Adj: Efficient and Exceptional (And I'm their 100ths review on Yelp! LOL) This Staples in the same shopping plaza as In-n-Out on Truxel Blvd, but tucked way in. It's a bit hard to get to, if the parking lot is busy and congested, but you will find plenty of spots in front. My first or second time to this Staples only since this is not close in my area, but I came by since it was on my way home. I had a couple of Amazon returns and this Staples was convenient for the task. The staff person was quite efficient in scanning them in although they no longer give you receipts for your returns, they will take your item, bag it in an Amazon bag, and then put a label on each bag, and then scan your QR code and then the item's label and put the item(s) into these giant boxes to collect and then send back to Amazon, painless experience, only thing was that the staff person looked a bit grumpy, maybe he was having a bad day. He was still polite, just a bit curt. I took the time to look and walk around. This store is a standard Staples, about the same size as the one near my neighborhood. There's the usual computers and printers, plus lots of office supplies, then there's seasonal items on special displays like tax prep software. There's also a Party City in this one! Convenient if you were needing decorations for a party or an office event. It is the trend to co-locate several businesses in one so then there's synergy to pull customers in to return Amazon items, and then they might decide to just actually see, touch, and try an item in person before they buy at Staples if it's carried here. Overall, I had a good and quick experience here "that was easy!" LOL read more

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This continues to be my go-to spot for printing, so much so that some of the staff members recognize me now. While the shopping area can be busy, the parking lot has plenty of spots and the actual Staples store is easy to navigate. Sometimes the printing and package area can be busy, but they're typically well staffed, and I'm usually greeted as I walk in. I typically order prints ahead of time online and come in to pick them up. The team does a really good job with the prints and they've been really consistent. I also have been able to order prints to be ready within a day to a few days of when I order them. I always leave myself some buffer time in case there's delays though. They have other services available here and plenty of supplies you may need for work projects or personal projects. read more

I love this place! Everything is so neat and colorful, and I always find something extra I didn't even know I needed. The pens are fun, the notebooks are cool, and it just makes organizing things feel like a little adventure. read more

We went there to get a TSA Precheck. Everyone really helped us by telling us what to do. But the employee that was outstanding was Hugo! Since we were there and had all our documents, he was going to complete the process. However, my fingerprints wouldn't show up. So we had an appointment for the next day but it was canceled because the system was down. Ugh! So we went without an appointment and was told to come back later. We did and had to wait because others had appointments. Finally, Hugo called us and were able to get fingerprints to work and submitted our application. During the whole process, Hugo was patient and professional and very optimistic!! If not for him, I'm sure it would have been a terrible experience. It was for us because we had to keep coming back but Hugo was very gracious!! Thank you! read more

I surprised staples has too many containers whit discount items ,today I went by my self to copy station the young guy was very helpful ,printed some copys cashier Hugo was very helpful too read more

Came here for my Amazon returns, my new go to place. It used to be Kohl's, but now Kohl's has combined their Amazon returns with their regular Kohl's returns and it can be a madhouse. Did that a couple times and I was done. When you come Staples Natomas, they have automatic doors opening, which is helpful when you're carrying a lot of stuff. Staff is always friendly and helpful and the wait is not very long. Staff usually greets you at the door, which is always nice! And convenient to have a friendly Staples neighborhood store close to home. They always have lots of great daily deals which is always a plus ! read more

Staples - Coupon deals when returning items to Amazon - Printing Services Near Me - Natomas, California

This is solely on the bulk printing. I had a big order that I did online. My confirmation said that it would be done the very next day. When I got there, they said that it wouldn't be ready for another couple of days as they had to outsource it since it was a big order. If I would have known that I would have went to another place. A bit disappointing. read more

I had been going to the other staples in south Sacramento, until the young lady in the print service was very rude, i decided to go to staples in Natomas which is great the prince center is wonderful, Emma who helped me today was so helpful. She didn't know that I just wanted to cry a couple days ago. I had business cards made a young man helped me. I can't remember his name, but he also was very kind to me. I am not very tech, savvy, but what I do know is people They are a wonderful group hands down. Even the gentleman who came over help me as far as he could then passed me on to Emma was very kind and caring . I will be doing business at this staples.From this point on. Thank you you're a beautiful crew read more

Had some passport photos taken was overcharged, but after a quick call to the store manager I believe his name is Gio, he made things right, I have to say dealing with him was EASY read more

It is not uncommon for this store to close early. Come walking up to the door 5-10 minutes before closing with an arm full of Amazon packages and as the manager sees me walking up to the door, he runs to the door and closes the gate. I get up to the door and ask why he's rushing to close up its not even 6pm and he proceeds to argue with me how the computer is all shut themselves down at six and how since it's after six they're already down. He said his name was Sergio. I don't know if he was the manager, but he was extraordinarily rude and disrespectful. I ended up dropping a lot of my packages as I'm trying to pull up my phone to show him that it's not six but he still did not care and proceeded to close the the doors in my face. Really disappointing for those who work till 5 o'clock and have a slim window to get things done for not only your store managers to close early but to be so openly, rude, condescending, and disrespectful about it. There are lots of other places to do Amazon returns and lots of other places to buy office equipment. Go somewhere else. read more

Emma provided exceptional customer service. not only typed how to access what i needed on my iphone but explained the steps for my successful printing and other purchases. also taught me how to download Yelp and give a review Go to Natomas Staples and give bump to Emma and a knuckle tap on the keyboard! read more

While traveling, I urgentxly needed to can and fax documents. Staples made the whole process simple and fast, with staff guiding me through the machines. The scans were clear, the fax went through instantly, and the cost was way less than I thought it would be. Perfect service when you're far from home and need reliability. read more

I often need color prints and posters for design projects. Staples handled my order with precision - the colors were vibrant, the paper quality felt premium, and the turnaround was faster than expected. Compared to local print shops, their pricing is very fair for the quality delivered. A reliable partner for creative professionals. read more

I came here to print programs for my dad's funeral, as well as a few large photo prints for the service. Felipe went above and beyond to help us. He was very patient and kind with my siblings and me as we went back and forth on the details, and he offered thoughtful suggestions that made everything come out beautifully. The turnaround time was quick, and the quality exceeded our expectations. Felipe and his team showed genuine care and compassion that truly meant a lot to our family especially during such a difficult time. Thank you Felipe!! We are so grateful. read more

5 stars for Gio! Wow. I was in a hurry and needed help finding my list items quickly. Gio helped confirm over the phone that they had the printer I wanted and he held it for me. When I arrived at the store, I told him about my time constraint and he basically shopped with me, showing me where everything on my list was and then he rang me up. On top of his amazing customer service skills, which are sadly very rare these days, he was also insanely knowledgeable! He went through all the printer specs with me. He just really went above and beyond, which again, is rare at these stores. He really stands out as a true customer service professional. Give this man a promotion and a raise! Absolutely outstanding. Thank you! read more

This review isn't even about staples, but rather for the TSA pre check place & the absolute SHIT employees they hire. If you need to do your TSA precheck enrollment ... just word of the wise ... DONT do it here! The lazy chick who sits behind the desk doing absolutely nothing and has no clear answers only responds with her favorite overused phrase: "I'm just the middle man". As she sat on her phone and drank her Starbucks she told me (the first time) she "was too busy and not accepting walk ins". Second time I made an apt that was cancelled an hour before. And this last and final attempt - she "couldn't accept" my documents. This location was 30m drive from my home, so my frustration is beyond measure rn. Research your tsa precheck places, people. read more

I was just there to return a couple Amazon packages. The gentleman that helped me had a drippy nose. He wiped it with his hand, proceeded to type on the keyboard and work the mouse. It happened again, where his nose started to drip, and he wiped it with his hand again. I was too embarrassed to say anything, but people should know better! Really! read more

I came in for three things and accomplished all three with ease. The first was to drop off empty ink cartridges and the girl at the checkout counter was more than helpful! Even to explain to me the process involved in these ink cartridges and the requirements each month. All that service, with a smile! Then, I also picked up 3 cartons of 8.5 x 11 paper for the office, which a kind, young man immediately arranged for me and took to my car for loading! Service with a smile! Then, I went back inside the store to look for a replacement printer for the house. There was only one brand available for the printing and scanning I needed...and I needed one that can handle 11 x 17 paper. It was an Epson Workforce Pro WF-7840 printer. The same kind man who took my paper to the car was there with advice on all the printers and the different technologies now available. I did not get a printer yet, but follow his advice of waiting for incoming stock to arrive in his store. Such an enjoyable place to do shopping for office supplies! You should give them a try! read more

Great service. I come here regularly for office related things and every time is a good experience.

They are helpful and friendly. The prices are fair and they have great sales and prices.

Do not go here for passport photos. Dark, blurry ugly photos where they have no understanding of light. If you want good passport photos, contact me. I took my own photo, approved and got my same day passport and card. Done with mugshot passport photos. read more

I stopped by here in the past for making a copy or dropping off packages long ago. The employees I have been helped by were pleasant and helpful. I recommend dropoff of parcels or other services offered here. read more

My review is centered on this location's Passport Photos service. I was in need of a new photo due to my original picture being rejected. I was assisted by Sergio who was a tremendous help. He took 3 pictures, uploaded them, and selected the option which best met the photo requirements. He also assured me that the photo would satisfy the original's rejection reason. Overall my experience was nothing but positive and I look forward to returning closer to my flight dates for all my passport/travel-related needs. Thanks Sergio! read more

A disclaimer that this is a review for the TSA Precheck location they have at this Staples. This location was the only one that had the earliest Saturday appointment available, so I drove all the way from the Bay. I arrived and asked a Staples employee at the front where the appointments are being held- she informed me that it was in the back of the store. I was early for my 1:30PM appointment and had to wait in line for a bit. My name was finally called up a little bit past my appointment time but I didn't mind much since it was a gentleman who was one-manning the appointments. He was very friendly and answered my questions and gave us advice for when we travel. I was expecting more of an interview but the process was just verifying my information, scanning my passport, etc. I received my Traveler number the very next day! read more

Working from home may be the new normal for a lot of people, and it may be one of the few positives to come from the COVID-19 pandemic. Stores like Staples are critical to support small businesses and home workers now and in the future. Parking is decent, but they share a lot with other stores in the Natomas Marketplace. The Natomas location is a standard Staples, but they remain a good place to buy office supplies. The interior is a little dated, but it is still open and airy inside. The ink and tech stuff is right up front with the furniture and paper in the back. All the computer stuff is on the left side when you walk in, and all the office supplies are on the right. Staples has staples. And staplers and paper to staple. They have a lot of those special items you need to run a business mostly in stock for immediate use. Sure, you can order a lot of stuff online and even from the Staples website, but sometimes you need to sit in a few office chairs to find the right one. I ran here to buy the last webcam and chair in stock at the beginning of the crisis and will be forever grateful! They also stock ink and toner and all the packing and mailing supplies as well. It may be hard to go back to the office, but office supplies never change. Staples in Natomas is still open helping essential workers - everyone is essential! - stay in business even when the world is shut down. read more

Staples - Staples is open 3/21/2020 - Printing Services Near Me - Natomas, California

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Not happy with this place today. Went in to print out some photos. They wouldn't send to their email. The girl at the print center was very nice and tried to help as much as she could. She told me to try to connect to the stores wifi. I did. Then a guy came over, asked if I needed help, asked if I was connected to the internet and then semi rudely told me to disconnect. At that point I was frustrated and walked out to sit in my car and try. Went to my car. It sent. Came back in. Printed out my pics. And went to get some glue and pens. My bad review is primarily the rude chick at checkout. I walked up, she doesn't say hi, says NOTHING to me. Takes my stuff scans it and tells me the price. She then greets someone walking into the store. Goes " here's your receipt. I say Thank You! She doesn't say a word and just stares at me. So I made a comment about her being rude and left. Check it out staples. If this girl can't fake it to provide quality customer service, then maybe you should find someone who will. I have a pretty good assumption it was probably the color of my skin she didn't like, because she had no problem treating customers of her ethnicity with respect. Unbelievable the way I was treated today. I won't be back. read more

Greeted by Staples staff, directed to appropriate area of store on today's visit. I always check the clearance section first, so fun. Then on to my scheduled appointment. TSA precheck service provided here, by appointment. Cielo was professional, kind, helpful and got me through the process efficiently. read more

Making copies... Staples is my go to for office supplies that I needed home. I can usually find anything and everything I need from post it notes, to my favorite disposable gel pens. They even have a selection of add home office furniture that includes a variety of desks , Office chairs, and they even have those pads that you put on the floor so that when you're rolling around in your chair you can actually glide LOL My experiences up until today have generally been pretty decent. The store help is never been overly great, but I also don't need help with a lot of things when I go in the shop. I pretty much know what I need, and walking around looking at things doesn't require a whole lot of help. I ran into the store today to pick up some pens for my favorite kiddo, and decided to look at furniture. I was thinking about replacing one of our office desks, and actually needed someone to answer some questions. Finding someone to help while I was there during a lunch break, it was impossible. No one was on the floor, and the only people that I was able to find where the two cashiers at the front. So I decided to check out the furniture on my own, it was really disappointed in the quality amongst other things. I figured since I was in the mood for shopping, but I would check out the printers. That was another Knogo. No one to answer any questions, and no one to even get me a boxed printer for purchase. So, they lost out on that sale. I do like the fact that I can run in and make copies which is one of the other reasons that I was there today to take care of some personal things. Sometimes it's easier to run into Staples and get those things done, rather than some of the other local copy places. I do like the fact that if you're into wanting some inexpensive invitations, or other things along those lines, they do have a few books you can look through. Easy enough to park, easy enough to shop in, just don't expect a lot at this location. read more

Usually I get great service from the Staples on Truxel, but when I called today to get pricing for 2000 door hangers the manager Sara was very short with me. I did understand why she could not give me pricing on service they provided. She went on to tell me that if I wanted some information on pricing I needed to go online she was not able to help me at all. Based on the fact that I had been coming to this place for the last 5 years getting great service for the exact same thing made me not want to spend my money here anymore. read more

During a recent visit to Staples in Sacramento's Natomas area, I was treated like a VIP -- a VERY Important Person. I received this treatment from an employee I had never met, making my experience truly special. This is what happened: On Tuesday, 14 May 2024, I walked into Staples with the tower for my desktop computer, a Hewlett-Packard that I had purchased in the same store in May 2022. The staffers who sold me the device have moved on. They no longer work at this Staples, I was told. So I was greeted by Nathan, a high-tech expert who was new to me. He listened patiently as I told him: "This is a beautiful computer. But now that it's 2 years old, it needs a tune-up." I listed five issues, the main one being the comp's propensity to freeze within two minutes of being turned on, a predicament that had begun five days before. At that moment, just before 6 p.m., I was the only customer in Staples' computer-repair bay, allowing Nathan to quickly examine the machine. He tinkered with it for a few minutes before announcing that my computer was in great shape -- all it needed was tiny adjustments. He then performed what amounted to minor fine tuning as I looked on. It may sound redundant, but that's exactly what Mr. Nathan did: minor fine tuning. He did all this for an unbeatable price, displaying great respect toward me during the 20-minute process. I am humble, extremely humble; I'm not used to being treated with such courtesy. Thanks to Mr. Nathan, I walked out of the store in a half hour, with my computer as good as new. It no longer freezes! And the other problems are also over! Had I taken my comp to a competing store, it might have stayed there for weeks. Not at Staples Natomas! With employees like Nathan, I shall remain its customer for the long-term. Thank you, Mr. Nathan. I am grateful. You are now on my Christmas-card list. read more

Phil provided amazing customer service. Phil needs to be employee of the month, NO - employee of the YEAR!!! He deserves a raise because I have not met a more helpful Staples employee. read more

$65.00 to self scan 65 single sided pages is bonkers. I could buy my own scanner for that price. Sure copy machines aren't cheap nor are the maintenance agreements but $1.00 per page for a PDF? read more

I came to this store to make copies of my daughters schedule. The gentleman that helped us was very professional and really nice. He helped with the entire process. I called before I came in, and young gentlemen that I spoke to was really nice and helpful as well. I'm actually excited to come back. Working with the public is difficult, your staff made it look easy. You should give them something, for being great! Thank you guys! read more

Honestly no issue with the actual store. I went in to try a chair I saw online and to grab a mouse pad. I was asked if I needed help in an empty store by three different associates. I stated that I was just looking. Jay made a comment to another associate about me lying about what I was looking for and I might be stealing. Jay is white. I am not. I am assuming Jay might see POC a certain way. Anyways I was going to get the chair, but I felt so uncomfortable I grabbed the mouse pad because I NEEDED it and went to pay and left. I just hope management sees this and if its Jay Fuck you. If it's management maybe offer training on not stereotyping read more

This is not for staples itself as I've had nothing but great experiences with the crew. This review is specifically for Cielo, a UES TSA representative at the booth located at the back of the store. Very unprofessional and rude. She had nothing but a snarky attitude from the getgo and seemed to want to make me feel inferior. She should not be in a customer service role. I've since reported her to TSA in hopes that no one else will have the same experience. read more

Stay away from the TSA Pre-Check here if you get Cielo, a pregnant lady she is Mean. We walked in at 1:31 for our 1:30 appointment. My future wife had said we were hear on time.. Cielo goes "So you lied then." She was extremely disrespectful and in turn i called her a "Bi*** and when she got defensive i told her to not speak to my lady like that. I said "you are not being professional you don't call a customer a liar, and/or have an attitude with them. We didn't spend our time to come into staples to lie to you." I say "Pregnant Lady" because she made it a point to inform us that she was pregnant and inform us she doesn't need to deal with this right now. Right from the start, the attitude, and demeaner "talking down" when she is in customer service just astounded me. Which is also what triggered my anger. We also had heard her complaining about another customer while we were waiting at her booth at 1:32PM 6/13/2022. She finished with whoever was in her office at 1:34PM when all of this transpired. Save yourself some disrespect find a different spot. Had she had been polite and courteous from the start this would not have gone down this way. Sad fact is she was being exactly what i called her. read more

Went in yesterday for a graphic art print and was very happy. From the manager who answered my questions on the phone, to the women at the print center being very kind about an expedited print job and delivering a great finished product. I always come to this location for my Etsy print projects and they are always great! read more

Staples - The graphic art they printed for me. - Printing Services Near Me - Natomas, California

Plenty of weekly and monthly sales. Really comes in handy with the starting of school.

would not recommend buying office furniture there. they have cheap stuff. go to actual furniture store and you''ll get better quality, customer service had chair , called csr of chair manufacturer, sent wrong part, Emerge Vortex Chair snapped. read more

I could wander through aisles of office supplies for hours and this store allows me to do just that. The staff is always super friendly and never seem annoyed when I straight up loiter in front of the Post-It notes for 30 minutes. read more