Speed Queen. I have and will always buy from Oliver Dyer. Thank you!!!!

5/28/25 purchased a $11,000 built-in refrigerator over the phone because we have purchased so many…read moreappliances from Oliver Dyers over the years we didn't need to go in. It was a replacement and we'd done business before. Mistake #1 because this can't possibly be the same people we have worked with. 6/23/25 first service call the ice was coming out in chips. Service person said over freezing. Nothing can be done 9/23/25 requested new appointment for same issue because all I could get was white chipped ice. 10/2/25 Terry was fantastic. He Knew it was a freezing issue. He figured out what was needed and would return 10/16. 10/16/25 appointment got canceled Terry not coming Guinco taking over. 10/21/25 New evaluation Whirlpool says try this. By this time we realized the freezer was actually defrosting during the day. Ice was melting that's why it came out in chips. We started tracking temperature with digital thermometers. Once a day the freezer reached 40 degrees. 11/7/25 New evaluation we need a new board and condenser fan. At this point I called the store. Sonya was very understanding and sympathetic. I asked for an exchange. She explained mgr just went on vacation. I called her back on 11/10 and apologized for being upset on previous called and confirmed I wanted an exchange. She said he would call me 11/14. No call. I called the store again on 11/17 to be told he was busy. She again said he would call me. No call. I called and got him at the very end of the day. Harry was not nice. Harry spoke poorly about his service people. I asked him to let me have a working refrigerator for the holidays he said "that ain't happening" He said he "loved us" for being a previous customer but it's out of his hands. So once it's sold he really doesn't care. He got his $11249.85 11/17/25 They canceled appointment. Moved to 11/20 11/20/25 The board didn't get approved but he brought a fan. Still doesn't work no fridge for Thanksgiving 12/2/25 They tell us to fill freezer with water bottles to determine what's parts of the freezer are freezing. After Spending 2 days on the phone with whirlpool I did receive a partial refund. Harry got to keep the sales tax and delivery fee. It's 1/12/2026 I still don't have a refrigerator because they are on back order. I bought the same one but obviously at a different store with guaranteed customer service up front.

Mr Appliance is the biggest rip off I have ever seen. There guy came out because dishwasher was…read morenot working properly. First the diagnostic charge of $129 plus tax. I didn't think there was tax on labor. Then he said it is the filter which he rinsed off and said you are good to go. Call me if you have any problems. The next day I ran this dishwasher and still have the same issue. I called today to see if he came back out of there was another diagnostic fee which I was told there would be. I said he didn't do any diagnostic on my machine before. This company is a huge rip off, do not care about their customers or the customer experience. Do not waste you time money or energy with this company. Worst experience I have ever had !!! And Max I have to disagree with your assessment. I did not repair the unit myself. Your guy said it was the filter needed cleaning and he did clean that out. The piece you referenced that I ordered myself was a plastic cover piece that functioned but a little worn. You guy said you can either replace that yourself or I can order one but that involves another trip. I looked up the piece he said was worn and I said I can get it online tomorrow for $10. Your guy said that is what I would do because if I order it then it would be $75 and not sure when it would be here. He said it is not creating your problem but I would replace it. When you pay $136 for a diagnostic fee that to me usually means checking out all the systems and see why my water pressure in the unit is so low. Your guy did no assessment. When I said here is the problem your guy said oh I already know what the problem is. He never bothered to check any of the systems in the unit. I appreciate your trying to reverse blame and put this at my feet but to me it is a simple problem that your guy did not diagnose he took a guess, address that but did not diagnose the problem.

This is definitely an honest company. I called them about my LG fridge and freezer that both…read morestopped cooling and they recommended that I actually get in touch with LG instead because I was in the 5 year compressor warranty period. She instructed me to ensure I'm using language of "noncooling issue" so they wouldn't try to say it was out of warranty (past the 2 years). I am so grateful to this company for being honest and helping me resolve my issue at no large cost due to being under warranty. I trust this company.

E.A Appliance Repair has earned a new loyal customer! My dishwasher stopped working after the…read morefreeze. Created my Yelp project at 3:45p and by 4:15p I had an appointment. Elroy arrived on time. He communicated about the repair required and scheduled the repair after getting the part. He performed my repair the same day of receiving the part. Elroy left the repair area clean and in order. The price was fair and reasonable, well worth the money. Elroy, thanks again.

Prompt, courteous, affordable and knowledgeable service. We would contact this business again…read morewhenever necessary and, highly recommend them to others

I recently used Accent Appliance for warranty work on a Whirlpool refrigerator. Everything from…read morescheduling to repair went very smoothly. The tech was Kerry and he was great. They contact you before they come out and give you a 2 hour window and then I was contacted by the technician 30 minutes before he arrived. I would highly recommend this company.

My error for not checking prices before I purchased a part from this store. I purchased a Whirlpool…read more3387747 Element for my Dryer and paid $95.28. If I had checked, Amazon had the same part for $21.95 and I would have had it the next day. I'm a dummy.

Frank is honest and capable, offering effective repairs to our washer and dryer. He is pleasant to…read morehave in your home, communicates well and cleans up after he completes repairs. Highly recommended

From the owner: Hello my name is Frank and I work on all major brands of appliances. I also clean dryer vents . I…read morehave 15yrs of experience on appliance repair and ready to help you out .

I rented a paint sprayer, it was obviously very used, when the electonic board failed they told me…read morethat with the one day rental it would be more than $600 to fix. It was there POS that died, but since I didn't pay for Insurance, it was my problem.... go to Taylor's rentals, they are good people and good equipment... I will never go there again for anything including the Home Depot, what a rip-off!!!!

We would have been able to finally complete our DIY that we have been working on for the last two…read moremonths. So, we purchased our item online then went to picked it up this morning. However, the customer service representative by the name of "CHERYL" made us aware that we picked the wrong rocks then immediately said that she can charge us for those rocks before suggesting for one of her team members to just simply pull the rocks we did order online. After waiting for over 30 minutes, she said that they only have four bags of rocks that we ordered online then offered a refund. There were so many other options and ahead seemed as if she did not want to sell us the rocks that we accidentally pick even if we wanted to buy them because her attitude completely stunk. There was no empathy whatsoever. Now, we CANNOT finish because we have to wait a couple of days for the refund. Unreal. She could have offered to see if another location had them. She could have offered the four bags they did have and gave the other six just for waiting. It was just a terrible experience especially after all of the money we spent there. We would suggest another location or even Lowe's. Just not this location if this is who they have that can not make basic customer service decisions. I would choose ZERO stars, but we'll be kind.

The best when it came to helping us diagnose our problem and ultimately helped us replace our…read morewasher. A thousand thanks!!!

Great overall experience. Quick same day arrival with upfront pricing. Detailed review of issue and…read morehad to order extra parts. Followed up to keep me updated with progress and quickly came to resolve once parts arrived. Would definitely recommend and use again for any issues.