My experience here from first call into to location talking with Brad and Kevin was great talking…read moreon the phone and then in person roughly 4 months ago, it's a very clean facility safe excellent lighting great access hours. Kevin as the location manager cares about the facility and taking care of customers and so the company and location and its customers are very fortunate to have someone who cares and has excellent customer service, I've had several nice conversations with him. I also had the fortune of having a conversation with Vance from another location and helping out Camarillo wirh its staffing needs, he was very nice and very helpful with information and so on . I have visited my unit many times and never had a problem. Thank you to management for keeping a clean and safe place..

The management of this place is absolutely terrible and unhelpful when issues arise. Don't trust…read moreanyone here or from the company even a little bit. Initially, everything seemed great. The security was decent, there was plenty of space, and the temperature was controlled to a comfortable level. It was worth the slight premium. It was a bit annoying that access wasn't 24/7 considering how much we paid, but I could overlook that. Then, prices started increasing every few months. I understand that the entire industry does this, but it seemed excessive. Then, they began construction on the second floor. The noise, dust, and inconvenience were bothersome, and there was no compensation. Thankfully, I wasn't forced to move on my own dime like others. One day, I came to start unpacking and noticed a section of our belongings that had water damage. Initially, I thought it was caused by a leaking pipe, but upon closer inspection, water was flowing down from the second floor, rolling along the I beams and dripping onto our stuff for who knows how long and how much. It seems to be the same issue as this review: https://maps.app.goo.gl/ShTjDuewUGoj2wad9?g_st=ic. All attempts to resolve the issue ended with the company stating that since I didn't use their insurance, they couldn't offer any compensation, replacement, or rental refund. This seems unreasonable and goes beyond the terms of the contract that absolves them from liability. Either the roof, second floor, or both were not properly constructed, allowing water to flow along the I beams. You can see rusted water drop marks on multiple I beams. These beams are completely exposed and there's nothing installed to protect the storage units from water or debris from the second floor. Since they were aware of the issue from the review I mentioned earlier and didn't take any action, it appears to be gross negligence. I also highly doubt that they would even consider addressing the real issue and refunding partial rent if we had their insurance. Regardless of whether we have insurance or not, the website guaranteed dryness and a storage satisfaction guarantee. If you decide to stay here, make it a short stay, cover your belongings completely, and request a different unit if you have any beams or pipes above your unit. And pray that nothing else goes wrong.

I have never been to such a clean, organized, efficient technologically sophisticated…read moreestablishment~ great job whoever put this place together. Staff is also friendly and onsite in case you need them.

I rented a 5x7 unit nearly two years ago at this location Eventually, I upgraded to a bigger unit…read moreas I accumulated more stuff. I always paid on time and sometimes even paid a month in advance. This month I encountered some financial hardship and I was a week late on my payment. The lady "Diane" who took my payment over the phone said she could not waive the first and only late fee of $30. I've spent maybe a little over a couple thousand dollars in their facility and again, never had I been late on my monthly payment. I was happy there, but for the sole reason of the unwillingness and lack of sympathy to waive the outrageous $30 fee to a loyal patron I put a cancel on my future business with golden state storage and will take my business elsewhere.

Great value. Great customer service. John was so helpful in immediately check8ng my unit, upon move…read moreout, and getting me all signed out. Personable, A+ customer service

I couldn't be happier with our storage space at Citizen's Storage. My inquiries were immediately…read moreresponded to by Brandy, and now with Mike, the manager, everything has gone very smoothly. Professional & friendly service. The units are clean, accessible and I feel safe. The location also is excellent, right off the 101 for easy access. I highly recommend Citizen's Storage!|

Unprofessional, rules are not followed. Unsafe environment. Inability to maintain adequate safety…read morestandards. Staff are unavailable.

Justin and Blaine made this rental a very easy process with follow up for a good priceread more

I highly recommend this business. Jenn was great to deal with and helpful every time I needed it…read more In addition when my autopay from my bank sent a payment by mistake she promptly returned it. Most businesses would have deposited it. I really appreciate their honesty and professionalism.

This place is wonderful. It is well maintained and clean. The hours are generous.But most of all…read moreit is the people. Gloria and Jen are just so pleasant and informed. They go out of their way to make things as easy as possible. If we ever move again ( God forbid! LOL) We will definitely use them again The Ahara's

Highly recommend StorQuest in Camarillo! Rebecca was terrific in helping me get my storage unit…read moreall set up.

If I could give 0 stars I would. DO NOT STORE ANYTHING HERE. Staff Rebecca at the front desk is…read moreunprofessional, rude, could not answer any questions, was yelling at me and kept saying she didn't know she's only worked there 2 months. Constant increases! They say it can only be increased a certain percentage and then they double your rent! Worst storage unit I have ever experience and old and dirty. Do not store your stuff here unless you want to be moving storage units soon!!

Negative!!!! My 2 units on the 2nd floor were rat infested. They damaged my furniture by peeling…read moreand chewing. This place is only 1 1/2 years old. Should not have rats

I can't tell you how impressed I am with this company! They have helped me when I was going through…read morea divorce and the rate was affordable. They always return calls and work situations out in the favor of the client! The storage unit is clean and that was important to me. Thank you for all you do, I appreciate your expertise and exceptional customer service. Judy

I would most definitely recommend using My Self Storage Space. I had a very good experience there…read more Tamara, the manager was extremely helpful at fulfilling ALL my needs, some of which were a hair challenging,... The place is very clean and well kept. Glad I chose My Self Storage Space! I can't thank Tamara her and team enough!

I stored my belongings here for a year during a transition after my divorce. The team was…read moreconsistently helpful and quick to respond, especially by email and text. The facility is clean, quiet, and conveniently located. If I ever need storage again in Camarillo, this will be my first choice.