I came in to get my mom insurance today & Gabriela was amazing! Answered all our questions, gave…read moreher a great quote and was very attentive! Thanks Gabriela for your help! Will definitely be recommending friends be family to her.

Northstate auto insurance. Located on Long Beach Blvd and willow. I've been going here for a bit of…read moretime. The staff here are friendly and helpful. They make sure you get good coverage for your cars. We like that there shopping around make sure we had what we needed. I recommend stopping by or calling for a price. And there open while this stuff is going on

Amazing customer service they are great really helpful and have really good rates they are really…read moreefficient

I called to get information on my policy and got an answer at first, then i called few minutes…read morelater to update some important information but kept getting forwarded / not answered. I understand people get busy but the information that i need updated is time sensitive and very important to my driving privelages. Very disappointed to have to call back over and over, now i have to drive down to the office. Unprofessional lunch breaks!

The service level I've received throughout the years from Damian and his State Farm team has been…read moresecond to none. He insures 4 of my properties and will soon take on a 5th. That's aside from helping me with lines of credit and other banking services that State Farm offers, as well as investment services. I am delighted with this team and extremely happy with this company, and dont plan on going anywhere any time soon. Keep up the great work you guys. Thank you for all that you do Damian and thank you for your Military service to this Country!

Sonia at Damian Useda's State Farm Agency always provides excellent customer service! She is very…read moreprofessional, knowledgeable, patient, and kind. She really takes the time to make sure you understand everything. She is one of the sweetest people I have ever met! Always a positive experience! I highly recommend this office!

I was blown away by how much freeway was able to save me! Jessica was very helpful! She looked up…read morethe best option for me and really broke Downey savings. Everything was fast no pressure at all. Even if you have insurance get a quote! Staff was very helpful! If your on your way no need to stop and get coffee, they have some here! :)

James Policarpio is the man you can always count on for the best deals. I highly appreciate James…read morefor making my life the easiest . He's always checking up with me before my next payment , he's always checking in for the holidays incase i need anything. Not only does he check up , he literally updates me when there's a better deal for my insurance plan. This year he saving me 327$ with the new insurance plan he gave me . I'm so grateful for him and I will continue to ride with James . If you guys ever need a good agent , please hit him up .

Exceptional Service from Nydia -- Warm, Professional, and Incredibly Helpful…read more I don't usually write Yelp reviews, but the level of customer service I received from Nydia genuinely deserves recognition. From the moment I walked in, she made me feel welcome and completely at ease -- something I didn't expect walking into a place to discuss car insurance, especially with a few complicated issues on my plate. Nydia was patient, attentive, and never once showed any sign of frustration, even though my situation took quite a bit of time. She asked the right questions, made detailed observations, and even called around to ensure I had the best possible options. What stood out most was how eagerly she helped -- it never felt like I was being rushed or sold something. She genuinely cared that I walked away with the right coverage for my needs. I originally came in thinking I'd just get simple liability insurance, but through our conversation, she helped me realize why I needed more comprehensive coverage -- and she broke it all down in a way that made total sense. I trusted her judgment fully by the end of the process. Nydia went above and beyond, and I left feeling not only relieved but genuinely grateful. If you're looking for someone who is friendly, knowledgeable, and truly committed to helping you -- ask for Nydia. She's the kind of professional that turns a stressful task into a smooth and positive experience.

Great service! They do their very best to get you the lowest n best suitable insurance Policies…read more Diana helped me get the lowest price after an absurd Rate increase. She Escalated to high management, and after three days we came to a great deal! They are committed and prioritize your membership. Highly recommend.

Tuesday May 5,2026 A " Tracker" experience…read more 5 stars for 3 AAA customer service employees. Drove to AAA because I could not get the AAA Website to operate. Hmmmm what could be wrong? Started with Maria @ the F desk. She helped as she could but there was a line forming so quickly called for Irene. Irene determined that the account names / passwords etc. did not synchronize. After several frustrating attempts: she said: only The Tech department can finish. Irene gave me The # to The Tech dept. Called a gal named Diamond @ Tech- customer service. Like the TV show " Tracker" She managed to Link new usernames and passwords to make it operational. Bravo AAA U "saved" the Day! Why important: we purchased an electric car and If you run low on juice" and there is NO public charging station that is free= U need to get loaded onto AAA truck I will sleep better tonight

Run the other way. Last year I had to pay $200/mofor a 2013 Toyota. This year they jacked it up to…read more$400. So I'm paying the the same amount for car payment as insurance. 2 phone calls. Was told it was correct. They are frauds who will cheat you in the blink of an eye. Run the other way. Been with them 25 years. It ends this year.

This State Farm office rocks. They got me insurance in as little as a couple hours, when I needed…read moreto show someone proof of insurance. They also tailored the insurance to my needs and offered me a lower rate. And then when I wanted to cancel my insurance, there was no issue just giving them a call and communicating with them I want to cancel. I have never had such a hard working and loyal insurance company working for me. Kier Jones and his employees are great. State Farm is just a little too expensive for me. But rest assured, when I will be able to afford State Farm I will definitely try to get it with Kier Jones.

If your looking for quality insurance with an INCREDIBLE staff look no further than Keir Jones! I…read morehave been with them for the better part of 5 years and have had nothing but positive experiences. All of the staff is knowledgeable, friendly, courteous and always willing to help! However, I recently had a string of car troubles and worked with Melissa each time and she is amazing! I'm truly grateful for all her help. Insurance can sometimes be confusing but they truly make it so easy! Thank you Keir Jones

Absolutely the best insurance I have ever had (no lie). I have always dreaded getting a quote and…read moredealing with insurance people, but Jerz and his crew are amazing! Got me a great insurance price. I always recommend them to my family and friends. They really are going to get you a great deal. Keep up the good work!!!

Jersey and his wife took good care of me and set me up with motorcycle insurance for my harley…read moredavidson at a good price they are both there for me when ever I need them . Great customer service, thanks Jersey !

The team of Jeff Morgan treats you like family and have empathy. Do not listen to the other…read morereviewers that pout and complain. They are selfish and hypocrites and expect everything done for them. Some review State Farm as a whole not the Jeff Morgan State Farn which is obviously unfair! Go read their reviews. I've been with this team for more than 15+ years. Give em a try if you need insurance!!

State Farm has just been raises prices for us for no good reason. My premium doubled after my…read morefirst fender bender in over two decades (no tickets either). They decided to also raise the premium for my wife's car even though she has not tickets, accidents, etc. You've heard about State Farm raising prices to make a profit after the wild fires cost them money. Who pays? You know the answer to that. Need proof? Here is a picture of the State Farm near me with a very nice Ferrari with a custom license plate of Jeff Morgan's name, and partially blocking the sidewalk (it's a common occurrence). Do you really want to trust someone like that to get you the best deal you can get because they care? Anyways, that's my two cents. Just tired of companies getting richer off others.

Larissa is just an angel absolutely love doing business with her. You will not regret it. Best…read morecustomer service ever.

Amazing Customer service! They helped me Registered my new vehicle coming from out of state in an…read moreease. I called about two other places but this place is the only one that listened and understands what I need. They communicated very well to their customers needs and value their time. I highly recommend this place to anyone! Skip the DMV line and go here instead. Thank you!