Welcoming service and they helped us exactly what we needed No matter how small or big the job,…read morethanks :))))

A few months ago, my husband had an idea to create a calendar for his car enthusiast friends. I…read morehaven't done publishing in a while but figured I'd brush off the laptop and see what could be done. After creating a file, it was time to find a printer. We looked online and debated sending out the project to mail-in companies but then decided to come on Yelp to possibly find someone local. Discovered Minuteman Press. My husband said that he remembered Minuteman Press in different locations, so we realized it's a chain/franchise. I called the Roseville location and was told that they could do calendar printing but they were unable to give quotes without seeing the project in person. So in early December, we stopped by with a flash drive. The location was easy to find and had plenty of parking. We were greeted by employee Courtney. We had expected to get a quote right then and there but found out that quotes would be given via email. I guess it goes to the owner/manager who gives the actual price estimate. We were anxious to get the price quote since it was early December and we wanted to have everything mailed out before the new year. We received the price quote via email the next day, I believe. I was very impressed by their system---you could change the quantities in your order and it would adjust the price and the down payment amount. Originally we wanted a quote for 20 but after seeing the quotes for 40, we opted to do that instead. Their employees are quick at responding to emails and everything is very professional. They'll even print stickers! We picked up our calendars in mid-December and were pleased with the results. Pricing was great and the turn-around time was reasonable. We had a small issue about the hole punching on a few of the calendars but they've promised to redo those few for us. They have an amazing Yelp discount on your first order so make sure you take advantage of that! So glad to have this business in Roseville!

I visit this UPS location about every other week, mainly due to how conveniently located it is…read more However, I find myself dreading each visit when I see Cory (the older blonde woman) working. As someone who represents the face of the store, her behavior is consistently rude and unwelcoming. She often comes across as having a power trip and is snappy with customers, creating an uncomfortable environment. It's baffling to me how someone who appears to dislike interacting with people so much is in a customer-facing role. I genuinely don't understand how she is still employed here, given the consistently negative experience she provides. I hope this issue is addressed, as it significantly impacts the overall impression of this location. Other the other hand I will see Stephanie when I am here and the times I see her she is so friendly and always providing amazing service. Cory should take some notes from Stephanie.

Absolutely baffling lack of customer service. Called to confirm notary services and mentioned I…read morewould be there in 10 minutes. Made it in 8 minutes and the notary "had to take lunch so you can try one of our other stores."

This location is the best! Although they are always busy, they get the job done quickly, they…read moregreet you upon entry to the store, they are very helpful and courteous. Bobbie is the best! She always has a smile on her face and treats her employees with respect. It is nice that she lives in our community so giving back to this location is easy. Keep up the great work team UPS, we all appreciate you here in Rocklin, CA!!!!!!!

Showed up on Saturday, July 17th at 9:20 AM and they were not open, despite their hours clearly…read morestating they open at 9:00 AM. This is the second time this has happened to me recently. Showed up on a Sunday well after the time they are supposed to open and they were closed. I wish they would put a sign on the door as to what their status is so that customers know if they should attempt to come back. The previous owner was so great and kind, the new owner is missing the mark.

I come to this store whenever I need a large printing order and today Kempton helped us and was so…read moreincredibly kind and helpful. The customer Service we reviewed was phenomenal by both he and the lady working with him.

If you want atrocious, Service come here. If you want to have rude associates tell you you're dumb…read morefor coming in 30 minutes before they close come here. If you need a flyer printed go elsewhere.

I have been to this store on a few occasions and been disappointed with the service and the…read morecharges. This last week I went in to purchase one single stamp to mail a letter. The price for one single stamp is $.078. I was charged $1.25 which is a $.047 or 60% markup. When I said something about the price the two males behind the counter started laughing and speaking in a language that was not English and so I did not understand what was being said. That is offensive! No thank you. I have a printer it's cheaper to use pirate ship to purchase postage and ship packages. I'll drop them off to the UPS store though, they can manage that part, hopefully laughing the whole way. :)

This place hires kids that scam you for a dollar for tapping a package for Amazon returns…read more Why don't you just add a tip jar instead or put a sign from management saying unsealed packages need to be fully sealed and there is a $1 charge. Keep in mind I had taped the box down. The kid wanted to charge me $2 for tape!! I said Amazon said to drop off at ups store as is. He then said look at the fine print on drop off. The flaps aren't flapping I taped it 3 times. How is that not enough? He was even lucky I had a dollar also he didn't even enter in the system so tha confirm they are taking off the top! They didn't offer me a receipt too. Management please check your staff! The customer service is horrible! If you don't like your job do something else!

I have been going to Custom Word since my business opened in 2000 ! They have always given me great…read morecustomer service. I always can count on my Business Cards and gift Certificates looking professional and getting to me fast when I need them in a hurry. Thank you Custom Word.

Randy and Theresa at Custom Word has been doing my printing for over 7 years now! I love working…read morewith them; they are thorough, Always on time, and helpful with suggestions to make your printing job better. I highly recommend them for their great customer service and great prices! Richard Gold Coast Carpet Care

As a graphic designer with 20 years of experience, I have worked with countless printing houses,…read moreand AlphaGraphics is truly top-notch. They pulled us out of a tight spot during the holiday rush, printing hundreds of books when no online retailer could meet our deadline. I worked specifically with Dale and Guy, who were phenomenal throughout the process. The final product was significantly better quality than anything I've seen from mass marketers like Amazon or IngramSpark. I already have some custom marketing materials in mind and will definitely be returning. Highly recommended!

We've been using Alpha Graphics for the past 2.5 years since moving to Roseville, primarily for…read moreretractable banners and printed materials for conferences. While the print quality has been consistently good, the customer service experience has been frustrating. Every time we arrive to pick up an order, there seems to be confusion--the staff often can't locate our order or confirm whether payment has been processed. My husband usually handles the pickups for me, and each visit highlights the same issue: a disorganized front office and lack of clear communication. Unfortunately, due to these ongoing problems, we're now looking for a new printing service. I hope the team takes this feedback as an opportunity to improve their customer experience. The potential is there--it just needs better organization and follow-through.

Excellent small business with top notch service. The owner visited our site to make sure of the…read moreplacement and fixed the font to give a softer appearance. They really want to make sure it is the best!

Absolutely amazing! So impressive with their communication and execution! Quick turnaround and…read moreeverything was exactly as we had hoped! Exceeded our expectations!