Have bee trying to contact Buxton's for nearly a week, but cannot make contact. I have used this…read morecompany for appliance repairs for several years, but am concerned that I may have lost my "go to" appliance repair team. I hope this is not the case!

Buxton has been scheduled 3 times to come fix a faulty cooktop and 3 times in a row have stood me…read moreup... no call no show. The last time I spoke to their phone girl named Melody, she was actually rude to me regarding the third scheduled visit because the time they had didn't work for me after they rearranged their schedule to fit me in, she forgot they stood me up twice before. The owner himself called me with zero customer service skills whatsoever. I highly recommend looking somewhere else for a credible appliance repair shop who shows warmth and kindness and above all punctuality. By the way they schedule you with a 3hr window and you have to make sure you are ready but more than likely they won't be. Not a good value.

I cannot say enough about the tech (Michael), he was extremely knowledgeable and thorough. He…read morequickly found the problem and clearly explained it to us. It was amazing how much work he did in suck a short amount of time. They are now our go-to for anything related to our AC!

We have been working with this team for many years to service and maintain our systems at several…read morehome locations. They keep us up and going no matter the season. We have seen nothing less than honest professionalism from well trained technicians. Love the text message updates on arrival times and pre-information on the associate who will be arriving!

They always sharpen my shears, knives & clippers. These people are my jam, educated me on shear careread more

Best customer service ever -rare find. My mixer works perfectly! They went to a lot of work to…read moremail it back so it was not damaged.

Kudos Jay and Jamese! A selection of used appliances and very reasonable warranty work, right here…read morein NRH. If your machine conks out, give these folks a try.

BUYER BEWARE!! I…read morebought a Samsung refrigerator from "Jay", the owner of the company. He told me he was certified in the Samsung refrigerators he was selling. I paid for my Samsung refrigerator, bought the extra 2 year warranty with it, and it was subsequently delivered that same week. The day after it was delivered and set up.....the first thing I noticed was that the water was definitely not being filtered and the ice was stinky. I called Jay to report the issue, and get some assistance, and his attitude had completely changed. He had my money....so clearly friendly customer service was no longer a priority. I told him that the water tasted and smelled awful and the Home Depot brand filter that he sold with the fridge was not locking into place, I told him that when I pull the filter out, it's bone dry....no water was passing through it. I told him I thought the wrong filter may have been installed, and that I went to Home Depot to get an official Samsung brand filter.....but was running into the same issue of it not locking into place. He told me "that's just how Samsung filters fit, and that's just how Samsung water tastes", and then he said "he can't be responsible for people's different tastes, most people like it", then he told me that "it's normal for filters to be dry" and that "Fort Worth is notorious for hard water, and he can't be responsible for that either", and THEN he told me in an authoritarian tone: "I'll send my tech out there, and when we find nothing wrong with your fridge, or find that YOU broke it, I'm going to charge you a $60 service fee." He had already made up his mind and dismissed me before ever having investigated the issue I was reporting. Jay left me with absolutely no confidence that he was taking me, this issue, or this transaction seriously in the slightest. So after carefully reading the terms of my warranty that was included with my receipt....I decided to seek a second opinion. I called a well known, highly rated and accredited/insured appliance repair shop in my area to get an estimate (Appliance Champion). Appliance Champion identified the issue IMMEDIATELY bc they pay a monthly fee to have access to Samsung's internal Knowledge Base....and this issue is WELL documented WITHIN SAMSUNG. Basically, these Samsung refrigerators can ONLY take Samsung filters....and when people try to install aftermarket/3rd party filters, it breaks the filter dock, making filter connection impossible without replacing the filter dock. The Appliance Champion Technician gave me a copy of all the official Samsung documentation so I could take it back to Jay. Well, I didn't feel comfortable talking to Jay at this point bc he had made our last interaction so awkward and uncomfortable, so my husband spoke with him to try to reason with him. Jay informed my husband that our warranty was now null and void since we sought a second opinion. And he would NOT be giving us a refund on the warranty that we paid for and only had for a week at this point. There was NOTHING in the Warranty contract that indicated anything like this in the terms. Jay told my husband "how do I know the other technician didn't break the fridge?" How do we know?? BC YOU SOLD THE FRIDGE WITH A HOME DEPOT FILTER IN IT JAY. YOU ACKNOWLEDGE YOU PUT THE HOME DEPOT FILTER IN THE FRIDGE.....AND SAMSUNG OFFICIALLY DOCUMENTS IN THEIR KNOWLEDGE BASE THAT THIS BREAKS THEIR PRODUCT. Then I found out that Samsung only certifies ONE technician in the area to work on their merchandise.....and Synergy Appliance is NOT IT. So not only does Jay and Synergy appliance have no idea about the inner workings of Samsung refrigerators.....Jay is also a LIAR and a SCAM artist. Learn from my mistake and don't get ripped off by Jay's smooth used car salesmenship. I have copies of the Samsung internal Knowledge Base documentation and repair service ticket to PROVE I'm telling the truth, if anyone would like to see for themselves. Appliance Champion got my fridge repaired and working flawlessly, with great tasting water and orderless ice. And although I'm out the $$ for the warranty, and out the $$ for having to repair a fridge that was sold to me BROKEN....... NOW I'm finally happy....no thanks to Jay.

My 360 zero turn mower has sat at Ellis service department for two weeks without anyone attempting…read morerepairs. Although the repairs took several weeks the mower now works great. The mower deck and blades run like new. Great Job...!

Knowledgeable, kind people to deal with. Jason Swan was my salesman…read more Appreciated his honesty and great service. Mark delivered the machine I ordered on time and with great care. An all around good company. Excellent customer service.

Great experience with the Clean N Dry team. From a quick response to my initial dryer vent cleaning…read moreinquiry through Yelp through the completion of the project they were wonderful. Preston arrived when they said he would, did the job quickly and professionally. Preston also gave me some tips on how to improves my dryer venting set-up. It was not an upsell, just some good to know info. Well worth the price I was quoted.

Clean N Air is a family run business that does a great job. I had my dryer repaired and the repair…read moreman suggested I get my dryer vent cleaned. Preston from Clean N Dry was on time and very knowledgeable and courteous. He really knows what he is doing and is very professional! Now my dryer vent is clean and my dryer is drying more quickly so it saves energy!

Our dishwasher was on the fritz so I sent a Yelp message, and these guys responded super promptly…read moreand got me on the calendar quickly - I actually had to move the appointment to a later time than they suggested because I was busy. Jacob gave clear instructions on troubleshooting and came back a few days later to check for leaks - then when he arrived, he told us it seemed like a random overflow issue and said no parts needed to be replaced. It would have been very easy for him to charge us for a part and I'd never know the difference! Our service fee would go toward a repair in the next three months if it does turn out something is leaking. He was professional, communicative, and very sweet with my dogs!

Can't say enough about the ease and cost of this service. From Maria on the scheduling/technician…read morestatus to Jacob being extremely timely and quick to fix our dryer. He was knowledgeable and did a great job. He went above and beyond cleaning the inside of our dryer while he was in there and leaving no trace behind. Highly recommend!

The customer service was awesome the technician explain to me what was going on with my machine and…read morewhat I should do

The people at the Sewing World near Ridgmar Mall are wonderful! Every time I buy something there,…read morethey make sure I know how to use it before I leave, even if it is just a new foot for my machine. I highly recommend them. Shop local.