This site is a complete disaster. Here are just a few reasons why:
1. The office staff is largely horrible. They do not adhere to their advertised hours. We are currently experiencing a medical emergency. The medicine we had delivered overnight mail just came and is in the office. The rude man inside the office told us to "go away" even though we arrived 45 minutes before closing. We explained the emergency and his reply - "I'm sorry but that's not my problem." It would be if it were his own child. Sickening and disgraceful. He's making us wait until Monday "like every other person" despite arriving early and having a child who needs this medicine instead of simply handing us our package. Inhuman. He should be fired but knowing how they handle things here, he will probably be rewarded.
2. Smokers galore. So many people here seem to smoke 24-7 and you just can't escape the second hand cancer. It's beyond disgusting.
3. Loud music often and after hours. Our landlord said this never happens. Let me assure you, it's non stop.
4. Pool still closed. 6 separate groups of residents are saying it's because they tried to refurbish it without permits and got caught. Its already been about a month since we rented our site - with no pool to enjoy. Nothing works. Fire pits always out of propane, washers and dryers will steal your money.
5. Most rules not followed. You'll see teenagers speeding, dogs pooping in streets, 6 year olds driving golf carts. They don't give a darn about anything it seems. Worst management I've ever seen in my life.
6. No internet. Not joking - we haven't had internet for a minute in the entire time we've been here. (Literally weeks!)
7. Overall, this is a depressing, run down environment where very young children play in the streets, old people get drunk and curse at their TVs like lunatics, and you'll be treated like dirt. There are other facilities half the price and 10x nicer all over the Florida Keys. This one doesn't even deserve one star.
8. Police constantly responding to "incidents" here. Last night, we came home to huge parking lot full of red and blue flashing lights again. No idea what happened, but it's unsettling to say the least.
9. You like jail? I hope so because that's exactly what it feels like here, especially when the staff can let you sit for 10-15 minutes if you're on foot, golf cart, or bicycle and need to exit the gates. They say they can't hear you. That's funny because we've caught the "guards" sleeping on the job 3 times already. Security here is a joke and they make excuses for trapping you into a the community.
10. Office hours. If you can ever find someone in the office, you win the lottery. If they're nice - you hit the jackpot. What a group of miserable and angry people.
Guess why they don't allow reviews on Facebook? Because even the people still here have awful things to say. I should record them for your viewing pleasure. It's bad. The staff here will say great things to get you here and then it's another story once you've paid. Can't wait to leave this nightmare of a "vacation." Such a shame because if someone with brains, vision, and ethics bought this community, it has tremendous potential. read more